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Hyundai Of Lufkin
3101 S Medford Dr, Lufkin, TX 75901, United States
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Hyundai Of Lufkin
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St
Review №1

Great service with friendly people. No pushy sales people! Buying a car for my youngest and will most likely get it here!

Ri
Review №2

My wife and I recently moved to Lufkin and needed our Hyundai Kona serviced. We pulled into the service drive at Hyundai of Lufkin and were quickly greeted by a very nice young man. He immediately took our car in, did the service we needed and had us on our way in about thirty minutes. Hyundai of Lufkin is a 5 Star facility.

ma
Review №3

Hyundai of Lufkin has been the best dealership I’ve ever been too to buy a vehicle, they never let you down and there all super friendly when you walk in, it feels like your at home! And they especially have the best people to help you find what you’re looking for!!!

Lo
Review №4

Quick service. Drop my car off early am before work. Had oil change and got a call an hour after dropping car off to inform me its ready to be picked up! Thanks!

Je
Review №5

I had taken my Genesis GV70 for an oil change, when I got the car back, the technician left the tool and trash inside my car, smelled bad. Broke center mirror cover, replaced under warranty. Replacement mirror cover installed unprofessionally (loose ends) I had to tighten it myself. Never going back gain!! They couldn’t reset oil change interval cycle. Not well trained genesis technicians.

Bo
Review №6

Best service, awesome people. Hyundai has a very good selection. Patient with you as well.

Ja
Review №7

Very good place to take your car for service. Its quick and high quality. Junior is very easy to work with. Keep up good work guys!

Ta
Review №8

Quality service! Geniune people working with people! Kind, helpful and when you get your car back cleaner than when you left it with them that is a bonus. The oil change may be a bit more than others but I have never had better service anywhere else. Attention to detail is key.

Ar
Review №9

Junior always takes care of my vehicle when I make an appointment with Hyundai. Fast, friendly service.

Cy
Review №10

Great service and friendly! Always have my vehicle serviced there.

B
Review №11

Great service.. great people.. just a great place!

Ma
Review №12

Great the staff were friendly and fast.

Va
Review №13

Randy Davis is definitely an asset to Hyundai of Lufkin. I purchased a 2021 Tucson & Randy went above & beyond to help me with the purchase of my SUV. After my purchased I was given a tour of the dealership, so I would be familiar with the facilities when the time comes for service of my Tucson. What really impressed me was his knowledge of all the “Bells & Whistles,” on my new SUV. At one point I was overwhelmed and he reassured me that at any time I could return for another walk through of my Tucson. I felt like a valued customer. And a thank you to Marco Luna for making the finance step easy and efficient!

Su
Review №14

Hyundai of Lufkin, got my car repaired and out on a timely manner. Staff was friendly and helpful.

Ng
Review №15

I have to say that, Seth Ramsey, the sale manager, was doing an outstanding job, he showed me various options for the car that I want. He is an example of good sale man, he will help you to find the best deal when you want to buy a car from Hyundai of Lufkin. Although the deal could not be made, I felt really comfortable when dealing the dealership. .I would definitely come back for my future purchase.Seth ramsey deserves 5 stars for his service

Ba
Review №16

They are a wonderful dealership with great employees that make you fell right at home .If you are looking to buy a new vehicle this is the place to go .I truly appreciate the great service .

An
Review №17

I love my Santa Fe. The dealership is helpful, prompt, and courteous.

sa
Review №18

The service at Hyundai Lufkin was great. Junior the service manager was great. So cordial for a young man his age and very helpful. Will definitely be a return customer.

Ju
Review №19

Love this dealership and working with everyone there! The extreme professionalism is uncommon to find these days! They truly care about their customers satisfaction, and it shows!

Be
Review №20

Always good customer service from the first day I purchased my car and all my servicing since.

Eu
Review №21

Service is the best around. You dont have to look for a sales person they come to you. While the others look at you thru the window. Rex of nacogdoches

Wi
Review №22

I GO THERE TO GET MY CAR SERVICED. THE STAFF IS ALWAYS FRIENDLY AN HELPFUL AN HONEST. * UPDATE. I ALSO DRIVE FROM NACOGDOCHES TO THIS LOCATION.

St
Review №23

Fastest and best car buying experience Ive ever had.

Do
Review №24

Ive been more than impressed with their sales and service reps. This dealership revolves around the customer and makes you feel like #1.

Ro
Review №25

Fast, friendly, eager to help and compassionate employees

Sy
Review №26

James in sales is the best person you could have working at your establishment...always smiling, very knowledgeable, and always ready to go above and beyond to help his customers . Great job for always stepping up to the plate.

Se
Review №27

Wanted a used car they had and went in with an offer from a certain bank. Had to get into an argument with their finance guy to the point that they didn’t use the bank I had wanted, and they failed to mention that to me. Not even a year into owning my vehicle the computer system is messed up and needs to be replaced, sensors are messed up and needs to be replaced, front headlight isn’t properly sealed and needed to be replaced and the inside air unit that’s stuck on the ceiling fell on-top of my kid. Safe to say will never repurchase from them.

Ba
Review №28

I felt valued as a customer at the Hyundai of Lufkin dealership. I was greeted as I walked through the doors of the service department. The staff was professional, my service appointment was completed in a timely manner. Junior kept me posted on the service needs of my vehicle. I was very pleased and will definitely return.

Da
Review №29

More and more Im finding i should not have used this dealership... Issues that were hid, and not being up front about issues and warranties... Thought the shady stuff was big city, but guess its here too.

Ca
Review №30

Just purchased a new Palisade and was very happy with the experience. Malik Carraway walked me through the entire process, and I was very pleased with the level of service that I received. Malik was very friendly and knowledgeable. Not a pushy car salesman at all. He helped me and my wife find the exact vehicle that she wanted and worked with us to make it a great deal. I was also very pleased with the finance and paperwork portion of the deal. All in all, it’s a perfect score for Hyundai of Lufkin. I will be doing more business there and will refer anyone I can to Malik.

Rh
Review №31

I can not say enough good things about the outstanding service I received at Hyundia of Lufkin! The single best experience I have every had when taking a car in for service! Great communication, attention to detail and quick turn around time!

Sh
Review №32

The service department at Hyundai of Lufkin is extremely efficient,friendly, and definitely keeps their customers best interests in mindwhen servicing their vehicles. I would recommend them to anyone.Junior and Erik are truly service oriented and go out of their way tobe accommodating.

Ti
Review №33

Was very nice loved my sale lady Mrs. LORA she was friendly and very patient with me

Bi
Review №34

Very nice. Had no issues purchasing a new vehicle. Love my new SUV. The employees are top of the line.

sl
Review №35

This location has some of the friendliest and most honest salespeople Ive interacted with; the service is prompt, especially in the Parts and Service section of the dealership. When I bought my first car, they were truly helpful and explained every step of the process. Ill definitely continue to support Hyundai of Lufkin.

Ja
Review №36

I had a great credit score when I went in and told them I could afford 500$ a month, they ran close to 20 credit checks and got me the loan at 478$ . Good busines would have told me to I had good credit but no revolving accounts and what to do to repair my credit so I wouldnt have to pay such a high interest and payment. If I had not told them what I could afford was my mistake. I would not recommend them.

Jo
Review №37

Fantastic people to deal with in lufkin made everything smooth

la
Review №38

FAST, FRIENDLY AND GREAT SERVICE THEY ALWAYS TAKE CARE AND ANSWER ALL MY QUESTIONS

Ja
Review №39

Made appointment for a Saturday morning. Showed up at scheduled time and they were ready for me and had no problems. great job.

Ca
Review №40

Eric, in service, always goes above and beyond!! We’ve never been taken care of by a service department like they have. Thankful for them for sure!

Ni
Review №41

Eddy is AMAZING, honest and gets the job done! Thank you Eddy! And thank you Marco Luna, y’all rock! Highly recommend buying a vehicle from this company.

Ol
Review №42

Was my first time of financing a car and it was a wonderful experience with Mr Seth and the entire delearship

My
Review №43

I posted a poor review earlier today, not long after I received a message from the dealership, after a short conversation I would like to say I apologize for the review, I misplaced anger my own anger of other things I had going on, the salesmen was very nice, not pushy at all like some dealers I have been to and it is of no fault of the dealership that the deal did not work out and I was informed by my salesmen that a deal may still be able to be made. I apologize and hope we can work out a deal on the truck in question.

Go
Review №44

I dont live in Texas but my friends were looking to buy new Hyundai and they end up dealing with Dwayne. I was helping them through the process over the phone and they couldnt be more satisfied with Dwayne knowledge and how professional he was. I have been in car biz for almost 18 years and have to say Dwayne made the process of buying and negotiating super easy and pleasurable. Great teem work.

Da
Review №45

Great dealership with great prices & personnel!

Au
Review №46

Walked in with the vaguest idea of what I was looking for, walked out with a great new car! Randy was very helpful and knowledgeable and patient. With his help, I ended up with a great new Ioniq. I loved my car buying experience here and would 100% recommend them to anyone else.

Ke
Review №47

Chad in parts was very helpful in our purchase of the right bumper cover. Thanks Chad

Be
Review №48

Dealing with Hyundai of Lufkin was a great experience! Customer service was amazing and very knowledgeable!

Pi
Review №49

We want to compliment two of your excellent employees, Mr. Malik Carraway and Mr. Marco Luna. What a delight it has been to have done business with you both and the ENTIRE Team at Hyundai of Lufkin! Particularly appreciated the way everything was presented to us. Literally the ENTIRE process was a welcomed supprise. To each one of you including the Service Department - was very impressive. Chosing to purchase a vehicle from Hyundai of Lufkin .....completely Heaven Sent. In short, Malik is a rare commodity. Actions like his build your reputation as a customer-centered operation. Rest assured that Marco has secured our confidence and future business. Sincerely, Ms. Gail Little & Mr. Pilar Clark.

Ch
Review №50

I had the awesome sales person and my wondering friend Bobby Evans and He gets 10 Stars. I want to thank him so much for getting our of my old car. I love my new SUV. I tell people go there.....

Ma
Review №51

The best car buying experience I’ve had in my life! Don’t let the opportunity pass by to let these wonderful people treat you like you deserve and put you into the car of your dreams! The staff is friendly and knowledgeable about their product, they make you feel at ease about buying a car! Thank y’all for everything!

A
Review №52

Dwayne was beyond helpful in listening to my needs and making sure I felt comfortable with my purchase. This was the easiest car buying experience Ive ever had and I got a great deal. His follow-up after the sale was also exceptional. Thanks, Dwayne!

Aa
Review №53

Junior and team in service always accommodate me and my schedule when I need them- great job Junior and to all the service staff in Lufkin! This location cares about their customers.

Da
Review №54

Very polite employee. Took care of replacing my headlight quickly. A comfortable place to wait.

De
Review №55

Very clean place. The people are so nice and not pushy like other dealers. Very informed about the cars they sell.

Yo
Review №56

Excellent customer service. Makes me feel like family.

an
Review №57

Eddie, Marco and Jeff made the buying process super easy. They are wonderful to work with.

J
Review №58

Always a pleasure coming here for service on my car. Customer service is well.

Ca
Review №59

Love this place the people treated us so well

Fr
Review №60

They have been a big help to my business in lufkin

Ju
Review №61

We wasted an entire day.They lie and then try to convince you that you dont understand.Worst experience I ever had trying to purchase a vehicle!They play with numbers.There is now like 10 things on our credit report because of them.My recommendation is steer clear of this dealership.

St
Review №62

Took my 2012 Santa Fe in for routine service. The man at the front desk was very friendly and helpful. Ill definitely come back.

fo
Review №63

I see advertised on Facebook that Lufkin Hyundai offer buy back offer they offer 7k more then kelly value i went there to buy sanata fe se with 0 apr that they offer.as well the best part is they offer my vehicle less then a kelly value.once i asked about the offer the try to escape this offer is not valid for car.but in Houston they offer me 2000$ more than Kelly value.and i get best price on there...try to avoid Lufkin Hyundai scam they want you to come there and try to rip you i contact the Hyundai hr they said local manager call me and discuss about this matter the best part of all this discussion no one call me even i try to contact them 2 or 3 times.just horrible experience with them...Hyundai Houston is the best place the randy is the best person there to help you to find best offer with best prices..

Ma
Review №64

Very courteous service for my Tucsons oil change. Car was taken into the shop right at the scheduled time. Cost compared favorably with other oil change businesses.

Ch
Review №65

Bought my new Tucson there. Bobby was great! They worked hard to get a lower Apr even after we agreed to another Apr. They will get my business from now on.

Ly
Review №66

Randy and the team always do a great job...always courteous and attentive...good bunch of folks

Be
Review №67

Great service - great people all around - completely great experience! #lufkintexas #positivevibes

Ba
Review №68

The employees are very nice and friendly and efficient.

Sh
Review №69

It was a difficult time getting the deal done due to human error. Im happy to say I have my new Sante Fe with the help of Eddie, Bryan and the whole Hyundia of Lufkin team. They went the extra mile for me. Eddie is my go to guy if I need anything. He is interested in in your needs and wants but will offer to show you different options. Thats how I found my Sante Fe.⭐⭐⭐⭐⭐

No
Review №70

I have a Hyundai...love there cars an business.

Ra
Review №71

Randy was awesome. Took care of everything we needed. Definitely recommending Randy and all the folks down at Hyundai of Lufkin.

Sh
Review №72

Wonderful people to work with. Eddie help show me about every Sante fe and Palaside on the lot. Then Eddie and General manager Bryan started searching for MY Sante Fe Ultimate. It was not to be. The other dealerships would not give it up and I wouldnt buy from anyone else. Thank you guys. You were beyond helpful. ⭐

st
Review №73

Nice carsWill work with you to help you get in nice safe carAsk for Bobby

Jo
Review №74

Very friendly customer service and was taken care of great

Ru
Review №75

Went to the service department to have my car checked on water leaking into my floor board and they got right on it. It was a stopped up line and was fixed in about 15 minutes. Everyone in the service department was very nice. Also they washed my car for me and everything was free.

Wa
Review №76

Excellent very informative Eric Hawkins was top shelf

Jo
Review №77

Great service department. Fast.

Mo
Review №78

Brand new means you will sure have great experience buying here . No bad habits .. people are great .. try you will not get disappointed

ja
Review №79

Very helpful and knowledgeable.

Za
Review №80

My daughter is a salesperson there

Fo
Review №81

Couldnt do what I needed and my car is a Hyundai. They wanted me to sale them my car that I just bought.

Su
Review №82

Lufkin Hyundai took care of my 2018 Hyundai Sonata after the rear side window exploded on a trip.

Sh
Review №83

Awesome

Pr
Review №84

Fabulous place, fabulous dealership, fabulous owners, need I say more!

Da
Review №85

Fixing window and price exxcellent - price to fix door too high and will get it done elsewhere

Sa
Review №86

Great car buying experience with Dewayne!

pi
Review №87

So sweet love this place .

Ke
Review №88

In and out no problems

Ga
Review №89

Great new car dealership in Lufkin.

Ra
Review №90

Misrepresented the deal and made me waste my whole day.

Wi
Review №91

Excellent customer svc

Mi
Review №92

Service department was great.

Te
Review №93

They pay attention to the details.

Jo
Review №94

Service Manager, JR, is the best!!!!

Do
Review №95

Good people

St
Review №96

Too pushy

Ab
Review №97

Customer service is bad

Information
38 Photos
97 Comments
4.5 Rating
  • Address:3101 S Medford Dr, Lufkin, TX 75901, United States
  • Site:https://hyundaioflufkin.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 936-630-1200
Categories
  • Car dealer
  • Car service
  • Hyundai dealer
  • Tire shop
  • Used car dealer
  • Vehicle inspection
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:9AM–4PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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