I have only reviewed one other place than here but I was BLOWN AWAY with not only how knowledgeable but how generous they are with their time! As an individual I was turned away many times from other customs brokerage companies for the type of import that I have, so when I found a place I was thrilled but the one I had found that I was going to go with seemed flakey, weren’t quick to respond and during the initial conversation didn’t give me any insight on the process (and as a new importer I definitely needed guidance) so I had a gut feeling that I needed to just try my search for a customs brokerage one more time and I’m so glad I did because after calling 15 different customs brokers I found these guys! I just got off our first phone call and I’m just so grateful and put to ease. Shout out to Tress who spent 27 minutes on the phone with me to go over everything! To have not even paid them yet and to have had her spend that amount of time going over things with me is just amazing, most brokerage places charge you consulting fees for that kind of time or won’t give you the time of day until they get payment(which is understandable but it’s just so nice that she gave up some of her valuable time to go through things with me). Again I don’t write reviews but I just couldn’t believe my luck in finding these guys and saw that on google they don’t have the amount of reviews they deserve and as a person who was searching for a broker using google’s reviews as a guide I just had to give them this review because they earned it! If anyone is in need of a customs broker trust me and give these people a call because they are just so great!