This place is totally predatory in its practices. Baits you in with one rate and will rapidly increase to an insane amount. Poor customer service to boot. Don’t use them
StorQuest in Louisville made it very easy to rent a unit in a very short amount of time. The staff with whom I have interacted have all been pleasant and helpful. They made sure I was renting the appropriate size of unit and provided an informative on-site orientation. Thank you for making this so easy!
I highly recommend this location. The unit was very accessible and secure and the customer service, from purchasing our unit to unloading was excellent. We used the space for 6 months for a home improvement project and if I should ever need a storage facility again, StoreQuest is my first choice. Thank you all for making it such a painless and streamlined process.
Perhaps make cost more attractive to retirees on fixed incomes
The two gentlemen that came did their work efficiently. They were polite and professional. Overall, a very good service.
Space was advertised as 4x10. Salesperson assured me it was “close.” Should have known better. Measured almost exactly 3x9.UPDATE: 8/9/21Moved out of storage unit. Was given full refund.
John was very helpful! He was friendly, fast and professional at setting us up with a storage unit.
Super nice people. Those that like the interwebs for all your dealings will find them responsive to your enquires. Those that like face to face interaction will enjoy their professional and cheerful help.I changed my lock and got a text and an email within minutes to make sure it was me. Thats security I can count on!
I needed to store my entire household unexpectedly and StorQuest sure made that process as seamless as possible. I started to research storage options on a Saturday night. Within about 15 minutes I had secured a space with StorQuest. I started moving things into the space the next day. The employees I worked with have all been cheerful, helpful, and customer service oriented. I was also able to purchase some moving supplies on site, which facilitated my moving. I feel that I am storing my worlds possessions in a secure and clean place. I am grateful to have discovered StorQuest!!!
Theyve got a good selection of storage unit options at reasonable prices and super friendly staff. The facility is always well maintained too. What more could you ask for in a storage unit?
Having already rented one unit at this location, renting a second was a breeze. Jon and Mariana were very courteous and helpful and I was in and out in less than 30 minutes with a new lease. Cant recommend this location enough!
Professional l, and super helping when it came to my needs. Asked the right questions to make sure I got the size unit I needed and not the most expensive. Highly recommend for storage needs at a quality place and price
Great access hours and square footage. The management and employees are very helpful .
Felt like all the good things associated with a local owned place. Great people.
Mary is an exceptional example of customer service at its finest! Not only are the rates competitive, Mary was also gracious enough to give us a tour of different units so I could get a feel for what size would best fancy us. Id recommend StorQuest to anyone given the nature of the staff and clean property.
Very helpful and friendly! Mary was very welcoming and positive in showing me the units. Security gate and fence appear to be enough to keep out an army of bears. Units are clean and well cared for. Very highly recommend!!
The manager, Mary, was exceptionally friendly and helpful. I couldnt be happier with how easy and painless the whole process has been. At the time of this writing, they also have the most competitive pricing between the three companies in the immediate area.
Mary was great. Got us setup very quickly. Very nice facility with many storage options. Lots of security to keep your belongings safe. Reasonable price.
Great service! Awesome location! The staff here are super friendly and the units are very well maintained. I would definitely recommend this place to anywhere in the boulder county.
Super nice, especially Mary at the front desk. I was unsure of what size unit I needed and kept putting off viewing the unit and they were very understanding and accommodating, despite me canceling viewing the unit on them multiple times for about 2 weeks. Mary listened to all the items I had and helped me choose the right size. They are very upfront about their pricing (which is unbeatable in the area) and they are very nice and helpful. They also have a pretty rad location. Would recommend this location to anyone looking to store stuff, feel very good about leaving all my gear here while I’m away:)
Mariana helped me out. Great price, great service, right where you need it.
Great prices (best I found around), and great customer service. Mary, the manager, was super kind and friendly showing us around, and Seth helped us out in getting paperwork done quickly and made us feel welcome on move-in day, plus doing a return.I didnt love the service I got from their call center -- they didnt listen well and gave me some wrong info -- but glad I persisted because this locations staff is amazingly helpful and fun.UPDATE: After storing my stuff for more than a year here, I had a good experience moving out as well — they gave me a little extra time in order not to charge me for the next month.I was so deeply impressed with the service at this location. Both Mary and Jonathan were kind, lovely people whose humanity showed even as they did a great job professionally. I never expected to have such warm feelings about my storage location, but I did. They just seemed to actually care about me and why I was storing things and went out of their way to be helpful whenever possible. Loved them!
I had to quickly move all my belongings into storage temporarily and I couldnt be happier with choosing this place. I highly recommend. The owner and staff are all very nice and accommodating - Scott, Zach, John, the whole crew is great. The grounds and unit were clean, prices are fair, and the location is great. Now moved out and I kinda miss it!
I went to four other storage places and everyone was not flexible in meeting our storage needs for our daughter’s items for summer. We live out of state and they worked with us which was so appreciated. The manager was so helpful in explaining and talking through what would work best to accommodate our needs.
If I could give a negative star rating I would. This place is poorly managed, hard to reach, and no one seems to know what is going on. You cant talk to anyone at the location - the local numbers all go to a call center. I went there and reserved a specific unit, was quoted a price, and told I had 2 weeks on the reservation. I called back within that time frame to rent the unit and was told I didnt have a reservation and the unit I had reserved was no longer available. The prices they quoted were higher than the what I was told originally. Terrible service, I dont know how these people actually stay in business. More than happy to take my business elsewhere.
This place is awesome. We looked at several storage places before selecting StorQuest and StorQuest was way better than the alternatives. The deciding factors were the friendly, prompt, and proficient, and the free truck for move-in which probably saved us $50. And the price for the unit alone was very competitive. Great job! I’ll recommend this place to anyone.
Mary was incredibly helpful and informative, and I walked in 15 minutes before closing on a Friday night. Facility is clean and safe, with easy access. Prices very reasonable. Appreciated being able to buy a lock on site.
I rented a storage unit today and could not have hoped for a better experience. Scott is very professional, friendly and provided superior customer service. He was able to answer any questions, showed me around the facility (which is spotless and well lit) and made sure I knew how to open my unit and to get in and out of the facility with my gate code. The price was better than any Ive seen in the area and I would definitely recommend this location to anyone looking for storage space.
Wow, I only have great things to say!! This place is immaculate and super roomy. Scott was extremely helpful and I left feeling very secure in my decision. I felt like all of my things were in a very safe place. I have had no problems and my questions are always answered quickly. Definitely 5 stars and a great decision
I had a great experience. Scott was knowledgeable in all the different unit sizes and unit locations within the complex. He was able to assist me in locating the size of unit I needed. The whole process was done in a quick and friendly manner. I enjoyed his professional, patient, and kind mannerism. I filled out my contract and a copy was emailed to me. Thanks, Linda
Excellent customer service from Zach at the front desk. I booked the unit online on the same day I intended to move in, and was able to move in without any hassle. I even missed the first call to confirm my booking; instead of releasing the unit to other customers, my unit was held until I was able to take his second call several hours after the first.Cant emphasize enough how helpful itwas.
The facilities were well maintained, clean, and secure. The staff was friendly and accommodating. Very easy to get organized and settled. We moved out of the storage unit after two months of use, and we had no problems or damages to our property. Scott was very helpful and even provided an air pump for us to use to fill up one of our tires. Great place!
So I was looking around for a local storage unit, I had friend store some stuff over here, while he was moving back and forth between Louisville and boulder. I called to check prices out and i got to talk Sabrina she was every out going she had a every bubbly attitude. Did an excellent job on promoting Louisville Self storage units. I will be returning and telling my friends and Family about it too.Thank you so much the excellent customer service Sabrina
Scott at StorQuest was extremely helpful and knowledgeable in helping me find a storage unit.I called around to a few different places and I chose to go with StorQuest because of the customer service I received over the phone. When I came to check out the unit, the property was extremely clean and price was great! Definitely would recommend!
I highly recommend renting a storage unit from StorQuest. Overall, I had a great experience. The cleanliness of the overall property was impeccable. I cant forget about the staff. When I needed help, Scott was very helpful and didnt hesitate to help. Rent your storage unit at StorQuest!
This was a great experience. Scott helped me choose a unit that I was satisfied with and was very thorough on explaining the details of the lease agreement with me. I did not feel rushed and I really appreciate that when I am making decisions. I highly recommend this storage unit for great prices and great customer service.
This place is great! Because I came with a friend and we both got units we were able to get a discount. All the people that work here are great.
Dawn, thanks for showing me the units. Its helped me make a good choice. Value was great.. this gal has great customer service.Very happyJoe
I called 4 other places and StorQuest came in clutch as I was in a rush to move my things. Very kind staff, super easy process for getting set up, and prices are perfect! Thank you guys.
Scott did a phenomenal job with our process. It was quick and easy and he answered all of our questions. He was very polite and I suggest anyone who needs storage in the Denver area to trust StorQuest!
Scott the manager was super helpful getting my unit ready when I was going to be arriving from out of town on a long weekend when closed. It was no problem, I moved my stuff in without a hitch! Plus I got an amazing deal online, I had shopped several self storage companies in the area and none came close to the deal StorQuest was offering! I highly recommend!
Jon was super helpful in getting us get our storage unit. He was very knowledgeable and answered all of our question we had about the facility and units. The facility is super nice and clean.
Last week I went to Storquest and rented a unit from Scott. He was very helpful and friendly. Turns out I needed more space and went back today to rent another unit. Once again Scott was very helpful and found another unit close to my first one for the right price!!I definitely recommend this facility for anyone needing storage space.
I am so impressed with StorQuest! The facility is clean, in a beautiful setting, and has very reasonable storage prices. Some of the perks: monthly rental available, online or autopay, moving materials are available (even a truck! and John was so helpful and wonderful, too). The manager, Scott, is amazing and made the whole experience a joy. This is a great place.
Very friendly and welcoming. Nice, clean premises. I’d recommend Louisville StorQuest to anyone looking for a storage unit!
Of all the many years I have spent using Storage Facilities all over the country I have never had such a GREAT experience as I have had at StorQuest! The staff is AMAZING going above and beyond to help and assist with that personal touch. Scott is super nice, understanding and accommodating! I always feel I am in good hands and that my property is safe, protected and respected. They have excellent communication and helped me to see what would best fit my needs and my budget and best payment arrangement. It is super clean and well maintained and everyone is very professional, intelligent and sharp with performing their jobs here! This is such a rare find and I feel grateful to have all my needs met here! I must have done something right and finally paid off my Storage Unit Karma all those other times to finally find such a great place here in Louisville!
Excellent service! Mary was a huge help. She answered all of my questions and showed me my options for different unit sizes. Very knowledgeable and personable!
Awesome customer service, finding a suitable unit and getting my belongings moved in was made very quick and simple thanks to the awesome staff. Large variety to choose from in terms of units, and very affordable. All around, VERY pleased.
Scott is always so very helpful and kind every time I go into the office. Very good customer service. Plus he is always there so I don’t have to call for him to come to the office. That alone is amazing!
StorQuest made renting a storage unit simple, friendly, and fast. We looked at several units and they were all clean and without damage. Zach was super helpful, friendly, and polite and had a smile through it all. A week after moving everything in to the storage we lost our padlock keys and Scott was super helpful and after doing their security measures of verifying our IDs to confirm it was our unit, he cut the lock off for us. I definitely recommend them for your storage needs!!
Scott and Zack were GREAT!!!! Very helpful and professional!!! They were super friendly and knowledgeable about the storage spaces available. They were able to consult with me on the best storage option to meet my needs. Nice experience from a customer perspective!
The staff here is awesome to work with. Scott was very helpful, It took about 5 min to do the paperwork and you are on your way. I have rented many places in town, this place is very secure, neat and clean. I would highly recommend this location.
Great place. Have been a customer for several years and they have always taken care of me. If you run into billing issues, theyre willing to accommodate as long as youre good at communication. Very clean, easy access, great facilities.
Richard was awesome! He was helpful and extremely friendly. He answered all my questions thoroughly and easily. I recommend!
Mary was super friendly and very helpful. Thank you, Mary! Facility looks secure, is very clean and affordable.
Everything was super easy to set up and Mary is an absolute rockstar! So pleased with everything here and on top of that, they have really reasonable rates :) would totally recommend to anyone and use them again if the need arises in the future
Andi was great. Quick very kind and patient. Very knowledgeable.
Scott was so professional when I came to pay my overdue bill. He didnt make me feel low class for not paying on time. Ive had tough few months and trying to get things turned out and its helpful to have understanding people. His boss was so kind that he comped me for lock. Little things like this make a difference!! Thank you!
So far so good, not scamming me like the movers did... Seems clean and convenient. Friendly service.
Joshua at StorQuest was extremely friendly and helpful. He got me set up quickly with a unit that met my needs at a great price. Highly recommend!
Scott was more than happy to help and accommodate us in upgrading our storage! He was such a great help and is very much appreciated his above and beyond customer service! Highly recommend this facility!
StorQuest provides peace of mind during moving times. Beautiful, clean site. Friendly helpful staff,(thanks Scott!), definitely recommended for all storage needs. Appreciate you guys!
Scott was professional, helpful, knowledgeable and signed me up for a unit in under 30 minutes. The facility is clean and well-managed. Fair price.
Great customer service, easy move in, safe. So far, so good. 50% off first months rent special. Easy in/out location and cheaper than other area units.
These guys were WONDERFUL to work with! I only needed a unit for a month in between apartment move-out and move-in and walked away paying $36 bucks ... TOTAL! No hidden fees or surprise subsequent payments. Just $36 ... period. Wow!Keep in mind that after that first month the monthly fee is pretty high, but if you really only need it for one month you cant do any better than this deal!!
Mary was wonderful. So friendly and helpful. The premises are clean and nice. Garage clean.
Great space, price, location, and service. A really nice team. Scott was fantastic. Great help in getting us organized and settled. Awesome experience!!!
Scott is the man. Very thorough with the description of the location and was very helpful. Location is very clean and easily accessible. Highly recommend this spot for all of your storage needs.
Came in with some friends to help move some things around. The property looks great, its always clean and the staff is pretty friendly and ready to help. Scott and Megan do an amazing job.
StorQuest in Louisville is a very clean, maintained and secure storage facility. Scott was extremely helpful and nice. He delivered a perfect customer service experience and I am completely confident storing my possessions here.
We rented a Unit from Scott Krapfl this past week and the experience was great. He is very helpful and a great asset. The facilities are very well maintained and clean - very impressed. I would recommend this facility to anyone who is in need of a storage space.
The staff at the Louisville location are so helpful and easy to work with. I love being treated like a person and not just an account! I would highly recommend them for any shoe of Storage needs.
Clean facility, helpful staff, and good rates. The only improvement I would suggest would be to have 24-hour access for customers. Otherwise, I’m very satisfied.
I needed a storage unit for some extra boxes and Scott was able to make sure everything was ready to go. He was very professional and the place was great. Would highly recommend it.
Ive used this facility for the last several years for seasonal storage and have always been very pleased. The facilities are clean, secure, easy to get around, and well maintained. The staff is always very helpful and consistently goes out of their way to make it easier and answer any questions. I would always choose and/or recommend this self storage company again!!
Awesome! Super clean, weather tight, extremely helpful front desk. Walked me to the location and was in and out in a few minutes! Month to month and very reasonable rates!
Clean, great service and good prices!! Highly recommended location, and the customer care associate named Zach was helpful through the entire process. Choose this location to store your goods!
Scott is great. I rented one unit and got complete courtesy and good advice. Needed another temp unit the day I was moving, called him, he reserved it on the spot, and now I have just finished the move. Thanks Scott!
Very clean and organized! The spaces are kept clean after each move out! Scott is very helpful! Definitely recommend this place for all your storage needs!!
I have used StorQuest Louisville for more than 2 years. They are always courteous and helpful. Scott, in particular, does a great job and goes above and beyond to keep me satisfied customer. I highly recommend Storquest and Scott to anyone for their storage needs. Thank you, Scott and StorQuest.
The guys at Storequest in Louisville were excellent. They were knowledgeable, helpful, very reasonable to work with and pleasant. That would be Scott and Zach. John the truck driver was great too. Will definitely recommend this business to others. Gary Price, Louisville, CO
Happy to of chosen this storage facility. Sabrina was very helpful in finding a unit that met our needs. The grounds are clean and well kept. A good choice. Thanks again 😊
We rented a Storquest storage unit here in Louisville, CO for several months this summer to facilitate a local move. Scott oversaw our rental from start to finish and did a wonderful job. He was professional and obviously took pride in delivering a clean and secure place to keep our personal belongings during a stressful family transition. Although we did not take advantage of their free delivery truck service, I would imagine that to be a huge help for folks who dont own pick up trucks like we do. Of course this is a well run facility and I plan on renting there again.
Storquest is a great place to store your belongings. It has great prices and Scott is so helpful and answers every question you can have. Very clean and well kept
This was an amazing experience. Scott took such good care of me in a horrible situation. My car broke down at the storage area and he went above and beyond in a horrible situation. I was shocked at how nice he was. Prices are great and service is the best around.
I cant express my gratitude enough for this place. Scott and the future DM (I didnt get his name because Im dumb) really came through when I was in a tight spot. I didnt want to leave the faculty because the location is convenient and the customer service is absolutely stellar. Thanks to them, I was able to get back on track and didnt feel like a complete failure at life for getting behind on my bill. Seriously, rent here. Theyll do all they can to take care of their tenants and will be super sweet about it to boot! 10/10 would recommend!
Love this place. Clean, convenient and Jon was so helpful. Give this guy a raise!
Scott, with his crew run a tight operation. Easy courteous company to deal with plus worth the expense for these clean units to store your goods! Thanks Michael
Fantastic customer service. They were able to accommodate my needs and help me out. Highly recommended.
Customer service was wonderful and the site was very clean
Scott the property manager consistently goes above and beyond with his customer service. Very helpful and personable - he made all the difference.
Scott and the StorQuest team were fantastic in getting me set up. Great customer service! I would definitely recommend them for your storage needs.Travis
Clean facilities and courteous staff. I’d recommend checking this place out if you’re in need of a storage spot. Scott was a big help with our needs.
Great. Just great.
Super friendly staff, great location, and quality units. When it comes to self storage units, nothing is missing. Would recommend to anyone looking for some extra space for valuables and mundane items alike.
Scott (The property manager) was very helpful, prompt, and modest. Gladly renting from here on out. I definitely recommend.
Scott was great to work, he gave me a really good deal on a unit that I had to move in last minute. I really appreciate the excellent service and professionalism and help getting this unit in quickly and efficiently.
I cant express the impeccable service I received at StorQuest. Scott the Asst.Mgr went above and beyond for me. I recommend everyone to go see Scott for great service and prices.