Best place around to get a mattresses hands down!!
My fiancé and I can not say enough about our wonderful experience today at Louisville Mattress. We were helped by Todd, the owner, who was very friendly! We had originally looked at a different store by they wanted 3K plus for a standard memory foam mattress. So, after leaving the original store we found Louisville mattress on google and it had great reviews so we took a chance and we are so happy we did. We paid half the price for what I believe is a better quality bed than what can be found at a chain store. Thank you so much for your fantastic service!
I truly cannot say enough good words about louisville mattress. Todd (the owner) had us in and out in about 15 minutes. He had a great selection of mattress sets, mattress protectors, bed sheets, and they even sell locally made honey & CBD products!!! We had went to about 3-4 different mattress places before coming to louisville mattress… & nothing compared to his products & amazing service. If you want mattress shopping made easy, & affordable go see Todd!!
We were very pleased with Todd and his knowledge on mattresses. He helped us find a king mattress that would fit our need for buying a new one to replace our old worn out one. We were able to lay on the mattresses that were recommended so we could feel how comfortable they were. We liked that it is a locally owned and operated business so that we could buy from someone with connections to the local area we live in. Todd even worked a nice deal for us and made us feel very welcome in the store. We will recommend this place for anyone interested in buying a mattress.
Hey Todd, I bought a mattress sometime in 2019 and and coils are broken and cant sleep on it now. also, the box spring is broken. Is there any warranty?
Todd is the best! Great service, you wont be disappointeda
This is the second time i have dealt with Todd and i am pleased. Great customer service ‼️‼️‼️ I would recommend this store to everyone.
I had a wonderful experience buying my new mattress from Louisville Mattress. The customer service was exceptional and I was able to take my purchase home with me the same day. I definitely recommend this company when youre in the market for great nights sleep.
Friendly, professional staff!! Very helpful!!!
Very helpful nice people all around great experience
Best prices and service, treated like family from this Local family owned store. They also have local honey! They have CBD oil too!!
Very friendly and helpful
Todd was very helpful & friendly, felt like I knew him forever. Definitely will recommend them to everyone looking for some mattresses!
Nice customer service. Awesome price.
Good people . Awesome price
While he didnt have the kinda odd ball item I wanted, he was more than happy to put in an order and have it shipped to me.
Easy to deal with and got a great deal. Very helpful and didnt feel like I was being pushed to buy anything.
My husband and I ordered a very soft memory foam mattress, we spent close to $800 for it and we were looking forward to picking it up. When we got to the store the salesman said that the bed that we picked out and paid for was sold to someone else but they had another mattress that was supposed to be the same that we could take and he offered us $200 back. So we took the mattress and it was very firm not soft like we asked for and paid for. We had to get a 4 inch thick mattress topper to make the bed more comfortable to sleep on.
What a great value!!! Terrific quality and fantastic prices!!! And, the service Todd provides is second to none. Highly recommend!!
Stopped by here about a month ago and Todd was great. Found a bed that works perfectly for my family and have slept better this past month than I have in awhile. Dude knows his stuff and will work hard to get you what you want for a great price.
I bought my second mattress from Todd, and the quality of service is just outstanding. He has great selection and helps to narrow from the large selection he has. Now I sleep like on clouds and wake up rested.Go see Todd and will not regret.
Got a great price on a great mattress! Wonderful local business and they are very helpful and knowledgeable. Highly recommend and I will definitely shop there again.
I bought my last 2 mattresses online and both ended up being huge mistakes. This time I decided to do some research and find a good local mattress store where I could try some options and hopefully make a better choice.I saw that Louisville Mattress was locally owned and had great reviews, so I wandered over one weekend to check it out. I was greeted by Todd (the friendly owner) who asked what I was looking for in a mattress and recommended several options for me to try. As I tried them, he pointed out the various features without any sales pressure whatsoever. When I found one that I thought was perfect, but it was just out of my price range, I mentioned that to Todd and he was able to give me a great deal on it. The delivery crew was awesome too – they showed up on time, made sure it was set up perfectly, and even moved my old mattress into another room for me.I’ve had my new mattress for about a month and my back and joints are soooo much happier. I highly recommend Louisville Mattress. Go check them out, you wont regret it!
Great and friendly service! Prices are also good and always like supporting local Louisville business. Vena was great to work with, definitely recommend shopping here!
Never expected to have so fun much buying a mattress. Really excellent customer service and friendly outgoing employees. The prices were really good too. If youre gonna buy a mattress start looking here. Also they have a really sweet cat that roams around the shop. Great local business!
Military friendly, honest, straight to the point, and no over pricing. This place is great. They deliver to Ft. Knox.
We shopped several places before finding our way back to Louisville Mattress. I will recommend to everyone that I know to shop here first. Very knowledgable and most friendly. This is our second purchase and I couldnt be happier. The prices are the best you will find in the area.
Great selection of mattresses and the best price around. The customer service from Todd and his wife were fantastic! I highly recommend this place to anybody. I went to 2 other shops and this was by far the best!
The owners of this establishment have excellent business etiquette along with a welcoming presence. I walked in knowing what I wanted and they gave me all options possible from lowest price to best quality. I left with a purchase I was satisfied with and will continue to bring my business to Louisville Mattress.
Absolutely great. The owner knows exactly what hes talking about, has a lot of knowledge. Also, the BEST price you will find anywhere on a brand new mattress. Great selection.
Best deals around!! I sleep so great with my mattress from here too. Great quality
Friendly, helpful staff. Always good to shop local.
This is a small local store. The lady running the store was very personable and courteous. This was a no pressure experience and the beds seem very good quality especially for the price. I would recommend Louisville Mattress to everyone.
Very friendly atmosphere I didnt get a chance to meet the owner, but Ms. Veena was the most pleasant and friendliest person I met. She made me feel like i was a part of her family. I also got a good deal on my mattresses. I would recommend Louisville Mattress to anyone.
Purchased mattress and box springs. Helped picking it out delivery and set up went great. Great prices and very nice people
I just had a wonderful shopping experience at Louisville Mattress. The owner took the time to educate me on my different options while showing me options that were in my price range. I did not feel rushed or hassled at all. I walked away with a mattress that I really feel good about and at a really good price. I would absolutely recommend this store. In fact, I already have:)
Very informative friendly service and unbeatable prices for excellent products. Bought a few years ago and again today. Love the waterproof mattress covers.
As a college student I was looking to buy a mattress for my new place so Todd offered me a good deal on one of the queen mattresses. He even helped load the mattress on the back of my car. Nevertheless, the mattress I brought back was really comfortable despite the price and Im glad I got my mattress there.
Not really expecting to enjoy buying a mattress, walking in the lower mattress it was really nice to have a very low pressure information about different options by the courteous staff at the store. Great buy, great service!
The owner was very knowledgeable, and patient. There was no rush, gave great recommendation that work with your budget and what you are looking for.Overall very competitive prices and friendly stuff.
Todd and his staff are very knowledgeable and helpful with a great selection of high quality products and fast delivery.I highly recommend Louisville Mattress...plus they offer U-Haul rentals, too!
I drove past other mattress stores to a different area of town to check out this place based on its high ratings, and I was not disappointed. This was the third mattress store I tried and was immediately impressed by the salesmans relaxed, informative, not-pushy manner (which was unlike other salespeople I had encountered.) He allowed me to take my time and try several mattresses; he offered information if I needed it but wasnt breathing down my neck or trying to sell me the most expensive models. When I made my choice and went to ring up my purchase, I realized that the salesman was in fact the store owner. He made friendly conversation with me and helped me arrange an affordable way to get my mattress transported to my home. Nothing beats supporting a LOCAL, friendly Louisville business!
Great family ran business...people real friendly and nice ...helpful ...and a great thanks for going out the way to deliver on New Years day really appreciate that
I have visited this place more than once, the quality of its merchandise is excellent and it is well worth the money you pay for it. When you visit this place you will treat a very respectable person.
Got a really nice pillow top mattress and box spring for less than $600. Great deal!
Great place, good people, clean just had a great experience there and I would recommend them to everyone
The owner is very nice and knowledgeable. He stands behind his words and I will continue to purchase my mattresses from here.
Good service, great help in selection of mattress.BUT, when mattress was delivered, my wife felt we got the old bait and switch.
They were very nice and had very good price i def. Recommend them..
Great local owned business with well made products.
Unbelievable deals. Local owned. The owner is the only employee. Look no further for a mattress
Awesome service and we brought a queen size mattress set at a great price they delivered it to our home and set it up 😴
I have purchased at least 4 mattresses from this place and I will absolutely go anywhere else in Louisville for one! The customer service is spactacular, the prices are awesome and even more so keeping Louisville local is the only way to go. They have always treated us with the upmost respect and always goes way above and beyond for you, their customer! When I walk in it’s a family feel that you just don’t get from anywhere else and being completely honest, I have never walked away feeling like I’ve been taken advantage of. If anything I feel like a million bucks walking out. Honestly if you’re looking for great quality product without the supped up commercial prices then this is where’s you need to buy your next Matterss from you won’t be disappointed and I promise you that you will be a return customer! Just like me!!!!!!!😀
Very knowledgeable and friendly didnt feel rushed or pressured, very comfortable environment. Great selection of mattress, unbeatable price! Definitely will be back to see todd at louisville mattress
My grandmother and I came in to the store, both looking to buy new mattresses. My grandmother and I both have good, yet expensive taste. I was only looking for a twin mattress however, and my grandmother a full. It did not take me long to find my mattress and I put the order in. My grandmother however was still looking. She showed interest in this mattress that was already sold but asked the lady how long it would take to come in. Instead of answering my grandmothers question, she attempted to revert her attention to another (cheaper) mattress, while retorting that the mattress she was looking at was kind of expensive. She repeated herself several times and my grandmother and I repeated ourselves several times as well. We got the feeling the lady felt as if my grandmother could not afford the more expensive mattress, therefore showing her the cheaper one. That was strike one.I did order a mattress from them however, and it was a good mattress. It even came in a day early. However, I also ordered an encasement (protective cover). The lady forgot to order the $50 encasement when she ordered the mattress so when it came time to get the mattress, it was picked up but no encasement. The lady first said that she thought we had already received one, but after we told her that was not the case, she then said she forgot to order it. I asked her how long it would take to come in and she said a couple of days. Not once did hear an apology for her mistake … that was strike two.At first, I told her to go ahead and order it, but then I got to thinking that I wanted to SLEEP IN MY NEW BED and did not want to wait a couple more days -- it had already been a week -- so I called her back and asked that she just cancel the cover order. She attempted to tell me why it would be such a bad idea to cancel after I told her I was just going to run to Target and get one. She commented about the 15-year warranty and I told her Target has one. She went on to say, Well its not 15 years, and I said, Well, I believe they have warranties on theirs as well (10 years actually). Then I mentioned the price of Targets encasements being cheaper (by about $10), and she finally said I dont care and to go ahead and cancel the order if I wanted to … (shaking my head, she said if I wanted to). Her rudeness was strike three.At that point I was even contemplating sending the mattress back, but it was a good mattress and I shopped around and saw that I was saving about $50 purchasing it from them. But it made me quite upset because all I could think was, This was a mix up on your part and you are not apologetic and then, when I cannot be talked out of canceling my order, you brush me off and tell me you dont care. As a business, you should care about ALL your money losses!! At least that is what I was thinking. Needless to say, I will not be back.
We were headed for another store and saw this one as we passed by, and decided to give it a shot. We walked in at 5:58pm (they closed at 6 that evening) and were greeted pleasantly by the owner. We asked him if we could just look for a quick second since we knew they were closing, but he told us he was staying late for another customer and to not worry at all and take our time.He gave us our space but was right there when we had questions. He was more than fair with pricing, and did not attempt to up-sell us at all! We were there about 45 minutes past close as we finalized our purchase and then he helped us load up the truck.A little blown away with the excellent customer service, especially compared to some of the sales Sharks weve dealt with elsewhere over the last week while shopping for mattresses. Will be recommending this place to anyone we know shopping for a mattress!
I purchased a mattress from Louisville Mattress 3 years ago and my experience was awesome. This is a mom & pop kind of business and they received me with a nice welcome. Ive been in the furniture and mattress business myself and I decided to buy from them just because they were able to provided me with the right answers and they didnt put preasure. I called them 2 years down the road and they were happy to assist me and trade my recently purchased mattress under manufacturer warranty and get a nice upgrade. The process could be a bit lenghty but the owner made it easy always following up. I would definitely do business with them again. Im happy with my Stearn & Foster mattress. So if you reading this, as a reviewer you know that most people complaint and double wonder; so my experience is real and yes I could buy a mattress w my cost discount but just the fact that this little shop was able to cater me is a Plus! So support your local businness. Thank you!
Very helpful and Todd was great!
Horrible mattress. Sorry I purchased product from them. Very expensive$$ live and learn experience....... shop around. (I am s customer and mattress is very uncomfortable.)
Great customer service.
Great place! A+
Great prices
A good place to buy I recommend it
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