user
Air Cooled Engine Co.
320 E Frank Ave, Lufkin, TX 75901, United States
Appearance
Air Cooled Engine Co.
Comments
ja
Review №1

Wonderful place with great sales and service. Jess showed me a lawnmower for a great price that includes service and parts.

Ja
Review №2

Brigs-Straton dealer. Air-cooled is definitely the place to go. Helped my aunt get a part that no one else could find. Took some time to get help, but there arent many employees who work the counter. Which isnt all bad, I felt like I had Chriss full attention and after I ordered my part, I felt like I was only there for 5 minutes. Definitely dont be afraid to sit on a mower and wait, probably couldve talked me into buying it, not that I needed it, but dam, it was comfortable. Judging from the controls, anyone could operate a zero turn mower, would recommend. I didnt have to pay for the part when I ordered it either, you have the option to pay on delivery, granted youll have to return to pick it up, which isnt an issue really. Shelby is knowledgeable and knows her stuff too. Very polite, great smile, nice girl. Will definitely be recommending people to this business.

Ro
Review №3

They ordered a part I needed she was great sales person

Ra
Review №4

Super nice staff very friend and helpful!!!

Na
Review №5

Very knowledgeable staff. Had to order new parts for my zero turn and they helped me out. It took about a week for my parts to come in and I wasnt even overcharged. I found similar parts online for the same price do youre going to get a good deal. If you need something for lawn and garden, check them out!

Jo
Review №6

Large inventory. Great service department. Jess Waldrup provided excellent service.

Br
Review №7

Very clean shop with knowledgeable staff. They did a great job replacing the engine on my mower through Briggs warranty. They even bolted the engine back on instead of using flimsy pre drilled holes.It took two months but I believe there was a large back up or the mechanic quit right before I brought it in. Either way it was winter and i didnt miss mulching leaves. Overall I would recommend. Just dont get in a hurry, its grass.

C
Review №8

Always a great place to visit if you wish to.have personalized service.

Ja
Review №9

Love the store and the people running it. I always get great service and the right parts.

le
Review №10

Omg! This place is extremely horrible in customer service!!! If your trying to get a part for your personal project with out them working on your equipment they will not help you much at all. They act like they dont know what your looking for, even if you have the part with you. Its like talking to your 2 year old child. Complete nonsense, they give out the stupidest answers to every question you ask and will try and not give you any information that would be helpful to you in any way. Only way to get any good customer service is if your going to buy something brand new off the show room floor. Wow I still cant believe the nonecens, cant believe I walked in to that store to completely waist my time and effort

Ja
Review №11

Great place to get parts,,,,,but been waiting 3 months for my chainsaw to be repaired,,,,still waiting,,,,very very slow on repairs,,,,make my living with my saws

Cr
Review №12

VERY FRIENDLY & KNOWLEDGEABLE PEOPLE!!

La
Review №13

God First I Give Air Cooled Engine A 10

Gr
Review №14

Theyre a great place to get parts for lawnmower and the people are friendly

Da
Review №15

Took a weed eater in to get worked on pull string 10 weeks later they still have not fixed it

Wa
Review №16

Good people and usually gets what you need

Do
Review №17

Great service very professional

Wi
Review №18

Profressal and Great service

Ma
Review №19

Labor rates too high but they carry good equipment

Mi
Review №20

Great place to shop but repair service is slow.

Di
Review №21

Very friendly, knowledgeable and helpful. Well get my repeat business

So
Review №22

Brought in on Monday, called on Wednesday to check progress was told it was ready.. no one had called to let me know..$164.00 for a tune up on push mower. Change spark plug, drain gas and clean carburetor .. started for about 10 minutes, died and wont start again..

Ge
Review №23

The only place I can always get the part.

Da
Review №24

Great place and great value

Ja
Review №25

Great Service and Parts !

Gl
Review №26

Decent equipment on hand, butNot much on my equipmentNeeds, although they wereHelpful & friendly i will continueTo search elsewhere for whatMy business needs. Shepherds.

Th
Review №27

Always works with the customer to get the right parts.

Ro
Review №28

They will take care of you.

Wa
Review №29

Great selection.

Ly
Review №30

Very satisfied with the service

Ji
Review №31

Always Helpful

Ga
Review №32

Very friendly people!

Al
Review №33

Pleasant

Information
11 Photos
33 Comments
4.2 Rating
  • Address:320 E Frank Ave, Lufkin, TX 75901, United States
  • Site:http://aircooledenginecompany.com/
  • Phone:+1 936-634-2244
Categories
  • Lawn mower store
  • Lawn mower repair service
  • Repair service
  • Small engine repair service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations