I came in today looking for a mattress and Dan gave me a phenomenal experience. He helped me find the best mattress as well as a great base. He made my mattress searching experience awesome and I couldn’t recommend Sleep Outfitters enough!
I just moved to La Fontenay Apartments, right down the road from this store. As I was leaving my previous residence, I did not bring my bed with me and I had great success with sleep outfitters before so I came to the store yesterday. It turns out the guy who helped me last time (at a different store), Slava, just happened to be at the store as well. Needless to say I’m glad I ran into Slava again because the first experience was awesome and I am definitely happy with my second experience. For me personally I can fall asleep in a chair but his knowledge about what makes a mattress good or bad does come in handy because the last mattress I got, I slept like a baby.
My first time mattress-buying experience was absolutely fantastic! I couldnt have been more pleased to be serviced by Dan and Heather. My first visit, I was warmly welcomed by Dan. He took his time walking me through the Sleep Outfitters experience and some of the brainstorming behind my potential purchase. During the whole process, Dan was patient and gracious with his time and wisdom, and never pressuring me to close. Because of his help, I was able to narrow down my perspective options and walk out confident in those considerations.My second visit, I was acknowledged by name and welcomed by Dan and Heather. The two make a great team. I had finalized my desired model, and both took the time to help me make decisions regarding foundations and other items. Dan and Heathers knowledge, humor, and genuineness helped me complete my purchase and walk out satisfied with one new mattress and two new friends.The quality of product and service here at Sleep Outfitters Shelbyville Rd is second to none. I will recommend this location to anyone in the search for a better nights sleep. Dan and Heather, thank you so much for your time, kindness, and help! I look forward to stopping in soon to say hello!
Slava greeted us when we walked in. Was very friendly and explained everything in a way I could understand. Also was able to give me a good price. Did not feel pressured at all. Came back a couple days later to purchase. Great experience!
I walked into sleep outfitters and a nice gentleman Slava was a great help, He was very informative. I didnt know what bed I wanted. But you wouldnt believe that I came in and was telling him about my testimony what had happened to me and my husband and our family, and you wouldnt even believe that I picked out a bed that was called testimony medium. That was the highlight of our night. This gentleman is very professional and he is very knowledgeable. and he knows all the names and brand of the quality mattresses. This was a very great experience we will recommend our friends, family and we will be back once we upgrade.
Excellent service. I had a problem with my mattress. The manager, Slava Lipskiy, took care of my issue quickly and professionally. I got a new mattress delivered the next day. .I will recommend them to all of my friends.
Great experience!! Jen was SO nice! The second my sister and I walked in, Jen immediately helped us. She made sure that my sister found a bed that matched her sleep position. She never tried to push a sale on us, she made sure that I only purchased what I needed. The prices were reasonable compared to the other mattress stores in the vicinity. I genuinely appreciate the great customer service, I will definitely be back in the future!
I gotta tell you our salesperson, Dan was superlative. Best I have EVER worked with. I’m 65 years old and was really dreading the purchase process. Dan patiently answered all of our questions actually saved us money with his recommendations. I never thought making a major purchase could be so painless. It was truly a good experience and I’m so glad we were lucky enough to get Dan as our salesperson. Go to the Shelbyville Road store across from the Oxmoor. Dan will go out of his way to help ya. You’ll be glad you did!
Today I came in to purchase a mattress and Slava made the process so easy. He was so friendly and answered all of my questions to give me the best experience possible!
Our salesman was very informative. Not pushy. He explained everything. I especially like we can try for 4 months and can exchange it for a fee if it doesn’t work out. Also Can get price adjustment if it goes down on price.
Dan is the greatest employee I’ve ever contact with. Super friendly and very informative.
Great experience! Slava was very friendly and helpful, and wanted us to find the perfect mattress for our needs.
Was greeted immediately upon entry by Slava. Never felt pressured, Slava continued to answer all our questions and was very helpful. Made us feel very comfortable. I bought within 20 minutes which is very rare for me to do but I felt that I was making the best decision, Slava was a big part of that, thank you.
Heather was super informative, courteous and not pushy. She was in the store by herself waiting on multiple customers and continue to make sure that everyone waiting was doing OK. When it was my turn she asked me a couple of questions on how I slept and other items around that then she helped me pick the mattress. It turns out the one she suggested for me is the one that I liked the best. She worked with me on pricing and set up a delivery date. There’s a lot of mattresses been ordered and we are trying to see if it can get delivered quickly. I believe that she’s doing all she can do ensure that it happens. Once delivery happens I’ll report back to let all know how that goes and then after a couple of months I will report back and share about the comfort (or lack there of) with my new Serta mattress. Just on service alone I feel pretty confident that everything is going to be great. All I can say so far is… Go see Heather!
Heather was great and pretty much knew exactly what I needed based on what concerns I had! She also helped me decide for sure by explaining differences in other options and letting me spend as much time trying out mattresses without putting any pressure on us to buy. All in all the process was great and would recommend to anyone.
Heather and Dan were awesome. Heather explained everything thoroughly and patiently helped us find the bed for our needs. She was so sweet to our kids and let them color to decide without the stress and chaos. 10/10 recommend
Had EXCELLENT help from Dan here!!Was very informative and patient with us.Also he was very transparent and shared his opinion on the mattresses. We left knowing we had made a great deal. 🤝
Slava was excellent in educating us on what the best options were!! He made sure we got exactly what we wanted and not just the most expensive. He was very professional and took his time with us as well. Will definitely continue to go to him for all of our mattress needs!! Can’t thank him enough!!
I highly recommend Sleep Outfitters and definitely ask for Heather when you go or call! She was so helpful!! I’ve been shopping for a mattress for my 9 year old son’s top bunk. After speaking to Heather on the phone I brought my son with me to their Shelbyville Rd location. Heather was so sweet with him and let him feel all his options. She then helped us figure out how we could maximize comfort while working within the specific measurements of his new bed. She went above and beyond to show us pictures of her own son’s bunk bed and how the mattress height looked on the top bunk. We left feeling great about the purchase. It was the most pleasant mattress shopping experience I’ve ever had.
Heather was excellent in helping me pick out a mattress for my 82 year old father who is tall & has back issues.With her knowledge in aging seniors she made me think of things regarding the best options for him that I would have never even thought of. Thanks to her I feel I selected the best option for him.
Super knowledgeable and a great experience! Highly recommend.
Heather was so helpful in choosing the right mattress for me. After asking many questions, she answered them all and more. She was so knowledgeable!She gave me the best deal for the price. I am so happy to get someone who was so helpful and get the exact mattress that I needed. I also got $300.in bonus money for extras. I choose sheets that feltso soft and luxurious.
Visiting and purchasing beds from this Sleep Outfitters was an absolutely great experience. We went into the store at the beginning of August looking for mattresses for my teenagers, and Dan did an awesome job finding the right fit for them. I would totally recommend this store to anyone looking to buy a new bed.
Great product and great service! Slava was very professional, knowledgeable and friendly. Can’t wait to sleep on our new mattress!
We came into sleep outfitters to replace a mattress. Slava greeted us, educated us, and helped us make an informed decision. He was very professional and knowledgable and wasn’t at all pushy. We left the store knowing we’d come back to give them our business again when the time comes. We were very happy with our service and are thankful for places like this.
Dan was a great salesperson. He took the time to explain a variety of different mattresses to me without pressure to buy. I highly recommend Dan and Sleep Outfitters!
Thank you Dan for helping us find a new pillow!
Slava was great from the moment we walked in. No pressure to buy, just facts and info about the mattress. We will definitely buy from him again!! Stop by if you need a terrific mattress.
Slava was great to work with! My mother in law has back issues and needed a new mattress. Slava was very knowledgeable and made a great recommendation at the best price we could find. She says she loves her new mattress and it has helped with her back pain. Will definitely go back when we need to replace our mattress.
Dan was phenomenal. Such a great experience
Heather was so helpful, and very pleasant to work with! She was very understanding about my situation, my husband had open heart surgery and needed and adjustable bed ASAP and she was able to get me a quick delivery!! Thank you so much for being understanding and for the quick response for delivery! You rock Heather!
Sleep Out Fitters is a great place to get your mattress! Slava was very knowledgeable and friendly. Thank you for helping us get the right mattress for me and my husband!!!
Slava was very patient and informative while my wife and I tried a bunch of different mattresses. Very positive experience.
We went into the Shelbyville Rd store (across from the Oxmoor contemplating buying a bed. Never dreamed there was so much to learn about beds.We spent some time with Dan at the Shelbyville Rd store. Dan educated us on the particular bed, bed frame and mattress that we were interested in buying along with all other options that he felt we may like. Dan was so very helpful and gave us a ton of information. We bought two beds! It was a 5 star experience thanks to Dan!
We felt welcome the minute we walked in the door . Slava gave us expert advice based on our particular needs . Sleep Outfitters even had the mattress we wanted in stock. We can’t wait to sleep on our new mattress . Highly recommend !
Dan the man!! Why have I ever gone anywhere else for our mattress needs? Dan at Sleep Outfitters was so helpful. He came up with the perfect solution for us, and our mattresses will be delivered this week!
RETIRED MILITARY. My wife and I needed a new mattress so we went and saw Dan over at Sleep Outfitters and boy were we impressed! He was professional, courteous and a subject matter expert when it came to helping us find the best mattress to suit our sleep needs. He treated us like family and we could not be more happy with our purchase! FELLOW VETERANS ... If you are in need of a new mattress, go see Dan over at Sleep Outfitters. He will square you away!!
Great customer service! Slava was very nice and personable. Couldn’t be happier!
Slava was very helpful in getting me set up with the correct mattress. Courteous, patient, and professional. Great experience!!!
It was an amazing experience. The vendor showed us the different qualities and give us the best suggestions.
I’m 22 years old and was looking for queen size mattress. After looking at two other mattress stores, I found that this was the best choice. Heather was able to take my budget into account and got me a great deal and mattress that fit me! The sales people, especially Heather, were very friendly and helpful!
We had plans to stop at several mattress stores today and compare prices and see what the selections were to choose from. Sleep Outfitters was our first stop and we were very comfortable with the salesman, Slava Lipskiy.He explained the options we had and the pricing. Made us comfortable enough with their product that we didnt feel the need to go anywhere else.
Had a great experience with Slava. Will recommend this place if you are looking to get a good nights sleep.
Im so happy with my sealy mattress. I have back issues and Slava helped me find the perfect firm mattress for me. Free delivery and they take my old mattress too! Highly recommend.
I went to numerous mattress stores in the search for a replacement to the mattress in a box I got online. I came to this location and one of the guys there, I think his name was Slava, helped me for over an hour in deciding which bed was right for me. Really happy with the deal he gave me and the mattress is amazing so far.
Slava was the person who worked with me. It was a great, no pressure sales experience where I learned a lot about what factors contribute to sleep disturbance, and I felt like Slava asked some great questions to figure out what we needed in a mattress. And this is a great place to go, especially if youre just starting your mattress search.
Heather is the store manager and she is absolutely INCREDIBLE!!! Her professionalism, extensive knowledge, and kindness created such an incredible experience...she provided extremely helpful product information for myself and my clients. Truly one of the best customer service experiences I’ve had...Heather takes great pride in her work and her store...the store was extremely clean and organized!
I am so happy with my Stearns and Foster purchase from Sleep Outfitters, and so thankful for Heather, who was extremely informative and patient! The store is well organized, very clean and comfortable. Thank you!!
Dan was great and it was a fast easy process and we were able to take the mattress home right then.
Slava, the store manager, is awesome! Thank you so much for all of your help in helping my family pick out a new mattress!
I had a wonderful experience with Dan at Sleep Outfitters. He took his time with us, answered all of our questions, and provided an overall fantastic customer experience. Would recommend.
Slava has made this an excellent experience, and was very friendly and patient with us through the whole process. You should try him out!
Was very happy with my experience at Sleep Outfitters! Both Dan and Heather were wonderful people to work with in selecting a mattress. They were very knowledgeable about the beds and were attentive to my request. Dan started my search off with a questionnaire and from there he began pointing me in the direction he thought would be best. I never felt like I was pressured to buy a particular bed or even end up with one of their mattresses, only that they wanted to be as helpful and insightful as possible. They gave me a lot of personalized attention without making me feel like they just were pushing for the sale. I am very happy with the mattress I purchased!
This is my third visit and Heather and Dan have been great! They spent a lot of time answering questions and the buying process was super easy!
Heather was amazing! She knew her products and was very knowledgeable. I had a lot of questions and she was so patient to go over all the details. I was debating between two mattresses and came in a couple different times. She was so helpful each time and she ensured I was getting the right fit for my needs. She followed up after my purchase to ensure I was happy with my choice and ready for delivery. She really went above and beyond and her service was the best! I recommend anyone go in and see her!
Slava was a major asset in helping us find what we needed for our mattresses. He was friendly, easy to talk to, and never made us feel pressured. Thank you, Slava! We will be returning to buy another king mattress in the future!
Excellent service!!! Slava was a delight to work with and helped us accomplish our goals in obtaining our new mattresses!! Great Day!
Very easy purchase, and zero pressure to purchase anything. Also got some added stuff like pillows and sheets for free. Simple decision to come here in hindsight. If you make it your first stop, it’ll be your only stop for shopping.
We had a wonderful experience with Slava as our salesman at Sleep Outfitters! He was very attentive to our needs and was very willing to demonstrate the differences in the various Tempur-Pedic mattresses. He was pleasant without being intrusive, and helped us get the best deal available. His attention to us didnt end with the sale either, as he has been very helpful through the delivery process as well. Highly recommend!
Heather is awesome! She even cut up an apple because we were hungry. So is very knowledgeable and extremely helpful.
Slava was extremely knowledgeable and professional. I can’t wait for my new mattress to arrive!
Slava was very helpful. He had informed answers to every question that I had.
Quick, helpful and knowledgeable Slava. Thank you very much for your service, will definitely refer more customers to you.
Dan And page was amazing very easy simple and a great experience I hope you give them a million dollar raise ❤️❤️
I recently purchased two Tempur-Pedic mattresses from Sleep Outfitters. It was one of the best decisions Ive ever made! I sleep so much better and its made a huge difference in how I feel. Heather was amazing! She spent so much time with me making sure I purchased the correct mattresses for my needs. The delivery guys were amazing. I wish I had done it sooner!
Excellent Experience! Slava presented us with several options. We’ve made a decision and couldn’t be happier thus far. Thank you!!!
Mr Dan was very helpful, high quality mattress I love it thank you from Omar
Heather was extremely knowledgeable about her products! She asked good questions related to my sleep needs and patterns. She kept me within my budget, without trying to get me to buy more than I wanted. Shopping at Sleep Outfitters was a pleasant experience.
Heather has been really great. Super informative and great pricing. Highly recommend!!
Heather was great! She was very knowledgeable and friendly. We have a new mattress on the way.
I purchased a Sealy mattress and adjustable base from Heather at the Sleep Outfitters Shelbyville Road store in Louisville, Kentucky. Bar none, the most professional experience that I have ever had. Heather is extremely thorough, “knows her stuff” and will simply go out of her way to make certain you have made the right decision. She even removed a different mattress that was on the adjustable base and with her assistant Dan, placed the mattress that I was purchasing on top of it so I could have experience my actual purchase. Competitive pricing and bonuses with purchase. Such a seamless and perfect transaction. The delivery experience was equally as satisfying. I received a follow up call from Heather as well to make certain that the transaction was complete with no issues. I am referring associates to Heather and Sleep Outfitters and do not hesitate to give them the highest of recommendations!
Came in for a new mattress and everyone here was helpful in my search. They were able to help me narrow it down to one choice which was very helpful with my indecisiveness. I recommend coming here for your new mattress!
Dan was extremely helpful and professional. Helped me find the best deal for what I needed.
Slava, was great help in working with us on finding the right bedding. Go see Slava and he will help you too.
Dan was the man helping me today. He was competent, friendly and quick.
Slava on the Shelbyville Rd Sleep Outfitters was great and very helpful to my husband and I finding a Tempur-Pedic!
Heather was extremely professional. She helped me and my wife to understand and pick the right mattress for us. I also like how clean and sanitary the store is kept. Dan was also very polite and helpful as well. I highly recommend this store to everyone. A good positive experience for me and my wife.ThanksJohn Holland
Great sales rep takes the time to help you find the right comfort for you. I will be back to purchase again.
Slava and dan helped us find a new mattress for our new bed. Slava went over the whole details of the mattress and how it worked. He was very helpful.
Slava did an excellent job! Very informative and helpful!
Heather asked questions to find out which mattress was right for me also what price range I wanted to be in. Then showed me mattresses from there. No high pressure. I also really like they have a return policy, it shows they stand behind their product!
We had an excellent experience with Dan today. He was very helpful and professional.
My granddaughter and I came in to look at mattresses. Heather showed us all the options and explained the different options. She was great. We both got new mattresses and would highly recommend Sleep Outfitters, and Heather will make sure you get what you need.
Vince helped us pick a great mattress that fit our needs. No pressure and super helpful!
It was a fantastic experience, very detailed and NOT pushy. I worked with Dan and Slav. Very happy to have a new mattress and I didn’t feel like we were pressured to purchase anything we didn’t want/need.
We had been to 2 or 3 places to find a mattress. One, we ended up laying on so... many... beds... Which, honestly makes it more difficult to find what you like. We did a demo with a super fancy bed at another store but were quoted almost $8,000 😳.We came to Sleep Outfitters and instead of guessing what we might like, Heather asked my husband and I different questions about our sleep patterns, issues with our current mattress etc. The very first bed we laid in was absolutely perfect for us, and ended up being the one we purchased. Setting up delivery was smooth. They stayed in constant communication with us. We had to wait about a week, but its being delivered today. Heres to a good nights sleep
I bought a mattress from Vyacheslav. He is a great professional. Thanks
Dan was very helpful in finding what we needed and made the buying process easy
Heather, was very helpful in helping me find the best mattress and at a very reasonable price. My daughter loves her new bed! Thank you so much for your help Heather!
This place is such a unique mattress experience. Heather REALLY knows her stuff. This was the first place we stopped, and Heather asked a few questions and our price range and recommended a mattress which was absolutely perfect. She explained a great deal about the differences between mattresses and what we could expect for the price we were paying.But we felt like we werent being responsible in picking the first mattress we tried. So we went to a few other stores and tried some others places and mattresses, but we returned to that very first mattress recommended by Heather at Sleep Outfitters. The whole experience was so amazing. She is so kind, and there are places for people to sit in nice, welcoming chairs. These seem like minor details, but it really does add to the purchase experience.Buying a mattress feels a bit overwhelming. But we learned from visiting several stores that the prices really are the same. What makes Sleep Outfitters different is the customer experience and knowledge possessed by people like Heather. This is The Place to get your dream mattress.
Heather and the store was awesome!! We have worked with her over the years and she is so knowledgeable and friendly. Great experiences and quality of product now over multiple years and multiple purchases
We had a great experience working with Dan! He was very knowledgeable and answered all of our questions. The store was very clean as well- we appreciated the use of disposable mattress and pillow covers when trying out the different mattresses. Overall, would definitely recommend this location of mattress outfitters!
Been to the store twice, Heather and Dan were super nice to work with, and very informative. They helped me find the best mattress Ive ever had AND for an affordable price!!! I never felt sold. I felt like they were listening to my concerns and worked with me to find the best option. This new mattress makes me feel like Im sleeping in the clouds! Thank you Heather and Dan!!
Dan was great in helping me choose a pillow that will work for me. Id be back!
Heather and Dan were great, super patience and informative! Found a great mattress!
Heather was very helpful in finding what i needed. Very quickly!
Slava was very helpful and got us the best mattress for the best price. 10/10
Heather was awesome! Shopped for a mattress and Heather hooked me up. Great deal!
I had a phenomenal experience with sleep outfitters. This place was recommend to me by a close friend. Joe was amazing and was very knowledgeable. He was able to explain the difference between every mattress and he was not trying to force me to buy anything. I have asthma and he helped me find the perfect mattress. I wish every store or place of business had someone like Joe. I have been to several mattress places and they were pushy and could not answer any of my questions about the difference in the mattresses. In the future if I need to buy a mattress, Sleep outfitters on Shelbyville rd is where I will be going.