They do a good job and treat you right. From making something new or refurbishing the old.

Unlike the two previous reviews I am actually a customer, and very familiar with the staff. There is no owner of the facility as its subsidiary of a local Corporation called PSC Industries. Luke Stuart (the plant manager) has addressed any issues i have had promptly as well as made recommendations for many for various fixtures i have needed fabricated. Gary Thomas (the facilities engineer) has been equally as helpful. Their quotations are fair, their lead time for projects have never came in late. Falls City is a service i keep coming back to because they have earned by trust and my business.

The owner of this place is extremely rude for one, my pregnant fiance called them to ask about a close friend of ours because we havent heard from him since NYE, (we are sure something is wrong) And the first person who answered the phone quickly told us we dont want any And hung up on us.Assuming this was a mistake I called back, explaining that there is no other way for us tp try and contact him (weve tried everything) and all we needed was a confirmation that HE WAS ALIVE. And the Woman on the phone COULDNT EVEN DO THAT BEFORE RUDELY TELLING ME OFF AND HANGING UP.I attempted to call back to respectively explain my stand point (my fiance is scared amd pregnant)JUST TO GET YELLED AT, TOLD IM HARASSING HER AND HUNG UP ON.