user
Automotive Super Center
3531 US-259, Longview, TX 75605, United States
Appearance
Automotive Super Center
Comments
Br
Review №1

Great job as always. Godfrey is the best in service and making sure the waiting room is clean and covid free. Also its the cleanest restrooms Ive ever use.

Da
Review №2

Love the servant heart of this business. When I called just after they closed on Saturday with a nail in my tire in another town, they found a company who was a open and had a similar mindset to go to where I was. That they did that and twice answered my calls after hours was amazing and exemplary. You wont be disappointed with these guys.

Bi
Review №3

After I took my wife to a doctors appointment, my car would not start even after getting a jump. I called several repair shops and chose Automotive Support center. They gave me the best quote and the quickest turn around time. They performed a detailed diagnostic and pinpointed the problem. Once I authorized the repair, it took them less than three hours to complete the work. Not only that, the final cost was less than the initial quote. Everyone there was knowledgeable and professional. I especially appreciated how Godfrey explained the results of the tests and the recommended course of action for the repairs. Thanks to everyone.

Tr
Review №4

Matt and Chandler were great. Customer service at it’s best.I have already started recommending them to my friends. It’s not easy to find honest and dependable Businesses these days.I give them five stars plus and highly recommend them.

je
Review №5

Great price. Great service. Godfrey is a star. Got our vehicle in and out quickly. Highly recommend these folks!!

Gr
Review №6

Excellent and Honest people! I would never go anywhere else. Matt is very Professional and will let you know up front what the cost will be, as well as when it will be ready. He goes above and beyond to make sure that You are taken care of. Very clean front office as well as work area. Excellent Mechanics, who do quality work. Godfrey always greets you and has a smile on his face even when he is covered up with customers. You will always hear him say, We appreciate your business, God Bless. Thats why I would recommend Automotive Supercenter to everyone. They cant be beat!

Li
Review №7

Replaced my serpentine belt and did my oil change at a great price. Thank you, Godfrey, for your excellent customer service, everyone was positive & helpful. Much appreciated. Ill be back. Lisa Hunt

Ib
Review №8

Great customer service! They are very knowledgeable with all things car related. They made great recommendations and the entire team was helpful. Godfrey was especially great, but everyone was wonderful!

ja
Review №9

Godfrey and Matt are the best. The entire crew they have working for the has taken care of me every time I’ve needed them.

G
Review №10

I had a warranty for a tire I needed replaced through some third party company. I told my guy helping me about this. He contacted the company, confirmed the warranty, and then replaced my tire.I think my warranty company hung up on him when he first called them, which I felt embarrassed about, but they answered the second time and everything went smoothly from there.All in all, I maybe spent 30 minutes inside Automotive Super Center #6’s very nice and clean lobby as they took care of my car. Not a bad experience at all. I’ll definitely be going back again for future work.

Jo
Review №11

Thanks to Godfrey and the staff there for getting me back on the road. I had major repairs made on my vehicle and couldnt have had an better experience. Communication was excellent and service was fast and exactly what was quoted. Thank you again!Joe Fudge

Sh
Review №12

I am never disappointed with the service I receive at Automotive Supercenter. Godfrey and the rest of the crew are so helpful and kind. I always feel welcome and can trust what I am being told. My family will continue to be a loyal customers.

La
Review №13

Thanks Godfrey, Matt and the crew for taking care of my car... I drove away a happy customer once again!!!!

To
Review №14

Godfrey and matt are outstanding as always. Great service great price. Can’t get better.

Ke
Review №15

I have used this Automotive Super Center since moving to the area. The people here are very nice and professional. Mr. Higgs is the up front guy that I deal with and he tells me with all honesty what the best needs for my vehicle are based on its age and mileage.

Ky
Review №16

I been dealing with Godfrey for years. He always given me great service. I was relieved when I seen him working there because my previous repair shop was not for me anymore

Pe
Review №17

Very professional, work done on a timely manner, went above and beyond taking care of us. Followed up the next day checking to see if everything was OK! We will be back!

Da
Review №18

As usual, Godfrey, Matt and this last time, Mike as well, helped me get everything I needed done in a timely matter—working me in on my usual short notice. They saved me hundred of dollars on the high performance tires I have to get for my car. It’s nice knowing you’ve got this team of guys working to provide you the quality and professionalism they deliver on the daily—and at competitive prices you can afford. Once again—I send a great big “thank you!”

Ma
Review №19

Needed all new tires I brought it here and Godfrey took good care of me and got it done quick! Highly recommend!

Te
Review №20

This is my favorite place to have work done on my vehicles. Godfrey Higgs is the most pleasant person you could ever have working the front counter. Last but not least the restrooms are exceptionally clean. I give 5 stars to this business. Thank you

Ry
Review №21

Godfrey Higgs is your guy; friendly and very professional! He was upfront about timeline before we got started, communicated with me throughout and exceeded expectations. I’ve always done my vehicle repairs myself, afraid to take them to a service center. No longer the case thanks to these guys, will be a customer of Godfrey’s for all my future vehicle care.

Op
Review №22

It is so hard nowadays to locate a shop that will go the extra mile to ensure all potential related problems are tended to. And this location is not that one either. Their work has always been slow and pricey. The best aspect is they are willing to allow you to cut some costs by supplying your own parts to install. But expect that will be the extent of the service unless something else broke in the process and must be fixed to put it back together at your expense.

me
Review №23

Godfrey and crew take such good care of our vehicles. We’ve been going there for about two and a half years now.They have always been honest and fair. No extra work is ever done without a phone call with details and pricing.

As
Review №24

I have finally found a place I trust to take care of my vehicles. They are always friendly and honest. They are even patient when I have to bring my kids with me to wait. They are busy so I suggest calling ahead or getting there when they open. I have had my oil changed there and they have patched up a tire for me.

Ca
Review №25

Excellent service from Chandler!! Will definitely use them again.

Mi
Review №26

Godfrey was very honest & transparent about all work on my car.

Mi
Review №27

They replace 3 heater hoses on my 2008 F150. I had one blow out while on the road. After having it towed in on Memorial day 2021 I talked with Godfrey the next morning. Now this is a man that talks straight with you. He told me he was short handed right from the start. That would make it take a day or two to have my truck looked at. But that was OK with me. I know the quality of work these folks do. Yes it did take 3 days to get my truck in. But after they looked at it they complete the repair in short time. Now keep in mind that I called to check on progress a few times each day. Godfrey always was very pleasant to deal with. Always apologizing for the delay. I have used this shop before. They always get you in when they say they will. So bottom line. Take your vehicle here for repair. Ask for Godfrey. You will never go wrong.

Je
Review №28

Great service. Quality results. And, all with a smile. 😊

Sh
Review №29

Godfrey is always amazing. He knows me when I walk in. He remembers my vehicle. I know the job will be done right

Wi
Review №30

Awesome service, was traveling through town and had brake caliper lockup and not release. Every other shop said it would be two days. This shop understood my predicament and got right on it. Had me back on the road in a little more than an hour. Reasonable price. Highly recommend this shop.

Na
Review №31

They were extremely helpful. They do every service that you can think of!

Di
Review №32

I would like to start with the service I received from the front desk, Mr.Higgs who assured me that the mechanics would get to the root of my vehicles problem. I was also given a loaner car while my vehicle was kept for 3days.,that was a blessing to me because Im a Hospice caregiver.Im very pleased with the service, the time spent in reassuring me that my car would be repaired. I was shown the part that they replaced, it was explained to me w hat was going on.. Im a very happy customer.

Ja
Review №33

Godfrey squeezed me in when they were obviously extremely busy. Plus they communicated well and finished on time so I was not without a vehicle. Best service around.

ju
Review №34

I love working with ASC. Godfrey continues to go the extra mile to make sure I understand what is needed now and down the road. I will continue to use them for all of my automotive needs and recommend them to friends!

Er
Review №35

This shop is the most honest shop around. The guys here do the work they say they are doing, they either tell you you can be without a repair or it would need it, very timely matter work, what I had done would took another shop atleast a week. Had my ride back in a few days. Matt is the best management for this store.

Th
Review №36

Godfrey, was very thorough and professional about my truck.

Gi
Review №37

Godfrey and Micheal were the best. Excellent customer service and priced well. They explain all details and answered all my questions. I highly recommend them. Been using them for oil changes and they accommodate my working hours. Best automotive experience in Longview!!!!!!!!!!

Lu
Review №38

Repair work is great, however when you ask questions and want a part list so you know what your needing to replace good luck. They have basically refused to give me the information. I need quite a bit of work on my car, and the list of parts so I can see what I can afford to do at the time is pretty important.

Ke
Review №39

I highly recommend these guys. They have been great every time I need them. They work hard. And they charge fairly. I will always use these guys.

Rh
Review №40

I had an intermittent problem with my car. The check engine light wasnt coming on and the computer wasnt giving a diagnosis. Matt Berman suggested I let one of his technicians drive the car home with the computer attached so when it failed he could get a diagnosis. Bingo! The car died on him on his way home. The repair was $40. These people are super impressive!

CA
Review №41

Great costumer service, best place I’ve been! Josh Rhodes and Godfrey were amazing employees!!

Al
Review №42

Godfrey is the best! This place is awesome!

Mi
Review №43

First time at this business. The personnel we very friendly and polite. Had an inspection done. Did not have to wait long at all. I will be back if there is another service I may need in the future.

Ad
Review №44

Went in to have my inspection done on two vehicles, Godfrey was a great help and handled all our needs with not only a kind attitude but also with speed! Love this place recommend it highly!

Ji
Review №45

I’ve used Automotive Super Center on 259 several times. Great service. Never try to sell me something I don’t need. Can handle just about anything, from general maintenance to major diagnostic and repair.

La
Review №46

Customer service was great. You will not find customer service like automotive super center 259 anywhere else. Mr. Godfrey took care of everything and rates are good.

Ch
Review №47

They were extremely nice and efficient when it came to me getting a new tire. Godfrey was my technician and he was very informative and pleasant. I will be back for more services .

To
Review №48

I have used Automotive Super Center in Longview several times now - and each time I am more impressed than the last. they are courteous, explain in detail what is wrong and provide the best solution. They are quick, honest and give me the very best value for every dollar I spend with them. I cannot recommend any auto service center more highly.

Be
Review №49

Godfrey is the man. Always a pleasure.

Ch
Review №50

They we so professional and on time, they even offered to bring my car to me once it was done. They explained everything they did and was very nice. This is the only place I will bring my car to from now on, thanks guys!

Cy
Review №51

Went above and beyond to to replace the headlight when I came in with no appointment. Very knowledgeable, polite, and professional. Highly recommend!

Ki
Review №52

Super friendly and they know what they are talking about!!!! Best place to go in Longview!!

Al
Review №53

Godfrey Higgs and the folks at Automotive Super Center have taken care of my vehicle for the past 4 years. I have always been very satisfied with the quality service and prompt return of my repaired vehicle. I highly recommend them to give you great service that will keep you coming back when the need arises.Allison B.Longview, TX

BR
Review №54

Love them!! Only place I will go to. Thanks Michael and Josh for taking care of me today!

Ro
Review №55

Had to stop in for an emergency. This will now be mine and my friends place for all our automotive needs. Rare to find a place that genuinely cares about customer service.

Da
Review №56

Great. Service. They really,listen and work to meet your needs.

Du
Review №57

Had an oil leak that I was systematically trying to get rid of through process of elimination. After changing a handful of gaskets and o-rings myself, I narrowed it down to what I suspected to be a rear main/rear cover plate leak. Called in and spoke with them about repairs I had completed thusfar and discussed having them pull the transmission, confirm my diagnosis, and repair the issue.ASC confirmed the rear main seal was leaking, they also discovered that my carrier bearing was in need of attention as well. Since the driveshaft was already out of the truck, they cut me a break on the normal labor rate associated with that repair and addressed that issue as well. Now would be the time to mention that I also had them perform a pan-drop/filter/refill on my 4l80e transmission.Prior to the repair, my wife had to drop the truck off for me (as I was at work). Upon drop-off, she immediately called me and assured me that they were polite, courteous, and very professional towards her. They also gave her a ride back to our home (12 miles away) since her plans fell through with whom she had originally lined up to pick her up.Happy tove done business with them. Will absolutely continue to utilize their services for future repairs on all our vehicles.P.s.Another thing that really impressed me was that they stored my truck indoors during the poor weather conditions we were experiencing. They actually called me and made mention of how clean my truck was (it was freshly detailed and is normally garage-kept) and that they didnt want it to get all messed up sitting outside during the stormy weather. I wasnt expecting service on THAT LEVEL. But man was it nice to not have to re-detail the truck once I got it back.Id give them 10 ☆s if I could.

Ga
Review №58

Very efficient, and courteous. Worked me in as soon as I arrived. Was completely satisfied with the service. Will definitely go back again.

An
Review №59

Very Thankful for the Good Service from Mr.G. & the Whole Staff Crew for getting the job well done on My 2006 Ford GT Mustang .Thanks For it All !!!

Mo
Review №60

I dropped my ring in the car and couldnt find it anywhere. I went to Automotive Super Center and two of the men helped me look for it and after 15 - 20 minutes the man found it. I am SOO thankful for them. If I ever need anything that is where I am going, no doubt!

Ne
Review №61

Great service. Godfry very personable and genuinely interested in helping with my issues.

ja
Review №62

Thanks to Godfrey Higgs for prompt, professional service! Will use Automotive Super Center again.

Ja
Review №63

Very knowledgeable staff. Danny and Brandon took very good care of me

Vi
Review №64

I have a great experience every time. The employees are always helpful, courteous, and professional. I highly recommend Automotive Super Center for your vehicle needs!

am
Review №65

Godfrey always takes care of me and is so nice! I love this place

Do
Review №66

Excellent Service. Excellent Assistance from Godfrey. Appreciate his honesty and his integrity.

Ca
Review №67

Great customer experience every time! Shout out to Godfrey up front. He remembered me by name after a year!

ch
Review №68

First class service!! Efficient, fast, courteous and affordable! This is the best place in town! If you have automotive needs then you need to go see Godfrey. He will treat you like family. Good family! He listens and pays very close attention to what the trouble is and he does a first class job taking care of you and your vehicle. He stays in constant contact keeping you informed of the progress. I personally will never go anywhere else. On another note, I was there because I was cheated, scammed and lied to and had my vehicle messed up by a Nissan dealership service department who has now lost not only my business, but my 4 grown children’s business as well as my extended family and friends and anyone who will listen to my warning AND WARN THEM I WILL! If you are in Longview Tx I have a horror story for you!Save yourself the trouble and lots of money. Drive right down the road and get your vehicle fixed by a honest, fair and professional Automotive Supercenter. Go see Godfrey!

za
Review №69

The team is friendly, respectful, and really helpful. They make sure their customers are well taken care of and satisfied with their service.

Je
Review №70

Godfrey took the time to explain the situation with the car and was sympathetic and cared about my distraction.

Ka
Review №71

Honest, Trustworthy, Hardworking Group of IndividualsThis company location exhibited excellent work integrity and manners. You are treated with care, concern, and efficiency!Matt is a top-notch professional manager. He went out of his way to make sure my vehicle was taken care of. Thanks a bunch! I recommend sticking with Matts crew.

da
Review №72

Fast service, very professional!Clean rest room!

Ro
Review №73

Great service as usual

Ki
Review №74

They are great. Always friendly and very helpful.

Cl
Review №75

Still my go to place for great automotive work

Ro
Review №76

I live out of state when I called and spoke with Brandon he went above and beyond to get a battery replaced for my mothers car.Thanks for being a great person. Good to know service like this still exists.

Jo
Review №77

New from CA was referred by a friend.They checked a problem with our van.They were courtesy and professional.We will be back. Would recommend them also. Thank you for making our moved to Longview easy.

Br
Review №78

Great place to take your car for any problems you may have.

Da
Review №79

No nonsense, quick, and reasonably priced.

Je
Review №80

I worked at a dealership for 25 years. Never had to go anywhere else for service work. I decided to give these guys a shot, glad I did. This place is great, very professional, courteous, and the work is done right the first time in a timely manner. I will definitely be bringing all my work to these guys from now on, theyve earned my business

Sh
Review №81

We were driving from Dallas TX to Florida and got 2 hours down the road and our truck started smoking! Ford service was closed on Saturday so we found automotive supercenter and praise god we did! They helped us immediately and fixed the truck right up! They were VERY knowledgeable and polite! Cant say enough good things about them!!

se
Review №82

Awesome. Matt is professional he worked with me on everything. Recommend 100%

Ma
Review №83

I highly recommend the Automotive Supercenter in Longview! I was traveling through the state when I was alerted that I needed an oil change. Normally I only trust my car with the manufacturer dealership, but based on the reviews I decided to give them a try and I don’t regret my decision one bit! I was in and out in a timely manner, the staff was very professional, kind, and informative, and I felt like they actually ran a thorough diagnostic exam on the car. I was extremely happy with my decision to use their services. I would honestly move to Longview to get the service they provided! Excellent place! I promise you won’t regret it!

Mo
Review №84

We pulled up to get a tire and explained to them it felt like the tire was about to come off. And the guy came out and checked it out and stated he couldnt let us leave for safety reasons. So we left our car went to eat and they called with a deal that nobody has to offer and we are very pleased with the service that they have shown us.

Al
Review №85

These Guys will shoot you straight. They are reasonable on their pricing..Call Danny.

Br
Review №86

They are always friendly & Godfrey is very helpful!

Ti
Review №87

Godfrey is awesome to work with.

Ka
Review №88

Mike was great to deal with and got my vehicle out faster than he quoted.

Na
Review №89

Always a great place to go for any vehicle needs.

Je
Review №90

Great service & pricing. Always very helpful! Matt and the staff go over and beyond!!

Li
Review №91

I needed brakes for my Jeep. My time is limited due to at the time I was working out of my truck. The staff allowed me to use my computer and work in their lobby while they put new brakes on my truck. I was in and out in an hour! They were very accommodating and offered me snacks while I was “working”. My Father also uses Automotive Super Center for his and Mom’s vehicles! Guess you can say “it’s a family” business!

Ca
Review №92

These people were wonderful ! My car wouldnt start and they came within 15 minutes of my call to help me out. They treated me with courtesy and professionalism at a time when I was clearly distraught over being by myself in a parking lot and not in my hometown. I cant recommend them highly enough.

ch
Review №93

I was traveling in the hot Texas heat with 2 dogs and my engine malfunctioned. After trying several places I found Matt at the Automotive Super center on hwy 259. He understood that I was from out of town and in a jam. He went out of his way to diagnose the problem and get me in to be fixed. I cannot praise Matt and the mechanics enough.

Ma
Review №94

I highly recommend these guys! They got my car in and out in no time! Best customer service in the area by far and a very special thank you to Mr. Godfrey Higgs who accommodated me tremendously and made sure all my repair needs were met.

Ha
Review №95

This is the only shop in town I’ll take my cars to.

De
Review №96

Quick and reliable people there. Would go back

ch
Review №97

The guys there were extremely help. Thank you

Ge
Review №98

Matt and Godfrey have always taken care of me anytime I’ve been in for any of my needs

La
Review №99

This place is great. The only place I will drop my car off and go do other things instead of wait. Very trustworthy staff with a high level of integrity.

El
Review №100

I was on a camping trip and had a tire go bad on the truck, walked in at 3:30 and RJ took care on me, got me right in changed all 6 tires was done by 5:30. Clayton and Jacob looked like a NASA pit crew. job well done.

Information
22 Photos
100 Comments
4.9 Rating
  • Address:3531 US-259, Longview, TX 75605, United States
  • Site:http://automotivesupercenter.com/
  • Phone:+1 903-230-2663
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations