Kevin and his guys and gals are the best family service with family prices they do such great work I take all of our cars here for my entire family LOVE THIS PLACE and THESE PEOPLE
Great service and great people 👍
Honestly one of the best independent MBZ repair services shops is Southern California...
Kevin is the best automotive technician in the west coast. Been coming here ever since I actually started appreciating my car. Kevin keeps my Mercedes in tip top shape all year around and is completely honest at all times. Please keep giving this man business he truly does deserve it.
I was told my repair would cost $105 (crankshaft sensor for 06’ C230). Kevin called me back the next day saying that it was going to be $300, and that he had confused my quote with another person named Steven. The sensor I needed cost $60, plus 1-2 hours labor. I asked Kevin what he charged for labor and he said $250 flat rate. I had AAA tow my car to KT Auto on La Brea and the repair was done for $140. My car is running great. I would avoid this dishonest and overpriced mechanic.
Ive been going to kevin for years. He is honest, knowledgeable and all repairs are done right the first time. I sent friends there over the years, and they were very impressed with his skills and knowledge, and above all honesty. My girlfriend had taken her vehicle several places and had electrical issues, he repaired them at a lower cost than what was quoted elsewhere. Ive met his family and they are all good people, this is the place to go.
Kevin is a great business owner! Knowledgeable and very nice! The myth that auto shops try to take advantage of women when they go alone is busted with MBZ. He did not try to upsell me on extras or charge an arm and a leg. MBZ is great, I will return and highly recommend! Im new to California from St. Louis so MBZ has a new customer for all my GL450 needs! Thanks MBZ and the tech that did my oil change! ALSO they are practicing all safety precautions due to COVID-19, Kevin even offered me hand sanitizer as I was leaving!!! 5 STARS!
Kevin is very knowledgeable on Mercedes Benz and will never give you an unreasonable quote. He is very honest and will go up and beyond to assist you. I trust them and have been going to them since 2017.
I called on Wednesday, 7/31/19, and explained to receptionist the work that I needed done on my car (replaced busted hose). She said, Ill let you speak to Kevin. I was put on hold forever and no one came on the line. I finally hung up and called back and reminded her that that I was hold previously. . The receptionist again said, Ill get Kevin for you. She came back and said that Kevin was on a test drive. She took my name and number, type of car, repairs needed, etc. and said that Kevin would call me back when he returned from the test drive. Today is Monday, I still have not received a call back. (I guess he is still on the test drive). SMH. So much for customer service!
If you dont want some arbitrary diagnosis or parts just thrown on your car then definitely BRING IT HERE! Kevin is thorough in his work along with his explanation of repairs. His wife gives friendly and professional service (which is so rare). Glad I found this spot. My Benz has its new doctor.
Thank you MBZ West and Kevin for all the fantastic very personalized services you offer and truely deliver on. You have been taking care of all my Mercedes ( 5 in the past 12 years) and I will always bring all my cars to you no matter what the issue, body work, tires, wheels, inspection, all of it! You and you team have my highest respect and gratitude the level of service and costumer care you provide. Thank you! Thank you! Thank you!
Kevin is the BEST!!! Dont waist time with the rest. Professional, knowledgeable, and courteous.
I went here because of the previous positive reviews and had the best experience ever! Took my car in today because something from the under carriage was hanging down. Kevin fixed it, then showed me what was wrong and how to fix it if it happend again and he refused to charge me for his time. Give this guy your business.
Very professional staff, Marc was particularly helpful throughout our buying process. This was such a shift from our bad experience with Honda @ Camelback.
I installed a new battery in my 2008 smartfortwo car & had problems starting it, called Kevin and he walked me thru and Bingo it started.Prior to that I had called Penske in West Covina about 4 times and no one picked up my call.Kevin saved me a bundle and I highly recommend him, he is honest and great customer service.
The guys are great and the work is too!
Friendly service
Best service anywhere!
Nasty customer service.
He quoted $750.00 But when I asked the repair hrs...he started mumbling. I found a certified Mercedes Benz mechanic. $270.00.
Professional, effective