Alexandra M. was so patient, professional and knowledgeable. She was not pushy and allowed me to take the time I needed before deciding to make the purchase. I would highly recommend seeing her at the showroom. I can’t wait for my bike to arrive in 10 days!
Went to the shopping mall to visit another store, and found the Peloton Showroom by accident (didnt know they were there). Was considering buying a bike in the future, but after speaking with Alicia Peterson and Kevin Minnick, I bought one that day! They answered all of my questions, were very knowledgable and patient, and made the process very easy. Highly recommend!
I booked an appointment and met with Jay and his colleague yesterday. Wow - all of my settings needed to be adjusted with my Peloton, they were very knowledgeable and helpful. If you own, or are considering buying a Peloton, you definitely should book 15 minutes with them. I will know avoid a likely shoulder and/or hip injury and enjoy my Peloton much more. Thank you fellas!
Zach was awesome and very knowledgeable. I stop by to say hello every time in the mall and he is always welcoming and energetic! He answers all of my questions, keeps me updated on new products, and helps keep me motivated!
My buying experience was wonderful because Zach Fisher was friendly, knowledgeable, and easy to work with! He answered all the questions I had (which was a ton) and even checked on the delivery status for me throughout the process. I would highly recommend Zach and the oxmoor kiosk if you’re thinking about buying!
Zach Fisher was awesome when buying a bike. He was never pushy about buying and ensured I had all questions answered. Zach helped me make a decision between the bike & bike +.
I had thought of a purchasing a Peloton for the longest time, but wasn’t quite sure if it was for me. That was gone the minute I stepped in here! Zach was wonderful and showed me all the cool things that a peloton could do. He was super knowledgeable and helpful. I can’t recommend him or Peloton Louisville enough!
We came upon the kiosk by happenstance, as we are not from the area and were shopping at another store and decided to walk through the mall. We stopped in as I have had pain in the back of my foot from riding. Lucy and her co-worker were amazing. They offered to do a professional fitting on both my husband and myself, which was all of about 5 minutes. We quickly discovered we were not riding with the correct settings. They answered all of my questions from screen casting, to fit, to cleat position, everything! If you are even considering a peloton, want to learn more, try it out or are just plain curious, I highly recommend stopping in. You will not be disappointed.
I worked with Zach at the Louisville Peloton location. He helped me and my girlfriend decide on which bike was best for us and showed us everything we needed to know to prepare for the arrival of the bike! Love it!
Zach Fisher was extremely helpful when ordering my peloton. He asked me numerous questions to try to find the best possible discount I could get and I truly feel like I got such a huge bang for my buck! I highly recommend seeing him. He also put myShoes on for me and sized me what an angel. He also said I should be a peloton model. What a compliment!
Zach Fisher at Louisville Peloton is one of the reasons this is my favorite purchase of the year! He answered all 100 questions I had about the bike and accessories. Highly recommend
Zach was very knowledgeable about all of the products at Peloton and helped me pick the correct bike for me. If you are thinking about purchasing anything, go see him and he can help!
Zach was the primary reason I bought a Peloton+. He was knowledgeable and helpful. I enjoyed the buying experience.
Great and fast service!
Great customer service
Great Customer Service!!!!!!!
Listened, provided concise, relevant information. Thanks Alexandra!