I love Cold Stone! They have the best customer service! Josh, the owner is amazing! He always helps me with last minute birthday emergencies and his staff came to the plate today to get a cake ready in less than 30 minutes for me to get to my husbands staff. Something that could have been really stressful ended up being a very appreciated experience. Thank you Cold Stone! You guys rock! We have been giving them our business for over 15 years and we just love them ❤️❤️
Good ice cream with lots of mix-in options. They also have a bunch of different types of caramel apples and chocolate covered treats (pretzels, marshmallows, etc.)Usually a good crowd in the evenings, but line moves fast.,
Took my daughter here this evening for a spontaneous treat. They were surprisingly busy but the line moved really fast. The girls working were very nice and helpful. There’s so many flavor combos, we will definitely be returning to experiment more
Really good ice cream, wait is really long and they messed up the order. Dont order online it doesnt make the wait any shorter
I used to work at Cold Stone (though not at this location), and I can tell you that this is the best ice cream there is. The experience that you enjoy when eating Cold Stone ice cream is similar to buying a new puppy that loves you dearly (unless, of course, you hate puppies, then it is not that). Conclusion: it brings you joy.The employees are always cheery and get the job done the way I request it. This occasionally means throwing the ice cream in the air (feel free to ask them to demonstrate), and they are always willing to give that their best go.A quality product and a pleasant customer-employee interaction is all I require in order to grant a 5-star Google review. This establishment surpasses those requirements, and I wholeheartedly wish I could give it a bonus star. Well done, Cold Stone Creamery.
Three young ladies working, only the new girl was filling in store orders. Others filling online orders or consolidating flavors. 15 customers behind us. We ordered 3 simple love it orders. Took 10 minutes to prepare the second one. Know what happened to the first one that sat 10 minutes? Terrible experience.
Weve loved Cold Stone since this location was opened! Amazing owners, management and staff! My kids absolutely love going in and watching the servers toss their ice cream creations in the air and catch them with bowls!!!
Yummy ice cream and great customer service!
I was nervous that I would have to wait awhile when I saw a really long line, but the service was super fast! The ice cream is great and the staff is friendly and helpful!
Would be 5 stars but I’m not gonna lie. I’m a bit disappointed from my last service there. I ordered 3 quarts of create your owns for gifts and one was nice and full and I can tell it was packed in like it should be. The other two, very smooshy around the sides and significantly lighter than the first so it was obvious they were not filled.Update: owner contacted me and righted the mistake and I greatly appreciate the customer service. I love the ice cream and am very happy to get all that was paid for in the end!
Overall I give them 5 stars...the only reason its downgraded is because recently Ive submitted multiple orders through their app for in-store pickups. Arriving to retrieve the order at the store, theres no designated place to be helped...I have to wait and get the attention of one of the employees myself; no-one has ever asked if they can help me or offer assistance without me 1st instigating the communication.
Service as good as the ice cream . . . And thats saying something! Best ice-cream anywhere.
Sooooo good. We got this delivered through LoDel tonight, they were out of cherry pie filling and subbed with black cherries instead. They left a little more in the bag saying they had subbed and hope I enjoyed it.. I DID. Might be my new go to order!
2nd best after Aggies ice cream 👍
We decided to surprise our kids with an ice cream date the other day. We pulled up to Cold Stone and my 4 year old was beside herself.Both kids were anxious to get inside to look at the ice cream display. Upon ordering a like it size for my little girl, the employee told me he also had a kid size cup, which was perfect! I hate throwing good ice cream away. They offered us samples of different ice creams before ordering. They were very kind to our every request.The entire place was very clean and inviting, along with a clean restroom.I would definitely suggest Cold Stone in Logan to anyone wanting delicious ice cream or smoothies. Their Oreo Cream Filling ice cream with brownies and caramel sauce is to die for!
Great places to eat on a hot day
Cold stone has always been one of my favorite places to gos. The ice cream is amazing and it’s just a good to go for a good treat. The services I amazing as well. I would highly recommend.
Creamiest ice cream out there! Love their selections of ice cream and the friendly staff as well!
I came in and Ada was super helpful!! I wasnt sure what ice cream I wanted, and she recommended the perfect one! And on top of it all, she threw my ice cream in the air! Great customer service!!
Great ice cream with fantastic service
Great ice cream. Love all the flavors and mix ins.
I love the ice cream and shakes. The product review is a 4.5 star. The 3 star I rated them is because I purchased a shake online for curbside pickup. I was in the parking lot when I placed the order. I drove up to the curbside pickup area at the proper time my order should have been ready. I called the store to let them know that I was there to pick up my order and the message just wanted me to leave a message after the beep. I dont know if the phone was broken or set to an incorrect setting. I sat there waiting hoping someone would notice that I was parked out there waiting and nobody did. I was there for 30 minutes. I had to put on my mask and go wait in line. Finally, I told an employee that I had a curbside pickup order and they brought it right out. If you offer curbside pickup, you should make sure the phone works for people who are avoiding other people for health purposes.
The line was long (which shows how popular it is) but they moved through us pretty quickly! All employees were wearing masks and gloves so we felt very safe. Love Coldstone!
I have been in twice in the past week. Each time not one, not two, but three employees did not acknowledge customers in the lobby. Last week, my smoothie was fantastic. Today the employee stood in front of us scooping ice cream into the large containers with out acknowledging four customers. Then I ordered a smoothie to have it be made wrong. With an ingredient I am allergic to. I confront the employee who made it after one sip. She insisted she hadn’t made it wrong. In turn I walked out to an allergic reaction with throwing a love it size smoothie away! I used to love cold stone! And the fun environment. The singing. The talking. The SMILING!! Super disappointed with my experience today. Customer service is key. Eye contact. Acknowledgment. That can literally save a business. Good luck. This is my first ever negative review. Ever.
The ice cream cake was delicious! It was the perfect birthday treat. They even added “Happy Birthday” to the cake. It was perfect.
Its was party thrown by a friend on his graduation. It was a good experience.
Nothing beats Cold Stone cake batter shake. It will blow your mind! Add brownies for a fun addition!
I always love cold stone. This location was great and even helped us out with splitting our gotta have its up for my kids to share with us! The only thing I was sad about this visit was that they didn’t have the regular waffle Bowles. I got a dipped chocolate one and it was pretty stale. But it was good over all.#localfluence, #organicad, #coldstone_logan
We love Cold Stone! Their ice cream is some of my favorite. Today though, the service wasnt great. We waited in line for quite awhile. There were only 2 people working but I feel like there should have been one more at least one more, especially in a Saturday night. The ice cream was worth the wait though.
We have always loved going to Cold Stone. Winter, summer, anytime. The ice cream is always delicious and it’s affordable! You get a large amount for not a huge price. We love to come here after different performances growing up and now we just love to come all the time. Most recently I came with my sister and we had a great time chatting and catching up. Staff is friendly and they are quick to get your your ice cream! Highly recommend!
Delicious ice cream! Fun date night idea! My favorite is cheesecake ice cream with oreos and raspberries!
We had THE BEST ice cream cake for my sons birthday. It took me back to my childhood. We had the Tall, Dark, and Delicious. And it was just that. Thanks!I highly recommend!
The people working here were so sweet and very fast at serving me. i was served by Emma and she was super helpful and even did some way cool tricks which made it even better!!
Oatmeal cookie batter ice cream with graham crackers crumbs. Im telling you, its the BEST!
Coldstone is always yummy. Love the variety of flavors of ice cream and mix ins.
Their ice cream is obviously great but I was really impressed with the service. Staff was helpful and cheerful.
GET THE FOUNDERS FAVORITE!!! Seriously, it is the best item on the menu. Sub the walnuts for almonds and you will be pleased. Best ice cream in town.
So many flavors and options to choose from I was overwhelmed! Haha they all looked so good and we got chocolate with peanut butter cups which can never be bad :) so yummy!
It doesn’t get better than Cold Stone! My go to is always cake batter with cookie dough. Thank you for inventing the best ice cream flavor ever!!
Fast and nice employees. My favorite combo is chocolate and cheesecake ice cream with brownies and caramel. I also love their cakes 🙌
Don’t order door dash through them... they have missed more than half my order every time.
My daughter and I tried Cold Stone for the first time and it was lovely! Not only do they make it easy to choose with their great flavor combinations but the employees were so kind to THROW the ICE CREAM in the AIR as a special treat for my 6 year old (and I). Enjoying the ice cream outside was a plus because we had more privacy to enjoy a one-on-one conversation between mother and daughter.
Love the stone!
Girls are to busy chatting to acknowledge customers, and act exasperated when theyre interrupted. Support a local business instead of a soulless chain.
We got a cold stone gift card for Christmas and it has been the gift that keeps on giving! We love Cold Stone!
Fantastic ice cream! I’ve been diggin me some cake batter with brownie!
Great experience and ice cream!!
Love the great service! Cold Stone has always been my favorite ice cream shop! Perfect place for date nights! And always the best flavor combinations.
My whole family loves Cold Stone! Their curbside service was especially fantastic - quick, friendly, and accurate.
Ice cream at cold stones is good. I wish the extra add ins where cheaper/included.
We went in to get a birthday cake and ended up getting our own ice cream as well! The cake was gorgeous and so yummy. Everyone loved it and especially the birthday boy. The service here was quick and friendly and our ice cream was delicious!
I am a creamery man. My son, Toby Jr. is also a creamery man. I traveled halfway across this city to see these scoops. After some searching, I found no hair in this ice cream. I thought youd like to hear from me. I hope youll forgive my plain way of speaking. I want the children to have the best of things. A scoop of Ive cream is not a luxury. Every man should have it. Im happy to answer any questions. Just come and visit me at the creamery. I wear the eye patch. I keep the place hair free. And I dont even taste it because Im in training. RTM, out.
Such a great place to go for date night! We werent the only ones with that idea because it was pretty busy when we went, but the line moved quickly and the restaurant stayed clean. We love that you can choose your own mix-ins, but they also have a bunch of delicious signature combinations if thats more your thing.
Love the mud pie mojo!! So good!#localfluence, #organicad, #coldstone_logan
Ice cream was liquidy....in February. I picked two add ins. I paid a $1 for one Oreo chopped up. Stop being so cheap. Its ridiculous. Logan needs good ice cream .....Blue Bell save us please
Loved the ice cream cake i got for my Ruth day! Quick service!
Stopped in [this time] to grab an ice cream cake to celebrate a special achievement. Super friendly employees, very attentive, quick service. We have always loved the ice cream and now also realize we love the cakes too!
Love this ice cream! It’s so good and the cookie dough ice cream is the best! The employees here were so nice even though I was hard of hearing and kept asking them to repeat everything. Thank you!
We love Coldstone and cant get enough of their creamy ice cream flavors and fantastic mix-ins! This is a local favorite and is good year round. Friendly service and the ice cream is fantastic!
Such great ice cream and a place we keep coming back to! Thank you for being so amazing!
My husband and I went for a mid-week date. The employees were kind and helpful and introduced us to the fun new flavors. We loved the salted vanilla and salted caramel. The cinnamon bun was crazy accurate taste and almost played tricks on my tongue. Cold stone is still our favorite ice cream place and we’ll for sure be back.
I am so disappointed on how we were treated tonight. I have never written a negative review on any establishment, but after seeing the disappointment on my wifes face, i cant help it. My wife and I frequent cold stone on a monthly basis for date night. We walked into cold stone before 10pm and were the 7th and 8th persons in line. After waiting a few minutes and reviewing the menu, a young man came and told us we are closed and we are not serving anyone after these people, he stuck his arm up and out between us and the 6 other people in line. We were clearly there before 10pm and we felt like one of three things happened. 1.) hes lazy and didnt want to serve anyone else that night. 2.) he wanted to help the attractive girls in front of us and not be bothered with us older generation. 3.) He was practicing his discrimination. I have worked retail and been in customer service my entire career and know how to treat people and certainly know how to run a business. His tone was inappropriate and his body language was inexcusable. I feel bad for the way he treated my wife, im not nearly as concerned about me, but dont mess with my wife or kids. The sad part is, we passed 3 different ice cream establishments to go to cold stone, I will not make that mistake again. Cold Stone use to have a fun atmosphere, the last couple of times have been disappointing. Maybe its just COVID - who knows.
We went on a Monday evening around 9pm, and so did everyone else. It was so packed that the line was going out the door. Theres not enough room to sit anywhere inside, so we sat outside. There are some tables and chairs outside, but they were all taken. The ice cream itself was pretty good, but seemed like it was on the edge of melting when we got it. There were a lot of choices, but I didnt see a list of all the mix-ins anywhere, which would have been helpful. I ended up getting caramel ice cream with Kit Kats mixed in and it was pretty good. All in all, it was pretty good, but they need a larger location.
We love cold stone and are never disappointed when we visit the LOGAN store. Great service and kindness from all the employees.
We love cold stone! We love having the options to choose what we want. It is especially nice for our kids and fun for them to customize there own. Only downfall about this location is it’s quite small. It’s always way too full and when sitting down literally surrounded by those standing in line. So great ice cream and service but not the best location.
A delicious treat! I always love their creations and their ice cream cakes are great for special occasions...I just wish they weren’t quite so expensive.
Great service. Lines were long even when it was cold outside. Indication of quality I think. The staff handles the crowd well with the number of people that were there. Did a great job of making sure we were taken care of, but still moving at a reasonably fast pace. We didnt feel rushed or like molasses. Top notch customer care!
Delicious. The employees are enthusiastic, and the treat is so yummy, I love this place!
The staff is always so nice and helpful when trying to make decisions on what to get! The store is clean and the service was great! We love this place!
Picked up an ice cream cake for my daughter’s birthday and it was quick and easy! She’s excited to have something other than a traditional birthday cake, too.
I tried their new cookie dough ice cream special with peanut butter... not sure the name, but... it was FABULOUS!! Try it! You’ll love it! 🤩🤩
I ate too much sugar.
Love the ice cream and the service here. Especially the pumpkin cheesecake flavor 🤤
Ice cream was yummy but it did go a bit slow getting up to the counter. But the workers were very impressive with throwing the ice cream in the bowl!!!
Love the banana ice cream! Its AMAZING!Great crew working here!Love the late night weekday hours (open till 11pm, open til 12am on Fridays and Saturdays)Here are our favorite creations with substitutes: (See my image with these)Our Strawberry BlondeSub strawberry ice cream w/Honey Cornbread & Blackberry Jam ice creamCookie Doughnt you want someSub Cookie Dough ice cream w/Banana ice creamKeep cookie dough and fudgeSub a brownie and an Oreo for the carmel chocolate chips
I love cold stone!!! Amazing flavors and good service. My favorite is the cake batter with cookie dough or the truffle fudge one or something like that.
Cold stone never disappoints. It’s our go to ice cream joint. I love me the apple pie a la cold stone, banana ice cream with brownie bits, and their new lemon pie flavor is amazing too.
I love cold stone!!! Always a great experience and a fun little date with my husband!
There over can and the service were great. And the Cache Valley Direct deal ads even more value. Well certainly be going back.
I think we take for granted truly cold and smooth ice cream. Some places just dont compete. Ask them to mix flavors like vanilla and chocolate for a swirly treat.
Justin always has excellent customer service, and a good joke to tell! He has such a great memory, that I dont even have to tell him what I want and if he sees me pull up, will usually have it ready as Im waking in the door!
Love their ice cream! great service and reasonable prices.
Super fun date idea. :) I loved the fresh brownie in mine. The servers were super friendly too. Definitely going back. #lfthx
Yummy ice cream, quick service!
The staff was really friendly, and the ice cream was delicious!! Lots of flavors, and plenty of toppings to mix in!
We love Cold Stone. They are so friendly and speedy with their service! Best ice cream around!