Kd was very helpful and very knowledgeable highly recommended coming to this shop it has everything you need.

Last week I showed up to the store at around 9:15am and they still weren’t open. Today I went back to buy an item that I just bought previously before for $25. The man rings me up and says the total is $40 and I told him what I was previously charged, he asks me if I am accusing him of trying to rip me off. I just told him what was priced to me earlier and he continues to say that I should be grateful for getting it at that price.

I moved away from my usual smoke shop & found this one. They have better prices than my old spot. Sal is always so friendly & helpful. He always grabs my cigarettes without needing to ask what I want. Having a personable, knowledgeable person interacting with the public is an added plus. Keep it up VIP! 👍🏼

The best Kratom selection and prices I have found in Michigan and Florida. I drive out of my way to buy from them. Liquids, powders, and capsules. Great deals also. Highly recommend.Edit: can’t wait to get back. Been a while due to the pandemic and working from home so far away. Stop by and shop! They deserve it!

This place is great. Great service, great prices. The staff are very knowledgeable about the products they sell. I drive across town to shop here because they have a great selection.

This place is the best in customer service, product and atmosphere. They are extremely helpful and informative on everything from there extensive collection of Kratom to there tobacco and glass pipes. I’ve been to several of their competitors and nobody compares. Anyone interested in the best of the best will be impressed, and once you’ve been in you will forget the rest. Sincerely Kevin Foley; a customer for life!!!

Great product, great people, great prices. VIP IS THE WAY TO GOOO!

Stopped by with my dog.. I allways like dog friendly businesses!🐶

Gentleman there asked as I was leave if he made my visit pleasant. SO MUCH now personal than just a Goodbye. Will definitely be going back!

#1 smoke shop in Livonia. Lower prices with higher quality cigars and pieces than most other places. 5/5 recommend.

Sal and the entire staff are extremely helpful, friendly and will absolutely find you what youre looking for. Hands down the best tobacco/vape shop in the area.

So far so good. Always very friendly and very helpful.

I tried them but i had to stop due to they made my asma bad and why was there 2 dollar charge wen i bought two packs so no more hemps for me ...the high is so quick til its not worth it n yo health

This place has had me as a customer for 5 years now. Great customer service, best prices in town. They always keep my favorite products in stock, and if theyre out they get it in asap. Great selection in high quality kratom. Although from comments theyd have you believe they overcharge newbies. If Id ever seen or had this done to me, i would not be this loyal. Ive seen interactions with new people. Always fair and Always set them up with the best products at the best prices. Besides how would anyone think a charger would cost $20...?

I initially went to this store based on my regular shop being closed but now I wont go anywhere else for tobacco products. The prices are better than most stores, the staff are always willing to help me and have helped me out with coupons and discounts multiple times if possible. Theyve got a customer for life.

OUTSTANDING Service! I have been a regular customer going on two years now. I go out of my way to shop here. Sal, who runs this location, always gives me a deal on anything that is not government mandated. Glass, kratom, supplies and pretty much everything else that can be discounted. They have a rewards system, 1 dollar equals 1 point, every 100 points equals 10$ off next purchase. Very nice if your a regular. Buying more of the same item at once, the more you get, the better of a deal sal can give. I highly recommend this location to others. If you have any issues makes sure you speak with sal and he will correct the problem. Very nice selection of products as well! Thanks for everything that you do VIP Livonia!

Excellent deals. fantastic service. ask for Sal

I forget the guys name but he knows who he is and he was very helpful. I wanted to go with something slightly cheap and he warned me it wasnt gonna be useful to me, brought it home, sure enough, it didnt fit my needs. I brought it back and the guy set me up right just to see a customer happy. Got some chill staff.

Great selection I love that I can actually pick out the papers and tips my self! Great shop! Great selection of CBD essentials as well!

Cool place, good prices! Staff is nice. SAL IS AWESOME!

Went in for a bowl piece. Was surprised by how none were over 50 that includes artists made. I found one Ive only seen the glass work style of on sculptures. It involves melting 100 small multi colored pieces and blending them into shape while keeping colors separate not fused. Large size bowl and I only paid 15. If you dont go here than youre just screwing yourself. Owner and bri were very nice. Will forever shop here and here alone.

Very awesome place love the customer service. Sal is a really cool guy. Got a couple other cool guys too. Awesome glass and they pretty much got everything you need.

Good selection lots of options clean everything is in order and on a shelf or in its place and the service is phenomenal

Sal is simply amazing! Treats everyone like family. Great selection and the ABSOLUTE best prices.

Just tried to charge me double what other smoke shops. I was a regular customer. Not anymore. Never again. Made my purchase for the usual price at a gas station. Speedway is much better.

Love this place! Been coming for years and always treated well. Sal is the best! Only place I go

Being new to the area, I wandered in for a tank repair. These folks are knowledgeable and attentive. They officially have a customer for life so long as they keep the same staff.

Great people who own the store, go above and beyond to help you

Been coming here for years. Sal has always been great! Since he hasnt been here as much the service has not been the same. Will only be coming in on the days sal is working

These guys are the best and they almost always best competitors prices!

Great owner. Very helpful

This is a great store. Low prices and they have everything you need. I try to only visit on the days Sal is working.

I found this store in April of 2018 after just perusing around on Google Maps for a Vape Store open on a Sunday. I walked in and was met by Sal, a longtime employee of VIP and one of the best. First impressions are everything, and now its 7 months later and this is the ONLY store I go to for my vaping needs. Their selection is off the charts and their prices make it a one stop shop that youll be pleased with after youve left. Since coming to the store, Ive met other employees and became friends with them. For example, Jacob and Ali. They are very personable and friendly and fun to talk to. Im always greeted with a Hey, whats up man?! and a handshake when I walk in. This store actually CARES about customer service. I recommend that anyone who Vapes should go here. Dont take my word for it though, go and check it out for yourself! Tell them Austin sent you.

Sal is the man. The store has the best prices and Sal is insanely knowledgeable on the products in his store

Awesome store! Great prices and great people. Highly recommended!

If sal not there im not there! Great place. Great prices. Love my home smoke shop!

I came from City Smoker in Westland and I came here to hopefully end my rounds around town looking for a 14mm banger. Rest assured this store ended my search and had a really vast supply of glass/metal oil accessories. Will be coming here in the future for my wax needs.

Just started coming here a few weeks ago great kratom fairly priced. However Im sitting out front on a Sunday at 1030am and there is still no one here to open up shop. Supposed to open 10am

Very friendly service and prices are fair! Good people!

Best smoke shop around i drive from howel for this place. If you get the chance deal with sal that guy knows his stuff and gos above and beyond for his customers cant say enough good things about this place

Great smoke shop, employees are always happy, friendly, and knowledgable. My go to smoke shop. Huge selection of Kratom, good selection of brands as well as strains.

Place is a rip off.. Charged me $20 for a Ooze Pen Charger... come to find out the store down the road charges 3.89 for the exact same one... and this wasnt the first time I came in to buy a charger from you guys.. SHAME!

I sat outside reading this shops reviews.Finding that there are several complaints about not opening on time. Well, still sitting here on Sunday 12/23 still waiting for them to open at 10am. Its now 10:27am. I noticed a fee cars (same cars) driving past the front, guess theyre waiting for them to open too. I wont wait any longer. This will not be my store. Not a good first impression VIP Smoke & Vape.

The best customer friendly shop with good prices that you could go to. Sal and Amy are always very helpful!

Weekly s top. Kind of like a bar..buy, smoke and talk. Great time

This is my go to shop. I always have a great time whenever i stop in. I recommend this shop to anyone i know who is into smoking or vaping. Thank you guys at VIP!

Best kratom store in the area by far. The people that work here know their stuff and give excellent advice to anyone new to kratom. Jacob and Sal are also really great to talk to.

Great selection of most everything they carry and competitive pricing . Also like above, great customer service so far .

Needed information on product put on hold then disconnected called back, mind you 25 or more miles away.Asked did they carry product was told let me check yes we have it.VIP didnt have product so I ask why would you say we have it, bs answer.I did make a purchase will never return to VIP.I said to the male employee or owner that I do not live across the street.Buyer beware if you call and are told hold so I may check and then yes we have it.

The CBD I got there was great! The employee was also super helpful.

Hands down, best smoke shop/tobacconist out there. There are many other smoke shops in my area (Farmington/Commerce area), however I will always make the drive down to Livonia for their prices, selection, and most of all customer service. Eddie is the man to talk to about vaporizers, ecigs, etc... He and his staff have a wealth of knowledge and have no issue answering any and all questions you have. If you appreciate quality WITH quantity, this is the place to go, no question about it. And for any doubters I am NOT employed with VIP, I have been going there for 7 years now, for all the aforementioned reasons. Thanks for all the great service guys!

Best place to buy kraton

The price here is fantastic for vape juice. The staff is always friendly and helpful. Paying no more that $20 for at minimum 100ml, makes this place a vape shop you should check out.

Great prices and friendly staff that is very knowledgeable

Show em some love yall. These are my boys!

Cheapest place ever. Everyones needs to show here

I come to VIP at least twice a week for either kratom or vaping needs. Your experience here will vary depending on who is working. Some of the employees arent very knowledgeable, and a lot of the products dont have price tags and different employees may charge you different prices. Sal is totally awesome and he will always give you a good deal on what youre looking for. The kratom is very good quality and reasonably priced. They also give you punch cards which give you a $3 discount when filled out (about $80 I think).My biggest complaint is that the customers and employees are allowed to smoke cigarettes and cigars inside. Its not a huge deal for me personally, im just not a fan of my clothes smelling like smoke after I leave the store but for some people this could be a major health risk. Just know before you walk in that you may be exposed to secondhand smoke!Other than that, this is a great store and the best place in the area to find kratom and vaping supplies. I also want to thank Ali and Jacob for being awesome! Theyre very friendly and its always a pleasure seeing them there!

Great selection of products! Just a little pricey for a smoke shop

Has everthing trust me

Good people good owners

Great place. But they dont open at 9 like they say. Ive never gone before 10 and had somebody be there/them being open. Usually closer to 10:30.

I wish I could give a million stars. This location is so nice clean and staff is certainly trained in the best customer service!!! Especially the guy with either dreads or braids he’s amazing. He ran that location like he could do it in his sleep. He helped me throughout my entire time there helping me try different flavors similar to what I smoked normally. After I chose the vape juice he then helped me choose the best vape for my money and quality. To me he never made me feel like he was upselling me. Rather trying to make me more knowledgeable to purchasing a better product for long term savings. I can’t say enough good things about this location. Other than the best ever and very reasonable prices if your ready to dedicate yourself to vaping. Great job and thanks for the greatest experience!!!

Hands down best smoke shop around!

They have everything you could ever want. Cool dudes that work there, very helpful and patient. Will be a returning customer !!!

Google and their sign said opened at 9am. Waited until 9:45, nobody showed up. Disappointed.

The man I spoke with on the phone seemed to be very helpful with Kratom. I am attempting to begin using Kratom so he took my order over the phone and arranged for delivery to my home. Problem is that I payed for this order on April 3rd and it is now April 13th and I have not received the package. I just tried calling and theres no answer. I will continue to call until I reach someone but as of now they took my money without giving me the product. Ill update this review if anything changes but I have the feeling I have been scammed. UPDATE: I still havent received a refund but I also gave up so thats partially my fault. I think the owner would have likely helped me resolve this but I decided to just let it go. I was almost expecting them to do the right thing and just refund/credit my credit card but that didnt occur. I also let it go because I found out later that smoke shops are the last place anyone should buy kratom from. All in all I have faith that this owner would have done the right thing if I had made myself more available.

The best place to buy at and the largest selection around. They have any juice you want or are looking for.

I was in the area and wanted to pick up a few cigars for the labor day weekend. I bought two acid kuba kuba. Both were dried up and the outside wrap just fell apart. All I smoke are the acid kuba kuba. Worst experience ever. Dont buy cigars from this place.

Tons of juices, not sure if I was there when they where restocking. But nice prices and friendly people

Great store for vapes, kratom, cigars and much more!

Great selection. Good prices.

Full line of smoking devices ranging from batteries to cigs and cigars. Alternative products available

Automatic 5 stars for being one of the few places that sells Kava. I also love their CBD products and have good quality kratom

Best place in Town.

Friendly, lots of stuff.

Best place around!

Really nice people amazing prices, beautiful smoke shop and they are always willing to help you.

Sal is great always willing to help

Stayed so long he didn’t even acknowledge me finally I said OK you don’t want my money fine and I went to the usual place I go to in Melvindale/ Allen Park

Go every week enjoy my visits

Best selection around for everything u would look for at a smoke shop

I’ve gone up 4 separate mornings during the week and it’s never open on time. I drive kind of far so it’s awful. Once at ten am it still wasn’t open so I just drove to grand river.

The only tabbaco store i go to every one is super friendly and professional sale is the man always willing to awnser my questions evrey time i visit i get treated like family u never see service like that any more!! And the reward program is awsome saves me lots of cash

#kratom . If youre looking for it dont bother going anywhere else. Best selection, freshest there is, and I guarantee nobody can touch their prices.

Sal was very helpful and informative

Not open at advertised time. Wasted a substantial amount of my time traveling to this location only to wait longer for the shop to not open. Probably wont come back

Very helpful good prices. Know what theyre selling when it comes to e cigs

Sals the man, cheapest prices around

AquaGrEat service from Sal !!!

The owner of this establishment needs to address their store workers. Personally watched it happen where they charged $25 on a $4 item, after the customer left he pocketed the $21... This is embarrassing.

They know their s***

Amazing service!

This place is NEVER open during posted hours. Very unreliable.

I would come in more if sal was there more often

Had wide selection of paraphernalia.

Best Smoke ShopBest PricesBest employeesBest products

Knowledgeable, friendly service!

3rd time they was closed?Waited 1/2 hour, lazy guys.

My favorite vape store!!!

Great selection and prices