Best auto care and best price around. Professional work at best price. 5/5 stars recommend for any automotive needs
Great service and friendly also great work and prices
The owner is a crazy person. He will barrage you with curse words and threaten you. This man should be behind bars, not running a business. You can find someone sane to do work for you. Stay away at all costs.
Great service and awesome prices
The owner will scam you. They will change oil but if you turn your back, they will not change oil filter.I learned my lesson to not bring my car to this place.I see the cops there like once a month and that is because of the owners behavior. Always arguing with his employees infront of everyone...unprofessional.Owner should just retire..Jesus help this poor old man, Im praying 🙏 for you.
Owner is very nice and helpful. My car got done in a timely manner. Cares for proper work done on cars. Highly recommend him. Very happy and will continue to be a customer.
The guy denied service for no apparent reason at all, extreme rude
Love this shop! My boyfriend has been coming here for years so I naturally trust them to take care of my car! They fixed my brakes and let me leave my car in the parking lot for two days until I was able to pay for the service! Very honest, kind and hard working people!
I have never had any issues here. The owner is very knowledgeable. One of his mechanics (mike) has worked on all 3 of my cars and have done an amazing job. The staff are very nice to me and i frequent there for regular maintenance of all of my cars.
I had the worst experience of my life at place. Very rude disrespectful and uses bad language against customers.
Worst scammers and disgusting service, the guy told me that he will put the car on the street to have me pick it up just because I asked him if he knows what the problem is on the car, instead of telling what the problem is he says I will look and fix tomorrow even having not looked for couple days while the car sits on their lot, just like a thief. Dont go to this place.
Outstanding service, great customer service . Highly recommend.
I absolutely highly recommend them. My old mechanic used to work there, and said they are honest peoples. Quick, reasonable, and every happy.
Love the owner! Hes great and so isnt the service
Great service, took me in last minute for a repair
Great place
Father and son very nice people! Been going there for a while and they always got me every time! Friendly, i recomend👍
I went in to get a donut off my car, have them plug my tire and replace it. Struck up a conversation with a woman who was telling me how great they were with helping her daughter. Before we even finished that 5 minute conversation my car was done. My bill was less than Ive been charged for a shop that just plugged my tire without needing to take my donut off, kindly putting it in my trunk and putting on my plugged tire.They are by far the most courteous and professional shop with the best customer service I have dealt with.When I moved to Lowell I realized they had the cheapest gas around, gas cost the same for cash and credit and they were full service.I will never go anywhere else again. Thankyou to Nadim Moujaes for making this the great experience what is was.
Absolutely amazing experience!! I & M is The PlaceThey literally saved my life by pointing out and fixing a critical piece of my vehicle. Ill definitely be back for all my service needs!
I’ve been bringing my car here for years & I have Never been disappointed with their service. Very honest friendly & reasonably priced. I recommend them to my friends & family all the time.
The guy is very unprofessional and rude.
Great people. Great prices. They know what there doing & also very respectful. I have not had any problems with them at all. And i have 2 cars that i always bring to them.
Great people, prices are fair and they take good care of our cars!
Would definitely recommend to anyone. Got exactly what I needed fix the same day. Definitely going back for more work to be done.
The father and son duo at I and M Auto Care is what keeps me going back. The honest prices and exceptional work is what makes this place our go to for all auto repairs. Dont waste time at the big name brand service centers, go here where they have been in business for over 30 years.
Never met a ruder bunch of people. Very unprofessional and damaged my poor nieces van by revving motor up now she needs a new transmission. Shame on them karma. 2 days before my nieces wedding tonight Valentines night. Van no time to get fixed but we got it out of there and we all rallied to make tonight my nieces wedding a exceptional one....
Quick oil change and didnt kill me on price because it was synthetic like some other shop my girl brought it to last time. $60 vs $100. They did shocks on my truck last winter too for a very fair price. Father and Son work together so Id rather give them my money.
Totally lives up to its friendly customer service sign.
The owner is extremely rude and nasty!!
Thanks to Nadim and his son Mikey my service light on my BMW is off . Now I use them for all my mechanical work, but I had brought my car to another shop to get some custom audio work done on it, and they had done some damage to my cars sensors and could not for the life of them figure it out . As soon as I had it towed over to I and M Mikey called me within an hour with a complete diagnosis. . No gimmicks, no run arounds, and no hassles . Picked my car back and it’s running better than ever WITH NO SERVICE LIGHT ON! Keep up the hard work makes customersCome back like myself
These guy know what there doing
Purposely failed my inspection test for very small things. Drove to another shop and past. Very shady.
Very good the owner can be a bit edgy sometimes but hes good ppl and mikey is the best too
I go to this gas station time to time for convenience because its not even a street away from me. When I go today, I ask if I may pay inside rather than at the pump. The kid outside tells me him and this other kid who work there get in trouble if I do that and that if I dont want to pay at the pump I can go somewhere else. He went to go ask the owner who was about to leave. Before he could get a word in, I asked from the pump where I was parked. The kid from outside pursued to walk inside while the one inside was asking me how much Id like. As I was telling him, the one who originally asked for how much Id like, the one from outside tells the one inside to move aside so he can do it and to get out of the way. The owner then walks in as Im paying and tells me he is only doing this one time because they dont usually allow that. I asked him why and he said because he is the owner and he said so. Sorry but just because he says so wasnt validation for me. I told him if I paid at the pump, I didnt want a hold on my account and he didnt know what to tell me. He then proceeded to tell me because they like to have someone outside. I said ok but now your inside and someone else was here so I dont see the problem. He then was quiet but overall, him along with the original gas attendant were disrespectful.
I came in and was helped immediately. They were informative and very personable. They moved quickly and got me through my inspection qith no problems. They even helped me with the screws i needed for my front plate. Very good service i highly recommend.
This place is a rip off and if you dont know your info then the owner will rip you off. He gives one price then charges another and doesnt communicate with you about the extra $$ and is a coward and hangs up on you instead of facing and fixing his mistake. I bring my daughters car in and he gives us a price 2 days in a row same price when i went to pay it was more than we talked about and agreed to and they will not release the car until it is paid!! Instead of fixing my alternator he breaks it and wants to charge me double to fix his mess up dont recommend you going here to get your car fixed plenty of good and honest mechanics out there and this one is not one!! Money hungry people keep yours in your pocket!!
The guys know what their doing but the take for ever to finish a job.
Great services
Great service, great mechanics, great prices. They can do just about anything. Highly recommended! 👍👍
Great place for service! I would recommend this place!
Local family run business Nadim and his son mike has a great reputation who always wants to help their customers. I get my gas full serve there theyve done my front n back brakes for reasonable price oil change stickers tire lugnuts fast and efficiently. They give me their advice on a personal note not just to gain more business but based on the cars needs. Having an older vehicle is difficult to keep up with but I always let them take care of it and in return they provide great customer service everytime. Highly recommended!
Loved these guys! The Father & Son have been good to me, nothing but good things do I hear of I & M Auto!
Always polite and good prices.
Honest assessment of ca issues,
Great customer service !!!! One stop shop!!! Highly recommend *******
Cheaper than anyone else. Its Mobil gas. And they pump for you.
I spoke with one of the guy on the phone to have my car drop off for a repair, the guy sounded like a douchebage. I brought my car to I&M auto care on bridge st. Lowell, MA away for a repair because it closer to my house. Do yourself a favor don’t go there to waste your time and money. The people that work there and the owner are not friendly they will bite.
Very nice people and great service.would definitely come back again.
Honest trusting guys. Who will do what you ask and not say that you need a bunch of other things owner is very humorous.
It is rare to find a decent mechanic guy in new hampshire who will tell u exactly what ur car needs. NADIM at I&M autocare is that mechanic. He helped me out fixing the gear for 200 $ while the other garage tried to charge me 800 $ for it.This guy should be an example for Lowell business people on how to treat customers with respect and decency.Thank you I&M auto care
Very good experience would recommend to anyone looking for quality work at a good price.
Rude. They treated me like I’m there to beg for a free service or they’re the only one in this business.
Robbed me of $80 dollars! do not go here. there are crooks working there that will overcharge unsuspecting patrons. Their gimmick is full service and low prices to lure you in, but they will rob you! I was charged $100 for a $24 gas fill up.
Very friendly mechanic and offered services at a great price . Highly recommend
First off if they give you a time frame expect them to leave you hanging for days on end.Second they are absolutely rude on the phone.Third they will try to say something is wrong that isnt just to make more money.My advise stay far far away!!!!...
It was great nice and real people they tell you what you need to know.
This is the only place I bring my personal card and my company fleet to great service nice people and the price is great
The owner is very unprofessional and rude. I would not recomend to go there they dont threat the custumers with respect...
Full service gas with a smile. I also get my car inspection done here. Fast and with a smile
Not even sure if this animals deserve one star, very racist, a Thief, idiot. Just take your car over they will rip you off, and lie to you, very rude and disrespectful to all other. I dont usually call people animals, but the owner or the caretaker, is a pig. Their gas pump has been adjusted, to rip you off, you better off to stay away from i and m on bridge st in lowell, they are rip off.
This garage is a DONT GO TOO, the owner is a straight lier.
Oil changes, stickers, tires, gas l!!Nadim does it all I be recommend him to everyone!
Funny owner with a chill crew also fast service with great prices ! Also great location for locals
As I explained in my post he is honest, very hard, at very very reasonable prices, ]1 Nadim is the only person that I trust with my fleet.Tom R.
The worst place to go for any kind of auto service, they are very rude they beat on your car when doing a test drive while also use your car to do runs, has alot of issues with customers,they lie to rob you so take it from a good mechanic like me theyre no good (real talk )
Great guys!! cheap and fast service
Low gas price friendly, fast, first choose stop!
Yearly inspection spot only, they seem nice
I come here to get my car inspected. Fast, friendly service every time.
This guys are all talk for the most part. They lie a lot.
Want to get ripped off? This is the place to go. The owner either doesnt understand the basics about cars or, more likely, hopes you dont. As has been stated many times in others reviews, the owner is extremely rude if you question him.
Horrible owner I swear he is racist and hates Caucasian people. Trying to fight me for throwing trash in his Barrell. His son is a loser and is the M . The monkey mechanic loser.
Very helpful in helping me understand what was wrong with my car.
Good service all the time
This guy is rude,,I had them do brake lines, decent price,, later noticed lines are not ran correctly, rubbing up against each other hard,, wont be long before they are rubbed through,, before i noticed this, i went back there for a sticker some time later,, i dont think the owner remembered me,, and was extremely rude, bordering on hostile towards me, needless to say i but wont be doing business there again.
Rude staff. The work was well below standards, took way too long. Would never go back.
Owner is truthful and fair. You cant beat their prices
Great customer service!
It is not good place to go to repair your cars because they cannot fix your car very well and it takes long time to fix it and take a lot of money.
I left my car for a week at the gas station and I came back and he didn’t touch it and after that he charge me $275 and the car still have the same problem I asked him to fix it he told me I have to leave it for him for 3 days more and I told him I can’t because I have work he Flip On me and he told me to go somewhere else after he hustle Me $275 the owner and his son are so disrespectful I won’t call him animal because animals are way better than this loser ...( stay away from this gas station he don’t even Deserve one star
The owner is a complete a-hole...stay away from this place!!!!!!
Good service
Good and fast
Nice burgers
Great service!!
Decent
Low gas prices
Arrogant and foul-mouthed guy