I highly recommend this place to everyone! Shannon, Denzel and the rest of the staff are so very helpful. They go above and beyond and truly care about their customers. Also a very nice, clean environment.
Ive been driving around for roughly 2 hours and visited about 10 shops looking for somewhere to align my car but was turned away and refused help meat every shop until Inlign. I called up Denzel and without hesitation told me to come by, got my car in literally minutes after arriving with no appointment at all. They went above and beyond getting me in with no wait. Amazing customer service, tech did a great job with the alignment and the couldnt be happier. They earned a life time customer today and I will never forget this.
Took great care of my car! Definitely will be back!
My son tried to get in this place 2 times and was sent way... 3rd time we dropped the car off in the morning at 8am... He wanted a alignment and 4 wheel balance... we picked the car up and the alignment was perfect... but the car shook so bad at 60 mph it felt like you were gonna chip a tooth... called and let them know we live 45 minutes away and the only time we could come back was on Saturday... my son arrived at 8:20 am... they told him he had to wait ...there were cars ahead of him.... wait what?.. a customer who has already paid for a service that wasnt done correctly... now has to wait to have it fixed... absolutely ridiculous... he had to wait 1 hour and 45 minutes to have them rebalance his tires... that is very poor customer service... the day we dropped his car off.. I asked about a alignment on my suv... they told me it falls under a specialty alignment at $129... I asked if you guys do 2 wheel alignments.... and is your specialty alignment considered a 4 wheel alignment since a 4 wheel alignment isnt listed... I was trying to figure out why a suv 2 wheel alignment was gonna cost me $129 bucks.... the gentleman tried to tell me that my rear has no adjustment ( which I already knew).. but they still put plates on the rear... so its still considered a 4 wheel alignment... what..?? Are you serious... 25 years working in the automotive industry I have never heard anyone consider a 2 wheel alignment...to be a 4 wheel alignment... needless to say I wl not be going there for any future needs... poor customer service... and and staff doest seem to have any knowledge of services provided.....
This shop is awesome has the best staff ever took my car in for a alignment they knocked it out quick was spot on i highly recommend this shop i drove an hour here and it was well worth it
This place is the worst for balancing tires, and you wait and wait and wait. Then when they send you on your way because they say theyre done, you got to come back because they did it wrong.. And guess what! You have to wait and wait again, even though its their fault.
Always great service. And price
I entrust this shop, and this shop only with my vehicles. You are treated like family and they always make sure that your satisfied with your service. Highly recommend!!!!!
This is a very good, reliable, and reasonable auto mechanical workshop to take your car to for maintenance and repairs. Very happy with the quality of their work.
This company tends to be reliable and fair. This last visit was a hiccup with a delay in the service time. I still recommend them
Been going here for YEARS. We trust them with all our cars. From 60s-70s Muscle Cars / Restored Europeans cars to Modern Exotics, AMGs, BMW M cars, lifted and lowered trucks.Low car alignments! Tires! Best in town! Great staff! Great techs!Dont hesitate to come here!Shouldve wrote this sooner. But I appreciate you guys as always.Thanks,Mike at Double Down Garage
Very good customer service & nice people but the prices are extremely expensive. For regular parts that you could get at any auto place they charge here at 3x the rate.
Very professional.Answered the simplest questions thoroughly.Gave insight into previous bad advise for repair recommendations.
So this review has been in the making for about a decade or so. I always say Im going to write a review and life gets in the way. And sadly, we (humans) are always quick to complain when something goes wrong, but are delayed to praise a job well done.Ive been a client of Inlign for a little over a decade. If I were to describe the Inlign family, I would use the following words: Honest, Reliable, Trustworthy,In summarizing my experiance with Inlign over the past decade, i would say that they have helped me with about a half dozen cars in my hooptie fleet. These range from Dodge, Acura, Hondas (multiple) and the occasional older Benz.They are priced fairly in my opinion (not the lowest in the market), but they do great work, stand by their commitment to you as a client and will look out for you.Just to give you a few examples, like the time I:1) Went in for an oil change on a Honda Odyssey and Tim noticed that the wear on my Michelins was really low thru no fault of my own. (Religious about rotating and balancíng) Tim reached out to Michelin and was able to get me a new set at a very reasonable discount.2) Went in for a tire rotation and balance/ oil change on my Acura TL and Ralph noticed that my radiator had a slight leak. Turns out there was a very small crack. When I came back to pick up my car his words were, We also found a small crack in the radiator, so we replaced it under warranty for you..... (I had purchased the radiator from them some time prior to this visit). They proactively corrected something before I noticed it, WOW! (Does not happen in this day and age)I will also say that if ever I had a complaint of any kind in this past decaded, they have heard me out, addressed it and made it right.In conclusion, I will say that I am just a client and have no business affliations with Inlign Automotive, nor was I paid for this review. I am just another satisfied client. (there are lots of us) My only complaint for Tim, Ralph and the team is that they do not have a location closer to Lake Mary..... Other than that, Ive been very satisfied with their services.
First time at this location and had my brakes inspected. Fully expected them to tell me I needed new brakes due to a sound I have been having - but nope they were honest and told me I didnt need them yet. Good first impression!
Awesome place,very friendly staff,clean shop and lobby.honest,I highly recommend.
Got me in ! fixed my tire under their tire roadside policy ! Great group of staff that is helpful and friendly! Wish they go back to setting appointments to service your vehicle
First things first, I do my research and read reviews before I take my car anywhere. Brought my car to Inlign today to have some wheels mounted. After forum research I thought that they would fit perfect but the poke was a little too much for my liking and I did not want to continue on that route. Instead of just balancing and mounting my wheels and tires they brought up the fitment before the Tpms were switched and before the wheels were balanced. They actually care about the work that is being done/customer opinion and not just about collecting $$$ from a customer. Spoke with Ralph who was extremely knowledgeable about my situation and advised me of some other options which made me feel a lot better about the situation. Thank you Ralph! All staff was very professional and courteous. Definitely will be using their shop for any services I will need in the future. I appreciate everything!
I have been taking my two vehicles to them for years. They are kind, caring and extremely fair on all their services. I wouldn’t go anywhere else. Thanks for keeping me and my daughter safe! Ralph is the kindest man with honor and integrity!
Huge fan of this place! Years ago it was recommended to me for an alignment. Well they did what they had to do and it turned out I didn’t need the alignment and they didn’t charge me for it. HONEST PEOPLE!! My hubby and I take our vehicles there whenever we need something. We don’t worry that we will be charged too much or worry that they will say we need something that we really don’t. HIGHLY RECOMMEND! GREAT PEOPLE! GREAT PLACE!
Inlign was able to get me in for a tire rotation without an appointment yesterday afternoon. Tim, Kim, Denzel and Ralph and the entire crew are awesome. We have been coming here for years and will continue to do so and recommend them to everyone we know for car maintenance needs.
I received recommendations to visit this shop and I am glad I asked and listened.. Very honest, and reasonable prices. Thank you guys.
This place is awesome and highly recommend them!! The gentleman in the front office (Denzel) is great help and customer service! Every time I bring my Tacoma there they are always spot on with the work and alignments! 5 out of 5 stars to bring your vehicle to them.
Friendly, Fast and fairly priced. Ralph, Shannon and Denzel are awesome, and all the technicians are the best!
Just a bunch of nice guys and treat you like family
InLign Automotive is the most honest, automotive place where they work with integrity and care about their customers. They dont try to sell you unnecessary services like some places that might seem cheaper but pressure upsell. Instead, they give an honest assessment. We have been taking our vehicles to InLign Automotive for years and have regretted any time we went elsewhere. I wish we could give them 10 stars.
Very professional and honest. My daughters 2003 PT Cruiser had multiple issues. The recommended not putting the money into it as the needed repairs were beyond the value of the car. They could have soaked us for a large repair bill but chose honesty and integrity over profits.
Had 4 new tires and an oil change done it took just about an hour awesome job been there twice and Ill go back again great people and honest Ill put my car on the line for there trust
Would be a perfect review other than the fact that my tires were not properly inflated or the sensors were not set to proper position... fronts read FR 64psi FR 78psi and rears RR 78psi and RL 64psi... and not valve stem caps upon pick up of my vehicle until Denzel was made aware and put them on before I left. Other than that these guys are great, truck drives straight and tires are balance.
Great customer service and actual service provided by the mechanic(s). Been using them for years on both our vehicles.
AAA had me towed to Inlign as my car had a heater hose replaced, thermostat etc. I dont live in the area and not mechanical but after talking with some of staff I believe this was honest choice. The work was done as soon as possible and I was on my way. I will be going back,means I will pass a couple hundred other garages,thats trust. Ill be let you know.
Always good service
Quick service, my first time there. Recommended by my mechanic (David Miller).
Excellent customer service!!
Iv been going to this place for years now. I love it here. They always take care of me. Im a single mom that does it all alone and they never made me feel intimidated in there. I appreciate them very much.
Between the first call, dropping my car off, and picking it up, I talked to 3 people - and each one of them was excellent! Super fair pricing; I had a problem that involved dismantling the drivers side door(for which Ive been horribly burnt at other places over the labor $$$), and the number I heard over the phone was *well* less than what I was expecting.Tim and Ralph are knowledgeable, respectful, and just easy to talk to. Easily the most comfortable Ive felt in an auto shop lobby. Check these guys out if youre browsing 17-92 shops.
This is the only shop in Florida I go to for performance wheel alignments. Kyle is an awesome technician and the only person I will let work on my c6 corvette alignment. He’s so precise I travel from Tallahassee for him to work on it. And by the way, if there is a scheduling faux pas, see Ralph, he’ll take care of that! These guys are phenomenal!
Inlign Automotive is simply the best! Fair prices, GREAT customer service and attention to detail. Not only do they service my personal vehicle but my fleet vehicle as well as my sons vehicle. I HIGHLY recommend them- I had a great chat with the owner of Inlign and his dedication and honesty to his customers is paramount to him. This is not typically found in his type of business. Kudos to Inlign!
Been going to them for years. Great!!!
I have taken my car to many shops before and always have issues with the car after, but not at this shop. The staff is great and friendly and they helped get the car right when other shops couldn’t. Everything about this place is 10/10. I will definitely be coming back to this shop again!
Great and honest service. Needed a tire repair. Ralph and team went above and beyond to do the paperwork for warranty replacement.
UPDATED BELOW: Got several recommendations from friends and other shops, that this is the place to go to get a thorough alignment for my track car. They started an hour after my scheduled appointment but the waiting area helped pass the time. Great service from Johnathan in the office, with Kyle and Carlos handling the alignment. (Very detailed techs!) Overall they get a 5 star from top to bottom. Plan to bring them additional projects very soon. Thanks gentleman.UPDATE 6-9-19:Brought my track car back for some additional work. I installed some adjustable suspension parts that would need a detailed alignment again. Upon arriving I met Ralph (Manager) who is not just knowledgeable of alignments but a true expert in performance track cars and tires. While his lead tech Kyle worked on my car, Ralph sold me on the exact tires I was already interested in. Totally a 180 experience to go to a shop that actually has VERY knowledgeable staff. KEEP UP THE GREAT WORK GENTLEMEN!!! And keep them straight and fast!
They are always extremely nice. They want to help instead of rob my pockets for every dime possible. Only had good experiences with them. Thanks guys!!!
These guys KNOW their stuff! Finally, a shop where EVERYONE knows what to do (with lowered cars) and knows how to help you with any mechanical issue. You want it done right??? Take it to Inlign!!! I tried 3 other (well known) tire shops and they all told me you need a special part Total BS! Took it to Inlign, and they got me back to my original specs....without buying extra BS! They took the time and got all four tires in the GREEN!
Great job. Great price. Great shop! And just who was that young man with red hair who was so helpful and knowledgeable? Give him a raise!! J w
I want to share my experience being a first/last time customer to use their service, tech at this place was very professional, with kind welcome i left my car for force balance, i was guaranteed that the issue i have with the vibration will go away, the confidence they showed. I left my car with recently powder coated rims. After few hrs i got a call, got the car and test drove but no change to the car, the vibration was still there. Spoke to them and was told to take the car meanwhile inspecting the wheels i found one of the newly powder-coated rims damaged and that the paint is flaking off. I reached out to the manager they re-did the road force balance but nothing changed except this time they left me with an expense to get the wheel redone. I reached out to them hoping they will work with me maybe issue refund or help with the cost of painting the wheel but they chose not to respond after an email exchange.I dont know how or what happened instead of them offering to fix something that happened at there side they started asking me if it paint was under warranty. I was like really!!
Great start! I just bought an older Expedition a couple months ago and found Inlign while shopping for struts on-line. I called them because they had a lot of good reviews. This is one more good review.The store manager, Ralph was excellent to deal with. I had all 4 struts replaced and feel like the price was very fair considering some other estimates I had acquired. I also feel like they provided sound advice for my future maintenance planning and they did not try to up-sell any nonsense to me.I will take my vehicle back to Inlign when I am due for service. Their waiting area is also comfortable (for a short stay) with a wide variety of coffee options.Thank you Inlign team for a job well done!Sincerely, Dave B
Brought in another dirty land yacht diesel truck like I have been doing for years. Needed some brake work done. As usual, good service, good communication, and attention to detail. Thanks again, guys.
I was having issues with my car brake lights and with ease the they diagnosed my car issues and were able to fix it the same day, I am thankful for this place being so close to my job in case anything happens.
I had the best experience here! We found Inlign on the internet close to our house and they got great reviews. Well the reviews did not lie. Everyone there was so nice and helpful. They did not talk down to us like most tire/repair shops do to women. They sold us great tires at a very reasonable price. I would not only recommend them, but I have some other repairs I fully intend to have them take care of. I have made them my new tire and repair shop!
Inlign Automotive has been our “go to” auto care service center since relocating here from South Florida! The entire experience at Inlign is professional, knowledgeable, AND timely while providing the highest quality care!! I highly recommend their services!!!!!!
The took care of my car servicing well.
This place has been the best Ive found ever since moving to Orlando a few years ago, they managed to get custom staggered rims and tires onto my charger which barely fit but they got it done nevertheless, and recently corrected my alignment after I had gotten it aligned elsewhere, only to still be having problems, but after getting it done right at Inlign my ride is finally driving straight again!
Great garage - professional, honest and reliable.
Great service. Very Fast and reliable. Love this place. Best shop on 17 92
Needed one tire due to my fault, wanted to match the other 3 exactly. Called and spoke to Tim at 4:30, he didnt have it in stock, but said he felt he could get it the next morning, i went in at 9 he had the tire, got it mounted, balanced and i was out in 40 minutes. Great personal service and knowing that Tim, the owner is there to assure customer satisfaction. Will buy my other 3 in the next month.
You guys rock fast efficient and reasonable
Good place for see only that
I like their service and have used them before. This time 2 things were a touch off. 1 center wheel cap about to fall off (they have to be removed when balancing) and tire pressure at 40psi. Sticker says 35.Will use again. Thank you.
Been along time since Ive been to a shop with such integrity. The guys are always kind and helpful and very fair priced. I recomend them highly ❤
Great staff, great service, handled with expertise
Dropped my car off due to drop offs only for alignment took them 5 1/2 hours to even touch my car. I get a call saying my car can’t fit on the lift, followed by another call 10 minutes later saying they are closing and I should get it ASAP. I told them they gave me very short notice and that I would have to Uber. He said he will leave the keys in my car, so I told him to put it under the mat. My car was left unlocked with the key just thrown on the floor, Meanwhile I had to pay and wait for an Uber to get my car that wasn’t even worked on or looked at until last minute. Do not go here, waste of time and money. Oh and an alignment is $130 ridiculous pricing
Great and honest folks here. Had my Mazda Protege towed here after it broke down on the side of the road. They were able to get my car running again and Ralph helped me out a bit with some extra testing on the car free of charge because of my situation. Saved me from spending any more money as he told the car wouldnt be worth the additional work and labor costs, instead of taking me to the cleaners. Honesty and great customer service is what youll find. Will definitely be back, they have customer for life.
Great team and fast service.
Always honest, friendly, and prompt with their service. Have maintained multiple personal vehicles at Inlign and also convinced my company to service their fleet vehicles here as well. Will not be disappointed.New rewards program is great as well
Very professional clean to care my vehicle very thorough would recommend it to anybody.
Oh, wow. These guys were so nice! I got a funny sound in my car while decelerating and braking and wanted to check it out. Ralph told me to come on in on a Saturday, and an hour later he had driven my car, checked it thoroughly, and determined it was nothing more than a noise! They quickly made sure I was safe, and didnt charge me any bogus fees for that. Definitely coming back when I do need to spend money. Fantastic service.
Moved due to the military and needed an emergency alignment the day before moving and they were able to squeeze me in even though they didnt have any slots til the week after and even stayed late to help me out. Perfect for lowered cars with aftermarket suspension too. Great guys, did awesome work
This is the place to go! Professional and trustworthy. You won’t regret it, give them a try for all your automotive needs.
Quick, easy, and very friendly. I popped in to get an oil change and an alignment, my car feels fantastic!
Always have a great experience here. Glad I discovered them a few years ago. They are knowledgeable and honest. Easy to communicate with. Listening to them talking with other customers, they are very compassionate and helpful. They are open at 7am, even on Saturday. Why go anywhere else?
To come from St. Cloud to this shop. Itsbecause is a Excellent communication with me, with people that coming to the shop and the excellent services with all my toys cars. Stay like this please and dont change.👍🏻👍🏻
Never fixed any of my car problems, only ever found new ones that never got fixed themselves. They would also make decisions w/o consultation. Even when they make small mistakes (ie, using the wrong oil for changes, oil that they themselves suggested for the vehicle), they refused to own up to them. Would recommend if you enjoy wasting your time, money, and patience.
Once again the guys at Inlign Automotive made me a happy camper. They are always friendly, upfront and honest about what needs to be done to my Annabelle. (I name my cars.) They have seen Trixie, Martha and now my Annabelle and always treat me and my car like queens!!! I will forever go to them. Thank you guys so much for all that you do. See you soon for my oil change!!!
I brought my car to the dealership for a pull and shake in my front wheels (I had 2 recalls, otherwise I wouldnt have). The dealership gave me an alignment, but the problem persisted. I brought it to Inlign and they diagnosed the actual problem quickly and fixed it with little wait time!Trustworthy, kind staff that dont try to sell you things that you dont need. A bonus: the waiting room is so clean and cozy! The people who work at Inlign provide great service and are friendly, too! Just bring your car here - youll save time, frustration, headache, and money!
On behalf of McDowells Pool Service company Vehicles and my own personal vehicle as well.. They are always super professional, kind and honest! They dont waste your time and its one less thing you have to think about!! Great place!
Recommended by a close friend of mine I decided to get my bearing replaced here. The staff was very polite when dropping my vehicle off, giving me advice and ensuring my vehicle will be done in no time. About an hour and a half later I receive a phone call that I need a new axle, the threads were stripped. After telling me they couldn’t find an axle I found one the first place I tried. I take the part to them. Roughly an hour later I get another phone call that the part won’t work. So from 8am to 12pm they only managed to get a wheel off and diagnose my axle being bad. The axle was apparently too long bulky half an inch, but they had never taken the axle out to measure the two. Someone just didn’t want to work. When I asked about a part number or measurement I was told to look it up myself and bring the part in when I found it.
SUPER nice people and very helpful! We highly recommend their service. They work with AAA, too.
I recommend Inlign Automotive theyre very reliable and honest people. I get all my car needs done there. I have had nothing but good service there. The staff is friendly and eager to help.
Very friendly and efficient. My car was towed in around noon and I was able to pick it up before 5pm on a Saturday! For a whole new radiator job- also, their price includes parts and labor was half the cost of Pepboys! Amazing! We will definitely return for any mechanical car needs, as we are new to the area and are thankful to find find an honest and reasonable mechanic!
I made an appointment for 10am and arrived on time. I then waited in the waiting room thinking they were doing the alignment on my car but in reality they had not started it until 1045 when they took it back off the lift and told me they could not do because of issues with the car. (Thats on me not them) What got me was when the tech came into the waiting room to tell me the issues he told me next time I come to make an appointment and I wouldnt have to wait so long. So something they could have told me in 5 minutes I sat around waiting for an hour to leave again because apparantly I didnt have an appointment. Giving 2 stars instead of just 1 because at least the first person to help me when I arrived was helpful and polite.
Very kind, professional, and inexpensive. Highly recommend.
I absolutely love this place! Granted, car repairs are no ones favorite, but I can always count on these guys to offer me great service at reasonable prices! Everyone is so nice and treats you like family. Very nice place 💙
Have been bringing all my sports sedans (M3’s and now a ATS-V) that are all lowered for track use and they always make it ride perfect! Highly recommend them and their prices are wayyy lower than the dealership and they do a better job so you can’t go wrong.
Friendly, prompt service. Best pricing on tires, package installation and alignment. will return with my other vehicles
Very friendly and helpful staff. Answered all my questions and even sketched a picture to explain something to me. Will definitely be going back.
Pros: They drive your car in for you. They are generally polite. They do good work (from what I can tell). They have an air-conditioned waiting room. Cons: They almost always end up charging you more than they quote you on the phone. They always underestimate how long it takes them to do anything. Ex: Something they said would take 30 minutes, took 1hr 15 (thats with an appointment). Even when you ask them how much longer, they always take longer than they say. So in short, depending on whats important to you they are a good place to go or not. I, personally, will probably not be going back. Ive been multiple times and always seem to have the problems aforementioned in the cons section.
Unbelievable service. Denzel always goes out by f his way to help. Wish I could go be more stars.
I use to love this place. Now they have slacked off. Customer service is not the same. Shabby workmanship. WAY OVER PRICED ON EVERYTHING! Constantly busy with no cars in the shop. Will no longer recommend this place to anyone.
Arrived for alignment appointment and was greeted promptly. Work was performed to my specs with variances clearly explained. Ill be back!
The attention to customer is top of the line! VERY polite and excellent service. Keep up the AWESOME costumer service
These guys never let me down.As a busy DIYer, sometimes I dont have the time to perform personal vehicle maintenance in a timely manner due to projects or weather. Inlign has become a trusted backup. Multiple times, Inlign has blown my expectations clean out of the water. This is a great crew of thinkers and doers. I have complete confidence in their ability to solve any problem I bring them as well.
Great crew that works at Inlign!! Honest and more of a personable experience when you go there. Always well maintained and clean shop.
Bought tires here awhile back and they do free rotations so I get my vehicle serviced and tires rotated at the same time. Service is always good, if I can not leave the car I will call ahead to see if there are any openings. They are good about telling me if there will be a wait or not. And have never taken longer to finish than stated. I hate waiting. My car is always returned to me clean and the safety check is thourough, they check the air filter and look at the wipers. Overall quality service and no hard selling tell me what it needs and explain why then its up to me.
Ive been coming here for 5 years now and every time I go Im impressed with the quality of service! I really recommend this place! Amazing
Went in because I noticed a small oil leak. They are honest mechanics who told me that they couldnt duplicate the leak or find anything wrong. Gave honest assessment of brakes and tires. Could have gone home with an all good now but thought I would replace tires before became an emergency situation. No fear factors. No high pressure. Great place to go!
TRUSTWORTHY and KNOWLEDGEABLE ! Unlike many, they do not over prescribe solutions to build ticket. Just put in gas, let Inlign do the rest!