Honest, fair, and very personable. Ive been here twice now and have left both times feeling like I was well taken care of and that I got a great deal. Oscar was able to explain things to me in a way that I would understand and he was straight up with me about what my car needed and what it didnt. This is now my go-to shop.
Recommended by a friend and she was right. Friendly and great professional service! This is definitely my go to car place!!! Can’t say enough good things.
Had our air conditioning and front breaks done on our 2006 Sonata. The estimates for both jobs were very fair and the work excellent. I loved that there were no surprises and each bill detailed all the work done.
Luis is always great. I trust him to do everything right and not to do work thats not needed. On.more than one occasion I have taken my car to him and asked him to do something. He checks it out and says its not needed or it wont be needed in x amount of time. Most mechanics would just do it and charge me for it. Hes honest.
Excellent service. I am very pleased with the service from the time I telephoned to make the appointment until the service was completed. Very fast, friendly, & efficient.
The owner Luis Lopez does not have much customer service skills. He claims on his business card that he is honest and reliable, but he is not friendly and doubt he can connect with anyone unless they are males
What can I say? Fast, friendly, and without the fuss.
Very professional and reasonable! Great local mechanic. They explained all of my repair options, didn’t try to upsell me and had it all done fast.
Good place to take your car for repairs, oil change, etc. Luis is very professional and helpful.
I just moved into the neighborhood and was looking for some local to get an oil change done on my VW. I found this place online and decided to got it a try... and Im glad I did. Very professional and friendly, clean shop and fair prices. I found my new mechanic!
Luis has always served my family well. He is trustworthy and outstanding at his job. Definitely recommend this place.
Super friendly got the work done in a day and great communication throughout! Definitely going to be my go to shop
Excellent service and very knowledgeable and helpful great customer service and friendly
Work done on time and cost as quoted. Touch less service and text updates are nice features.
My guys!! Quality communication, presentation, & delivery of services rendered . . . HANDS DOWN!! - & if there is something that can not be addressed here, you can always count on a very well explained recommendation. Reason we have Luis Lopez Automotive in our call roster!!
It can be a challenge to find a knowledgeable, honest auto repair company that deliver and backs their promise. Luis Lopez Automotive is just that. We received exceptional service all-around. It was our first time here and we had our Kias front brake pads replaced and rotors resurfaced. Fast, great communication, respectful, and great work. Will definitely return. Highly recommend.
What happened to my old review? Anyway, this guy will treat your car well. He will do a great job, and wont rip you off. (Its too bad he hates pedestrians and bicyclists.) As long as were talking cars, you will be happy with his work. Prices will be fair and honest too, its awesome. (But man, he really opposed making a deadly section of road safer, even when we explained that people were killed on that street because of unsafe speeds. But he rather keep that section a drag-strip, thinking that increasing speed brings customers - as opposed to traffic-calmed Rowena, where businesses boomed since road diet measures were implemented.) Regardless, hes your man if you need a car loving mechanic. If cars were sentient, theyd tell you. Maybe he _can_ talk to cars... (Hmm, this may explain the awesome robot sculptures he makes from recycled car parts and stuff.) I highly recommend this business! (Were not talking about public safety or anything, thats personal and irrelevant. That has no place in a review, right? Even if its true.)
Big thank you to these guys. They were able to diagnose and fix my car very fast. Their prices are fair and never tried to upsell. I recommend them unconditionally!
Overall great experience. Luis is attentive and helpful with answering any questions you might have. The prices are fair and he tries to get you back on the road as soon as possible.
Luis and his guys are great. Hes very honest. Tells me what has to be done now and what I can put off. Been going to him for years. He keeps my 2004 Scion running great!
I have been going to Luis Lopez Automotive for years! They are efficient, friendly and fairly priced. They provide good quality work at a reasonable price.Every time I call Luis, the owner, he is friendly and helpful. On one occasion, he kept the shop open late so that I could pick up my car that day.I highly recommend going to Lopez Automotive to maintain your car. Theyre AMAZING!
The guys are courteous and they know what they are doing. You can trust their recommendations for repairs. Totally satisfied.
Went in with a flat tire and they fixed it immediately! Everyone was incredibly friendly and helpful, I’d definitely recommend this place. Thank you for getting me back in the road so quickly!
These guys are great. Stacey is very informative about whats going on and what theyre doing. And they start with the cheapest option first and go from there. Ive definitely found my new mechanic.
Hands down the BEST mechanics in town. So nice, always quick, and totally straightforward. Me and my lil old Honda are so glad we found this place!
Luis and his team are expert mechanics who taken good care of our fleet for over 10 years. I cannot count how many times we have limped into his driveway with all manner of vehicle problems, and Luis is on it with competence and absolute professionalism. Our cars are our business and Luis Lopez is our automotive healing.
A prestigious auto garage. The guys are always able to work on my cars quickly and they get things done and the car back on time!
Excellent customer service. Reasonable prices and honest work thank you Louis
Mr. Lopez is a very knowledgeable honest individual took my car to be diagnosed and he took the time to do the proper tests and took to give me an understandable explanation very please and will be returning to his business he is such an amable person real customer service
Came here for an alignment and felt like I was bothering from the start. Was told my car would be ready between when I dropped it off at 2pm till 5pm. So I expected a phone call. I arrived at 5:10 because they never called me.. and instead the shop is now closed and I dont have a car for work tomorrow. It would have been great to receive a phone call instead of this horrible costumer service.
Friendly and fair prices. Very helpful and highly recommended! Glad I found this shop.
They saved me $200.00 . What the dealer said was a complicated time consuming repair was nothing more than a simple fix. My brother suggested I visit this family owned place in Atwater Village, boy am I glad I did. In less than 2hrs and with straight simple explanation, my mustang is good as new. Thank you, thank you, thank you ! Laura, your new customer.
They were able to fix the thermostat on my Chrysler 200 quickly and affordably. I liked their diagnosis was accurate and my out of pocket damage was minimal.
Great mechanic done to your car or truck. Stop by to luis lopez Auto . you will be served.
Luis is very honest and up front. I plan to do more business with him in the future.
Excellent service, pricing is very reasonable and they never oversell you with unnecessary repairs . Love our new mechanics!
I went today and ask luis jr if they can help me with the breck pads but I told him the I have warranty on my pads and his answers was NO I CANT HELP YOU I cant believe it and I live a in ATWATER VILLAGE so never go there
Always great service and very quick.
This is a review of his attitude as I never got my car looked at. I was asked to bring my car in Tuesday Am so I could have an oil leak checked and come up with a plan to get it fixed before I headed home to san francisco on Saturday. I got there and was told he was a guy short. Ok can I bring it in later? no how about his afternoon? no. Well Im in kind of a tight spot can you recommend anyone Im new in town and dont know any shops? no there are plenty of other shops go to one of those.Guy, who I assume was Luis, had not one shred of being sorry that I came for an appointment and was not being helped. In a bad situation as I had to head of town in just a few days, and could not detect one ounce of empathy in any way. It was like I had an appointment, brought my car over, and his attitude was cant help you tough luck.So for all I know he might be a terrific mechanic. The problem with a shop like this is my guess if you run into any problems dont expect any kind of common courtesy or fair treatment. What is, is what is. Good luck.
Very rude called for pricing on a spare tire they said the dont sale...went on to ask for a used 16 whell hung up the phone in my face
Quick, trustworthy & precise auto repair!
Honest, profecional, honest, and fair prices.
Best mechanic in NELA! The keep my carcacha going
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