Came back to the states and had an 8 hour layover. Phone wasnt working Diana helped out and solved the problem. Gave me a new SIM card and my phone was fix for the 8 hour wait I had. Very helpful. She also answered all my husbands questions.

Excellent AT&T location with all the latest phones to browse and trade in for. Depending on the service you need, it could take a quick minute or an hour. I came in to switch out of Verizon, and Holiday was super helpful and patient with the process. She made it easy for me to walk out with a brand new phone that same day, and I was able to use my new service right away. Really friendly employees who truly value your time.Bright, big store with nice large windows that face the street outside. Clean interior space with plenty of comfortable seating areas.Parking is easy, you’ll find parking right outside the store front or just around the same corner.

ATT in Supelvada by the airport is highly recommended to customers looking for cellphone service. The store has professional staff who meets the needs of customers in a timely manner. Give them 5 stars for great service.

The staff is accommodating! I’m having trouble with my passport verification, but the staff here took a lot of effort and got me through the process magically!!

The staff was having a full-blown conversation before I walked in not wearing masks. When I did walk in they barely acknowledge me while still having the full conversation not wearing mask. I could barely hear the conversation that I was having with the representative as the two other employees loudly spoke over us while I was trying to get my phone service. If you have concerns regarding COVID and prompt service choose another location.

Had a wonderful experience and was helped TREMENDOUSLY by Brittany who was very kind and patient with us. She sorted out all our issues and answered all of our questions. She was able to set us up with a new cable and internet package that will save us money and includes a lot of great features. Keep her around!! :)

Diana was great at transferring data from my broken old phone to my new one. When my phone was dropped earlier that day it was so badly damaged that it seemed to be possessed. No joke. It was calling numbers of people I hadnt called in years! Diana was able to figure out how to get past the hurdles to link the old and new phones to my google account so everything could be transferred. Everything! Diana is very tech savvy and provides excellent customer service!

Amazing service, very knowledgeable and personable while maintaining high degrees of professionalism. Almost made me want to apply to work there! Very thankful for the staff

Good store very knowledgeable people

Went in to purchase an iPhone today and had excellent service. Unfortunately they did not have the phone in stock but ordered it for me and told me it would come in 2 to 3 business days. 15 minutes after I left the store I got a text message that the phone would be delivered to me within the hour. Amazing. Gareth was the delivery man and was super helpful. So impressed with them

This place is fantastic, great stop for your AT&T needs. Let me park my bike in front too!!

Ill definitely be coming back. The employees William and Britney work so hard to satisfy every costumer with their problem even if it takes hours. As I was activating my phone I witness so many costumers come in raging about their problems as if it were the employees faults. Either way I was impressed at how well they would handle high pressure situations. Much respect for these workers they definitely dont get enough credit. Straight problem solvers.

The service was awesome, they didn’t pressure me into any extra charges or anything as some places do, it was super friendly and for what I was there for I was taken care of and on my way pretty fast, Britney especially and her DM were extremely awesome while also extremely professional

Great customer service from Monty! Little to no wait every time I stop by. I bought a phone here and he was so patient in helping me set it all up. Everyone makes me feel so welcome and they continue to make my experience with AT&T a pleasant one. Definitely recommend coming here for any of your phone need.🙂

Honest & helpful people here, much appreciated

Sheree helped me with my business needs by educating me on what I needed to do to get connected. Unfortunately I had some issues with a new device and I spent ~8 hours dealing with multiple reps over the phone with no resolution. I decided to go back to the store to find Sheree and she was able to resolve my issue. Shame on AT&T, but praise for Sheree. AT&T needs to invest in their people so more of their staff can be on her level.

Brittany, was rude and lazy. Bad attitude

Excellent service no wait! Reps be waiting on Customers to walk through the door.

Visiting the US from Australia I needed a US cell to work with my existing handset. This store provided helpful staff who set up my old iPhone fully for me, explained all the prepaid plans and went out of their way to assist this alien. Good ranges of accessories for all phones available in store.

Amazing store, helps many people with Tv service and internet for the home location

We just came out the att store and we had an excellent service from Andrea. She answered all of our questions. We are very happy thanks Andrea...

The place is a little understaffed but the staff they do have are superstars. Blake had an answer for any question, which made it easy for me to choose my phone. His co-worker was able to deal with multiple customers, some even disgruntled, with a smile. Sorry I didnt catch her name. A good crew

I never do reviews but let me tell you! I walked into this AT&T and I was frantically freaking out about what to do about my service. Luckily Sheree helped me out! let me tell yall her assistance was amazing. If you need help with AT&T definitely ask for Sheree!

Sheree and Britney were GREAT HELP! Fast and efficient! Thank you so much

The staff was amazing. The manager Sharee, Andrea, and Crist P. went above and beyond to help me sort out my situation. It was close to their closing time and they continued to work through it to resolve my issue. I highly recommend going to this location because theyll treat you like family. Thanks again, for helping and getting me on my way.

Beware of this store. They use the old BATE and SWITCH. My daughter went in to upgrade phone (with a trade in as offered on AT&T sight). When she arrived they said they could do anything with her phone and started a new purchase on a new phone and used my upgrade. Now, I can not upgrade for another nine months and she is paying on two phones. She was only to pay $110 to upgrade and that would have cleared the balance of old phone. What is even worst about the whole thing is that it was the manager who assisted and they never told her about using my upgrade and the $6.99 monthly insurance. Many years ago I went to the store and had another bad experience. Wish I had know this was the store my daughter was going to. I feel it is always best to deal with a corporate store. I called and explained to AT&T and they said they were sorry but there was nothing they can do, I would need to go back to the store. AT&T not problem, it is this store.

Parking can be a little tricky during busy hours, but nice store with cool staff

It feels a little run down, but the staff was VERY helpful.

The employee who eventually helped me was very nice and helpful, but it took quite some time for someone to approach me, even though there was only one other customer in the store at the time, and there were about 4-5 employees there.

I got great friendly service and they took care of all my needs with no hassle. By far the best AT&T service I’ve had.

Service was amazing in and out really quick with all my problems resolved thank you guys so much. If you want outstanding service %100 recommend this place.

Britney was amazing! She was very helpful and made the transaction very smooth! Cant wait to suprise our daughter with her new phone! Thanks, Britney!!

Manager Sheree was very attentive and very helpful she made me feel full taken care of. Recommend coming here for great fast service

Perfect for travellers from abroad who need a local SIM card to avoid exorbitant roaming fees. Just snag a prepaid plan, make a single up-front payment right there are the store and youre good to go. Close enough to the airport as well.

Brought a customer here a couple of days ago. My customer was from out of the country and he didn’t speak any English so I had to go translate for him. We got there like 30 minutes before they closed. I work in customer service and I understand that it can be annoying when customers come before the store closes but at the same time you have to learn how to hold in those emotions and not take it out on the customer. The person who helped us out clearly wanted to go home already so she was assisting us with a bad attitude and seemed to be very irritated with us. She was being impatient with my customer and even wanted us to go back and connect his phone the next day instead. I didn’t catch her name but she was short with blonde hair.

Very good customer service. Theyre very helpful and really care about their customers needs.

Blake was a very competent representative. We felt very comfortable working with him however, The phones we wanted were out of stock. There is evidently no way to pay for the phone up front or even make a large deposit without going through a billing cycle. We had additional questions about additional plans but felt bad taking more time as Blake was the only representative working the store and potential customers had been waiting a long time with no service.

I would like to say that Brittany was a great help to me. Brittany had patience and knowledge and made this easy for me.

Hello this is Linda Nowikow I just wanted to do a review on Britney at the LAX store AT&T she was absolutely amazing she’s an asset to your company she’s professional she’s friendly she went out of her way to She’s absolutely amazing she went out of her way to the store was closing pretty soon but she helped my child in San Francisco excess her phone that had been stolen and she is absolutely incredible and SH to AT&T and should be the district manager and definitely get an increase in her salary what a pleasure

The only AT&T store to go to in the Los Angeles area. I had them set up multiple Business Lines for my Company. Management was very helpful and solution oriented. They were professional and well-organized. We will definitely be coming back.

Ahhhhh yeah....I love this store! What better way than to arrive at LAX from abroad and BAM, theres an AT&T store right there waiting for you so that you can get yo sim card game on 😎. I like the staff here too!

Holiday Muhammad is the best ATT Sales Associate ever!! She is knowledgeable, friendly, smart, and a true treasure!! Holiday was able to assist me with adding a line, getting a free apple phone for my nephew due to a great promotion, pay my bill, add a line, buy a case for his new phone, and get out of the store in under an hour!!Holiday is the best, Sheree--her boss was also a huge help!! Sheree knew how to insure the systems success and keep us moving on the purchase!! All in All, I highly recommend the service and the people at the ATT Westchester Store!!

My husband and I needed to separate our joint AT&T account and that could only be done in person at a store. I dreaded the idea because we are seniors and my husband has Parkinsons. Alvin was the nicest, most helpful and patient employee, considering that we were kept on hold for OVER 70 minutes by the direct line to obtain the confirmation for my husbands telephone number!! When the AT&T operator finally answered, it took only five minutes to finalize the operation since Alvin had everything ready and in order. Thank you Alvin for your help.

Needed a Sim for my US trip. Got a good deal at a good price. Monty was awesome 😁

Not sure if I caught them on a bad day, or if she was confused, but the sales associate I talked to was less than helpful and wouldnt get to the point of selling me the phone. I have a business account with them and need a new phone (not a new line, not an upgrade, just buying the new hardware). Britney kept using telco jargon, which was frankly confusing me. It is understandable that she might have been confused as well, but the point remains that I wasnt able to buy the phone and now need to go to another location.

Great service. It was fast and empty. I dont like how they charge for SIM cards. If you want a free SIM go to a corporate store like the one on Lincoln and Washington in Marina/Venice.

Sheree was extremely helpful and a pleasure to work with- she resolved my technical issue.

Friendly store with perfect skilled stuff. Helpful and really efficient to solve your problems.

We came to the at&t store to get a prepaid plan. There was just one person for all the costumers that kept coming (Around 10 a.m.)Anyway, the guy was very friendly, gave us all the necessary informations and and helped us to activate the SIM card. I would recommend this store, but expect some waiting time in the morning.

Britney helped me out with my Internet, she is really good! And has an awesome voice!

Sheree is AMAZING! She was able to sort out my home service issues and set me bnb up with new service for an outstanding price!

We went straight from the airport to this store to buy an American sim card. We received a lot of help from Axel who quickly gave us three possible choices on SIM cards and quickly helped us install and activate the card we chose. The store is highly recommended!

Britney was the best...great energy and customer service. In an out in under 30 with a new line and new phone! Thank you!

Plenty of parking in the back and the team helped me fix my bill fast and easy

If you want to have a truely positive experience, look no further than this AT&T, close to the airport and very prompt and helpful.

Very knowledgeable. Took care of changing out my phone quickly. Easy parking.

A gentleman Marco has been warm and helping, thank you!

Great costumer service! Britney was very patient, helpful, and knowledgeable.

This short blonde girl helped me today. What a fantastic individual, I experienced great service in regards to upgrading my phone to the new iPhone 11 XI Pro plus Max S.

Arrived jetlagged and was served by Zulma,Best customer service for my first USA stop,She did everything for me, was polite and went above and beyond for me as a customer.She deserves a promotion!

Sheree was extremely helpful with sorting out my phone issue.

Great customer service! Blake was very helpful!

Very nice,very helpful,very organized lady..thank u so much..

Great experience and the in-store rep was incredibly knowledgeable and kind. Thank you.

Waste of time. Dont even bother trying this store. They have no working models to check out and a clueless staff. They tried to charge me $50 for something that ended up costing only $25 at a different AT&T store. I guess I was lucky that their credit card service was out, though I suspect that anyone else who tries to spend any money there will feel differently. Just avoid this one.

I traveled to The US for 10 days. This store is terrible. If I go back to the U.S., I will never use AT&T. The clerk lied to me. The clerk indued me to pay by credit card, so I could get a discount if I paid by credit card. I only needed 10 days and I told him I dont need call and text. I need network service and I dont need Auto pay. And next month, They charged to me for an Auto Pay. I called AT&T and they said you cant refund it. This is a fraud. They swindled a tourist.

I can’t believe this att store hire this type of stuff ...she need go back to school and learn more customer service and soft skill ...her name Tracey ...her services more like trash to me, she help nothing, all she does talk talk talk like her size...please wait for someone else’s

Great service

Short staffed. Expect to spend an hour in here before anyone is able to greet you, let alone sell you a new phone.The small staff they do have on hand isnt friendly.

Great store with good support. Visiting from Sweden. Service = Great

Great service, specially the treatment that we received from Cris! Thanks a lot!

Good sales womenAnd she tell me every things related to open new SIM card

Signed up for a BOGO offer that turned out to be bogus. This location is shady. Still trying to work it out but they bypass all phone calls.

I went in on Aug 11 to check how I can switch to AT&T from T-Mobile and gentleman working there was William who showed ZERO interest in helping me and answering my question. I left with zero knowledge and wasted my time driving to store.

Blake Salvador was amazing. He needs a raise

Very slow service plus system was down so I could not purchase a prepaid sim card

It doesnt have very flexible plans, but the staff in general was helpful and I was able to do what I wanted to do.

The experts at this office were extremely helpful and professional.

Visiting from o/s, Alvin was really helpful and efficient setting up prepaid accounts for my wife and I while the kids ran amuck in the store.

Super friendly staff

The manager greeted me promptly and was extremely helpful!

Worst AT&T store Ive ever been to. The staff are rude and dont seem to know answers or care about customer service. Its a authorized retailer, so dont try going for AT&T support. I went in to add a line of service but they told me they only had large sim cards which I find hard to believe since most new phones come with either a micro or nano SIM. Hit up the store on Washington for a much better experience.

Employee said me that i need to pay 50 dollars for unlimited extra, but now i have bills to pay more than 100$ each month

AVOID! The staff cares nothing, they will keep you wait forever

I had driven specifically to this store from LAX to have an eSim set up. The store was not open when I arrived twenty minutes before closing despite signage and Google closing hours stating that it was meant to close at 7pm.

Great customer service very knowledgeable

Had to wait for a while but service was very good

Very efficient and close to work.

Great Experience with Sheree.

I Will never ever go back again to that at&t store to buy a prepaid plane whit my credit card, the lady use every month in my account around 150$

Very helpful staff, was not crowded, that helped too

Great

Greating the service !

The worst. Been ripped off here a few times now.

Great customer service 😁

Only one associate working, over an hour to find out they didnt have my phone in stock. Avoid

Service was awesome!

Daniel was great!

Careless and incompetent staff. One of them had 5 min left on the clock so he decided to let all the people waiting for service watch him twiddle his thumb until his time was up. When I asked him if he was going to help anyone, he lied and said he was helping someone else. BS and waste of time!

Customer service sucks. Attendant acted very belittling towards me and my wife.