Called to ask a question, the gentleman who answered was knowledgeable and kind. The cashier checking us out kindly checked my military ID for the awesome military discount. He was kind and even thanked me for my service. I will continue to be a customer at this great store. Awhile back we bought furniture and also the woman was super kind! Thank you
Ive always appreciated the lower prices, but theyre getting a bit pricey.
Came in and purchased some stuff tonight. My truck wasn’t starting so I called my husband who’s a mechanic to come help. He came to help me and decided what tools he needed. We went inside to let the manager working tonight know what was going on and that we needed to go get some tools and would be back. The manager was extremely rude and threatened to have it towed if it wasn’t off “her property” by the end of the night. Mind you it was getting dark and in the middle of a rainstorm we told her we would try our best. Terrible costumer service, terrible manager. As a manager of a business myself I would have never acted like that.
One of the employees, I believe his name was Brian, went out of his way to help us find the perfect desk. He was so polite and considerate. You dont find that every day.
I have never been to this location is was so small compared to what I was used to I could not even see a gluten free section which is what I was looking for and their was nobody around to ask so I got frustrated and left
Great place to shop, store could be a bit cleaner, and the female bathrooms was dirty. But the staff there was awesome.
Store and employees are good, the lack of delivery options for furniture is a deal breaker.
Great place to shop. Good prices
Helpful staff, found tons of stuff at reasonable prices for apartment.
Good prices for what I needed in a quick stop
Nice little store. It was very clean and well kept. The employee was kind and greeted everyone who walked in. Selection is alright.
Great selections nice friendly staff some of the process are great and others are nothing special is kind of a hot or miss depending on what you buy. and then sometimes the prices are even higher than your general department store so it just depends on what youre picking up from there sometimes they have great sale prices sometimes they have great markdown prices so it just depends on what youre going after in order to get a great deal
Big lots put all the closeout items in one place and I have found some good savings there
We love Big Lots. They came through for school supplies this year! Couldnt find a pencil sharpener anywhere else in town but they had several. We always love their clearance racks and they have super friendly and helpful employees!
I just went there to pick up a recliner, and it was good.
The women helping us was very informative and very kind!
Friendly staff. Clean environment. Love the furniture there!
They dont sell bacon anymore😞. But me and my grandson got a really cool gingerbread house!
Always aomething diffrent. Looking for Christmas etc. Found lots of good stuff
There are several products that are well priced. I also find everything very well organized. The store was clean and the staff super friendly. I will come back for sure.
Staff seemed a little off tonight. Usually the morning employees are much nicer/ accommodating.
Very clean and organized
Very helpful and had a better variety not things than I had expected.
Very clean store, friendly staff and unique items.
I love that they have a unique selection of furniture and home goods at reasonable prices!
I love getting certain items from big lots, but the customer service is worse than i have ever seen. A manager (female with black hair) was very rude to me, and I’ve worked customer service for years.
Love Big Lots! Staff is helpful and prices are Great!
Didnt find what I was hoping for but I love the place
Its a great store, I usually dont find what Im looking for there though.
Ive never had a bad experience coming here. I love their selection of products. The staff is always friendly and helpful!
I enjoyed the wide aisles and great selection of merchandise at this Big Lots.
Great prices! Staff is always very friendly.
Employees were friendly and helpful, lots of stuff on a good deal. We got a ton of cool items on clearance too. Store is clean and organized pretty well too.
The lady there named Camille was so incedibly rude. I went to take a dresser back and she refused. I had just bought it that day. She basically called me a liar when I told her I was gonna call corporation she said good in the most rudest condescending way possible. I am a disabled veteran of 13 years and my husband 20 years retired. We take pride in being honest and having integrity this lady was so mean and cold and rude. I was almost in tears and I am not easily upset. We had bought many things from there for my sons room and now my stepdaughters room who was just moving in with us after dealing with mental and emotional abuse from her mom. We just bought that stuff there that day and she refused to return it or come out to look at the damage that was clearly caused from shipping. Why would we damage it we needed it and wanted another dresser there the same one just not damaged. I was appalled by her rudeness and behavior I cant even explain to you how this person made me feel as a customer and more importantly a human being. It was 100% unacceptable. I will never shop there again aslong as she is employed there. Walmart is across the street.
We use to love shopping at Big Lots. Over the years they have seen to have become a mainstream store. Their prices are a bit high for things. The good & drink items are at times higher than the grocery store. This is a huge store.
Its a discount store. Things are relatively well organized, the deals cant be beat, but the quality is what you pay for. If you want decent furniture at an amazing price, I would look here first. Definitely would recommend for the bargain shopper.
Quiet with pandemic. Very open store. No crowds to push through.
I love this location clean nice helpful
Bought a square outdoor patio table. Terrible quality. The top of the table bowed really bad after putting it on my patio. Because of th Covid 19, I have received no support from the Logan store.
Always wonderful!
Cleaner than Walmart and definitely quieter. Nice for quick visits when you want to see the least amount of people possible.
I like to go here and browse the store. There are always great bargains to be found. Everybody who works here is very friendly and helpful.
What is not to like about this store. Good prices and great variety of merchandise..
I really enjoy big lots. They always have good sales. Also products are usually worth the price.
Absolute worst customer service. I don’t know if he was a manager or what, but really rude and acted like a smarta**. Don’t recommend coming here.
I so love it I just wish they had more options with clothes
Has some pretty nice deals for furniture, kitchen utensils, and even groceries. Definitely worth stopping by
Clean store with good options
Good place. Good deals. Employees great and helpful.
Nice items
Big lots means small store real vaulted ceilings. Big prices. Not a lot of saving.
Overpriced, not worth going into when Walmart is right across the street with the same products, at half the price. Sorry big lots but you need to go back to having good products with discounted prices.
Lots of good stuff.
Good variety of everything... Really good prices
I bought a bunch of things I didnt need! Fantastic!
Great store! Always nice and shiny
Fun place to shop. Has a lot of neat items to look at . Bought fairy garden decorations.
Love this store! Great deals and clean store.
Big Lots is one of my favorites....prices are good and they carry some unique and different items! Found an imported rum, pound cake that was very good!
Great Deals. Friendly staff.
I bought 2 liters of coke and they charged me for 3. When I asked the man why my receipt said I bought 3, he said the machine just scanned the barcode. So I thought okay maybe it was fixed. When I got home, I checked the receipt and of course I was actually charged for 3 so I sent my husband to get me the refund and they told him and I quote they saw with their own eyes that I bought 3. They lied not once but twice!! I dont care about the small amount of money they stole from me. I care about the fact that they felt the need to lie instead of just being honest or checking cameras to see their mistake. This store is ridiculous and lost me as a customer.
This was the first time I had ever been into Big Lots and I was very impressed it was clean organized and lots of good prices.
Neat little store with a lot of different products.
Great store to get discounts .. deals on many big name items etc that you would buy even in big box retailers!
The staff is awesome thanks for being helpful Cassie
I always find great prices and quality merchandise. Employees are always very friendly and helpful
Outstanding products
Always find what I need and more and always at good prices!
I love this place! The prices are better than about any other store and had surprising variety for the size of store that it is.
Its got some fun things here at a good price.
Prices are good. Not a very good selection. Not sure about the quality.
Great customer service. Relaxing atmosphere and lots of fun merchandise and GREAT prices!
Brian rules
Staff was amazing and helpful have a lot of choices for items
Great place to get cheap goods. THE place for any shopper on a budget.
They had what I needed, at the price I expected, and they even stayed a little late to help me get it. I couldnt have asked for a better experience
Great place to find good prices.
Friendly staff and reasonable pricing.
Love the variety amd the prices
Love to get my holiday and seasonal items here.
It didnt have too much variety. And the prices for being big lots were too high. Not to mention they were overpricing broken items.
Discount Sams Club, but worth checking out, has some pretty ok deals
Friendly, knowledgable, and very helpful.
I never leave empty handed and Ive never gone in with something in mind
There are a lot of things at this store. We went in to browse around and it seemed fairly organized and easy to maneuver through.
I love this store! There is always good times to be had here!!!!
Always a good experience when I go there.
Love this store! Clean, easy to navigate, and always something new!!
Got a great couch from them.
Love their loyalty coupons
Good variety and prices in general. Knocked off a star for inconsistent signs, making it difficult to know whats actually on sale.
If Walmart had a discount chain it would be Big Lots.
Good barhin store.
Good prices, nice staff, its a Big Lots.
Got a great deal on a couch
Great prices! Friendly and helpful employees!
I nice quiet place, it has groceries, furniture, and much more. The store is kind of tight and small however.