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Starbucks
1380 E Pacheco Blvd A, Los Banos, CA 93635, United States
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Starbucks
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Ha
Review №1

I have always had a great experience at this Starbucks. The atmosphere is great and theres always a place to sit. The staff is incredibly friendly and the service is great! They have messed up on my order a few times but to be fair they are incredibly busy and they are super apologetic and always rush to redo my order.

Mi
Review №2

I hate writing negative reviews especially if I work for Starbucks as well but this service definitely needs coaching at this location. I paid for two drinks that did not have what I asked for to begin with and politely asked if I could have them remade, the barista didn’t respond to me at all just took my drink with a blank face and attempted to fix it but filled my entire drink with ONLY whipped cream. I paid $5 for whipped cream. And they didn’t even want to remake it a second time. I had about 5% of actual beverage in my cup. Every time I come to this location thinking “this time they won’t mess up” but they always do. I hope store #6817 can see this and refund me or cooperate because this was unacceptable. If I wanted to buy whipped cream I would’ve purchased a can of it at any other store. This happened on 10/02/2021 @ 4:29 PM Drawer 2 Register 3.

Ra
Review №3

The harvest festival is fantastic, grape stomp, Slavic dancers, music and dinner. This winery is in a beautiful hilltop location, and has picture perfect views at sunset.

N
Review №4

The staff here is outstanding. The service was quick. I usually grad going to different Starbucks because of the long wait and my order not getting done correctly. However, this location goes above and beyond.

De
Review №5

I love Starbucks.. there always so friendly and honestly I go in so much so lol how funny is this... I go in there so much that they even learned my name by heart.. so they can call me when my order is ready.....

Fr
Review №6

Very friendly staff. Was very prompt and gracious in correcting an ordering mistake. A great variety of iced coffees. Had an iced decaf americano and it was simply excellent. Great choices of salads, snacks, and sandwiches. Strong, not acidic or bitter, and cold.

Br
Review №7

Lights are on but nobodys home! If your not ready for customers dont turn your drive through lights on. Waited for 5 min. Never served.

Pa
Review №8

Always favourite coolest people ever 😎 mucho gracias for your services 🥰

Ji
Review №9

Waited 35 minutes for 3 drinks ordered thru mobile app. Was served a Caramel Frappuccino with all whipped cream melted and 2 hot Green Teas that were served Luke warm with a lid not correctly sealed on one cup. No listing on cups of what items were. Crew was only tending to Drive Thru service. Very disorganized. Poor customer service. Over 20 - 25 people in Mobile App line at store. No CSR tending.

Da
Review №10

Awesome staff! Quickly served my drinks.

Ma
Review №11

Lovely people great service very fast and friendly

Er
Review №12

Super fast. Staff was very nice and efficient.

ir
Review №13

This place was not very good at service had 1 customer waiting and 5 works. Then they were out with many of items, they should be closed.

Je
Review №14

Who the heck runs a coffee shop and closes the restrooms to the public??? Will never return

Ni
Review №15

Never ever been to one sorry.Yes I do drink coffee.

An
Review №16

Anytime we order ahead and ill admit sometimes it wouldnt be enough time for me to make the two drinks we order, but time and time again bam they are ready and just how we ordered them. No muss no fuss.

So
Review №17

Very rude employees sad I just to go at least 4 times per week

An
Review №18

Grande White Mocha Frappuccino

Ti
Review №19

They are very, very busy so not very fast, but friendly service.

C
Review №20

They did a great job on our drinks, which tasted better and stronger than stuff from other locations where Im from.

mi
Review №21

Starbucks is an amazing place especially for hot chocolate I will always give it a good review cause its my favourite

Pa
Review №22

Every once in a while I like to purchase a latte with a pastry. Its convenient to place my order through drive through.

By
Review №23

Its a Starbucks. Nice and clean. Wonderful people

Kh
Review №24

Long line in drive thru.. good service

br
Review №25

Fast and friendly people

De
Review №26

Always enjoy going to Starbucks. Love stopping at this one every time on my way to Carmel, California.

fo
Review №27

You go and order coffee but the girls working there are so concentrated in their gossip they forget what your order was

Pr
Review №28

Fast & good service! We love Starbucks refreshers! Always delicious!

Cr
Review №29

Great customer service but it could be a little cleaner

Aa
Review №30

Every time I get a strawberry acai from here it’s like they empty the bag of strawberries with all the seeds Into my drink.

JD
Review №31

They were closing shop and allowed my family and I to make a purchase. Excellent customer service!

An
Review №32

It was pretty cool. Took a bit to make the drinks for being the only person there but other than that the people were nice and respectable. When I go to places I usually rate them with stars depending on how long it takes and also how they treat you. Quality as well but the places I usually rate I have been going to for a while and I just check to see how consistent they are.

Ma
Review №33

Just passing through town and I have to say this is the worst Starbucks Ive ever visited. Baristas struggling to get orders out and the manager just standing there asking them do you need help and still just stands there not helping.

Bl
Review №34

Love.. Everyone of their breakfast sandwiches.

Ul
Review №35

Great coffee, and fast service.

Tr
Review №36

Great Baristas.. awesome customer service!!🙂🙂❤❤

G
Review №37

Fantastic customer service at drive thru. Had 10 orders and he was Very accurate 👌

Se
Review №38

Take out only as of 8/25/21

Sa
Review №39

Order is usually the way I like it (some Starbucks make it different) great experience:0

Ke
Review №40

Really love Berry very Hibiscus

Ma
Review №41

Love starbucks coffee

Ra
Review №42

Had their egg and sausage sandwich but they didnt have any decaf coffee

Je
Review №43

Convenient location as you travel through Los Banos. Not the most friendly group and they tend to be slower than other SBs I frequent. Fortunately, the coffee is consistently good.

Ro
Review №44

They got my very easy order wrong. Black coffee and the put cream in it.

An
Review №45

Horrible customer service.

Li
Review №46

I never had problems customer service and clean and fast thank you

No
Review №47

I love the mango dragonfruit drink

Be
Review №48

There was a long line in drive-thru so I went inside place my order and realized that people behind me were getting their orders before myself I dont know what happened but I waited for my order 12 minutes or more it was very dirty was not kept clean

St
Review №49

Fast service and great coffee!

Br
Review №50

Always a good place

Ca
Review №51

Keyana is the best! Wonderful communication skills and (if) for any reason you may have a drink thats not what you ordered she is quick to have it redone. Everyone has a great personality here.

Ro
Review №52

Excellent employees. They are always customer service oriented, courteous, professional and personable.

Ca
Review №53

Kids hot chocolate should not be hotter than my coffee. Was offered to keep the scalding hot cup and they made another. Sensed a bit of attitude from the other staff. Other than that everything was fine.

Ne
Review №54

Did not make eye contact through out the placement of order or when I received my drinks. It took an extraordinary amount of time to create 3 generic and basic drinks. No one said goodbye or have an nice day or anything. Incredibly lacking in customer service. They were more focused with chit chatting with each other than making quick drinks and a great customer service experience.

In
Review №55

Love how it opens up early and closes late. Would be nice if it was 24/7

Ri
Review №56

Love this Starbucks. Always friendly and helpful. Walking distance from my office.

Id
Review №57

Always good coffee.. my favorite!

Ra
Review №58

Awful service their computer crashes often or they have no gas you name it.

Mu
Review №59

Just perfect

A
Review №60

Starbuck Drive-Thru (Walgreens)Pacheco X Mercy SpringThe ONLY Starbucks open in LB due to pandemic #covid19 at this time. The wait is long, at times cars in line up all the way to Walgreens Pharmacy Drive-Thru. I use the app while waiting in line so my drink is ready when I get to the window. The baristas are great! They are smiling, getting the orders done and moving that line. ☕☕☕ Thank you for showing up and making our coffees!I removed a star ⭐ :LONG SHOTS are not available at this time ☹ ☹ ☹

Se
Review №61

This is my best favorite Starbucks. They have the slowest drive though I have ever been in the previous other times that I have gone here. Today I decided to go inside due to all of the cars in the drive through. The inside of the store did not look clean trash cans where filled all the way to the top. Not happy with this Starbucks store at all. Customer service is not bad

Ru
Review №62

Good coffee ☕

Ri
Review №63

Not the nicest service at 4:30am on 01/06. The drive-thru attendant (female, ponytail, brunette) was in a sour mood...? It’s not my fault that you’re working this early!

Fe
Review №64

Decent service but sometimes they got a lot orders messed up! They are next to a Jack in the Box and its in a great convenient location. The place is actually really nice inside with decent amount of seating.

Ga
Review №65

Exspensive but ESPRESSO!

CI
Review №66

Always packed but still fast and quality product whether your in drive thru or inside!

Li
Review №67

Great service line was long

Ja
Review №68

Fast service for being busey

Co
Review №69

Outstanding Service! Congrats Emily on partner of the quarter!!

Sa
Review №70

Great service.

Ca
Review №71

So slow I’m sure the Dutch bro next door is gonna be built before I get my incorrect order

Di
Review №72

This is Saturdays review. ...Well they didn’t make my white mocha correct it’s always hit or miss sometimes it’s great and other times it hella sucks I would have went back to complain but just didn’t want to complain after complaining 2 times at Starbucks in Target I gave up just took my money ..... the employees should real get retrained how hard is it to follow the recipe like really..... ughEmployees are nice and smile :)I knew it wasn’t going to end well when they made us fraps instead of hot coffeesOh well ❤️On Friday my coffee was good ❣️I even took a picture 🙂

Je
Review №73

Love starbucks!!

Re
Review №74

My order was cool as it was sitting there for a while before I went to check on it. The place was not very crowded. The person calling orders was quiet.

te
Review №75

The customer in front of me was yelling at the cashier while the cashier handled herself very nicely. They kept yelling at that poor cashier. I was the next customer and I apologized to the poor girl. Her coffee order came up quickly and she was called 2 times neither time she moved and at this point we all knew she was Maria. We both ordered danishes that got down quickly. Her 2 coffee s were still there and she had been called another time about coffee. Once I picked mine up she had a cow over my coffee being done first. We all tell her she had been called 2 times. The employees of the morning shift today just for that womans rudeness and again while I was walking out. Ur employees were very helpful to this person who should had been denied service and made to leave. People should not act like she owns them. Not right thanks teresa

Ju
Review №76

I was very shocked how fast the drive they line was going. the line was long but went very fast. the only thing I was very upset w was when they handed me my iced caramel macchiato it was so messy and spilling all over my hand and I wasnt offered a napkin I had to ask for it. The barista was just there looking.. He was very friendly and after i asked for the napkin he then apologized.

Sh
Review №77

Extremely busy at all times, but super friendly and efficient

La
Review №78

Super fast drive-thru service, even with food in your order!

Li
Review №79

Great service!!! Friendly warm atmosphere and Service with a smile Is definitely their motto. The barista smiled called me by name and confirmed my order, which was delicious.!! As I was leaving the young man who took my order called me by name and said “Have a nice day “.What more can you ask for. Good job guys !! I will definitely stop by again when passing through Los Banos.

Fl
Review №80

Service is generally great, but a couple of times they have someone in drive thru who hears my order incorrectly. It happened a second time and it was the same person who messed up my order the 1st time. Other than that generally great customer service and good quality control on the drinks.

Fr
Review №81

Best service from a barista that I have ever received

Ch
Review №82

Love my Chi Tea 🍵 latte from here .. Fast an friendly ALWAYS ..

Ol
Review №83

Very clean, friendly barista

Mi
Review №84

For the drive thru being super busy we got in and out really quick my drink had too much ice but other than that it was great

Mi
Review №85

This is a convenient location for passing by. Theres seating outside with umbrellas. The inside is a little small. I had to wait for my coffee in the front of the store since the area near the counter was crowded. The bathrooms are code-locked for customers only.

An
Review №86

Didnt have much sandwich options. Had a drive thru and outdoor seating area. Staff are super friendly and nice. Restroom could be cleaner. Sometimes groups of tourists come and so the line gets long. More or less the typical Starbucks.

De
Review №87

Attractive place, nice people helping us, good food and beverage.

As
Review №88

It was a good experience. We lost our phone in the bathroom here and the officials put it in a safe for us to collect it.

Ta
Review №89

Reached gold status. Love Happy Hour too. Sous Vida Egg Bites are dynamic.

Yi
Review №90

Willing staff members to accommodate water requests on top of prder. Nice and clean. Will stop again on future trips!

Ri
Review №91

Decent, but not a great cup of fresh coffee like you can get at a smaller local roaster.If you like a super dark roast where you can taste a burnt overtone, youll like this coffee more than me.

Mo
Review №92

The wait is RIDICULOUS!!

Wi
Review №93

Fast and friendly service.

An
Review №94

Nice..

Lu
Review №95

It is just a starbucks, but this place is very good to have coffee at all times... however, my favorite time to have coffee there is when sunrise and sunset. The crew is pretty friendly and the service is pretty good.

Li
Review №96

Had to try the vanilla bean frap with strawberry puree, plus a turkey panini. Very good and pretty fast.

Al
Review №97

The service I received at the drive through window was great. The employee that took my order was polite.

Br
Review №98

We ran out of Decaf. The Barista said.I looked at him, really? You cant do a Pour-Over? Or even an Americano?No, we ran out of Decaf.I frowned, in this entire store theres not one scoop of Decaf, anywhere?No. We ran out of Decaf.

Si
Review №99

Awesome thank you Starbucks the one by the Target plaza 💜💜

Jo
Review №100

First I had to use bathroom, but didnt have code. So I walk around table waiting in line an employee budged in front of me, I was wondering what she was doing standing next to the display case not making eye contact and it came toy turn and she walks in front of me without looking at me and starts to order. I promptly walked out the exit. Terrible customer service and this wasnt the 1st time at this location with problems.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:1380 E Pacheco Blvd A, Los Banos, CA 93635, United States
  • Site:https://starbucks.com/store-locator/store/13866/
  • Phone:+1 209-826-0382
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
Service options
  • Outdoor seating:Yes
  • Delivery:No
  • Takeout:No
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Healthy options:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • NFC mobile payments:Yes
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