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Family Auto Brokers Inc
611 E State Rd 434, Longwood, FL 32750, United States
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Family Auto Brokers Inc
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Je
Review №1

Very pleasant experience with Florida Auto Brokers.Everyone was low keyed and very respectful. I am very happy with my Ford Explorer Sport Trac. I have dreamed about getting one of these trucks for over a year. Finally found one I liked. I highly recommend Skip and his crew, if you are in the market for a used vehicle.

M
Review №2

The gentleman that sold me my Honda Accord was very knowledgeable and very helpful. WILL definitely recommend anyone!

Me
Review №3

Great guy to deal with when purchasing a vehicle. The car is great, he is very friendly. He has wonderful options in different vehicles. Reasonably priced.

Da
Review №4

They lack a conscience. And they are very good at pretending to be very nice and friendly when in reality all they really care about is the money theyll make from you.

La
Review №5

Bought a truck. No issues with paperwork or the vehicle. People were nice and straight to the point, no run around or fast talk. Small lot with select vehicles. Didnt seem to be hoarding a bunch of junk cars/dirt cheap, which is a red flag for me. I recommend checking out their selection.

Di
Review №6

Very professional honest quick response with financial. Works with u as much as possible. Would definitely buy again from him .

EN
Review №7

Friendly, no hassle, easy purchase with no BS.Decent inventory, fair prices.Check em out, tell them the Rev sent you!

To
Review №8

Had a very good experience with Family Auto Brokers. Skip is friendly and down to Earth. Would buy from again and will recommend to others.

Ma
Review №9

Skip is very friendly, honest, and efficient. He worked with me to find a great car for me and my family and took care of the paperwork quickly and was clear and detailed throughout the process.

Ra
Review №10

Best family owned car lot I have ever been too! This is the 3rd car I have purchased and ofcourse we love it!!! See ya in 2 years!! lol

To
Review №11

The owners were very nice and attentive. They took care of all of my concerns with the vehicle and fixed whatever problem that I had concern about. I recommend this dealership to anyone. This is my second vehicle that I have purchased from them within 2 years. The cars run good and I only had to do regular maintenance to the vehicle which is an oil change. The owner is dependable and so are his vehicles

Wa
Review №12

I Bought a truck from Family Auto Brokers a couple of weeks ago and I couldnt be happier with my purchase. The husband and wife team that run this place are awesome. They are so down to earth and made me feel like family, it made the buying process super simple. If your in the market for a used vehicle I highly recommend you make this your first stop.

Da
Review №13

I need a car that day and drove off the car lot the same day with a new car. Process was super easy and the owner Skip is the most professional HONEST car salesman I have ever met and that saying a lot especially when it comes to car salesman. If you ever need a car I highly recommend going to Family Auto Brokers.

ni
Review №14

Had a great experience at Family Auto..Skip was very easy to work with..we found a vehicle we liked, price was good and there was no haggling or wasting of our time. We had an issue, that Skip took care of right away and we are happy with the vehicle we purchased..def recommend!!

Da
Review №15

Skip makes you feel as if youve known him forever very friendly got me hooked up with the vehicle i ve always wanted and really expedited the process to get me in it

De
Review №16

Love the experience from the beginning to the end :)Will buy again and Ill definitely recommend Family Auto Brokers for the purchase of your next vehicle :D

Ch
Review №17

Pretty good car dealer ship friendly and kind. Had the car for 3 months. No issues runs great looking to buy again.

Fr
Review №18

I want to share with everyone the wonderful experience I had dealing with Skip at Family Auto Brokers. The service was courteous well informed and personalized. Skip went over all the details involved to make my experience buying my new automobile a pleasure. I was very satisfied with their service and product. I highly recommend checking out Family Auto Brokers for your next purchase. Another happy customer, Frank

Na
Review №19

I recently brought a midsize truck from Family Auto Brokers inc and I was very satisfied with experience there. Mr. Skip is a one of a kind individual and he will take very good care of you.

XB
Review №20

They sell cars with bad transmissions. Your transmission will most likely give up on you shortly after you buy from this trashy car dealership. I bought a car from this dealership a few months ago and now dealing with the transmission slipping. I believe they rate themselves and have their own family, friends and employees rate them in other to look good and attract customers. Dont trust them.

Ka
Review №21

Amazing customer service, and great cars

Vi
Review №22

Went to this lot with my husband and left with a really nice car. He drove this car for three years and we finally sold it . Went back to the lot and bought a truck and we are driving this now ! Excellent customer service.!

Na
Review №23

Great experience overall, Skip very reasonable and understanding. His wife is a doll and they try there hardest to accommodate your needs as far as financing goes. Prices are fair, cars are in good shape, any problems or concerns Skip makes it his best interest to figure it OUT! Love these people!!

Ta
Review №24

I would recommend anyone here! I walked in completely stressed and beaten up from huge dealerships to find a real second chance at getting into a great car! The service was great but the company and conversation was even better! Thank you for treating me so well! Ill be back when I help my son buy his car and I have already referred my friend who will be coming to see you really soon! This husband and wife duo are stellar business owners! Great job guys! Keep it up!

Th
Review №25

Great place to buy a car. Skip was very professional and the entire transactions was seamless. I would highly recommend.

Da
Review №26

Excellent customer service! Got my vehicle repaired and fluids changed here a few times and they did a great job for a great price! Highly recommend!

dj
Review №27

Great dealership! friendly owner and staff. He helped me get the car i wanted and got me into quick. If your looking for new used car this is the place to check out.

gr
Review №28

Bought my first car from family auto brokers ... best experience I’ve had as a first time car buyer . I recommend if you’re a first time car buyer or buying a car for your kid to please visit them first. Drove the car back to NYC no problems . They helped with registration... plates the whole works . YOU NEVER FORGER YOUR FIRST. And I never will Thanks Family Auto ..

Sc
Review №29

Skip was very nice and car all were well kept chose the cosigner route and save a lot of money payment thank you skip for advising me to save the money we love or car and thanks for helping my family

sh
Review №30

Skip and his wife were awesome. They helped me and my daughter find the perfect vehicle and we love it. His choice!!!!! The whole process was smooth and we were able to quickly get approved and on our way. Thanks so much from all of us. Will definetely recommend them to anyone looking for a great reliable vehicle.

Dr
Review №31

Great honest people. Awesome service. Commitment to offer the best quality merchant possible.

Sh
Review №32

This was the easiest and smoothest car buying experience I have ever had. Skip (the owner) was very fair as to pricing. My credit isnt the best but he was decent in regards to financing. I purchased a 2008 GMC Envoy last August and have yet to have any issues. Within 1 week of purchase he did additional inspection of vehicle and replaced brakes and rotors BRAND NEW!!! At no cost to me. He understood I am a single parent and wanted to make sure vehicle was above board! I had no idea any issue! Dont believe what you read. Go down and experience for yourself! I will recommend to anyone!!! Great cars, decent prices, fair financing!!!

Sa
Review №33

VERY PROFESSIONAL, PEOPLE FRIENDLY . they worked with me and made sure i was satisfied before leaving the lot when the time comes again i will make sure that i return to them .

Ra
Review №34

Was looking for a comfortable and reliable vehicle and happen to come across this place. Test drove the car and everything checked out good. Skip was very helpful in getting me the car I wanted and I left satisfied!!! 💯%

be
Review №35

Customer Service is outstanding not to mention they know what theyre talking about and wont steer you wrong!!I think its hard to buy a car but Family Auto Brokers made it easy!They are and will always be my first choice to buy my next car.Try them, youll LOVE them, and their cars too!

Gl
Review №36

Honest, friendly owner and BEST PRICE, excellent service, very satisfied, you will not regret.

Br
Review №37

Ill start by saying nice cars.Now the bad. He advertises as a bring only the down payment and drive today with buy here pay here. However when you go to his office he tells you in person that they do look at your credit. If youve had 2 repos or more, he wants 35-40% down. So on a $10,000 car, he wants you to have $4000 down. If I had that, I would either buy outright or go to a real dealership and get real financing.

je
Review №38

This is a great place to get a car Skip is great guy he will work with u and do whatever it takes to get the job done. first place I have seen that’s truly about the customer, good cars very helpful

Ja
Review №39

I was already pre approved for my my auto loan from my bank before I found FAB INC. The price I paid for the vehicle was lower than my approval rate. I test drove the vehicle which had great mileage and everything that I pointed out to them, they had it fixed and replaced by the time I came back to pick up the car. I thought I was going home with a paper tag, but they saved me a trip to the DMV and already had my hard tag on the car. I would highly recommend this dealer, they’ve showed me nothing but the best service.

da
Review №40

What a great dealership I have purchased several cars over the years through this company and have always been treated with nothing but respect and ALWAYS have been satisfied with there product. Keep up the good work and thanks again Skip....

Ja
Review №41

Skip and his wife were awesome. Great experience and a good running car!

X
Review №42

Wonderful people and great to do business with! They are family owned and operated which makes the buying process better than sitting at the dealer all day.

Ph
Review №43

I had a good experience with Skip. He’s a amazing guy. He sold me a F 150 with low mileage and in excellent condition. I would recommend them to my family and friends. Thanks Family Auto Brokers

Ka
Review №44

Skip and his wife are the BEST!!!!! I went in not expecting to be approved for the car I had been eyeing for a few weeks. Skip made it happen and was super professional and explained all of my options in detail. His wife even kept my toddler busy while I did the paperwork. Thank you both so much!!!!!!!

WI
Review №45

I would recommend anyone. Hes family oriented, easy going and we really like the vehicle and would buy another if needed.

Ma
Review №46

By far the most pleasant experience, that I have had purchasing a vehicle. Fair prices, very upfront about the process and will work wonders to get you int the car you want. I would recommend this dealership to anyone searching to purchase a used vehicle.

Ca
Review №47

Great to deal with!Found a real gem of a car in their inventory.

Gi
Review №48

I wanted to have the car a while before leaving a wonderful review, that is not necessarily the case... These people are great & the cats are just lovely! They are sweet & kind & fun to talk to. My family (husband & 5 kids) have had a recent string of tragedies, the last being my engine exploding on the way to help my father-in-law (who, in North GA, has taken a severe turn for the worse)...the people who own FAB were so sympathetic & understanding. We desperately needed a new car & found a 2013 GMC ACADIA (with 110k miles) there, being a pretty good deal this was literally the answer to our prayers! WE ARE IN LOVE with this car!!! After having it for 4 days however, things are starting to go wrong. The taillight, which we asked Skip (owner) about, was completely underwater, after taking it off to dry out & find the pin hole leak (his suggestion) the entire seal was gone on the top & the lense fell off! ($400 part & $50 bulb, had to special order online, because no-one carries them)...there was a loud bang in the back which scared us, it was the leftgate arm (which snapped at the top & is still going up & down making gashes in the plastic casing on the liftgate) it looked like it may have been glued. ($100). The oil has not been changed ($45) & it needs new tires ($400)...(parts only not installation, labor or alignment). The engine is hesitating when going up an incline as well. Im now worried that we spent $10,000 on a major headache/expense. I understand & accept that we bought as is but, wheres the line? Now I have about $2000 in extra parts & work... My advise is just go to a dealership, spend a little more money for less miles & save yourslef the head/heartache in the long run.

A
Review №49

Very happy.😁 lost my car which was very unfortunate and found another one here that I wanted thank you thank you. Great place to go👍

Sh
Review №50

My dad Paul Singh has worked with Mark at Family Auto Brokers and needless to say we are both satisfied with the relationship so far! Looking forward to doing more work with Cars in the future! Cheers to new friends!

Ri
Review №51

Its really easy to buy a car from themI got a really nice car and a chance to rebuild my credit. It was fast, easy and Im happy

Em
Review №52

I appreciate the no pressure selling of the vehicle. Very helpful and relaxing compared to falling into the shark pit of big dealers. Very happy with my new Chevy.

To
Review №53

Got my 2014 Ford Fusion from Family auto broker! Skip was great to talk to and helped me through the whole process quick and easy. Id recommend his dealership to everyone, He has reliable cars and was able to bargain down and work around pricing for me!

Li
Review №54

They sold my cousin a lemon. The transmission went up just suddenly without any warning signs. I suspect they knew the vehicle had a major issue all along and just did a temporary fix on the vehicle for a quick sale. Unfortunately the vehicle is past the warranty timeframe and he now has to deal with the consequences of buying a vehicle from this place. STAY AWAY.

Ju
Review №55

A good experience. Car is doing good so far

Ca
Review №56

No games or gimmicks like you get at the big dealerships. Owners are down to earth and were a pleasure to work with.

Le
Review №57

Just got an awesome F150 from these guys!Easiest car deal ever. We were in and out in less than 1 hour! Thanks Skip and Christine!!!!

Sa
Review №58

Skip and his wife are absolutely great every time I come by. If I have any questions or concerns he responds immediately whether I call or text. I dont have the best credit history but he got me approved quickly and on the road in a great VW Routan that fits my life with 3 kids great!

Ge
Review №59

Skip and his wife. Were very helpful. I came in knew what I wanted and he made it happen. I was in and out in about an hour with the car I wanted.

No
Review №60

Good family own car lot!! Bought an Acura RSX car runs great no issues great car!! Would recommend anyone to go check them out they Have all types of cars, SUV & trucks!! Highly recommended.👍🏽

Fi
Review №61

Family Auto Brokers, Inc was professional, direct, and very respectful of our time. Good used options. Recommended for sure.

Th
Review №62

Excellent car dealership! Very friendly! Works well with customers!

St
Review №63

Great prices, great experience. Very nice people!

Sh
Review №64

LOVE my new car !! The process was quick and easy . This is a great place to go for someone with not so great credit . Have recommended all of my friends to dealer .

Ja
Review №65

So, I have been pushing off my review for about 3 weeks now. And no I know what you are thinking but it was not because I had a bad experience, but more along the lines of everything went perfect a little to perfect. I started shopping around for a car I went to about 4 big dealerships just looking to see what I would like. I of course did not run my credit or have a conversation with anyone just a brief in and out. My sister and I found a Walmart in the Longwood area as she was looking for a specific item and there was family Auto Brokers. I thought cute but not for me so I decided to take a look anyway I noticed 2 cars immediately. skip acknowledged my sister and I however I just browsed and left the following day I took my mother I showed her the two vehicles on day 3 I went again as this dealership was calling my name I then had a small convo with Skip we talked possibilities on the 5th day my husband and I went in I showed him the two cars we test drove the two cars deciding on the Cadillac truck as a better fit for my mini family and I the interaction with skip his wife and cats were very genuine I felt I had known skip for months he was very easy going and on several attempts made my husband and I very comfortable seeing as though I had a bad reaction to the cats. we opened and closed the lot with skip and his family that day. My over all experience with skip and the over all car buying process was amazing I recommend to any and everyone as a first time car buyer Family Auto Brokers is where it’s at. Good Quality Reliable vehicles and amazing customer service with cute cats as a bonus.

DA
Review №66

Great experience 😊Second time buyers from this car lot.

Ni
Review №67

Easy transaction, nice people, and good customer service. Thanks for all the help.

Fa
Review №68

Buying my use car was a great experience from thewe were metAt the door until we drove away.Everyone especially Skip,was friendlyAnd very knowledgeable true professional experienceI will be returning, he was able to find everything i wanted,Iwill be coming back for my next carThanks Skip.... 5 stars .

Ro
Review №69

Skip was got me fianced and into a great vehicle that Iam very happy with!

Ta
Review №70

Customer service was amazing very friendly and willing to work with you and get you into a vehicle awesome place to buy a car from.

Da
Review №71

It was a pleasure dealing with skip he was honest and helpful I love my new truck I would recommend family auto brokers inc to all my friends

Je
Review №72

Skip & His wife were very nice & were very fair & we couldnt be happier. Thank you so much my family loves our new van.

Kr
Review №73

Skip was very down to earth and welcoming, I got the car I came for and I am satisfied. Skip is still very easy to communicate with, not always common so I appreciate him!

st
Review №74

Don’t trust them they sell cars with bad transmission.

Er
Review №75

The guy on the phone told me that he was going to be there for me to look at a car, I was coming from an hour and a half away. When I got there the gates were closed and nobody was there, when I called him he said that he closed early.I reminded him that he told me just a few hours earlier that he was going to be there. He told me to come back the next day. When I let him know that I came from an hour and a half, and I wouldnt be able to make it back. He showed no empathy, he didnt care, never even apologized. he seems like one of those that doesnt really care about his customers, he just wants to make a quick sale. Which makes me wonder about the quality of the cars that he sells. If hes not interested in having returning customers, then he may not be interested in selling quality cars. I recommend that no one does business with this guy.

Ro
Review №76

Helpful staff found the car online but it looked different from the online pictures

Da
Review №77

Couldnt get approved anywhere and Skip got me approved and on the road the same day with little money down and a very comfortable monthly payment. Couldnt be any happier

Na
Review №78

Skip got me back in the road 💪🏿💪🏿💪🏿 He got me in what I wanted at the price I could afford ‼️‼️

Jo
Review №79

Got exactly what i wanted thank you😜😍

Re
Review №80

MUST READ! BEWARE! I would not recommend anyone do business with this company!

JO
Review №81

I purchased a car from them with no glitches, i had bad credit and they still got me a loan, on a 2014 malibu, low payments and little money down Thanks again

Br
Review №82

Efficient and helpful process!

Ta
Review №83

I hate this business. They lie.

We
Review №84

These guys are crooks. They false advertise the cars and trucks. Not the type of business you want to deal with

j
Review №85

The family auto brokers Inc was GREAT!!! thanks Skip!!!!

Ea
Review №86

Absolutely terrible service and a lack of respect for women.

ty
Review №87

Made me feel unwelcomed

Ri
Review №88

Don’t believe it ! Terrible business they’ll take advantage of you in a second

Da
Review №89

Thank you guys for everything.

MR
Review №90

Bad

Th
Review №91

My experience with Family Auto Brokers has been fantastic. They helped with finding the right car to fit my budget. I was in and out in less then two hours. The financing was quick and easy. If you are looking for a good and dependable car, without all the hassle come on down to Longwood and give those place a try

Vi
Review №92

Great place to get an affordable car. The dealer was very considerate and extremely patient with us and made purchasing the vehicle so much simpler and smoother. I would highly recommend purchasing a car from here.

Information
100 Photos
92 Comments
4.2 Rating
  • Address:611 E State Rd 434, Longwood, FL 32750, United States
  • Site:http://familyautolongwood.com/
  • Phone:+1 407-853-5339
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–3PM
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