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Winner Furniture
10509 Dixie Hwy, Louisville, KY 40272, United States
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Winner Furniture
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A
Review №1

I had been looking for a reclining couch for awhile. I was happy to find one at Winner Furniture. Thank you Rob for your help. I appreciate it so much.

Ti
Review №2

Enjoyed shopping here! Everyone was super friendly but not over powering! They gave me the respect to make the decision I am happy with. I feel like I got a great deal! Highly recommend them!!

Mi
Review №3

Great company with great people. I enjoyed meeting some of the customers out in Valley Station. You guys can always visit me on Preston Hwy

Fe
Review №4

Had the pleasure of working with Matthew to find the perfect living room set for my new home. It was important to me to have something spacious, comfy and affordable. Matthew was able to find me exactly what I was looking for! Would highly recommend to everyone in the Louisville area.

Ma
Review №5

The showroom was beautiful with many new designs Id seen online. Matthew (the salesman), was helpful and informative. I was able to get exactly what I wanted, and it will be delivered in a more timely manner than what many other furniture stores are anticipating. I had a WONDERFUL experience. Id definitely recommend Winner 🏆 Furniture!!

Li
Review №6

I finally broke down and decided to buy furniture I went to winner furniture and I had a very nice salesperson be very attentive and give me all the information I needed and was patient when I couldnt make up my mind gave me suggestions that made it easier for me to feel good about making such a large purchase I spent over $3,000 and came home feeling okay about ordering furniture to be delivered in 6 to 8 weeks I think that Ive got good prices from him and was very satisfied with his knowledge and his ability to get me the best price and give me all the information that I needed to feel secure about my purchase and all I would refer my friends and family to winner Furniture into this particular salesperson his name is Sean Payne

Ke
Review №7

We saw Matt Rademakers post on Facebook for the beautiful couch we purchased for our new home. We messaged him asking if it was still available and he responded immediately and offered us to come take a look, same day. We drove down and were NOT disappointed!! He was friendly, knowledgeable and efficient. We were in and out in 30 minutes. He even helped us to finance our couch 90 days interest free! I can honestly say this was the easiest purchase we have ever made and it was all thanks to our salesman Matt. Keep up the good work Winner Furniture and give Matt an increase or bonus because this guy is a gem. We will definitely be back for future purchases!! Thanks again 😁

Ma
Review №8

I was very well pleased with my purchase & the way I was treated by my salesperson, Matthew Rademaker, he was very knowledgeable about all the lift chairs & guided me to make the best purchase for my needs. I did not feel pressured at all & feel very good that I made. Thank you & look forward to recommending this store & Matthew to all my friends!!

An
Review №9

They were great, friendly not pushy.Great deal. Matt was awesome. They made it really easy. Would definitely go back again.

Ah
Review №10

I started out my Furniture journey at a different Winner location and was dissatisfied, I even almost went with another company but when I called the Valley station location my mind was changed. I worked with Matthew who was more than accommodating and worked really hard to get me taken care of. I was able to use my approval through Consumer Financial Services while getting a great deal on a whole house of furniture! Not to mention it was also able to get delivered and setup in the SAME WEEK! I can’t thank them enough for their outstanding customer service and attentiveness to my specific needs. I will FOR SURE be back to this location. I hope Matthew will still be there because he worked out an amazing deal. Thanks again!

De
Review №11

When you have looked in almost every store for that one piece that will complete your room. Finding at Winner Furniture was the best start to my day . Not only was the price perfect but the customer service was absolutely the best . Thank you thank you thank you. Cant wait until delivery day .

An
Review №12

Matt was awesome!!! Not usually one to leave reviews, but Matt went above expectations, provided exceptional service, and extremely pleasant to do business with. Hey Winners…your employees are your best asset.

Mo
Review №13

Good service . Great merchand. Good prices

Ma
Review №14

Matthew was very friendly, professional, accommodating and very knowledgeable. There was no pressure and I was very comfortable doing business with him. If I need furniture in the future, I would not hesitate returning to this store.

Ni
Review №15

I had to visit the store twice, to double check my measurements at home. Matthew Rademaker assisted me both times. He was very helpful, not pushy, and extremely knowledgeable about all of the furniture. Would definitely buy from him again.

Ta
Review №16

Matt was awesome to work with! I will recommend family n friends to come to the Valley Station store

Ma
Review №17

I was greeted when I came in . He asked me what I was looking for. I told him a couch & loveseat. He was right on it. He worked with me till we reached an aggrement. He was so professional. I couldn’t have asked for a better deal or a better showmanship. Thank you again Winner furniture. I love u guys. Wish you all wasn’t closing. Your going to be missed. Good luck going futher on . Sincerely Mary Compton Your the best

Bl
Review №18

Today I made a purchase with Mr. Matthew Rademaker . Very good attention and he was very patient. Thank you! I give it 5 stars.

da
Review №19

Had a great experience buying loveseat and chair Mathew Rademaker was a very knowledgeable and helpful salesman. He is an employee well worth having. Thank you Matt

Ro
Review №20

Our experience with Winner Furniture was seamless. Matthew Rademaker was very helpful and patient with us. Would definitely recommend him for a great experience!! Thank you Matt!

Wa
Review №21

Very knowledgeable salesman had just what I needed

Do
Review №22

Matthew was very friendly and helpful, I had bought 2 dinette sets a couple months ago, so I came back and bought my bedroom set and he was wonderful both times, I will be back for more items

Ma
Review №23

My visit to Winner Furniture came by way of me waiting to get an oil change from Tire Discounters. Upon my arrival I was pleasantly greeted by Matthew Rademaker.I was in need of a dinette set but was kind of just looking. He showed me what they had, I found something that I really liked & he offered me a deal I just couldnt refuse!Unfortunately the item is not in stock, but Im impatiently waiting for the arrival of this beautiful set. Im always hesitant to spend money, but Im glad I went inside & thankful for Matthews wonderful customer service. If it wasnt for him, Id be still hanging on to this 21yr old set I currently have smh. When I say I cant wait, Im too excited. My purchase will help complete the vision I have for my dining room.Winner Furniture has some BEAUTIFUL pieces of everything a home needs. They will be my 1st stop next time Im looking to buy. Thanks Matthew for giving me the kool-aid smile!A VERY Happy Customer!

To
Review №24

Our salesman was Matthew Rademaker service from him was excellent. Winner Furniture has always done our family good wirh all our purchases. Thank you!

Be
Review №25

Very friendly and the deals are amazing... sad to see them go..

Sh
Review №26

My experience was very positive at Winner Furniture. I had visited several furniture stores before stopping here and Mr.Bates was the best person at finding a sofa that fit my needs. He gave. me several options and explained the pros and cons of each. I am very happy with the choice he helped me with and the friendly service given. I will definitely recommend Winner Furniture in the future and make further purchases.

Li
Review №27

I have been waiting three months to receive my furniture. I was told an ETA and even after the date passed, I was given a later date. No one ever contacted me to let me know that my furniture still wasnt in, I had to contact them every single time. I made this purchase in January it is now March almost April. They had no problem taking my money but they definitely are taking their precious time getting me my merchandise. They arent providing any type of compensation for my trouble either. I WILL NOT shop here ever again! I guess they have stayed in business so long because they are scamming people. I hope no one else gets caught in their web of deceit! BE VERY CAREFUL!

XV
Review №28

Service was very quick and courteous, Matt was knowledgeable and made it painless to get some great deals.

Mi
Review №29

Matt did a good job thanks for your friendly and helpful personality.

Li
Review №30

This is the worst furniture place that you can go and purchase any type of furniture. They are taking advantage of a young girl that has moved out on her own for the first time, paid almost $2000 for a couch back in November and still to this day giving her the runaround on it. When she politely asked for her money back to go elsewhere they told her that there’s no refunds. There is absolutely no excuse for a company being able to do this to a young girl just starting out on her own. This is inexcusable and somebody needs to shut the doors down to this place until they realize how they are treating customers. You cannot bully a young person like this. I don’t care what you say your policy is...right is right! They should’ve never sold a couch that they could not deliver and especially denying her her money back.!!!! Our family will be seeking legal counsel! We will never shop here again and we’ll tell everyone else this experience!

Br
Review №31

It was great. It was fast and easy. Coming again

Li
Review №32

Matthew at Winner Furniture on Dixie Hwy. was very helpful and explained every situation step-by-step.

Le
Review №33

Lincoln and Brian were phenomenal, and made sure the products I purchased would fit my families needs. I have visited other locations, radcliff, and left frustrated! Unlike other locations, Lincoln and Brian made sure I was aware of the current sales! I choose pick up and did not have one single issue picking up or having help to load my merchandise. I will gladly be making the drive to Valley Station Winner Furniture to purchase my sectional next!

co
Review №34

Matthew Rademaker took very good care of me and my wife today very fast service and got me the furniture all in the same day

Ka
Review №35

I have been looking for a couch for quite some time now. Other furniture stores nearby have told me inventory is completely sold out and that they could order it and have it delivered in 5-6 MONTHS! But here, I was able to find exactly what I wanted, have it price matched to knock off almost $100 AND have it delivered in a months time. I also recommend using their website to text a rep to have the order delivered, it was very convenient while I was at work.

Ta
Review №36

Very accommodating. I’m immune compromised and they arranged for my husband and I to come in before opening hours. Very kind and personable. Gave us a decent price discount as well.

Ki
Review №37

Mr. Brain is not a pushy sales man. Very patient, answer all your questions honestly. I am a long time winner customer I always come here first whenever I need some furniture

Na
Review №38

Matthew Rademaker was a wonderful special ist getting the help I need to help my mom with a Bed Frame that they will set up for her because she is 94 and really needs help. Just the man I needed to help her! Thanks

Ap
Review №39

Matt was very friendly and helpful! Will for sure shop there again!!

De
Review №40

Easy to work with, best price . After going to 4 other furniture stores for the same power sofa.

La
Review №41

Went above and beyond to assist me with my purchase. Very knowledgeable and friendly, great experience overall

Ke
Review №42

Very nice people and would refer any body to this store great experience, Keith soles a 1

Kr
Review №43

Brian was extremely helpful and able to help me 100% via text message as I recovered from Covid. He was patient as we sent pictures back and forth and spent a great deal of time helping me find pieces I loved.

Ja
Review №44

Great service nice and very professional. They make sure the customer is comfortable.

Br
Review №45

Matt was awesome. He helped me out with what i was looking for.

Mi
Review №46

Friendly and informative employees. Very helpful.

Li
Review №47

This was the best experience I have ever had purchasing furniture. Everything was handled via texting due to the pandemic and winter weather. Any question I had was answered completely and quickly. This was my 2nd purchase at the Valley Station Winner Furniture and will definitely not be my last. Great place to shop!!!!

Kr
Review №48

I have definitely had an experience with this place! I am military and moved from out of town and originally placed an order for a new sectional over the phone with Jay Crawford. I had some issues with a delay is delivery dates (due to COVID, not an issue with the store). Because of my time constraint, I ended up choosing a different sectional that could be delivered sooner. Jay was my salesperson and has been amazing throughout the entire process! My sectional was delivered last week and I love it! Customer service is friendly and proficient. The delivery was exceptional and I highly recommend working with Jay if you can! When I’m ready for a bigger bedroom set I’ll definitely go back to Jay at Winner Furniture.

Ke
Review №49

The manager was very helpful at finding what we needed and went above and beyond making sure it worked for our limited space.

St
Review №50

Went in looking for a specific dining room set and they had the exact one I wanted but the price was quite a bit higher than I saw online at another store...the manager Jay and sales associate (Maurice)matched the price and went a little lower...I also will be able to get it a little quicker. Jay and Maurice were awesome!! Definitely gained a return customer ❤️💪🏽

Mi
Review №51

Friendly guys, helpful and decent prices. Not outrageous, but not bad.

Si
Review №52

This Is My Second Time At This Location And I Loved It Lincoln Was Very Nice And Helpful And Was Vey Friendly I Will Tell Anyone To Go To This Valley Station Store.

Te
Review №53

Great Customer Service Very Professional and Very Courteous I Recommend that above anyone

Na
Review №54

Lincoln was a great sales person. Bought 2 beautiful sofas. Searched several stores and found the best price for good quality.Delivery will be a few months but worth the wait.

G
Review №55

I purchased a new dinning room table and chairs from a me Crawford and he was may definitely a pleasure to work with. I dont know much about the table and chairs yet because I havent gotten them yet. However Mr Crawford put me at ease with his kind words of encouragement that If I didnt like it I could just get another.

Ke
Review №56

Lincoln is very professional and knowledgeable of the product.Pleasure buying at Winner.Will buy again. 👍

J
Review №57

I used to sing high praises about this company, but I will not anymore. The lack of communication and way they handle their customers concerns is awful. I purchased my childs furniture all the way back in August. August came and went there was no communication between Winner and myself. I spent up until now trying to get my money back to no avail. In a nutshell they dropped the ball admitted multiple times they dropped the ball. I was patience because of everything that has been going on in our city and the word. Sales Rep had no authority to give me my money back and caught all my frustrations. Manager avoided me and would not return phone calls or text messages. All they kept saying is they wanted to make me happy and keep a loyal customer. Not true, my furniture had been in Louisville since 8/25. I was told so many things by different people and I had to track them down for my answers, no the other way around. Furniture went from being here in September to 8/25, to being delivered to no timeline at all, to being shipped to being delivered. For all my trouble and inconvenience I was offered a lamp and rug by the Sales Rep after being told that I wasnt getting my money back. I declined I wanted my money back and to talk to the manger. Then manager mysteriously calls when text messages comes out about my delivery. He tried to sweet talk me and make me happy by offering me a comforter and giving my delivery fee back. I had to get off the phone and havent been back on since. No calls or texts messages haven been answered. I received nothing my delivery fee back or anything from the store. Furniture arrives today bed is not fully put together because some hardware is missing and they showed up without the mattress. Mattress comes later on that day. Now, I have to wait on some to come back out to finish the bed. I will NEVER purchase anything from this company. Whole I just want to keep you as a customer or happy is straight bull. MUTLIPLE TIMES THEY ADMITTED THAT IT WAS THEIR FAULT OR BALL WAS DROPPED ON THEIR PART. But they were still not wiling to be honest about the issue or give me my money back. Literally kept my money and my furniture hostage so they could cover their behinds.

re
Review №58

Went in to check out their furniture, looking fora new couch. So happy to have found one. It has to be ordered, and Ill be waiting a bit but the price was perfect. Sofa, loveseat and recliner for $1000!! Cant wait to get it and the service was spot on!

MI
Review №59

The staff at Winner furniture exceeded my expectations. They are very courteous and helpful.

Da
Review №60

Thank you Jay for taking the time to work with my wife and myself, we are extremely happy with the experience of purchasing our furniture from Winner Furniture. The service was awesome and friendly. Looking forward to working with you again.

Th
Review №61

Brian Bates was able to answer all of my questions online and was extremely helpful.

la
Review №62

Just bought a love seat for my aunt. The employee that helped me was friendly and helpful. He took his time to show me what I needed to see. My experience was awesome. Thank you

Br
Review №63

Great Customer service! Looks out for Veterans! Thank you!

Da
Review №64

Enjoyed the friendly salesman and his knowledge of the furniture

Vi
Review №65

Mat was very helpful and professional. He worked hard to find us two of the same recliners.

Sk
Review №66

Lincoln was such a joy in helping with purchase! Thank u!

Tr
Review №67

This is locally owned business. They are awesome at finding exactly what you are looking for! They give good deals in store that are not on their website! I highly recommend winner furniture on Dixie highway! Their staff are the friendliest people ever! We are super impressed with their delivery service as well! We are enjoying our living suit and just purchased a dining room suit there.

Ca
Review №68

Friendly and great service.

ta
Review №69

Very friendly staff with a quick and easy check out process.

We
Review №70

Lincoln was a great big help when it came to choosing our new mammoth sectional! Friendly customer service we will be going back!

Is
Review №71

Always greeted with a very nice attitude very friendly feel like I’ve known them forever Jay is the best they always hook me up

De
Review №72

I was shopping the market for queen size mattress sets. I visited Winner furniture simply because I was in that area. Im very pleased that I did. Brian Gates was my sales associate. He was very knowledgeable on all the mattresses, the warranties, and ways to care for the matters to assure I had the best results. I was in the store over 2 hours trying to make a decision and not once to did he rush me. I am completely happy with the choice that I made. Thank you so much

Ed
Review №73

Friendly and helpful staff. Definitely will return when I’m In need of more furniture.

Ma
Review №74

I had a wonderful experience at winners .the salesman was a pleasure to assist us .I would give him a 5 star rating or from 1 to 10 he decently would deserve a 10.thank you winners furniture plan to do buisness with you again .

Ka
Review №75

Lincoln was very nice and considerate and courtesy he has a very pleasant personality

Sc
Review №76

Professional, helpful friendly

Gr
Review №77

The salesman was super nice and friendly.He didnt try and pressure me into buying something like some places do.He just let me browse through the store till I made up my mind.Definutely a 5 star experience.Thank you.

Ev
Review №78

Robert Williams is the BEST at customer service, being a furniture coordinator and overall amazing service. He is knowledgeable and I wouldn’t go anywhere else. The quality of my furniture is excellent and has lasted through kids and moves! Delivery guys are nice and do an excellent job as well! A+ from me.

Li
Review №79

Brian Gates was by far the best salesperson in the industry. He didnt try to hard sell or follow us around the store but was readily available for questions we had. So happy with the service and the furniture we bought. We will definitely recommend Winner Furniture to our friends and family. 👍

Du
Review №80

I saved 75 dollars

Le
Review №81

The guy was very nice and very helpful.

Mo
Review №82

Ive purchase several items from winner furniture and I can say! I love the quality of the furniture and the prices are amazing.

Jo
Review №83

Service was great Lincon was very knowledgeable an very helpful

Pe
Review №84

The service was very friendly and informative

Lu
Review №85

Rick Wilson was extremely helpful and made the process very easy. He answered all my questions and made me feel at ease with my investment. Great experience!!

De
Review №86

Great customer service from Matt

Er
Review №87

The customer service was great! I got my couch at a wonderful price and it was ordered right away. The only negative was it took 3 weeks to have it delivered, but this was out of Winner’s control.

Sh
Review №88

I was looking for a sofa that this store didnt have on the floor. My salesman, Rob, called his other stores and found one that I could go see. He also gave us a great price on some end tables that are being discontinued.I returned Robs store and actually ended up ordering a different sofa. Rob went over and beyond to accommodate us.

An
Review №89

Sterling was the salesman that helped my mom today and he was so helpful and very kind. The other salesman was very helpful too but I didnt get his name. Overall experience was very good! Would definitely recommend Winner Furniture!

Li
Review №90

I met Rob Williams upon entering the store. And from start to finish, he made me comfortable and went out of his way to get me the bedroom set I was looking to purchase. Even when applying for credit didnt work for me, he never gave up on finding a way to assist. I am very pleased with my purchase and extremely happy with the service I received. I will definitely come back and shop with Rob and Winner Furniture in the future.

Sa
Review №91

They have some quality products! Great customer service representatives. Purchased from their locations several times and they appreciate people returning to make a house feel like home

Ch
Review №92

Jay was great to work with. Helped with any questions we had. Ill be back.

Ke
Review №93

My fiance and I have bought both of our bedroom suits for our new house from Winner Furniture. We are remodeling the house kitchen and we found the kitchen set we wanted from them also. Our salesman Sterling was super funny and he got us the best deal ever. We will definitely be returning for our new living room set. Thank you!

Re
Review №94

Sterling was great! Unfortunately, I do not think he got the correct credit for my purchase as I had called and spoke to someone on the phone. Sterling gave me several options and helped guide me in my decision. I had a busy three-year-old with me and he was very patient. I will be back to work with Sterling for future purchases.

No
Review №95

I am exceptionally Satisfied and Happy with my salesman Assistant Manager Rob Williams. He met all my needs with no problem! I will continue to shop at Winner as long as he is available to assist me.... Thank you very much Winner!

St
Review №96

They were great always very knowledgeable and professional.

Mi
Review №97

I worked with Robert. I choose this location not because it was closer but because attention and willingness of Robert to make sure I got exactly what I wanted for the best price. At first I was hesitant because I don’t receive large tax refunds but after working through the numbers with me. We built a solid plan. I look forward to my new bedroom and I don’t appreciate Robert and Mario. I want my lamps next time though ☺️😂🤣😇! Mario would we great to work with to. That you man was crunching the numbers. That’s teamwork!

Sh
Review №98

Rob was very patient and caring. He helped me get a lift chair for my grandpa. Hes awesome. Definitely will be coming back.I went there on 2-17-2020 and had brian and another lady. They was very patient with me and gave me a great deal. Love this place

Cr
Review №99

Very helpful and worked with what we nedded

St
Review №100

Great customer service at great prices!!

Information
8 Photos
100 Comments
4.8 Rating
  • Address:10509 Dixie Hwy, Louisville, KY 40272, United States
  • Site:http://winnerfurniture.com/
  • Phone:+1 502-933-7283
Categories
  • Furniture store
  • Bedroom furniture store
  • Furniture wholesaler
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:12–5PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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