I made 2 orders in total from bk motorsports and over the last couple months I have been met with great satisfaction the great disappointmentu0010. Originally I ordered a bumper and rear diffuser set and they fit great and look amazing. following this experience I ordered a splitter to complete the look of the bumper. Originally the middle portion of the splitter arrived wrong so I got in cou0010tact and replacement was sent. Upon arrival of the replacement I noticed the fitment to the bumper was still wrong, furthermore I received another customs bill for the replacement part. I found this to be unfair being that the piece still didnt fit, and I had already paid customs on the package with the wrong piece inside. I began by sending an email to which I got no response (unusual for bk motorsports as Iu0010 have emailed them plenty of times) so I proceeded to message them on Instagram which I had been very generous in promoting them over the past couple of weeks. my message was met with rude, condescending responses that negated to help resolve the issues. I also called their number multiple times within business hours and got no answer (unable to leave a message due to a full voice box). Finally I asked for a number to contact thru their directing messaging on social media, to which the individual ignored my questionu0010n 3 times. I now wait for a response after spending thousands of dollars on their products. My emails and calls have still yet to be answered. I liked their service so much at first but I now feel so disrespected.
Hands down my favorite auto parts shop ever. My BKM bumper arrived in perfect condition and the material is great quality. I love the aggressive look it gave my car and I absolutely cannot wait to see what their glossy black lip will look on it next!
Great customer service helped me out right away when I ordered a wrong part
There is a reason why I keep coming back here. Bela and his crew really care about their customers and the quality of the products are top notch! They are real European car enthusiasts and it really shows.
Great B8.5 Audi S5 bumper kit. Very well put together kit with all of the parts packaged extremely well. Highly recommended for those that want a complete kit with all of the trim pieces.
The staff was awesome!They ensured that I not only had the correct part, but I was happy with it as well.Quick & fast service and I will most definitely be using them in the future!
I have never dealt with a more unprofessional and rude company. I called to ask questions about products and spoke with a guy named Chris. Not only was he rude, he told me that I obviously did not have the necessary smarts to purchase the parts that I was looking for. Sorry dude but I guess Im not as smart as you. I also tried to call with a few follow-up questions but there was no answer??? What kind of a company is this? I will never buy from these guys and I urge anyone considering purchasing parts for their car from them to stay away. There are many more reputable, reliable and respectable companies out there. BUYER BEWARE!
Purchased an RS4 grill for my B8.5 Audi, love it! Easy to install and looks perfect! I will be ordering from these guy again soon. Thanks BKM!
Was looking for a hard to come by body kit for my mkiv golf. theses guys hit the ball outta the park for me got me everything I needed and shipping was beyond fast would definitely recommend these guys to anyone ordering kit or other parts
The customer service here was very kind and helpful, they installed a caractere front bumper kit for my Audi A5 B8.5 for a good and reasonable price. Overall great experience and I am looking forward to coming back.
Great staff, very friendly. I live in Pennsylvania and they were very good at getting in contact with me. Very big shoutout to Chris as he was my point of contact.
Fits perfectly on my 2013 Audi A4! Fast Shipping and received in perfect condition.
Both body kits for 2010 Audi A4 and 2011 Audi TT were nice. Not to mention the exhaust for the TT. Never expected that!Thank you again for your good quality products and great customer service.
Great Customer service,Very Professional! They got the best European car parts,looking forward to purchase more product.
I got a tuning box for my S4 through BKMS. Bela is great to work with and the tuning box gave my S4 a much needed boost.
Awesome staff with a vast knowledge of european aftermarket parts. Great and reliable products also
Super fast shipping and excellent product that fits perfectly. 10/10 would buy from again!!π
They really care about customers, got high quality auto parts. Great team!
Amazing service and staff absolutely in love with my bkm bumper for my Audi s5!
They go above and beyond for the customers and sell great products with great prices
Great service and awesome quality products
Great service and high quality European parts, highly recommended
Deleting my review wonβt change my opinion.On how your company, you are using my photograph to sell a product and blocking any attempt to dispute on my end.
Awesome customer service will do future business again withππΌ
Very awesome European aftermarket parts company!!
Awesome high quality parts!
Excellent bumper and great fitment
Very satisfied
Poor customer service..