Literally best eye doctor ever. Support staff is so friendly and knowledgeable, they always try to get you in ASAP, and help you choose frames. The doctor is kind and thorough. Sherri and Monica are the best!

The people there are friendly enough and their frames seem to be sturdy. Theyre also very expensive for frames. The lenses, however, are a whole other issue. I got my first pair last year, 2015. Within a few months, the lenses got scratched badly and started to crack. I thought maybe I was being too rough or something, despite never sleeping with them on and putting them away every night in the case.This year, I decided to get a warranty replacement on the lenses because I was moving out of the area. The process was simple enough, except the lady helping me didnt understand what I wanted and wanted to charge me. They were able to ship the glasses to me for $10, so that was nice. Ive had them for 3 when they started cracking next to the shoulder in the frame. And 2 weeks later they have a ton of scratches and indents. I was extra careful with them this time. Making sure to only clean them with the solution they sent me with the microfiber cloth they sent. Putting them away every night.Either these lenses didnt have the anti-scratch coating I paid for or these lenses are just bad quality. I gave them 2 stars for their service.Worst lenses Ive ever had.

Been going here for years. Long overdue - excellent care, service and eye wear offerings. THANK YOU!

My first experience with Belmont Shore Optometric was in late 2019. After being an avid LC (you know the place) customer for over a decade, I moved to Belmont Shore and felt like it was a good time to switch to a small business for my optical needs. I was used to going to LC (not going to put the competitor name in here) and waiting for weeks to get an appointment. When I called BSO, they actually asked ME when a good time was. I wasnt used to not being on someone elses schedule.They got my husband and me in at the same time, which was really convenient. When we arrived, the smell of fresh chocolate chip cookies hit us like a little bit of heaven. One of the employees had just pulled some cookies out of the oven to serve to the customers. HOW CUTE IS THAT!While I was waiting for my husband to finish with his exam, I wandered to each display case to try on their huge selection of frames. I never felt any pressure while trying on frames or asking questions. The staff was all very knowledgable and very upfront about what my costs (after insurance) would be. I liked not having to wonder about the final bill on the way out.The optometrist was so nice. Way better than anyone Id had at LC. She explained everything so clearly to me and made me feel more comfortable about all of my concerns. She didnt just tell me not to worry about something. She genuinely gave me all of the details I needed to know to be put at ease rather than feeling silly for asking.Once it was time to choose my new frames, I was told it would take a couple weeks for them to get my new prescription glasses in. This is pretty standard for any office that doesnt have their lenses made in-house. Once my glasses were ready, I went back and they adjusted the glasses to fit my face and rest comfortably on my ears/nose. In my goodie bag, they had included a sleek case, lens cleaning spray, and a microfiber cloth. Free stuff means bonus points!So now for what I learned:I mustve opted for the 1-year protective coating, although I dont remember for sure. It was definitely not for me, and I really cant blame the optometrist for that at all. They scratched easily, started peeling along the edges, and seemed to attract dust/pet fur/fingerprints like nothing Ive ever experienced before. I let it go for about 9 months thinking I just needed to take better care of my lenses, but then I noticed something. While I was being so delicate with them, I still noticed some of the film peeling away from the very center of the lenses! Id never experienced that before, so I called BSO asking what I could do about it. Sherri (an angel on earth) told me everything was still under warranty and that what I was experiencing was definitely not normal, so the coating was probably defective. She told me to come in to drop them off. When I came in, they had completely outfitted the whole place to be compliant with COVID-19 protective standards. Masks were required, of course, and everyone on staff was being safe.The designated distanced tables were already in use, so I dropped off the glasses and told them to call me to go over any details, which they happily did. I chatted with Sherri on the phone again and explained everything to her. She said shed handle it in have everything ready to go in 2 weeks or less. I used my old prescriptions in the meantime and couldnt wait to get my new ones in. Sherri was so sweet and made sure I was completely taken care of from start to finish. I picked up my brand new glasses less than 2 weeks later and they were perfect! Sherri was there and she made sure everything was fitting right. I asked for more lens cleaner since I had gone through my last bottle so fast and she gave it to me for free!Ive had the new pair for 4 days now and have had zero issues with them getting dusty/dirty like I did before. Im so happy I took advantage of my warranty, because these are the glasses I always wanted. Huge thanks to BSO, especially Sherri, for their immaculate customer service. I dont ever want to go anywhere else!

Dr. Chao is exceptionally careful about being comprehensive and accepting of patients’ needs and vision concerns. Even though I’m a complicated prescription for both glasses and contacts, she makes me feel like it’s her greatest day when I find i can see well! Our family has enjoyed the care she and this practice give for years. Sherri has fit us all in glasses and we appreciate the variety of options in the shop that enables this.

Wonderful optometrist who has been patient and active in helping me find the right contact lenses for my needs.Sherri is guaranteed to find you the perfect pair of frames whatever your budget and has amazing taste! Seriously- she will find you the look you didnt know you needed! With such friendly service the only downside is leaving.

The staff there is so wonderful! Everybody is so friendly and so nice. Front office ladies are so helpful and so kind. Sherri is amazing at picking out just the right frames for you and she is just so kind and loving.

I’ve been going here for years. They are always on time which is great when I’m coming from work and have the best selections of glasses. I get compliments all the time on my glasses every year. One time my lens had a scratch almost a year later and they replaced it with no questions asked. I wouldn’t go anywhere else.

Ive always loved the glasses I bought here. Even when I get dressed up, I get more compliments on my glasses than my outfit! They carry designer brands that others dont offer and at the same time they treat you like family.

Everyone at Belmont Shore Optometric is fantastic and super friendly! There is a large selection of frames and the technology of the eye exams are a lot less invasive than they used to be years ago. Sherri makes me feel so spoiled when I come in - she is wonderful at her job!

I really wish I could give 6 stars. This office is the best that I have been to. They are fast and efficient but still personable. They remember your name and genuinely appreciate you. The doctor is very knowledgeable and uses modern equipment to conduct the exam.

I bought two amazing pair of vintage frames and all I needed were lenses. I needed clear lenses for my regular glasses and tinted for my sunglasses. The woman looked at my frames and my prescription and said it would be simple. She quoted me for two pairs of lenses for $890.Then I drove all the way down to the OC and went and had a second quote. For the same exact and I mean same exact criteria and he charged me only $325.I was trying to support our local businesses, but I’m afraid I can’t afford it.

Attentive staff, excellent selection of frames, and the latest technology in contact lenses. As a new patient, I appreciated being able to complete patient forms on a tablet. The boutique setting is modern and comfortable.

Updated: After a long time away due to COVID-19, I finally got back in for an eye exam. Scheduling was super easy and the space is set up to feel extremely safe (surfaces are sanitized, as are frames after tried on, for example). I was immediately welcomed by Shayla, who was incredibly kind and very helpful. We had fun chatting eyeglass designs and I tried on a few out of their gorgeous selection. Dr. Chiao was wonderful as always. I highly recommend this place for exams and for eyewear.....Okay...this review is LONG overdue. I struggled to find an optometrist in Long Beach where I loved the people, the frames, and the exam space. Glasses are a huge part of my everyday look, and I’ve got a few pairs that I interchange, so I’ve tried a lot of different places over the years. Finally, a coworker recommended them and I am so glad she did! I have never had so much fun trying on various styles or felt so welcomed into a space like this. Everyone was really fun and friendly, and communicated super clearly throughout- from exam, to fitting, to choice of lenses. I generally have frames that are vintage or old stock, so I have yet to purchase frames here, but I’m constantly drooling over their eclectic selection of frames, and feel more than comfortable entrusting my beloved vintage frames to them. Thank you for being so awesome and for being a one-stop place where I can take care of my eyeglass needs. Last note: Dr. Chiao is fabulous, and has hired a world class group of people to work in her office. Highly recommend!

Outstanding friendly and fast service and attention. I was able to get my insurance verified and an appointment the next day. Very knowledgeable with the latest technology. They have a wide variety of frames to choose from.

These ladies are amazing. So pro and knowledgeable. From the doctor to the lady who picks out your glasses they are great

Have been a patient for years. Great people and good service. Friendly people.Gary and Dr Cho are great

The staff is knowledgeable and helpful. I am extremely pleased with the care I have gotten.