user
Better Than New Pre-Owned Furniture
458 W State Rd 434, Longwood, FL 32750, United States
Appearance
Better Than New Pre-Owned Furniture
Comments
Je
Review №1

Great experience working with Jen. Called because we needed to let go of some furniture because we are downsizing and moving. She helped me through the entire process. She told me their process step by step. I sent her pictures of the furniture and she was very interested. She asked when I could bring everything in, and when I told her we couldnt she arranged for a mover to come and pick everything up. She emailed their contract and pickup agreement and it was all done in a few days. The delivery driver was fantastic and made sure everything was loaded securely and protected for the journey. Will definitely use BTN again.

Sc
Review №2

I love this store! It is always interesting and has great finds. The staff is also very friendly and welcoming.

CC
Review №3

We went out of our way to visit this store and were very disappointed. This store carried outdated furniture, etc. There was a very nice king size cherry bedroom set that someone may be interested in. But otherwise dont waste your time.

Ja
Review №4

Excellent inventory, pricing and very nice people!

Sh
Review №5

I have shopped here several times and always have had a fabulous experience. The owners are friendly and kind. There is a nice variety of furniture and decor and the inventory turns over so there are always new items.

Na
Review №6

I have been consigning and buying for years; nothing but positive experiences. Jen and Ed have always been fair, wonderful and have taught me a thing or to about some of my items. Always helpful and it is a treat to go in there. One of the best consignment stores I have had the pleasure to do business with.

Ro
Review №7

Always find something for your home or your kids or your friends here!!! Incredible vibe with like new furniture, decor and artwork! Even beautiful jewelry too!

pa
Review №8

Very nice things

Be
Review №9

Always new stuff coming in. Discounts based on time it has been on the floor. Great variety of furniture, jewelry, antiques, wall art, etc. Best of all, very friendly customer service.

Ro
Review №10

Lots of great stuff 👍

Sh
Review №11

This place is GREAT!! I have purchased so many unique items here. I go here EVERY TIME I’m in the area.Great prices, organized and clean. The staff are very friendly and helpful. One of my favorite places for home furnishings!!

Ki
Review №12

Top notch store. Always Clean, well organized with Great Service. I have consigned with them a few times. I have never had a problem getting my check.In addition, I have purchased several items from them. If you see something you like dont wait thinking you can get it later. I waited twice and regretted missing some awesome chairs! Things sell fast...which is a Good thing.:)

Ba
Review №13

Horrendous, a real nightmare. After the owner, Jen, looked at my items and decided which ones she wanted, she said okay we are finished. I was shocked there was no printout of the items she took from me, no paperwork stating what I just handed to her to consign. There was absolutely no proof, no paperwork, no indication what items she took from me. I was horrified. I took all my items back from her and left the store. I called many consignment shops asking each owner is this the norm and I was told absolutely not. Thank God I didnt leave my items with her. What a horrible experience. I had second thoughts about her. I was in the store a week ago and saw and heard something transpire between her and another customer. The owner of items came in to collect her money and was told by Jen there was no money. Jen looked further and finally found her account. Her name was misspelled. Hmmmmm!!!!! That incident should have kept me from coming back again. This shady experience took hours out of my schedule not to mention hauling the items in and hauling them out againA total waste of my time. Think twice about consigning here please. Shady business!!!

Da
Review №14

Best furniture in FL... Most Economical...

Be
Review №15

Great selection, reasonable prices

Da
Review №16

Best place ever! I stopped in today on my lunch break & finally found the perfect tropical painting for my office. Been looking for weeks at other stores. But today there it was-Beautiful- like new and Priced 1/3 of its worth. Rang me up in 2 min. & out the door. Hung it up with much pride! My co-workers were envious, and I told them Go to Better than New. Youll love this place!!! Im serious. By the way, this is the only review Ive ever done, but well deserved!

Ed
Review №17

Super nice staff and great prices. Also cool stuff there.

Mi
Review №18

They have wonderful and very reasonably priced furniture. The staff/manager was kind and helpful. It is as very clean store too... Ive already recommended this store to my loved ones and family!

Te
Review №19

Great store with HUGE selection. We found several things for our daughters first apartment and a few things for me, too. The service is amazing, they cant do enough to help. We stop by all the time to see whats new, never disappointed.

De
Review №20

Purchased several pieces for my daughter’s apartment. Wonderful service, great people. It was a pleasure to shop there.

Ry
Review №21

I saw an ad on Craigslist for a couple chairs that would be perfect for my new house. I emailed the shop to ask about condition and price and Jenni responded quickly and friendly. Picked up chairs later that day! Cant wait to go back and check out what else they have!

Be
Review №22

Closes at 4 now every day they are open. We arrived with 15 minutes to look.

Ma
Review №23

It could look like any shop of pre-own furniture, but it is very different because it is clean, doesnt smell like mold, no dust, and it is not expensive. They have passion for what they do and you feel it in every object at the shop. Ive bought very special pieces there, even a pair of beautiful earrings for my daughter!

Gr
Review №24

Love the staff and the items they resell are very nice.

Gl
Review №25

The hours on Google were wrong. Google said they were open on monday, went to the store, and the sign outside said they were closed on mondays. Not coming back here.

Ti
Review №26

Purchased a small furniture item on a Saturday but no one would help me load the item. Cranky woman owner said it was very very heavy and would need at the least two burly men. She could have someone help me the next day, Sunday. I returned with my husband the next day to pick it up. The man at the store told us how light this item was and seemed surprised no one could have helped me with it the day I bought it. We traveled 40 minutes each way to this store and found the situation rather inconvenient. I may not return there in the future.

Su
Review №27

I love this place! I always find a really good deal on some amazing pieces!

He
Review №28

Always a wide selection of quality furniture at great prices! Everyone is very friendly and will go out of their way to help. Be prepared to be a repeat customer!

ca
Review №29

Amazing stuff of all kinds ...a must to check out

Da
Review №30

Friendly, Helpfull, family run furniture store with all kinds of great finds. Ive gotten: art, tables, couches,everything you need.

so
Review №31

Always something different. Arranged for ease of browsing. Prices are very fair.

El
Review №32

Interesting assortment...

de
Review №33

Pull up at 5:30 on a Friday and theyre closed. Just wasted 25 min drive. Will never come back and will let anyone know who will hear it. If you cant run a business dont start one

Ro
Review №34

Rude employees, they didnt even care to at least say good afternoon, employees looked at me from head to toe and kept talking each other... I couldnt ask any question regarding what I was looking for because they were either too busy OR maybe my skin wasnt light enough. Very disappointed!!

St
Review №35

Great place, great people, and amazing inventory.

Ki
Review №36

This place had an amazing selection.

Jo
Review №37

Very nifty selection and fair pricing

Na
Review №38

They are a wonderful professional service

LJ
Review №39

Always an awesome experience!!

Information
100 Photos
39 Comments
4.5 Rating
  • Address:458 W State Rd 434, Longwood, FL 32750, United States
  • Site:http://betterthannewfurniture.com/
  • Phone:+1 407-622-4567
Categories
  • Furniture store
  • Kitchen furniture store
  • Thrift store
Working hours
  • Monday:12–4PM
  • Tuesday:Closed
  • Wednesday:10AM–4PM
  • Thursday:10AM–4PM
  • Friday:10AM–4PM
  • Saturday:10AM–4PM
  • Sunday:10AM–4PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations