In Dec. 2015, All Seasons installed our new windows and front door. We were very pleased with the windows and the professionalism of their installers. After 5 and a half years, I needed to touch up the front door in a few places and Stephanie was wonderful to help me track down the paint color. She went over and above to find the color and where it came from. Thank you for your sleuthing efforts and for taking the time to find the information I needed.
I ordered my windows in March, paid my deposit and when it came time for the install to be happening (in June), I had to call the company to check on the install. They informed me they didnt have the material yet to make my windows, it would be about 3-4 more weeks. 3-4 more weeks go by and no call, no email, nothing about my windows. Called again to check on status and they claim they still dont have the material to make my windows, it is now going to be August before they get the material. Called again (because NOBODY will call me about my order) and they said they would have material the next week and will call to set up install. Called again and they say they still dont have the material and dont know when they will get it. Has my salesperson, Amber, called me yet? NO! I paid half down 5 MONTHS ago and still no answer and no manager to call me to let me know when, IF EVER, Im going to get my windows. UPDATE: The sales manager called and talked to me about the delay from the vendor on receiving product and promised to call me and let me know an update.
After building our home in 2009, and using this company for all our windows, we had a very large 6x6 window to become unsealed. Now, its covered in little white specks between the two layers of glass. When I tried to get the company to replace the window, under warranty, they conveniently didnt make the same color of glass. I was told Id have to use a green tint while all the windows next to it, and throughout our house, are a bronze tint. So, nothing was done. We recently decided to enclose a screen porch, which would most likely need about 8 windows. I decided to go back to ASWD to look at window designs. The sales lady made me feel like I was a bother to her, so I got some information and left. She just really didnt act like she cared to help me. But.... I decided to overlook it and keep my project moving forward. The next day, I called to ask the sales lady a question. I was told she had a customer and that she would call me back. I left my number. That was two weeks ago. So, evidently, I read her right. She really didnt care to help me or work with me. I guess 8 windows wasnt a big enough order for the company. Today, I went to Shreveport thinking I would go to the ASWD store over there. Maybe, a sales person would be more interested. Drove the 40 miles only to find the store had been closed. The building was empty. Now, I was really frustrated. I decided to bite the bullet and call the Longview store, thinking I could ask for a different sales person. I did explain that I didnt want the same lady because of what I wrote above. So a man came onto the phone, and just like the lady, he really didnt act eager to help. He wanted me to just tell them the sizes and how many - when what I really wanted was help deciding on a style of window that would be best suited for the room. Theyre supposed to be the experts, right? He didnt offer to help me in any way except for me just to tell him what I wanted. Im done with them. I told him Id drive to frickin Dallas before I choose to work with them. Zero stars. And my large window looks awful. They advised me to call a glass company. Horrible service.
We had a great experience from the entire team at All Seasons for our whole house installation. As the salesperson, Amber was punctual for her appointment at our house, and she was knowledgeable of the product and never pushy with her approach. The installation team of Jose and Marcus was absolutely perfect. Their care and precision of the installation was excellent! We are highly pleased!
Windows made exactly to order. Perfect fit. Well styled to my request. Sales professional Amber is great.
Or two burritos had to wait nearly 10 minutes to get them the female manager and a female cook had a little set-to about what the cook was going to give to the manager and when she was going to give it to her. I thought I was going to get to see a cat fight and people were not getting there orders very fast.normally this McDonalds is pretty good but this time it was lacking.
Purchased several aluminum windows for storage shed 7 years ago. Never had a problem with them yet. Excellent quality windows.
I was in search of a standard-sized metal door insert. Stephaine, the inside sales rep, quoted me $450/ insert. I found the exact same insert online for $99. You would think buying direct from the manufacturer would be the least expensive route. Obviously not.
Fantastic customer service, smooth and easy installation process, and the finished product looks awesome!
All Seasons took care of my family and I. We had some issues with our windows. The owner came out himself looked it over and without and without any fuss took care of the issues for free. Bill and Dovena Akins and all the Staff I dealt with at All Seasons Windows and Doors with this issue were great. This is what you would expect from a locally owned business. You can not go wrong buying from them You will not get the same service from a big box store like Lowes or Home Depot or any other window and door person for that matter. Thanks again to everyone at All Seasons Windows and Doors. God Bless
Great products and people
They never called me back
Will only replace screens if its for one of their windows.
Love them
Great service
Very good place