We were traveling through town on a 800 mile drive when check engine light went off, car overheated, and started bucking.AAA recommend a mechanic who was “too busy” to see us that day. Called Crest and Jimmy said “Come on over; we’ll help you out”. He even helped us arrange economical towing to his location. Professional service that got us back on the road THAT DAY!!Very grateful.
The owner (Jimmy) is gritty but sincere. Fair on his prices. A stand up guy.
Reasonable prices. In and out
Always on time. Never over charge.
Great professional service. Good pricing and the best mechanic service that Ive had in a long time in Atlanta.
Ive brought all of my vehicles here for years. And Ive always been satisfied with the work and hes always cheaper.
The owner is great 2nd time helping me
Drove my big Jeep JK up from Florida for a funeral. On the way up my new transmission started heating anytime I went over 70 so I decided to slap on a trans cooler when I got here. I got the part and went to multiple places and nobody had time. I came here and the manager told me he would get me in. Sure enough his tech went right to work and within a couple hours installed the cooler. I could not have been happier. The work was done great and I drove it all the way to Athens that same day without an issue. Thank you all so much for the excellent service and great work, Im confident my Jeep will now make it back to Florida without any issues and my transmission thanks you as well!Best Wishes,Chris
My first experience with Crest Auto & Repair about a month ago was fairly decent. I needed new brake pads and his team quickly installed them. (Theyve since began to squeak). I was satisfied at the time so I returned to have a diagnosis done on my vehicle. The check engine light came on. I dropped my car off Friday July 10th at 7:30 am. Jimmy (the mechanic) told me he would contact me in an hour and half to give me an update. He did not. I called later in the day several times before I could get an answer. He told me I would get my vehicle back sometime Saturday. I did not. I called multiple times Saturday and did not get an answer nor a return phone call ALL DAY. Apparently he does work on Sundays because I did not hear anything from him that day either. I called first thing Monday morning at 8 am and he finally answers. I explained to him I wanted to check the status of my vehicle because I havent heard from him since Friday. Im sure he could hear the frustrations in my voice. He gave me a brief yet incomprehensible update and said that he is going to reach out to my warranty company to recommend me taking my car to the dealership for repairs. The lack of communication along with his lack of professionalism caused me a great deal of inconvenience. I understand hes very busy but the guest experience and communication should be priority over everything. I would not recommend this repair facility.
Great Place! Friendly and very helpful staff. I was able to get my car in and out and my car has been running good since!
Had an accident 2 yrs ago took car there. Brought it back 3 weeks later told him i heard a sound. He drove it told me it wasnt anything. Sound got worse over two years. Took it to dealer. They found 3 things wrong from that accident. Called insurance company they came saw the damage from the accident was never fixed thank God for pictures from the accident in their files. He tells me they never told him to fix it. Wait arent you the expert in this area. Well glad to say the car was repaired and I will never come back to this place. Use who your insurance has vetted. New to Atlanta and this spot was recommended. Never again.
Jimmy was quick efficient and awesome as usual I got my maintenance done in a little over an hour and he always saves me money
They couldnt fix my BMW and took a whole week to get back to me. If you got a bimmer, I wouldnt recommend Crest
Very fast and very good work
Jimmy is a great, honest mechanic. You always need a good mechanic. Jimmy Crest at Crest Automotive is the guy. 10 stars not 5.
Good around services.
Mr. Jimmy explains everything before he does it. He knows all the prices and details and when he says it, thats what it is.
Honest RELIABLE work
Good Service. I had my brakes fixed at this shop. They quickly were able to diagnose the problem. The guys showed me and explained what they were doing every step of the way. Made a good choose to stop here.
They really care about people here. Had an unexpected issue on my way out of town. Called and not only was walked through how to make it there safely. Was given an inspection of my car and found out it was only a minor situation. Mr. Jimmy thanks again! The best mechanic service ive gotten in a long time!! Highly recommend if your anywhere in the Atlanta area
Jimmy is really good with customers and have your car ready Im a timely fashion
We have been using Crest Automotive for our car repairs for several years now. We have never had a bad experience and the work is always done on time. We have 2 vehicles and they have done work on both of them. This is not some big fancy dealership that has comfy seats and free WiFi. This a independently owned and operated shop run by a person that cares about his customers. We had a shop like this that we used up north before moving to Georgia and it took us several years to find a new shop that we were happy with. In my opinion these little shops are the best kind because your business means a lot more to the small business owner than it does to some random guy hired by someone running a big corporate business.
Real nice people in the office. Spoke with the owner and really feel good about leaving my vehicle with them. Will update in a few days after the repairs.
Quality and great customer service. My car was diagnosed and repaired within hours. The owner was very friendly and personable. They are now my one and only mechanic of my Dodge Charger and Infiniti G35.
Awesome service and extremely professional business.
Best in Mapleton, Ga They can fix any vehicle.Great job on my old school.
Crest Auto repair shop is the best for my truck to be repaired from. They have always offered me excellent service and fair prices.
Excellent service at a fair price. We will support this small business as long as they continue to provide A-1 service. Thanks for your help today.
I definitely will not be recommending Crest New and Used tires 5401 Mableton Pkwy. Mableton, Ga. to anyone. I purchased 4 new tires from the owner Anthony Crest. As he started placing my tires on my car he stated that I needed a front and rear alignment. He recommened that I go up the road to Crest Automotive 5961 Mableton Pkwy SW, Mableton, GA for the work to be done a little cheaper, since He sold me the tires. He gave me one price, however when they finished the work I was charged more for the service. And on top of all that my car is driving worse than it was before I paid for new tires and front and rear end alignment. He assured me that he would take care of me, because I was sceptical from the start. If this is how Georgia mechanics take care of their customers then I will definitely be driving to Tennessee to have my car repaired!!!
The guys did a great job and the service was amazing.
I bought a car from them and only having the car from a few weeks my check engine light has come on. Ive left my car with them several times to fix the problem and they just keep turning off the light. Most recently he has kept my car to repair it and he turned the light off and took it upon himself to get my emissions and then the light came on the same night !!!
Price for repair was fair. However, my light is a little out of socket on my Cadillac and some plastic is still visible
Bad services, they will mess your car up. Rip off
I took my F-150 Lariat for a leavling kit 2 in the front and service was great.
This is not the cutest repair shop, but I have always received excellent service and fair prices.
He did a great job repairing my brake system
Needed front lights they took care of me in no time,left happy will go back. BTW the price was excellent.
They do good honest repairs and are knowledgeable about GM cars.
Always fixed the first time. Affordable pricing.
Great customer service and awesome mechanics
Okay heres the deal I am a small black business owner and Ive always wanted to support small and large black businesses but I keep getting disappointed okay I met the owner of the shop while just passing by and so I came back because I had an electrical problem I drive a 2007 Chevy Avalanche I was charged $135 to fix my problem not a week later I had the problem again I went back to the shop spoke with the guy who did the work and he somehow told me that all he did was change a fuse but he said it took him 2 hours to find the problem so now I have to get another part but they want to charge me and additional price to complete the job now Chevrolet dealer wanted to charge $85 to find the problem and the $85 would go towards the repair so I just dont think this was right and I dont think Ill be going back.
Great Mechanic!
Very informative.
Great servie
Great customer service
Wasnt there
Expert technicians💘
Its ok
They fix cars
Black owned