Great customer service here. I brought my car in for low tire pressure in one of my tires thinking there may be a nail it it. They couldn’t find anything wrong with it after a few tests so they filled up all my tires and didn’t charge me anything. Definitely going to be back. Thank you Mavis!
I came into Mavis looking to get new tires. The guys up front Jason and Josh were very helpful and their service was great! The guy in the back put my tires on in a timely manner. They were all very professional and extremely friendly and were able to answer all my questions I had. The prices they have are great finally found someplace that helps the customers but dont charge you an arm and a leg for it!!
As a female taking my car for an oil change can be nerve racking. At Mavis Lockport they made it very seamless. I went in with out an appointment, the guys in the front where very helpful and knowledgeable explaining the process, took my car in with no delay. Great Service.
Community at its best.. Aspen Dental had a patient in need with flat tire at the end of day and Mavis (Josh) came to the rescue and repaired tire for the patient and her son allowing them safe passage home. We appreciate the great customer service. Keep up the great work...
Josh and Jason were so helpful! Honest and so informative with our tires issues! I would recommend this place!!
Josh and Jason were super helpful! They were able to fix my tire pressure in less than 5 minutes and saved me so much time and money. The shop was clean and very nice. Staff is cureous and knowledgeable. I would definitely recommend Mavis for any tire needs!
Had a big nail in my tire and needed it fixed right away. They took care of me very quickly, efficiently, and kindly. Josh was the one handled my situation. I am completely grateful.
Came in late on a Friday afternoon in need of tires and an alignment. I was told that it was highly unlikely that it would be finish before 10AM Saturday. I explained I needed to be in Pennsylvania by noon on Saturday. Jason told me they would try their best to accommodate me. I received a call just before they closed at 6PM. Jason and Josh had teamed up to complete the job shortly after six. The truck is running smooth and I feel confident about cruising down the highway before the sunrise. Good job and thank you.
Brought my car in for a flat tire, Jason and Josh did an excellent job patching it up! Highly recommended!
DOnic and Jason were absolutely amazing! The service was quick and friendly. The facility is CLEAN and smells great. Come visit here for all your tire and car needs! Best tire shop Ive visited !
Can’t rave enough about how great of a place this is! We’ve taken our Mini Cooper in for any mechanical issues and oil changes into Kyle and Jason since we bought it used for our daughter a little over two years. Today we decided to sell it and the exceptional service Jason helped with answering any of the seller questions was amazing! We sold it immediately when we left. Thanks again for all the help and we will truly miss bringing our vehicles here since we are moving soon. Thanks again JASON!!!
Excellent service! Pulled up and was immediately greeted by an extremely courteous staff. They were quick and professional to get me back on the road in a hurry! I’ll definitely be back in the future!
This was a 5 star experience! Jason and Josh provided great professional, knowledgeable and friendly customer service! The service was fast and the prices cant be beat. Great to have a reputable car service business in our community!
I brought my Infiniti in for a wheel alignment after purchasing new tires. They were fast and very attentive. Jason given gave me a update during the service to let me know how things where going. I will definitely be back whenever my car needs additional services.
I went in after ordering Conti extreme contact online on Mavis. Spoke with their front desk person Josh over phone as well as met him at the desk. This guy is a good example of just great customer service, I have to admit! Polite, upbeat and helpful and handing me back the keys right in time that he committed! Also small things that makes a big impact. My car has tan leather and they put in a plastic cover to make sure it does not get dirty; at par with other top notch dealer services. Highly recommend!
I’m so blessed to have this repair shop by my house. Everyone here is so nice. Jason was super ethical and told me I didn’t need a tire rotation when I came in asking for one. Josh helped me out and told me what services were needed for my car. They work well together too. I highly, highly recommend going here!
Highly recommend Mavis Tire! I had an issue with a tire driving on the interstate and was lucky to locate this business. They checked and repaired my tire immediately so I could get back on the road quickly. All associates were very helpful!
I stopped in this afternoon because my tire pressure light came on. Jason was very kind and not only put air in the low tire but even checked the pressure in the other three. I made a comment that I probably need new tires and he actually told me I can wait a little while since they didnt look too bad just yet. Hows that for honesty?! I really appreciate this kind of service and will be taking my car to Mavis when the time comes for those tires, or brakes.
Went in for an oil change and brakes. I cannot say enough good things about Mavis and their staff. Jason and Josh were friendly, kept me updated on everything and went above and beyond for me. Everyone was courteous and accommodating and the level of service is unmatched. I will absolutely be back, hopefully not too soon! :-)
I had a flat tire and needed it fixed ASAP and Jason was able to get it taken care of a lot sooner than I expected even though he was short handed. That shows that he truly cares about “service” and that’s why I only come to these guys for any tire/breaks issues that I have with any of my vehicles. If you need an honest place to take your cars to get repaired this is the spot. No question. Thanks again guys!
I came in for an oil change and walked out extremely happy. Jason gave me coupons for the oil change while Josh was super nice at the front desk. I didnt wait longer than an hour for the service to be completed. I will continue to give them 5 star reviews on Google because they deserve it :) Sincerely, an oblivious girl who knows nothing about cars, but trusts these guys to take care of her
This is the only place I will bring my car for an oil change. Quick, excellent service from Josh, Jason and Andy. They also helped resolve an issue I was having with my car making a weird noise. Highly recommend
Jason and josh saved me! Just before close, I rushed and with a valve issue I had just discovered, and I needed to take my car on a two hour trip the next morning. They both worked together to quickly resolve the issue and I appreciate them both greatly! Thank you thank you!
Jason and Josh were great. I came in with a nail in my tire. They took me in right away and fixed it and were extremely polite and efficient in the process. Highly recommended. Thank you!
Jason was verryyyyyyu sweet and nice also one of the best Serivce ever I definitely will be back !!!
I called the morning of and they gave me an appointment at the specific time I requested. I arrived and was greeted right away and had a great experience. They got me in and out quickly and with a smile. I definitely recommend!
First visit to this location and had a great experience with Jason who truly believes in customer service. Very clean waiting area and work was done in little time. I be going back and would recommend to all.
Great experience all around. Went in for brakes/rotors and Josh, Jason, and Andy were helpful from start to finish. Quick service with knowledge staff and fair prices. Would recommend!
I’m truly appreciative and satisfied with the service of this place. It’s a great experience of help and understanding as well as manner-able treatment. I recommend this to anyone out in this area to come through if you are currently facing any tire related issues and or other car issues. Thank you Jason & the employees for all of your help i’m rating this work environment 5 stars!!!
Jason and josh were both super friendly! They helped me out and did an excellent job! Great pricing! Will come back!!
I have purchased several sets of tires here, been very happy with the prices and service here.They have also helped me with tire repairs that are very reasonably pricedShe staff has always been polite, courteous and professional.Also if waiting on service there are restaurants a very short walk so you dont have to wait in the buildingAnd they are great in calling ypu when your vehicle is ready
Jason and Josh were quick, attentive and very informative. I will definitely be going back for a full replacement of new tires. Service was top notch!
Jason, Josh, and Kyle are the best, the fixed my flat tire on a very short notice with little to no wait. I will definitely be coming back here.
Today was our first time at Mavis. We needed a tricky tire repair, and decided to try them, and are so glad we did. We are so impressed with the professionalism, courtesy and skills of Josh and the rest of the crew. They were able to fix the tire, and went above and beyond with their service. We will definitely be back. Thanks guys!
Jason and Josh at this Lockport location gave me topnotch service. Brand new tire mounted and balance in less than 60 MINUTES! taking my other vehicle there next week for 4 fresh tires!
Jason and Josh were fast to hook it up with a new tire and put it on for me. Were very friendly and fast! Will be going here again.
Jason & Josh were awesome! Had us fixed & out in no time flat!!
I went to Mavis in Lockport today and everything from start to finish was top notch. I was greeted very kindly by the desk guy Kyle and the gentleman who did my oil change Eric was very informative on some things I needed on my car and did a great job. You have a great group of people who do a excellent job and great customer service. Thank you! I will be back .
I brought my car in for service today and was helped by Josh and Jason, who were both excellent. The service was fast and they communicated with me every step of the way. If you need any work done on your car, this is the place to go!
Wonderful experience and great customer service! Quick and efficient. Josh and Eric were extremely helpful and gave wonderful customer experience! Highly recommend this place!!
Josh was very helpful and knowledgeable. I would recommend this tire to anyone and everyone that’ll listen. Give this man raise!! Eric and Bobby the techs did an amazing job and quick turnaround!
I had Jason and Josh repair my flat, the tire came back in excellent condition, and was done in a swift matter. Would definitely recommend this place to anyone!
Kyle and Jason are always super helpful and will never upsell you on anything you don’t need like other places. We’ve been going there for years and are honest and trustworthy mechanics! Plus they make you feel welcomed when you come in. I’ll definitely not be going anywhere else! Thanks Kyle and Jason!
First time there. Great service! Friendly employees. Eric did an awesome job on my tires. I definately recommend this place.
Eric and Josh went above and beyond to figure out what was going on with my husbands MINI battery. This is my familys third time at this shop. We will be repeat customers. They have fair prices and excellent customer service. I strongly recommend them.
I went in after I had gotten a flat tire. The man at the counter josh was awesome! I have worked at tire shops before and he is better than anyone else I have worked with or did business with! Highly recommend!
Great service. Intelligent and professional behavior. Will definitely go back in
Got four new tires on my car. Jason and Josh got me in and out quickly. Prices aren’t bad and they have WiFi while you wait.
Id like to go with no stars. Avoid the Lockport location... at best they are inept... more likely theyre scam artists.I went on line and carefully selected some tires for my car. This was a process to compare the choices, price points, availability, and satisfaction reviews. I put a lot of miles on my car… tires are something that are very important to me, as I drive a lot of open country roads in many different conditions. So the rating and reviews were key to my actual selection.I finally decided on an Arroyo tire, and made a reservation for the car to be serviced the next day. When I took the car to the location, I asked for the wheel alignment to be done as well, as this was the reason I needed to replace the tires in the first place.I got a call some time later saying that the tires were ready, but the alignment could not be done because they were unable to get some nut on the tie rod ends loose.I explained that I didn’t really need the tires if they alignment could not be done, and it makes no sense to just ruin the new tired with the alignment so far out.I asked what I owed on the tires and was told a fee of $535.When I made the reservation, the Arroyo tires were quoted at $435 + tax. I informed the service writer of this, and said there was no way there was $100 in taxes. After a brief silence, the phone disconnected. Now I’m not saying that the tech hung up on me... but I am certain that I did not hang up on him.After a minute or so, I was called back and was given a revised total of $425. I asked what the charges would be to get the tie rods taken care of, as again, the new tires would only be ruined without the alignment being done. He quoted me a price of over $650. over $650!Im not a fool. I mean a complete set of tire rod ends, retail, only costs about $50 - $70.When he said $650 dollars, I knew this was some sort of scam going down here. We can’t do your alignment because we can loosen a couple nuts… but for a mere $650 we can fix that. Thanks but no thanks.Yeah, I’ll be getting that taken care of somewhere else. So, I went and paid for the tires, and picked up the car.Now, heres the kicker...When I got home I took a look at the front end, only to notice that the tires on the car were not the ones I had reserved. I asked for an Arroyo brand name… the ones on the car are some no brand “Vee Rubber”. They aren’t even offered on the on line inventory on their website..Moreover, even with the revised price, he still overcharged my from the no name pricing on line.Total a rip off.As I mentioned, I put a lot of miles on my tires. Now, I have no idea what these tires are, or if I should have any confidence in their performance.I could not be more disappointed.Rest assured, I will never be using the Lockport Mavis center again, as it clearly is run by rip off artists.Moreover, I will make a mission to tell any ear that will listen to beware of that store as they don’t run an honest operation.
I would like to thank Josh and Jason for the excellent customer service and getting my tire fixed quickly and properly. Definitely take your car here for any of your tire needs.
Best place I’ve ever been too! Got me awesome deals and got me in and out! Jason, Russell and Josh were extremely helpful and kind. 10/10 recommend for all car needs.
Urgent Flat tire replacement needed at start of trip back to KC. Mavis had exact tire we needed, Josh fit us in quickly, and we were back on the road 40 mins after arriving. Best service on tires ever, plus clean waiting area and restrooms. This is how service businesses should be run.
Great customer service. Brought a vehicle in this weekend for some repairs and an alignment. The alignment specialist was not in so I was asked to bring the car back today for the alignment to be checked to ensure it didn’t need to be adjusted any further. Deonis ( alignment specialist) and Kyle were wonderful! Thank you Deonis for ensuring my daughter’s car was aligned properly and she is driving safely.
My service van ran over a large screw. My tire was going flat. I needed my van for work. I made it over to Jason. Him and his team repaired my tire. I was back on the road in less than a hour. Great job guys. Thank you
Great place to go to get your car worked on very nice people Jason was polite and knowledgeable as what was wrong with my vehicle five stars Great job
Im a couple days late on posting this but I took my chevy trailblazer over to the shop I new I had to get a couple new tires and some other stuff taken care of and I just want to give a huge thank you to Jason and Kyle they had amazing customer service and were very helpful and understanding of the situation and were willing to work with me and they most definitely did ! I will definitely be going back there for more work to be done anybody that goes there please ask for Jason or Kyle!
This place is pretty awesome! Josh had helped me with my tire repair and had it done pretty fast!
Great customer service. Quick turn around and good communication. Highly recommend and will use again.
Josh was amazing he told me exactly what would be best for my flat repair. Bobby the tire repair man was extremely quick and did a fantastic job.
Best place around! In and out, clean shop with extremely helpful employees. Josh went above and beyond, extremely helpful and knowledgeable!
Been coming here for years and Jason, Josh, and Andy never disappoint. Excellent communication and customer service every time!
Great experience. Quick to the point of telling me what I needed. Everyone at this location personable and friendly. The store manager Josh was helpful and helped me out right away. Thank you Mavis Lockport.
I spoke with Jason on the phone two days prior to getting my oil change. He had to order a special filter for me, josh checked me in when I got there and Alex had my oil change done very quickly. Great service! Will be coming back for sure
Jason, Joshua and Kyle were my lifesavers today. Had everything I need my vehicle and we willingly to do it same day too!! Awesome team
Brought my daughters car here, she had a nail in her tire they were very nice and I was in and out !!
Great overall experience. No charge for removing a nail from my tire. In and out within an hour!
Excellent job done by all. Jason, Dan & Kyle took care daughter when she took in her car for a flat repair like true professionals. Many shops try to take advantage of younger kids, especially girls, and these guys treated her with the upmost respect. They didn’t try to sell her anything she didn’t need. They took care of her as if she was part of their family. I couldn’t be more impressed with the job they did and I’d recommend them to anyone. As a father, it’s refreshing to know there are good, honest shops still out there.
Got a flat tire and immediately came in to the store to get it checked out. Grateful for the high quality, prompt service from Josh and team! Will be a returning customer for sure.
Jason & Josh took great care of me I highly recommend there service, thanks!
These guys gave excellent service! Had my tire done in just a couple hours! Wonderful service and super nice!
I just cant say enough about Jason and Josh! I stopped in because my tire was flat and both guys were very helpful. They explained everything to me and they did everything to help me financially. Mavis Tires & Breaks and its employees has definitely earned my business!
Service was great! I got a flat tire and they repaired my tire within minutes. Jason on the phone was so nice and understanding. I highly recommend this place!!! Please go here!!
Jason and Josh fixed my tire and got me back on the road QUICK! Super friendly and affordable!!
Had some tire related issues but Jason and Josh were able to find a solution. Thank you for your help keeping an old car on the road.
Got in with a loose flat, and they got me in and got it done and finished in less than 15 mins, I will definitely be coming back, great management and fast techs, would definitely recommend
Another satisfied customer today. Jason and Josh are always so helpful and friendly. Everytime I bring in my truck they always get it taken care of right away. Thanks Mavis!
Jason did a great job and got the tire pressure light off of my car. Thank you!
Ask for Jason or Josh! They have a good team, got me in & out right away.
Kyle, Josh, and Aiden were wonderful and helped me with my flat tire and advice for next steps! So grateful for their kind service! They work so hard!
I came to Google to write a review, and realized I had already reviewed them at 3 stars... Well I have to update, with 5 stars, because of the personnel and their great communication while your car is being serviced. I had to have my breaks done. I was quoted at $99, but after a whole lotta hoopla, the price of course was over $400 for front breaks... Its unfortunate to have to worry about the feeling taken advantage of feeling when dealing with auto stuff/dealerships ripping you off... These guys (I feel) try to work with you... 10 months ago, I did buy 4 brand new tires, that have less 2000 miles on them. I DID purchase valve stems with the new tires, thinking they would last me the lifetime of the tires. I put some cute hand grenades (3rd set of grenades no prior issues), and they HAVE SEIZED UP the new valve stems.... I am extremely disheartened by the cost to replace the brand new valve stems, considering I have the receipt saying they were originally $15.99 for all 4 of them on the new tires and am now being quoted SUBSTANTIALLY more (about 10X as much each) to get them changed because of after market covers that I have never had an issue with... Gonna have to go without food for a while to get the valve stems... BUT, my daughter does need new tires, and this place is slowly earning my trust. We will have to see about the valve stems, God forbid, my new tires need air. I do know that I had to have a repair already on the new tires, there wasnt mention of the stem issue then. Satisfied-ish :)
Jason and team got me in and out for my emergency tire fix! Bring all my cars here always great to work with!!
Great customer service. Josh got me in and out and taken care of. Mechanic great job and respectful.
Excellent service. Extremely punctual. Josh was awesome. Super professional. Really happy I went with Mavis. I plan to use this Mavis location again in the future.
Everyone was so nice and most important, true to their word. Was told to come in at 8:00, my tire was checked and replaced all within an hour. I was not charged for the replacement. Can’t recommend this place enough, especially if you are in a time crunch.
My car needed a front end alignment after replacing my inner and outer tie rods, Jason took my vehicle back as soon as a arrived and the service was fast and excellent. Would definitely recommend!
Mavis in Lockport is the BEST. Great service!!! Josh and Jason are very helpful and a pleasure to work with. They helped us get our tire fixed.Thanks again!!!! We will be back. :)
Great friendly service. My truck tires were done in a timely manner at the price that I expected. I found the website clear and detailed as well.
The guys here were great! Our daughter brought her car for low tire pressure and took her car right away to check the tire…turned out to be a nail in the tire. They were able to fix it and have her out the door within 30 minutes. We had a problem with the wheel locks and they were also able to help solve that problem.
Great service. Noticed a nail in the tire which they repaired and also found a rim leak. Everyone was very pleasant and professional.
Took my car in for a tune up and a wheel alignment and Jose and his team gave me great service and affordable prices. And I didnt have to wait long either. Definitely coming back in the future for anymore repairs that might be needed. Thank you guys!!
I had a walk in for my cars hub caps and the guys there were so helpful and automatically helped me! Kyle and Josh were so nice, i’ll definitely be coming back here !!
Kyle is the best! He took initiative on getting me the best results for my suv and always got a smile on his face. He was a huge help on fixing my suv tires.
I recieved awesome service this afternoon. The key to my wheel locks broke and I could not get them off. Jason and Andy got me all squared away in under 30 minutes for a great price. Thanks!
Was very pleased Kyle told me that they were open on Sundays to get my brakes taken care of.
Best tire store I’ve ever been to, service has been phenomenal, I’ve had multiple tire changes done and it always comes out perfect! Thanks :D
Had nail in tire got me in and out quickly…friendly service…Josh and Jason were great
Great job from Jason and Josh. quick service and got me out in no time!!
Walked right in and was greeted kindly. Repaired my tire while I waited. Only took 15 minutes. Very honest and pleasant to work with.