Been a customer for over a year. The staff is professional, knowledgeable, responsive to my needs. The purchase process is efficient and the delivery staff works hard to efficiently deliver the product, despite the Covid-delays that we all experience.I expect to be a customer for a long time.

Well, after having thought about it for so long, I finally moved a big chunk of savings into precious metals. Its amazing how confident I feel in my decision now, but I owe that to the team at American Hartford Gold. These guys certainly know their stuff, and just as important, have been extremely responsive and helpful. Thank you Machi, Wally, and Elizabeth for all your guidance and help.

Dan and Machi were very knowledgeable and helpful. They returned my calls very quickly and were able to answer all my questions. They were able to painlessly guide me through this whole process - start to finish. Im very happy with their service.

Company was fair and informative in my business dealings with them .Dan was prompt and informative. Over all I would give them a 5 star rating.Thanks John

Machi Block did a great job in educating us on the various options available to us by investing in gold and silver. We appreciated his knowledge by helping us decide how to manage our money.

Dealing with Vince in this transaction was enlightening, educational, and a distinct pleasure. Since he and I are reasonably close to the same age...and working hard on not getting old...I would rate our communications as far better than typical. I have bought plenty of stocks and bonds over the years, via both brokers and self-directed electronic transactions, but this is my first dive into precious metals. Having Vince as my designated expert made the experience easier and more comfortable. I feel like Ive made a new friend.

Joe Coles and Bill Corto are ROCK STARS! Their expertise and guidance are second to none. I’m very happy with my decision and would recommend them to everyone!

The staff was extremely professional, courteous and prompt. Wally guided me novice through the entire process enduring with great patience all of my questions which he was able to answer and explain fully. Elizabeth facilitated everything including transfers of funds and accounts between all parties involved. Lastly, Candice went through verification of status.Theyve made themselves readily available for my calls to ask questions all along the way. I cant ask for a better experience and am extremely pleased and at ease with my transactions.

Was very pleased with our investment through Hartford Gold. They explained everything really well and answered all my questions and even phone calls I made to them afterwards.

Im very pleased with the service I received at American Hartford Gold. Joseph Coles really explained everything in detail and is very responsive when I need to communicate with him.

As a first time gold and silver investor, i was hesitant Machi Block was extremly helpful and informative helping me ease my concerns with investing .Machis sugestions were great and made me feel more confident about my investment.I plan on investing more in the near future based on the current uncertinity of the dollar.

It has been a pleasure working with American Hartford Gold. Jeff Krull and his associates have answered all my questions and provided exceptional service. I plan to continue my relationship with AHG in the future.

Working with Paul was a great experience. He was patient and helped me learn about the process. Thank you Paul.

Excellent service. Quick and responsive to my needs.

I highly recommend working with Hartford Gold. I look forwardto each conversation as they are professional and personable.

AHGs call was almost immediate and Benjamin Lee was not only a pleasure to work with, but also a honor to get to know. For being a first time buyer, Benjamin was helpful and informative as to what I was getting into. Im quite sure I will be working with him again in the near future. God Bless and God save America!!!

My dealings with Nick, he is honest and fair. He gave me a fair deal and I will be dealing with him again soon.Jim H.

I started this transaction on a holiday weekend. I was happy to see a reply first thing Tuesday morning. By Wednesday morning my transaction was completed. All my questions were answered. I look forward to working with them again.

Elliot directed me through the process of rolling over my IRA into a metals IRA. I felt like I was in good hands during a time of a scary economy. So glad I did.

As a first time buyer I wanted to be careful. I came across American Hartford Gold and found they were well rated on-line. When I called they were accommodating, informative and helpful. They helped every step in rolling over my IRA and getting funds transferred. When it came to the actual selection process there were many choices, but Blake helped quickly narrow down the choices to find what fit my needs. He mentioned several options, explained them. I feel like I have reached a comfortable fit without spending a lot of time. I like these guys.

The team at American Hartford Gold are knowledgeable, helpful and patient. They will walk you through the process step by step. No underlining pitfalls or secret costs. I highly recommend.

Very knowledgeable staff. Always available to answer any questions I had. Kind of a long process but definitely worth it

Update: Representatives from American Hartford Gold reached out immediately in response to my concerns. I had a very productive conversation with an individual who listened patiently and acknowledged the issues addressed below. I am satisfied that the problems are resolved and will not continue to be a negative experience going forward.Several individuals spoke with me throughout the process and calls were not received at designated times, or not at all. It was frustrating waiting for them to reach out and eventually having a rushed, distracted phone discussion of my personal finances over lunch in a busy restaurant. The time waiting for the funds transfer could be better utilized explaining the investment strategy instead of rushing through the most important step. It took 6 weeks to complete the transaction, much longer than anticipated. In the end they got the job done, it wasnt a scam so I guess it was a success. Improved communication would be appreciated. Hopefully I will receive a silver coin, honest feedback should have more value than a positive review for a free item.

This has been a very good course from initial interest to completion. I was always treated fairly, with respect and professionally dealt with. Im VERY PLEASED with the transactions and how they were handled. The professionalism of everyone I spoke with was fantastic. I cant think of a bad thing to say, it was that good. In my experience, these folks will treat you well and youll be pleasantly happy with everything.

All three of the people I dealt with at American Hartford Gold were very professional and extremely helpful. Explained everything I asked about and made the entire process comfortable and easy.

Great experience! These guys are awesome answered every question I had and got me everything I needed/wanted.

Excellent company and employees. Look no further if you are considering purchasing precious metals. With American Hartford Gold you will be greeted with friendly intelligent patient professionals who want you to be well educated and at ease through the entire process. Special thanks to Kyle Shaw and Adam Winett who handled my transaction. ;)

I have now had three significant (to me) trades with American Hartford Gold Group which have been very satisfying and appreciated transactions without exception. I thank the personnel there for their courtesy, efficiency and friendship.

Nick & Andrea wear very helpful, & made the purchase of my silver coins with you guys very pleasantly easy. Nick Hicks was very patient with me & answered all my questions & concerns . Very happy with your service. Dave N. U.S Army retired. God Bless the U S A.

I just purchased my first silver coins from American Hartford Gold. It was such a smooth and easy process for me thanks to Jacob Mastro and Candace Garcia. Great customer service!!!

I just did my first purchase with American Hartford Gold. From my initial contact agent Bruce who helped me set up my account and explained things to me, to my order agent Jeff, who guided me through exactly what forms my metals purchase would be, and ending with Andrea who took the time to finalize and ensure my entire buying experience was a positive one. All 3 agents were knowledgeable, patient, respectful and very helpful and made the entire process very easy to both understand and complete. I highly recommend this reputable company for all who wish to secure the value of your savings against a runaway government spending and looming inflation.As a side positive benefit American Hartford Gold goes out of its way to sponsor many media groups online, helping preserve our rights of free speech and free news/journalism, doing their part to fight against censorship and propaganda of mainstream news and the tech giants demonatizing small independent news sources who refuse to toe a party line and instead simply report honest facts, like the Epoch Times as an example.

I was told that in 1960 Gold was around $35.00 per oz. in the US. If someone treasured away $35.00 in paper money and 1-ounce of Gold from 1960 until now, the notes might get you a tank of motor fuel, the metal however could potentially save your home! The Gold will be the same, the paper note is what changed value.The uncertain start of our current decade had me looking for some financial stability like the 1960s Gold story but I did not know how to achieve it. Common Sense told me to contact the best, American Hartford Gold, which I am so thankful to have done. My IRA now has a Gold and Silver lock on it and I have regained A feeling of being in control. Thank you American Hartford Gold Group for your patience, the education, and a personalized buying experience...Jeffery Sanders.

Pleasure to work with. Seemless transaction. Highly recommend

Staff couldnt be more helpful and knowledgeable about investing in precious metals, especially to a first time investor such as myself. I am deeply appreciative of the level of customer service that I have received from this Company! I would recommend American Hartford Gold to anyone interested in investing in precious metals.

Everything went very smoothly and David was great and a big help with answering all the questions I had and with the step by step process.

Hartford was very helpful and easy to get through. The people are so very Helpful, Honest and Knowledgeable. Along with being very nice and patient. They explained and clarified all and any questions I had. Felt very comfortable.

Very charming until they get your money then nobody calls you back.very unprofessional. One guy offered to get into my bed.they use FedEx to deliver who are reckless and irresponsible.dropped $18000 gold on front porch with no signiture an no phone call even though there was message left for b deliverer. Hartfordbwont take care of the problem which the dumped in my lapHave been waiting for safe delivery for weeks and Hartford refuses to communicatebwith me or fed ex

I am totally new to buying precious metals. At American Hartford Gold I received excellent customer service, very polite, accurate, fast and fair. Im happy with their help with my first purchase and now theyve got a new customer for life, myself. The time to buy precious metals is now and American Hartford is the place. Thank you David you were awesome!

We were very pleased with all the info that Mr. Wally gave us. He made us feel right at home and comfortable. He help us with our purchase and was very pleasant to talk to. Thanks for taking the time to explain everything to us.

Very responsive, helpful and fulfill what they promise to do for you.

Adam Berman and Kyle Shaw were both very professional and helpful to me by putting me on the right track for my investment needs and goals in both of my Gold and Silver purchases. A great and trustworthy experience with both of these gentlemen as well as the rest of their staff. I would definitely recommend doing business with American Hartford Gold in general and Adam and Kyle in particular.

The entire process from inquiry to delivery was very smooth, and I felt very comfortable and confident with my purchase. They really treat you like family and are very committed to their clients. Definitely recommend!

The representatives of American Hartford Gold were genuinely easy to talk with. They were able to work with us in going through the whole procedure without any stress. I would highly recommend them to others should they have an interest in metal purchases

My experience has indeed been pleasurable. Every person I spoke with was pleasant and knowledgeable about the product they were dealing with.In this day and age it is most refreshing to conduct business correctly and I believe honestly.

Friendly knowledgeable employees who stayed on top of things when timing is critical. I migrated to a Gold IRA and feel extremely confident that AHGG took care of me as if the account belonged to one them. They took time to answer all my questions and provided additional information to help guide me in my decisions.

Kind people who are actually helping. I called a few gold dealers and many of them made me feel rushed, American Hartford Gold let me go at my own pace. They made me feel comfortable and were kind and patient throughout the full process. I am excited to have a safer asset and will be recommending to my family.

I heard about this company from the various conservative radio hosts. I looked into it and found only good report. I made my first purchase last week and eagerly await the shipment. I look forward to writing more positive aspects when all is completed.

Spencer was very helpful and charming which made the process painless. The other representative was also great, but I do not recall his name. Thanks to American Hartford Gold for the great service!

The staff at AHG were very easy to work with. They were very knowledgeable and helpful. They answered all of my questions in a professional manner and directed me in how to reach my goals.

My first experience American Hartford Gold was very positive, helpful, courteous and informative interaction from the first to last person. The process of getting started into precious metals went very well and any and all questions I had were answered and explained to my satisfaction. Highly recommend.

I had an extremely pleasant experience with American Hartfords staff and, especially with our Account Representative, David Epstein. Buying metals was a new experience for us and he explained the details of buying the different type of metals and the investments (physical delivery, IRA, etc) to us in a way we could understand. He was patient and we did not feel pressured at all. We moved along at our comfort level. After our purchase the American Hartford staff followed up to complete the transaction in a very timely matter. I highly recommend using their service.

Very polite and pleasant employees who do not seem to be bothered by questions. I recommend obtaining as much information as possible prior to starting this process. I anticipate adding more to my IRA in the future and look forward to working with the American Hartford personnel (John, Steve, Machi and Andrea).

As a first time investor I gained valuable information from my conversations with Bill and Chris. They were patient and knowledgeable. I felt very comfortable with my transaction.

I needed a place to convert fiat into precious metals. I called American Hartford Gold where I spoke to Walley. He was very pleasant to talk to and answered my questions. I was transferred to Jeff for my purchase. All instructions were easy to follow and the wholething was finished in a couple of hours. I would recommend this company to anybody looking to invest in precious metals.

Everyone i have delt and spoken with (Kyle,Matt, Andrea) at American Hartford Gold has been very understanding and helpful with all of our transactions thus far. We look forward to a strong investment future with them. Everyone has shown commitment to our financial well being, and is much appreciated.

Chris James explained every detail. He and Michelle Gutierrez very easy to talk to and understand.We hope to be doing more investments with American Hartford Gold in the future.

SO far they have been highly professional class act and have done everything they promised. They came highly recommended and have not disappointed. I look forward doing business with them

American Hartford Gold was a pleasure to do business with. Their representatives and sales staff were never pushy and always helpful with providing materials covering their products. Closing the sale was also handled professionally as everything was double checked from listening to my investment needs and expectations, specifics of my order and verifying the shipping address. I would definitely recommend AHGG to friends and family.

I was very pleased with my experience with AHGG. Jonathon Tomasello seemed very knowledgeable and answered all my questions competently. I was a bit nervous about my purchase due to the large amount of money I was investing. But after talking with Kyle Shaw, the Senior Director, my mind was at ease, and I knew I had come to the right Exchange. Shaw really knows his stuff, and I felt he was really working in my behalf for the best possible outcome.

Super easy transaction and excellent customer service. The staff was very professional and helpful. I felt very confident due to the QA provided by the process and my interests the priority.

Jeff Krull and the AHGG team have been an absolute pleasure to work with. My husband and I knew very little about precious metals when we decided to invest and they have taken the time to answer all of our questions, explain the market and the risks/benefits and have been very patient as we made our decisions. They are quick to respond and they act with integrity. I would highly recommend working with them!

This was my first purchase of gold and silver and I cant be more pleased! The amount of personal attention I received from my account rep., John Anthony in educating me was invaluable! I plan on investing more in the near future and would highly recommend American Hartford Gold!

I initially agreed to the types of gold and silver suggested by the company and placed an order. After considering the various prices for a couple of days, I was interested in changing the composition of the order. I called them. We talked about new pricing for the items, comparing to prices available online. They came down a bit in price. I agreed to the new offer.

Great customer service! They spent time explaining what exactly I was buying. I will be using them again in the future. Very easy to reach people if you have a question.

Im not one to write reviews, but this company deserves recognition. Their process from beginning to end was by far the easiest. If you are in the market for precious metals, American Hartford is the way to go.

Since, it was my first time buying gold and silver I enjoyed the care taken with me. Explaining the medals I wish to buy and the patients with someof my questions. Also, the follow up with Michelle was great also.

Excellent Customer Service - Very Helpful & Informative ~ Thank You!!

First time transacting in any precious metals, so I found their literature very helpful, their staff were great about answering my questions and were never pushy. They had several people who specialized in different areas of transactions and helped me feel a little more secure against future financial uncertainties.

American Hartford Gold offers fantastic customer service, no pushy sales people here. Blake, Tom, Candace, and Andrea are absolutely fabulous at what they do. Highly recommended, outstanding company.

Very professional yet friendly. No waiting online. Prompt & efficient service. Feel confident and secure in using their services to purchase precious metals.

Its hard to send this much money to someone, when it will be weeks without the goods in hand...but Ben and the American Hartford Gold Team make it trustworthy and easy. If you want to diversify your portfolio or prep for harder time, I highly recommend giving them a call. Great job and cant wait for my precious metals!!

5 stars for the AHG team. Nick and Matt were very informative and helped me pick the metals that best fit my investment goals. I will be recommending them to everyone I know.

We had such a wonderful experience this American Hartford Gold. We rolled numerous separate IRA to precious metals. Our Agent was fantastic is getting us all of the info we needed to make the right choice for us.

I heard about American Hartford Gold on the radio and decided to give them a call. I am glad I did Nathan was very informative and took the time to explain the process and set me up with a variety of metals. I’m glad I called and would recommend to anyone looking to acquire metals.

Answered all my questions. Very pleasant to deal with. This was my first investment in precious metals and everyone took the time to explain what was involved, especially Kyle Shaw. Thanks to all. Robert

Unbelievably easy, very knowledgeable representatives in Dan and Jeff. I really felt that they were looking out for me. I’ve already recommended family to them

Today I made a positive step to help preserve my financial future by opening a precious metal account using American Hartford Gold. Ron was the person I spoke with and he was extremely professional and helpful So far I give AHG a five star rating!

Hartford Gold treats all clients as top clients, including those who dont bring huge transactions. I appreciate this attitude as well as their swift response time and personalized dedication.

As new comers to the Precious Metals Market we did homework & reviewed several companies. Especially client comments! Talked to a few companies, we picked American Hartford Gold & as soon as the first call we knew that was the right choice for us. Our rep Nathan was so willing to explain the whole process & especially gave understandable examples as to how & especially why we should purchase certain investments in metal. Process was smooth & Nathan made us feel comfortable asking every question we had! Highly recommended ! We actually have already spoken to a few people about our decision & why it advisable to diversity into medals!

Great experience with John and the whole Hartford team. They took their time to work with my busy schedule and went through all the options to invest in Silver. They had many of the coins I wanted in stock while other competitors did not.

Appreciated the professional service to transfer some of my IRA funds/assets to a new method of asset diversification into precious metal currency stored and managed by a new institution in a separate IRA. Great Job!

The American Hartford Gold customer service was top-notch from Barry D. to Michelle G. The customer service was great as well, and beyond that was his knowlege and helpfulness in helping to make a decision. As if this A+ experience wasnt enough to make it exceptional, I compared pricing and American Hartford Gold was WAY below cost on two items, below on another items, and equal on the other item. I am a very satisfied customer! My future investments will be through American Hartford Gold.

Super helpful and quick response to my questions. I highly recommend this company. I had my confirmation along with receipt of transaction all the same day.

David and the team worked directly with me and my availability. Thank you for your kindness and professionalism.D.S.

From the beginning to the end of our buying experience with AHG, we have been exceedingly pleased with the expertise, support and availability of our precious metals sales executive, who was obviously pleased to discuss our particular needs, goals and dilemmas, and avoided any pressure, yet was pleasantly direct in each explanation and subsequent step.

Hartford Gold is an excellent group of folks to do business with - whether youre a seasoned buyer or a 1st time buyer. They take the time to fully answer all your questions. I highly recommend.

Extremely satisfied with my transaction experience with American Hartford Gold. Nathan, Chris and Jessica were a pleasure to work with, very knowledgeable and helpful. Never did I get a feeling of pressure, felt very comfortable during the whole process. What I liked the most, believe it or not, was the little thing: They answered my phone calls!! It felt like a new concept!!Thanks again, I highly recommend them.F Miller

I had great experience with American Hartford Gold. It is a good time to buy some gold to diverse portfolio in todays market.

Everything was fine overall. However, the process could be easier if the customer didnt have to interact with multiple people.

Excellent experience from start to finish. Im new to metals, so everyone I dealt with was patient and professional. I can see a long relationship with American Hartford Gold.

Great customer service! I really enjoyed the polite way I was treated! Im new to coin investing and am looking forward to a great partnership in the future!

I had and absolutely AWESOME experience with this group of great people. Tom Sullivan and Michelle Gutierrez were phenomenal in assisting me in purchasing precious metals for my future and also advised of future options with a guarantee of customer satisfaction. They stand by their word. Cant say enough about these folks. I will do business with them in the near future again!

I dont normally do reviews and if I do Im usually neutral. I just bought some gold and silver from American Hartford and was pleasantly surprised by how much care and time Adam Berman and Andrew Russell put into the sale helping me to understand what I was buying. I would and will recommend to my friends.

Mr. Benjamin Lee is a true professional and is very knowledgeable in his job. Also knows true customer service skills. Because of Mr. Lee, I was able to learn much more about precious metals then I thought I knew. I have recommended him to my Family and Friends. Thank You Mr. Benjamin Lee and Thank you American Hartford Gold Group. Also a special Thank you to Mr. Bill ORiley

I had never bought a gold or silver coin before, the whole experience was great with no pressure, everyone was very professional. I learned a lot about gold and silver that I had never heard before. Andrew Russell was my first contact and got me going . Adam Berman gave me a presentation that was very interesting and informative, especially since I was a first timer. He helped me make my first selection very easy . These people are very easy and simple to work with. Bill OReilly was spot on!

The first time experience is a little klunky. I recommend a guided learning be implemented which walk a first time customer through the process. There are a lot of pieces required to set up account, transfer funds, initiate a purchase, maintenance, etc.

AHGGs polite and professional service is 1st class, all the way. They explained things step-by-step and earned my confidence!!

Andrea and Chris at American Hartford Gold in Venice Ca. are pleasant professional, as if we were long time old friends. I will request them personally for my next order Aloha Mike PS Give them a raise!!!!!

American Hartford Gold made my transition very easy. Everyone was helpful and pleasant to work with. I am very happy with my move.

Im just getting started, but its been smooth so far and Ill report back later.