Had low power steering fluid so i stopped in. It was a quick 15 minute wait. Saved me the time of stopping at a auto store and putting it in myself. Of course they always offer to do more diagnostic services but just know that that is money better spent at your mechanic.
They were so nice and helpful! I wanted to get my windshield wipers changed out, but they didn’t have the one that goes in the back of my vehicle in stock. They called around and had one brought over. I think every employee helped in some way with my car. But wish I knew the name of the guy helping me in the office! I kept looking for a name in the paper work or even on his jacket…he was the best! So very polite and accommodating. Who knew getting your oil changed would be a bright spot in your day :)
Clean friendly environment. The young service tech took the time to explain what he was doing and how his equipment operated. Emissions testingThe store is pet friendly 🐕🦺I have decided that this is the store I will frequent for all my service needs.
I went to Jiffy Lube because I had a coupon for an oil change. I was very happy with the service, and it was so FAST! I was also pleased with the safety inspection, which I did not know was included. They didnt try to add on a bunch of stuff that I didnt truly need. Will definitely be going back in the future!
I was greeted very quickly. The service associate was helpful with the emission testing and vehicle registration needed for my state.The office associate was kind and professional. He gave me my receipts and the sticker needed.I like that I did not need an appointment.They also checked my tire pressure per my request.
I went in for an oil change and only had to wait about 20 minutes to get my car serviced start to finish. I also asked if they could check the lubricant in my front end axle joints but I’m not sure if it was done however. Overall, I was pleased and return again in the future.
Great hard workers. Not pushy on “extra” stuff to sell you on.
Overall it wasnt a bad experience it just took a while to get my oil done. Also they didnt have prices posted on how much each oil change type was and ended up paying about $100 for an oil change which was really upsetting. I do partially blame that on me though for not asking but I feel like those should be posted somewhere in the building or something.
Workers were extremely efficient! I got in and out of there in a quick jiffy. They were professional and helpful... overall a very positive experience!
I come here every time I need my emissions done and use the On the Spot services they provide. Get my new tags right then and there. Couldnt be any more convenient. This last time they did very quick work even though they had a lot of business.
I had my CV axle replaced on my van. The employee worked hard and was dedicated to get the job done right. After 6 hours and two days it was done. Having the right tools wouldve have help speed up the work.. It cost more than was quoted to me, but since he worked so hard to complete his work I didnt mind paying more.
I needed an emissions test done and I needed it fast! The staff was very polite and quick and I left with new air filters and a successful emissions test in under 30 minutes! I would recommend this location to anyone!
My daughter went to this Jiffy Lube Yesterday 10/13/2021 and they told her she needed a more expensive oil and you charged her for the most expensive oil. Her car is nothing that needs special oil but because she was a young female you chose to take advantage of her and didnt honor her coupon. You are dishonest and a terrible business. You lost a lot of business with this shady deal.My daughter brought in a coupon but you wouldnt honor but instead insisted on up-selling her
10/10 service, they finished changing the oil in like 20 min it was awesome. They answered all of my questions and were very helpful thanks
Travis and Caleb were absolutely wonderful. I took my car in for an emmissions test but ended up having various issues. They diagnosed and repaired it for me. Instead of gaslighting me, they were straight forward and charged an honest price!! They took a stressful situation for me and turned it into a more positive one. Thank you Jiffy Lube Crew!! I highly recommend them.
I love going to this location! Ive never had a long wait. They are professional and very thorough with checking for any issues.
All professional. Did my one car then got my second car. Oil change, inspection and registration.
Very nice staffPaid for full service oil change.Receipt said they washed the windows and vacuum the interior - It was not done. Makes me wonder what else was missed.
They were kind, thorough. I really appreciated their advice of where I could get help with what they werent sure about. Id definitely recommend them!!
Were quick and efficient in doing a tire rotation and oil change. Appreciated them coming out to greet me. Had both of my cars done because of the service and price. Since I provided my own oil and filter. They gave me a great price for my oil change.
I was in a hurry and they ensured Id be out on time. And they did! They were really kind as well.
That price was way to outrageous! I was able to go to Napa and get the exact brand they used for 40$ with the oil and filter! I was not happy when they had the bill of 150$ and my 20$ coupon didnt even help taking it to 133$ out the door. I stood and watched them change my oil and fill it. They did check my filters but did not show me and did check other caps but didnt fill any of those. It took three guys 5 mins to change it out and I paid an extremely over priced oil change that Ill do my self and save over a 100$. On top of that Napa had the full synthetic high mileage for 40$ where you guys had to add an additive to it! Ugh! That was frustrating and outrageous price! Never had that before its usually 34$ after coupon. Wont make that mistake again!
They got me in and out as fast as possible when in was a fairly busy day
The customer service was great, though you could tell some employees were only somewhat experienced.It’s the second place I took my truck to have the brakes fixed but they are still just as bad. I would have tried to fix them myself if I had had the time. Looks like I’ll end up doing it myself anyways. Jiffy Lube is meant for, and great at very light, general maintenance. If you have anything wrong outside of that, it would be best to go to your friend the mechanic. Their pricing is about right, but I ended up paying full price for a job that wasn’t executed thoroughly.
Jiffy lube is notorious for trying to upsale you on things that aren’t quite as dire as they make it out to be. The location in Providence didn’t do this at all! My female lack of knowledge of cars was not taken advantage of! I appreciate it when they just do what I ask them to do and don’t try to pry my money from my skimpy wallet. The guys there were very kind, professional, and quick. Thanks Providence Jiffy Lube!
I had a great experience. They were fast, efficient, and so friendly. Also very professional and concerned that I was taken care of and understood everything I could be offered, needed, and that I would come back again. I really enjoyed my visit there. I will definitely go back!
First they tried to tell me they needed to refill my coolant because it was low. Its between the 2 lines where it supposed to be. They also tried to upsell replacing my air filters that were just replaced on my last oil change. I also had to go back for them to clean my seats where they left grease when they got in to check my cabin filter. I wont be going back.
I came in there to register a car I had recently purchased. I thought I needed both a safety inspection and an emissions inspection.The attendant notified me that I only needed an emissions inspection and saved me 10 to $15 through his thoughtfulness.
Wish they had more kid entertainment in the lobby but they were quick and knew what they were doing.
Both the manager and assistant manager were very helpful. They explained any questions that I had. The customer service was excellent!!They even were thoughtful to my granddaughter who was with me. I will definitely return.
Great service, relaxing visit, and good price. 👍
Got Emissions done here. Done quickly! In and out in less than 20 minutes!
Jiffy lube is the most reliable, fastest, & friendliest oil change place.
I pulled up to get an oil change and waited about 5 minutes before someone came to help. I felt like they were trying to scam me the whole time. I will definitely be going to a competitor from now on.
Had vehicle inspection done. They were very efficient and timely.
I was in & out in less then 30mins! Very convenient!
Great attitude. Always ready to answer questions and keep customer updated on what is going on with their vehicle. Super customer service. Competitive pricing
Excellent, fast oil change and on the spot registration. All curbside service. They even let us stay in the car while working on it. All employees wore masks. Friendly and professional. Carson is the one who came out to help us and he did a really great job of being thoughtful and efficient.
I just had an amazing experience at this Jiffy Lube. The technicians were fast and friendly and very thorough to take the time to help me today. Stevie was the one to help and I was so very impressed with the service I received from start to finish. Thank you, I’ll be back!
Just was getting the emissions done on the car good service and fast
First time at this location, and I had a great experience and will return. Simple service, but the staff was friendly and fast. Helped me track down a discount for my service and didnt try to upsell.
Great place for oil changes. I’d probably look elsewhere for brake jobs though. Friendly staff.
Nice place and great qualifications engineering....its cool
Went in for a signature service, only thing done was a oil change and my filter leaked after. Paid 100$ for the service in with the coupon. Won’t go back. On the bright side they were very polite.
Technician went above and beyond to fit us in to diagnose problem with cars idle. Provided service corrected problem. Thoroughly explained solution
I came in to Jiffy Lube for an emissions test. They were very fast, efficient and professional. I would use their services again.
They were nice, but took a long time even though it wasn’t busy when I got there.
I had an excellent experience with Jiffy Lube on South Main Street in Logan, Utah this week. Having an older car with a check engine light I decided to go for the highest grade oil. I asked if they used Groupon and indeed they did so I found a great deal to lower the cost. When I tried to use the Groupon there was an issue with it coming through. They were very patient with me and allowed me to come back later to settle up. Hours later the Groupon came through and all was well. Kenny at Jiffy Lube was also very helpful in directing me to find solutions and resources to get my check engine sensor addressed. I am from out of town so I really appreciated the extra time he spent with me to figure things out. This is a good, honest shop with excellent customer service.Thanks,Patti McBride
I went in for an oil change and all the guys working were extremely helpful and friendly! Kenny got me checked in and assured me they would get my car done immediately. They were fast and efficient! Will definitely be returning for future services! :)
They were friendly, super quick and got the job done perfectly. Love that it is so close to home and convenient. Thanks Jiffy Lube
Never even got my oil change! Waited in the lobby for twenty minutes without seeing or hearing a single employee. Like not even in the shop to complain to as I left. I would have assumed they were closed, except there were others waiting for their cars to be finishedI finally walked out a few minutes after another lady left who had been waiting even longer than me.There’s no music or tv, which made the silent waiting even more awkward. And their one award on the wall is from 2010. I think they just rely on the company name to bring in business, but I will never go here again for anything.
Computer payment system was down, came back later to pay.
The last two times I’ve gone there I get a check engine light shortly after. First time I let it slide, second? I smell scam. Vacuum hose unplugged both times. You don’t need to mess with the vacuum system to change oil! Additionally there was some plastic left on my engine to put up some lovely smoke along with oil spilled on the engine. Had to get some needle nose pliers to get the plastic.. it was hidden pretty good
I was able to get right in and get my brakes checked and replaced. They didn’t underestimate the time it would take so I was able to be on my way in the time frame I was expecting. They also didn’t try to upsale me on anything which I appreciate, however, I think a friendly, non-pushy inquiry if there was anything else I’d like done would have reminded me that I had a steering leak that I’d like looked at. :) But that’s really on me for being an airhead! Great service in a timely manner, for an affordable price, I would definitely go back :)
I was very happy with the service. I felt like the technician was trying hard to provide good service.
Scammed me and had me pay a higher price for the oil change than I needed to
Thanks for being honest. Since the other Jiffy lube on 1400 north were dishonest its good there some honest people out there.
Had to take in two cars for emissions testing and an oil change. They got us in and got it taken care of quickly. Plus they were all very friendly to us.
Went to Jiffy Lube for an oil change. I was greeted in a friendly manner. The service was fast and professionally done. They recommended that I replace the air filter and top off the coolant, which they did. All in all, a great experience!!!
Good service but high prices. Most quick lube places are priced high these days. In an out pretty quick on last visit.
Prompt professional helpful friendly efficient
They were quick to help me with my registration and checking that everything passed! I’ll go back for my next car registration too!
I was very happy with my visit to this location. All the guys were friendly and helpful. They gave my furbaby a treat and let us come in the office. After they were finished they were very receptive to all my questions on how everything looked on my vehicle. I would recommend this location to my friends and family. Thank you for the great service.
This review is my experience of an Emissions TestAbout a month ago I failed emissions, the technician couldnt tell me why I failed, but I figured it out myself. I fixed the broken parts and used my own OBDII sensor to assure I was ready to pass a new emissions test. On my next day off (Thursday), I take my car in for the emissions test, and I fail again! Of course I ask and the worker looks at the test, we talk about it, and he tells I havent put on enough miles after repairing my car, and showed me the sensors that werent working showed unsupported, I thought this was odd because my OBDII said it was passing, and my old emissions test showed the same results with the unsupported even though that was before I had worked on it. He tells me my car needs to be driven another 50 miles to pass. Because I dont usually have time off, I immediately drove 50 miles just to pass, but when I took it in for the second test that day, same results! The worker again tells me to drive another 50 miles, and that my OBDII was messing with his computer (it wasnt), so I drive another 50 miles. By this time, I started questioning the decision of the technician. I decided to call the Honda dealership to see if their test would show me the real problem. Honda asked what codes my car had to prevent it from passing..... none, they asked if anything on the test said not ready.... nope. We found out that I failed something called KOEO (Kar On Engine Off), which is a visual test that tells whether or not your check engine light works. I turn the car on halfway, and the light shines..... Honda wanted $20-150 just to look at it and figure out what was wrong. I then called the Bear River building (in charge of emissions for the city), and they answered my 12th call. I had them put me through to the emissions technician. I explained my problem and he told me to bring my car in. He explained to me that most cars check engine light comes on for about 10 seconds, but mine only comes on for about 3. The worker at Jiffy Lube must have seen it go off fairly quickly, so he failed me..... I understand.The problem with this is it wouldnt have been that big of a problem if when I asked the Jiffy Lube worker the FIRST time, he could have said, oh, it says you failed KOEO, let me ask about that. Instead he tells me that its my OBDII messing with his computer and that my monitors that are unsupported need to show the PASS. Well guess what, unsupported means it doesnt exist on that car, and is therefore exempt from that part of the test. How do the workers not know this?Honestly, the heart of the problem lies in the training of the Jiffy Lube workers. They feel embarrassed that they dont know the answers even though they are the technicians, so they lie to you and give you the easy answers for them. I will not be returning to Jiffy Lube until these sorts of problems are resolved, and I am very disappointed that I had to pay for failed tests that should have shown as passed. Those were 5 hours of my day off that I cannot get back.
They employees were very nice and seemed to do a good job. What I didn’t love was that it took quite a long time- an hour, even though there were hardly any cars there and the place was really dirty. I had 2 of my kids with me and they needed to use the bathroom- it was disgusting! Another lady went in after us and came out and said the same thing. I’m not usually overly picky, but it was gross enough that I don’t want to have to sit in there for an hour again and will probably just take my car somewhere else next time.
Tre and staff were super helpful, took care of my oil change, and got me on my way. Thanks!
Its better than having to do it myself. I should have brought a coupon.
I Have been coming to the south jiffy lube for about 2 years now and have never been disappointed in their service. They are always fast, very friendly, answer all of my questions and I have never felt like they were “pushy” when educating me on services that I might want to consider. I appreciate them being so friendly as well!
Kenny was an all star at helping me get in get an oil change in a professional manner. He apologized for the wait time which wasn’t under his control at all, the young man with long brown hair was also so helpful and apologetic. 10/10 would recommend best jiffy lube I’ve been too.
I went to get a emission test that took so long, after I got the emission test on my truck I noticed they broke a vent on my truck, I was late and I didn’t say anything but definitely I’m not going to that place anymore.
Nice guys, did the work fast
Really good customer service and they are fast and cheapest around Ivtake my cars to them every time
Seevice was great. Fast, friendly, honest. Gave me extra needed info as well.
Used a Groupon to get a normal oil change service and still had to pay on top of it for being nickled and dimed for a few drops of brake and steering fluid. Also I rejected coolant after being told it was low (it wasnt) and then I was told you should go to ORiley to pick up some coolant so your engine doesnt explode. Thats some great service right there. Lie to me about my coolant level and then try and guilt me.
Under new management quick services and honest
They were super busy and as a courtesy they gave me the another jiffy lube location to go to to get faster service. So I went there and got right in! Thank you!
In the past under a different management I had great trouble at this location.Im so impressed with the quality and friendlyness of the New management. They didnt push unwanted services on me. They were kind and understanding.
Quick service and friendly staff!
They were great
I was reluctant going to jiffy lube (I haven’t had the best experiences) but Ben was amazing. He was friendly and made sure I left satisfied and with peace of mind! Would definitely go to this store again.
Great service! They were quick, professional, and didnt try to sell me extra services. I will certainly be coming back again.
The South Logan Jiffy Lube is typically very quick when it comes to oil changes. I’m usually in and out in 30 minutes or less. They also have a variety of coupons online so you don’t have to pay full price.They do try and up sell products, but it’s for helpful, mostly inexpensive things like topping off coolant. Just make sure you know what things to be done and what can wait before you arrive.
Employee was not wearing his mask and talking so close to my face. Like first please dont get that close to my face while talking second its a pandemic. People are dieing. My area has a mask mandate and im pretty sure the whole business can get fined for insubordination. Its not that hard to wear a mask.
Only customer when i arrived for tailpipe emissions test. They say they dont have the gas to do the test. Theyve been out for months, but they can go get some. Itll be 20 minutes, but then the test is just a few minutes. Fine. Whatever.1 hour later they tell me they cant do the test because they dont have the equipment to test with dual exhaust.1 hour to figure out they cant even do the test.
Casey is the assistant manager there. He waited on me at the front desk and offered excellent customer service! He was kind and funny and polite. Awesome to work with. Hes the kind of employee Jiffy Lube needs to keep around! He definitely made me want to go back the next time I need an oil change!
I went in for an emissions test and I was in and out in 10 minutes sooth no issues at all. Thank you!
They spilled oil all over my engine and it looked like they made no effort to clean it off. So I spent the day driving around with the smell of engine oil in my truck
Terrible customer service. The workers here were extremely rude, screamed and shouted in anger as they worked on my car, and ignored me when I said thank you. I even gave them a generous tip and they didnt appreciate it at all. Im never coming back here and I encourage you to not go.Edit: The owner responded to me on here asking for an email. I emailed as requested and got no response for two weeks. Reinforces my assertion that this place isnt worth your time.
They were extremely helpful and pleasant and treated me very nicely I do appreciate them and continue to use them and will can you.
Great services great people, assistant manager is dedicated to quality work.
I could tell my vehicle was low on oil and Ive been in a hurry all day with getting my 7 kids to all their events so I pulled in to jiffy lube hoping they could help me. KC, the general manager there, greeted me with a friendly, helpful smile and got my oil topped off. He could tell I was in a hurry, and after 3 quarts of oil he didnt even charge me! Thank you so much! Ive always liked the service here and I dont usually do reviews but this was top notch service!
They were fast, friendly, and courteous. I dropped the car off, gave them my phone number and left them to it. I have used this jiffy lube site numerous times before and they have always done a good job.
Fast and courteous.
Well I guess the service has changed -I’ve always had my car vacuumed and all my fluids filled. This time no vacuuming and all my fluids didn’t get filled unless I made $7.00 extra which I didn’t. I’ve been going to Jiffy Lube for years but they couldn’t find my account. Maybe that’s because I was gone out of state for two years and the tiny town I was in didn’t have a Jiffy. I was super uncomfortable with the attendant asking me for all my personal information out loud in front of everyone. I shouldn’t have given it to him. I’m a single female and the room was filled with men. I thought it was very unprofessional to ask for my home address and phone number in front of them. Changing to Grease Monkey
Good as a jiffy lube can be. The guy at the desk gave us a nice discount.👍🏻
Quick, professional, has the oil and filters I prefer.Only improvement I could suggest is to have a service’s offered and price board up. This would be so we could see what each service cost, and what service is offered.
Got our emissions done and truck registration renewed, hassle free!
They performed an emissions test and got my truck registered in 30 minutes. Great guys.