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Phelps Hardware
5203 Elzie Rd, Louisville, KY 40258, United States
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Phelps Hardware
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Ja
Review №1

Purchased a garden sprayer and a few other items there. They are typically very helpful to help you find what your looking for.

De
Review №2

Theyre very nice here. And I love that they have a post office. So close to my work.

Jo
Review №3

Mikes place!! Ive known him for years and hes got a great business. The workers in here are great, always wanting to help you as soon as you enter the door. He couldnt ask for better employees! I use to do business with him at his first store on old 3rd street. Thats when I first met him and the good guys over there. Funny how time passes and you end up back with the same company not the same employees, but the same owner that you always loved doing business with. Im sure hell appreciate this, not knowing who I am and Im sure hell be curious. Lol Hi Mike!! Just be happy you have a great business!!

Sf
Review №4

Great Mom and Pop store. Super friendly and helpful. they might be a little higher then the big box stores, but you dont have to wonder around looking for help if you need it and you can be in & out a lot faster.

Je
Review №5

A local gem on Dixie Hwy.! I have always had a great experience there and the employees are very knowledgeable and helpful.

Ri
Review №6

Great little local hardware store. Prices are a little higher then big box but theres friendly help and you can be in and out quick.

Ke
Review №7

Nice neighborhood store. Friendly and helpful. Post office in rear of store.

Do
Review №8

Fast customer service, convenient parking, friendly staff, ok selection for local hardware.Inexperienced staff, cannot rely their advice.I would rather support a small place like this vs Home Depot or Lowes, however Lowes has some experienced workers and I get much better plumbing and other advice.

Da
Review №9

Has stuff that the big box stores dont

ja
Review №10

Good people good info

Jo
Review №11

They,re very helpful when you need a little help with a projects and if they dont have it theyll recommend another hardware store that might have it 👍

Me
Review №12

They were very friendly and very helpful in finding what I needed. They are suggestions were right on I would definitely recommend stopping in

Br
Review №13

Had a good stock, supply list of essential parts 2 get the job dun right

st
Review №14

Buy stamps great PO office, can pick hardware items at the same time and covid items

So
Review №15

A true hardware store. Workers are super friendly.

Ch
Review №16

Was only inside for a short period of time. They have a post office inside which is nice however the parking lot has a lot of pot holes so be careful. That was my only main complaint

Ch
Review №17

Fast and friendly service!

Mi
Review №18

Very knowledgeable staff. Keep up the good work.

To
Review №19

Best hardware store in town. The staff is awesome. Good local store ran by good local people. Everybody is great. 👍

S
Review №20

I wanted to say Thank You to the young gentleman who carried out my bag of sand today. I wasnt expecting that to happen. something you dont see much of anymore.

Ka
Review №21

What a great locally owned hardware store. You receive personalized attention the moment you walk in the door, unlike at Lowes and Home Depot. They are very knowledgeable and will actually walk you to what you need, real customer service at a hardware store, which is a dying breed, but not at Phelps. They know how to put the customer first.

Jo
Review №22

Great place. Rather go here than the big box stores. Personal service as soon as you walk in.Been there 4 times in the last month.

Cr
Review №23

Employes are the best do helpful and friendly. You feel at home!

La
Review №24

Amazing hardware store and a Post Office too. The associates are so helpful and courteous and do curbside pickup.! Easy in and out no wait. They are a jewel in our neighborhood. Thank you so much for all your help.

Re
Review №25

Will be going here from now on.

Ni
Review №26

Only place in town that had propane. A little on the higher price per gallon but very helpful people

PA
Review №27

Best store in Louisville. Reminds me of my home town hardware store in the country.

m
Review №28

My shower valve and diverter stems were leaking and I could not find out the company who made them. I went to Phelps Hardware in PRP and Don was able to use a tool and match the exact parts I needed to finish the repair. Tim gave me additional information to have the project completed correctly and make my work easier. They also have some other products that no other place has.

Jo
Review №29

Down home feel with everything will need.

Sc
Review №30

Good store for little projects

Ph
Review №31

We were able to get what we needed with out any hassle!!

MI
Review №32

You pay more but if the box stores dont have it they do. Very helpful employees also.

Br
Review №33

They have everything here. I dont care what u need, its here.

Ca
Review №34

This is a great local hardware store AND post office. Its nice to be able to get in, find what you want and get out quickly. Always get great service when I need help finding things. And the post office is a nice convenience. I recommend Phelps to anyone trying to avoid the big box stores.

Lo
Review №35

The people in Phelps hardware as usual but they are very courteousand it work right away they said theyd make it over if it didnt and I can go in there because they have a post office in the back of the store and that is Handy for me and I was very pleased that I was able to get in there didnt have to stand in line for long periods of time

Ma
Review №36

Very helpful and knowledgeable. Not to mention friendly

Ca
Review №37

This is a place you go to if you need that old man knowledge like your grandpops used to give you. Can fix or put anything together. Thanks OG

Ji
Review №38

Great store, with a mailing center real friendly staff

Va
Review №39

Support the small more personal business owners. Clean . A post office inside. Great service 🤗

Ra
Review №40

The staff is always friendly, helpful, and knowledgeable. The greatest thing about shopping here is that you can generally find different options for different items and tools that you will not find at the big name hardware stores.

Te
Review №41

Great hardware store with the bonus of a Post Office, too. Super employees ready to help.

Th
Review №42

They have the hard to find things you want and find in the large hard ware stores

Da
Review №43

One of the best hardware stores in Valley Station!

an
Review №44

Very friendlyWas disappointed with the screen roll.Tore before I finished the window screenNot there fault, just frustrated

An
Review №45

Best hardware store in South End and mail office

Ju
Review №46

Mr. Phelps and Mrs. Phelps are always helpful down to the smallest details. Excellent quality products and beyond great service. By local and support you local businesses. I will continue to frequent their locations to the exclusion of the big box stores. If for some reason they dont have what you want or need, it can typically be ordered. Keep up the excellent service and work.

Ch
Review №47

You will never meet a better group of people. Always willing to help

Ca
Review №48

Always shop Phelps. They know everything about everything...no kidding. Always take u right to what u need. Great customer service, pricing. They have it all

Br
Review №49

S
Review №50

Friendly, prices r right. Just a small store

Ke
Review №51

My new keys worked! Ill be back! And the have a cool Store Kitty!

jo
Review №52

Helpful

Ro
Review №53

Good customer service.

je
Review №54

Great hardware store better then the bigones

Ch
Review №55

Never been there when they didnt have what I was looking for

Ic
Review №56

A great place to get your USPS and hardware needs met

Am
Review №57

This is my go to place for home repairs, getting keys made, lawn care items, and plumbing needs. Ill be going back for paint and bathroom plumbing accessories soon. I love supporting family businesses. They are so helpful.

De
Review №58

Friendly people that are very helpful and help you find what you need.

Sa
Review №59

Like the fact that they have post office capabilities

Da
Review №60

Always going to the post office in there there machine is always froze up and they tell me it will be 30 min before it comes back. I mailed a few packages there that has not made it to its destination

Jo
Review №61

They had everything I needed. Friendly bunch working there.

ma
Review №62

Best customer service ever. If they dont have it, theyll refer you to someone who does. These guys are great. Go here before the big box store, chances are they will have what you need.

Ki
Review №63

Great hardware store, low prices, great service and staff

Ki
Review №64

Very close to home. Never had a key made that didnt work. Love i can use their post office.

Ka
Review №65

Very friendly 😉

ph
Review №66

Great place, employees were friendly and helpful.

Ga
Review №67

Fast friendly service. So glad we still have a few mom and pop hardware stores

Ro
Review №68

Awesome

Co
Review №69

This place hands down has better service than Lowes or Home Depot. I was looking for a certain part, and after failing to get it or help to get it at Lowes and Home Depot, they help me get it in 5 minutes!

Mr
Review №70

Very good store everything I needed.

Li
Review №71

Always find what i need. Greeted as soon as you walk in the door.

Ka
Review №72

I love the hometown feel!

Br
Review №73

Nice hardware store

Je
Review №74

LOVE PHELPS HARDWARE AND POSTAL!!! I WORK HERE AND ABSOLUTELY LOVE IT!!!

Pa
Review №75

Definitely the best customer service youre going to find at a hardware store. Prices are fair, selection is good...and of course when you shop, youre supporting a local business and co-operative.

Yv
Review №76

Very Friendly and helpful

To
Review №77

Good selection, pretty good prices and superior customer service that far surpasses anything the big chains offer. Definitely recommended.

Sh
Review №78

Family owned hardware store, friendly and always helpful.

Ro
Review №79

Great store

Li
Review №80

They always have what we need.

Ma
Review №81

Always a hello and can we help you when you walk in... Great folks!

Jo
Review №82

A great family owned and run business they are very helpful in finding anything you may need also they have a post office in the back making it very convenient to ship packages or buy stamps or mail letters

De
Review №83

Nice hardware store. Found what I needed.

Ma
Review №84

I love going here. They even have stamps that the post office dont have..I love to shop in smaller stores.

Ro
Review №85

Great family oriented establishment always someone is eager to help

Be
Review №86

Always go here for our hardware needs along with our postal needs and the service is excellent!!!

Br
Review №87

Got to the store at 6:55, 5 minutes before close, doors were locked. Just needed a sawzall blade. Ive tried to give this place all my business to help support the smaller guys even though theyre a little higher in price than the bigger box stores, not anymore. If youre gonna lock the doors at 6:55 then change your hours instead of wasting peoples time. I work 6:30 to 5 during the week so I understand being tired and wanting to go home, but Im also in the customer service business and I understand I cant always leave AT 5:00 if my customers need me for a few minutes past then. I understand my $5 or $10 a month wont effect youre bottom line, just wanted to share my experience. No hard feelings, wish you guys well.

Ji
Review №88

Its ok, I think those Miller boys are a trip

Ja
Review №89

Friendly and helpful. Pretty knowledgeable or if they dont know, they ask someone who does.

de
Review №90

Staff was very friendly!

Ed
Review №91

If you cant find it at Home Depot go here.

Ja
Review №92

Stop in found what I was looking for at a good price got a little knowledge to but good thing I stop there instead of the big chain hardware store thanks

Ro
Review №93

This place is very great for what u need... But the ppl are very rude will grab you without warnings they have absolutly NO respect for any one... Im pressing this issue to the fullest... 😡😡😡👎👎👎👎

Ma
Review №94

Excellent and friendly service.... Someone could probably run a weed eater out front though lol

La
Review №95

Great little hardware store....workers very efficient and polite. Great location for a post office too

La
Review №96

Always find all of our handy needs here and they have tge kindest people working here.

Li
Review №97

Love going there, such friendly and helpful people ❤

Wi
Review №98

They have always been friendly and helpful and knowledge and experienced if they dont have what I need they will do there best to get it or find out where I can go to get it

Ja
Review №99

Friendly folks, great service.

Ke
Review №100

Good store courteous service and fair prices

Information
16 Photos
100 Comments
4.4 Rating
  • Address:5203 Elzie Rd, Louisville, KY 40258, United States
  • Site:http://phelpshardware.com/
  • Phone:+1 502-937-4030
Categories
  • Hardware store
  • Garden center
  • Home improvement store
  • Rental
  • Tool rental service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:12–5PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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