The only employee was the opening manager, July 23rd. She was very rude, no greeting, no customer service. She remained behind the register filling online orders and/or was on the phone during our entire visit. I prefer to shop in person but it’s employees like her than make shopping online more desirable. There were only a couple of planners displayed. When we asked to see the other new planners for the season she asked which one? She brought only one out and plopped it up by the register and said, here you go. I guess it was too much for her to actually hand it to me or bring out any of the others. She didn’t acknowledge the other customer that entered as well. We all left without making a purchase. (I refused to spend my money there) Customer service has seriously declined since our last visit.

Great service! Ive always loved Vera Bradley products and the lady working was so friendly and very knowledgeable of the products!

Overpriced and ugly bags. Lines to get into the store were ridiculous, and once inside, the store was completely chaotic. Staff were unhelpful and merchandise was strewn all over. Trying to find a specific item for a gift was a headache, and none of the products were even pretty or nice designs. They were offering a sale but pieces were still ridiculously expensive for the quality.

A good place to work. Enjoyable customers and associates. So glad to be a part of Vera Bradley.

Great quality on purses travel bags very nice

Very good the only thing i dont is u cant go alone if ur under a certain age that u have to have someone who is i think it was 21 or older

Super friendly employee and very helpful

I found pieces to my previously bought set.

Very nice great service

I called to ask a question if they were an outlet store. They arent, but the lady on the other line was friendly!

Employees are very rude. The employees never greeted us and continued to gawk at us and continue their conversation with each other

Very helpful!

Generally the staff ignores you when you walk in and are unpleasant.

Got a great Selection