Ordered a custom birthday cake online and it was such an easy process. Cake was delicious and exactly how we wanted it and ready when promised!
Entering this particular Publix is like walking into a cruise ship and heaven at the same time. From being greeted by beautiful Brooke, to a warm greeting by the pastry section and a hug by their bakery staff, I felt like I was rolling around the floor with the Pillsbury Dough woman. Their deli section is a symphony of delicious Boarshead meats, complimented by a cooler of prepared dinners and side dishes like quiche, pickles, coleslaw, pumpkin dessert hummus and chocolate dessert spreads that are so naughty and appealing, they should be spanked and sent to bed! The coffee section is wonderful too. Its like I was whisked away to Costa Rica, but made layovers in Hawaii and Jamaica while Peruvian women blew mystical smoke at me as a welcome by the coffee gods. The experience was causing an overwhelming sensation of joy and excitement as I didnt know what kind of an adventure Id face in the next isle. By the time I was hitting the personal hygiene and condoms displays, I was in tears. The adult diapers then had me weeping thinking about dear granddad and his prune Danish and bingo nights. With such feelings of grandeur, I had to hit the wine and beer section to sedate my excitement later. This is a Publix to behold, and one that is a National treasure.
One of the better Publix Ive been to. Similar layout to all the others which is nice. Very friendly and helpful staff. Clean restrooms
I ordered a cake for my daughter’s birthday a week in advance! I go to pick up the cake on the day of my daughters party and it’s not ready at the time I need it! The lady says she is behind and to give her 10 minutes!! Ok I wait about 20 and the cake is done. We cut into the cake and it’s not what we ordered I ordered a marble cake and they give me vanilla!!! I called to tell them and they say they don’t have any marble cake! So instead of telling me you just give me whatever YOU want!! It’s not acceptable!! Then they can’t give me a refund because I don’t have a receipt who thinks they are going to have to return a cake!!! I will NEVER purchase from Publix again and I will tell everyone I know not to use this chain as well!!
I moved here from the northeast in January .A Kroger is across from where I live but I have become more and more disenchanted . I tried Your Publix!!!! WOW!!!!!! A whole other world!Now I feel more at home!!! A well lit store, which matters, a well staffed store, which really matters, well stocked shelves, people that are so happy to help you, which is hard to find anywhere anymore, Your employees are happy.I spend less and come home with more.I am thrilled. Thank you for doing all the right things because you will continue to prosper if you do!!!!!
Its close to my house so I go there often. The staff are friendly and I love the fresh vegetables and eggs. The flu shot was also given last week.
Way over priced. But I did manage to gather the stuff I needed for a good lunch. They have an enormous selection. But for a budget buyer like me, the selection is not worth the mark up
My experience was very friendly and fast. I also learned that one of my prescriptions was actually free there for my blood pressure...
I love how well stocked, clean, and organized this location is.
Great store and a great selection you can always find everything your looking for and some things your not
Love the store and the options to select fromLove the variety they offer
Always clean and the cashiers are always eager to help. But they could keep the shelves stocked with more products then what they have been having. I went looking for Gatorade and all they had was powerade and energy drinks.
I love shopping here. I can always find what I need
I preordered a cake for my sisters birthday and Alexis Camyrn was very informative and professional during my visit. We need more like you Alexis! I will be back again thanks!
I love Publix this is what a food store should be, good price and selection, and very helpful staff.
Excellent customer service. The store is always fully stocked and extremely clean. Best grocery store in north Macon.
Publix is always one of the best grocery stores around. BOGO Ads always some of the best deals around.
I went to Publix yesterday and I loved. We stopped the deli and produce. The food was enjoyed and fresh fruit awesome!!!
Publix is a great store. Their buy one get one free sales are great. The fried chicken is the best. Customer is always friendly. The Publix promise is wonderful. If you buy something at Publix, and the price is incorrect they will give it to you for free.
Clean and easy to navigate through. Got what I needed and was out. Use to be my store of choice when I lived here.
My cashier Leah never said hello or thank you . I understand that the younger associates may not have much experience but someone needs to teach them the basics early . Tighten up Leah !
Always a pleasant experience. A very well kept store with fresh produce and a knowledgeable staff.
Please, see DJ in the deli! Great SERVICE, very engaging, fast and professional hard working mom! Truly wonderful experience.
Very clean, friendly staff, however the cashiers at the self service, Looks at you like your going to take items without paying. The cashiers that check you out are young, very friendly and engaging. I would like to add, My encounters with younger customer service agents have been rude, NOT AT PUBLIX, this store is located on Bass road, Macon Ga. beautiful part of town. Isles are wide, not over crowded., I would say the hot food after a period, starts to look dry or over heated. No one is paying attention to the appearance. The soups are usually hot, area is clean, the pots could be changed when the product is running low.
Love Publix, and this store is exceptional! They always have great quality meats, produce, seafood, and a wide variety of many things! Its always clean and the staff is always friendly and helpful!
I went to get ice because the power went out and the associate and a manger told myself and several others we could not purchase ice. They were also aware of the outage and that many people were affected. It makes no sense to not allow customers to get ice. More confirmation to not shop at this Publix location. I only have poor service when I come to this location.
Today the soup bar had no cups, utensils, napkins or anything. It was completely empty. Had to ask for a cup. They need to keep It stocked at least. Updated review: 11/2 went to get a chicken breast an this was before noon an was so dried out I couldnt hardly eat it. They must of cooked it at 6am.
Great place to shop. Its my main store for quality, friendly atmosphere and prices.
Excellent groceries and even better customer service and caring about needs of customers.
Great store. Has everything you need
I must say I like this publix way better then the one on Thomson road the workers are nice and friendly it’s clean and pleasant
Clean and well kept. Nice friendly staff.
Love Publix, but wish they were in Texas. Also you should always do boxes of all dark chicken also.
The rest of the store as great customer service, but that girl Hannah in the bakery 🤦🏽♀️ customer service isnt your calling.
Cute girls with long hair and nails as the checkers. Wirth the stop. peace b.
I love this Publix Super Market! Clean and organized. Meets the expectation of the Publix brand and model.
It is a wonderful and welcoming place to shop. Even though almost no one was wearing masks today except for the employees.
It was pretty decent tho there is room for improvement
Clean, organized, wide isles, polite and helpful employees.
Friendliest grocery store and very convenient. If you know how to grocery shop it is affordable.
Great curbside service. Just one minor issue, when you order a bag of something, i.e. lemons, the pic that shows up is a single lemon and if your shopper doesnt take time to read the order, you may get 1 lemon and not the bag you paid for.
Even though crowded, the merchandise was well presented and I was able to shop effectively.
I needed lamb and an awesome gentleman in the meat department made sure I had what I needed. Everyone was very helpful and kind. Very great place to find all you need.
Excellent selections. Store clean. Prices are high on almost everything.
Nice area-nice Publix and Chick-fil-A also with a very good Tex-Amex place
Good produce amazing staff. Love coming here.
My friend was treated rudely by check out clerk, a mixup of whos groceries were whos, caused a reringing of TWO items. And what an eye roll from cashier! She denied it, but I was standing behind the two customers involved and I did observe her behavior.
If you order to pick up you can be assured it wont be ready anywhere close to the pick up time. I get here 15 minutes late on purpose and they havent even started making anything. Theyre not even busy either.
The pinnacle of grocery stores. Employees and selection are top notch.
Liked the place but its too expensive for someone on disability.
The pharmacy was real courteous and helpful not like some of these other grocery stores I wont mention
They were very helpful with my order set up for my online cake order. Thank you very much.
Great customer service ☺️
Very new, clean friendly employees.
Auto check out is always trouble. It either double charges when scanning or when you scan your card to pay it just spins and spins like its lost then when you look around for help employees look at you then just look the other way like they dont notice you
Always a pleasant visit. Clean, great variety, best sweets, and nice staff.
Nice people. Always clean. Best pharmacy ever
Good ol pubsub!
Good store with decent prices.
I love going into the store everything is set up to appeal to your scences. It is great.
Shopping is always a pleasure.
It was a pleasant experience. Very professional staff. Facility was clean.
Ordered from Seafood Dept...everything was grest!
Has prod & cons. Just better how youre buyng things on sale, other than that, prices are really high
Very clean and the staff is outstanding.
It’s great. Except if you go to the deli dept. they look right threw you and you wait forever for service there. Everything else is just fine.
Love 💘 😻 💜 this Publix. Everyone is always so friendly.
Excellent service as usual. Every department was super helpful. Best fruit you can buy. Store clean and well organized
Clean store with very nice employees.
I love this Publix! They have it all. Clean and friendly service. They get me in and out! Thanks
Soup at deli ( veggie) was delicious!
Nice store but everything here is high..
Great store, lots of variety and harder to find items.
Shopping really is a pleasure here! The employees seem to genuinely happy to help you.
Wonderful, definitely a great grocery store and dont sleep on their deli its one of the main reasons to go.
I felt safe in the store. The system of entering through the clean cart door, and returning to the dirty cart door is good. I liked the one way aisles, but several people chose to ignore it. I found all but one item I needed, and was surprised to see the incredibly high price of beef. ALL employees at Publix are courteous and helpful!
Publix is just a totally and completely different atmosphere and experience when compared to Kroger! Hands down my favorite place to grocery shop!
Its publix. Pretty sure you know what youre getting.
Great folks! Nice selection
The store is always clean and well stocked. Love the selection of produce vs another large retailer, always so much fresher.
The people were super polite.
I had previously purchased something at this store that i had to return. I didnt have any issues with the return.
Always good. Fried chicken there is outstanding! Customer service is matchless!🙂
Bought some impossible meat that was on sale. Rang up regular price and they quickly apologized and fixed the issue fast. So friendly
Best fresh fruit in town!
Excellent Deli.
New York style cheesecake is fantastic.
Excellent customer service and excellent prices and extremely clean store I love going to Publix because the staff is always so friendly and helpful
Plenty of Varieties different items to select from. The shelves were well stocked for the most part.
Always clean, helpful associates, quick check out
Always clean and well staffed. A+
Just asked pharmacist about covid booster
Love my publix!
Very pricey but great quality
Love the sub sandwiches here
Always perfectly perfect.
Awesome service with a lady on the five grain breads
Great place to shop, very neat and clean, wonderful service