I needed a sealer for some wooden steps. They did not have what I needed in stock. They called a supplier and I was able to pick it up the next day. They went out of their way to get me what I wanted. They are very knowledgeable and have great customer service skills. I highly recommend them.
I recently found this is an Amazon pickup point. Its a good little paint shop among a cluster of name brand paint stores. The store employees were friendly and quick to serve you. And they are experienced at pickup procedure. I received my package easily.Really, this is a good extra little way to draw customers to your own store, too.Well done, Dages!
This place takes customer service to the next level. I live over 100 miles away and needed a custom item that they are the closest retailer for. Not only did they work with me to get my item perfectly customized, they shipped it to me overnight and saved me 5 hours of driving! If you are in the Louisville area this place has to be your go to for all your painting needs!
Excellent customer service!. Employees acknowledge that you’re there and let you know they will be right with you even if they’re tied up. Every employee I interacted with went above and beyond to assist me. Better than any experience I’ve had at the bigger retail chains. This will definitely be my “go to” paint store.
Good deals good service
I cannot express how grateful I am for all they have done for my investment properties and my business. I highly recommend them when you buying paint.
Dages is my go to place for paint, stain & supplies. All employees are very knowledgeable & helpful w answering questions & offering advice. The store is easily accessible. Wide variety of color selections for any of your needs & will mix speciality colors for you.
I had been in search of paint for the exterior of my home. Tried several different paint store companies with no real customer service or support, so I was getting frustrated.. I walked into Dages Hikes Point and everything changed. Excellent customer experience from beginning to end. Elizabeth Pike and Joan Weiter were amazing all around in listening to my ideas, gave me their expert advice and guided me to the right choice. I absolutely love the iron gate color! Denise Killmeier also did wonderful in assisting me on ideas for my interior. Bravo to this store! This will be the only store that I will use for any projects in the future!
Always great serviceI did not have to go inside I gave them the color piece of metal and they matched it.
We were looking for a matte poly product to complete a project. Sales people were very helpful with selecting a product and a good brush. Their location is easy to see from the street and there is ample parking. I would recommend them if you have a project.
Way better than going to Lowes or Home Depot for paint and supplies.The staff here is really great and will show what your best options are for what you are painting.
First of all, thanks for your efforts during the social distancing period in staying open and taking great and exceptional measures to keep your customers and employees safe. On a more personal note, Id like to thank Anne for the kind note and special treat to my girlfriend, acknowledging her work as a nurse. It truly made her day.
Very friendly, knowledgeable folks. My first visit was yesterday to purchase the Advance paint for the painter doing our kitchen cabinet makeover. We will be back when our next painting or staining project starts.
I’ve recently purchased a home that every inch needs to be repainted. This was originally an overwhelming task. The design services at Dages has been phenomenal!! I’ve come in with some general ideas of colors and they’ve helped me narrow it down quickly. I’m thrilled with every color we’ve chosen thus far. I recently also started looking at wallpapers and the assistance was top notch! This is such a wonderful service, I highly recommend speaking to their design team about any questions with regards to paint color or wallpaper.
The employees here are beyond fantastic!! I visited on a Saturday and the store was empty when I came in... within 5 mins there was a line behind me with the phone ringing off the hook. This crew was unflappable. They too orders, shook paint, answered questions!! They were even carrying paint out to customers cars while being super busy! I came back for my order later that day. They gave me more information about the services they have at their other locations and gave me some pointers on how I can paint some metal pieces I have!! There is no one in the city who offers such excellent service!! I will be a customer for a life!!
The paint team is always helpful!
These guys are awesome and have been a huge help with all my projects. I wouldn’t go anywhere else!
Elizabeth was very helpful in assisting me in the selection of colors for my home. It was obvious that she has a keen and sensitive eye for color. She carefully listened to my preferences and was extremely helpful when we made our final decisions regarding the color palette. I am very pleased with the outcome and would highly recommend her services.
Instead of loaning me a paint book to pick out colors to paint my 9,000 sq, ft. house they made me purchase the book. It is a small thing against the purchase of so much paint but it was the principle. I will ask my painter Alex to purchase his paint elsewhere. I dont consider that good customer service.The measure of a good business is not the mistakes they make, but how they deal with those mistakes. I have changed my rating from one star to five stars because of the way they handled the situation. They happily refunded my money, apologized and spent three hours helping me with paint colors. I would definitely recommend them and would use them again. Thank you Elizabeth and Dages Hikes Point Paint & Wallpaper.
Great store! Excellent service! Went in for paint for a house I was flipping and had a problem with pet odor in the house. Not only did I get great advice on a color scheme for the house, Anne also recommended a solution to spray on the floor to get rid of the odors! It worked and the house looks great!
They are awesome. The people that work there are very knowledgeable and helpful. The products they represent are very reliable and of high Quality. Their pricing is extremely reasonable. So how could you go wrong, you’d be working with Awesome, knowledgeable, helpful, reliable, Quality and extremely reasonable all under one roof. Oooh yeah 3 different locations.
The paint crew always matches my paint to atee....they were very busy but made you feel like you were the only one there....❤ these guys...
I have been a customer of Hikes Point Paint and Wallpaper for 12 years. All the staff at each of their stores are very experienced, friendly and professional. They have always been able to answer any technical questions and offer solutions to help me in my painting and wallpaper projects. I highly recommend their services.
I was in the store a couple of days ago and Joan was very helpful to me. I changed my mind about a bedspread so I came back to rethink things. Elizabeth was there today and she too was extremely helpful. They also have excellent quality paint.
I have been buying wallpaper here for many years. They are always helpful and friendly. Papers come in as promised and look amazing. Many times pricing is better than other locations and their sales are helpful. Lots of in stock papers available for those emergency projects.
This store goes above and beyond what one would expect. My husband and I purchased a fixer upper and have been to Hikes Point Paint & Wallpaper numerous times for our favorite Benjamin Moore paint. The quality of the paint is top notch but the best part of the store is the great service. The owner Tony went above and beyond for my husband this weekend. We stopped by on Sunday needing paint for our remodel not realizing they were closed. My husband got out of the car to check the hours on the door and Tony just so happened to be pulling out of the parking lot at that same time. He asked us what we needed, and opened the doors up for us and got us our paint when they werent even open! Talk about great customer service. Tony you are awesome!
Great customer relations!! The best paint I have ever used! I never know what paint to use in what room and their expertise is excellent! Definitely help with making all the right decisions!
This is a great store! The staff is all well trained and very knowledgeable. Excellent customer service.
I have a decorative painting business in New York and sometimes work on jobs in Louisville. I rely on Hikes Point Paint for all my materials. They are helpful and nice to work with, and if they dont have what I need, which is rare, they will get it for me.
Great paint store. Helpful advisors. Benjamin Moore is excellent paint
The measure of how well a company does is often a result of how it handles problems, not how well it does overall. Lets face it: Benjamin Moore is exceptional paint. We went there because of the zero VOC paint, which is really evident in there being no smell at all once the paint dries and very minimal before. But we had a problem with the paint, which may have been partly our fault partly the paint. We really are not sure, but what we are sure of is that the store did EVERYTHING in their power to make it right for us. EVERYTHING, including the owner--Ann--coming to our home to make it right. And in the end that is exactly what a customer wants: for the product to work and for the company who makes it to stand behind it.Need paint? Buy it here. Yes BM costs more, but the paint is worth it. The customer service is worth it. The color selection is worth it. Your home and family deserve the zero VOCs and the quality paint, and your peace of mind deserves to work with people who are trustworthy, kind, and at the top of their business.
This is the best place to buy paint in Louisville! Color consultants are super knowledgeable and helpful.
Very educated with product line.
Dages Paint Company is the absolute best! Im no expert in painting, but when I bought my house a year and a half ago I painted pretty much every room. Anne Nutt and the rest of the crew are very knowledgeable when assisting in picking colors to meet your needs and guiding you in the right direction for other supplies you may need. The paint is absolutely amazing... it goes on easily and is a great consistency. I just painted my bedroom and didnt even need a second coat! They are also wonderful in answering questions about any concerns regarding your projects. On top of all this, they couldnt be more friendly.. like family... which is just one of the amazing perks in supporting local businesses! I wouldnt recommend any other place for any of your painting needs!
The guys are the best. Always willing answer any questions you may have. Thanks you all
I always receive great assistance & professional advice before each job I tackle. I recommend anyone in need advice & painting professionals to stop in. The interior designers on staff make sure you select the right color & the staff behind the counter makes sure you have the proper tools & paints
They had the exact product I needed and the staff was courteous and fast to acknowledge me. Great job.
Great service
Wonderful customer service! Friendly and helpful staff! Very happy with the quality of the paint!
Hikes Point Paint has the best quality paints. I love the staff. They are so helpful!
Ive been using this store for my main paint supply needs for nearly 15 years. I cant say enough about the friendly service, the knowledgeable staff, and the quality products I have purchased there. I have worked on commercial and residential projects, and always Hikes Point Paint and Wallpaper is my go to place for all of my painting needs. They go above and beyond!
They matched up the color of my 20 year old deck for paint on the new section - perfect! And, it was the right amount to the brush stroke. Rain is already beading up after only one application, thanks guys.
Ann from Hikes Point assisted me with a large Romabio order for a recent exterior Reno. I traveled from Cincinnati to Louisville as Hikes Point is the closest distribution for Romabio. She was fantastic to work with. During my project I was short a substantial amount (my brick is very rough and took a lot of paint) and good karma and Ann’s customer service came into play. Ann was heading from Louisville to Dayton Ohio that day and offered to bring me the remaining order. This is what keeps retail alive. With more and more brick and mortar stores closing and online taking over its business owners such as Ann that will continue to thrive. Thank you so much for everything!!
Great, locally-owned stores with knowledgable staff. Love that they carry Lockuplead products and have good advice on dealing with lead paint. Best in town!
Friendly, quick service from the staff.
Chuck is a great salesman all around good guy always been taken care of at the hikes point location
Went in to buy a specific paint color and the gentleman Corey was extremely nice and helpful. He told me that the colors probably wouldnt be an exact match because the paint i was trying to duplicate was a varnish with a few additional chemicals in it. He told me if it was too far off to bring it back in and they could test both paints and get them as close as possible. I went home and the paints were very noticeably different. I went up the next day and another guy that worked there refused to match the paint because he wouldnt color mat h sherwin Williams version of their paint color.Basically i just gave them 30 bucks for a worthless quart of paint
Best place in the city for paints and paint advice. Super helpful staff!
Great place, very nice and well informed.They know the product and are very helpful.Have been going there for years and plan to for years to come.
Great place for interior design ideas and the things needed to make it happen. Friendly staff that shares their knowledge!
Best place to buy paint! Great customer service!
Excellent Service
Beautiful store with huge selection- very personal and customized for your specifics needs- the paint is perfect !
Elizabeth Pike was extremely helpful and knowledgeable!
They are so helpful and knowledgeable. Plus they are local.
Prices were fair and service was excellent!
We have been custom at Hikes Point Paint for over 16 years. The excellent service and selection of high quality products keeps getting better and better .M Sperry
They always do a great job.
Professional yet neighborly customer service. Knowledge from the staff really helped me remove old carpet padding from my hardwood floors.
Awesome
Great people, friendly service
The salesman refused to sell me paint for my porch. It is what we have used for years but he said he would not sell me paint for my porch. It was odd. We have bought thousands of dollars in paint there (including porch paint) and never had such a strange response. They lost my business.
Great people and great paint
Great service.
Awesome and knowledgeable Staff!
Wonderful service always!
Best paint Available
Best paint store in Louisville
Delbert is always spot on with any and everything you need!
Ok
Great paint
Great paint,, and equipment