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Madison Collision Center
7675 Hwy 72 W, Madison, AL 35758, United States
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Madison Collision Center
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Li
Review №1

These guys were wonderful! We called ahead and Eric, the owner, and Jared, a technician, came right out to fix the alignment on my car’s power lift gate. They were super nice and professional, quick, and did great work! Will definitely be back if we have any other body shop needs.

Wh
Review №2

Excellent service all the way around. I got a new car in March and have been backed into twice since then. Although it has been unfortunate circumstances, these people have been very pleasant to work with. They handled all insurance related details and made the process simple. These people are all so friendly and helpful and I will be returning for any body repairs needed in the future. I HIGHLY RECOMMEND this place to anyone looking for a business that they can truly trust.

Al
Review №3

Front bumper, front end damage repair and repaint; Very nice work...damage repaired, repainted and detailed. Matched perfectly. Also plastic welded license plate bracket holes. Can’t tell there were ever holes there. Looks great. The staff presented themselves very well, and were courteous, helpful and accurate with the timeline about how long all the work would take. This was an insurance job. I provided the original quote by the insurance company. Some hidden damage was discovered during disassembly, and the shop handled all that without any problem. I appreciate a job well done.

Jo
Review №4

Got rear ended and took the van to these guys, they did a great job and made it easy.They basically handled all the details with the insurance too, which was nice.

gr
Review №5

Well priced as compared to other local body repair shops....customer oriented and did an outstanding job on my repair...the owner personally ensured I was satisfied before leaving.

Vl
Review №6

Highly recommend this company. I was quite skeptical that I will see my car back on the road after an early morning rain shower accident. However, the quality of work exceeded all my expectations. The team is friendly and forthcoming, working in a transparent and professional manner. Clean facilities, proper business management. This is definitely my business of choice when it comes to car repairs.

de
Review №7

Pretty dang good. I met the owner and he was a real nice guy. They went above and beyond to repair my vehicle. 10/10 would recommend!

Ma
Review №8

They do good quality work, but need to improve keeping the customer informed throughout the process.

Sh
Review №9

I crashed my car back in early May, and Insurance had Madison Collision Center repair my car. There were a couple of hiccups along the way - they had to order and wait for parts a couple of times, and found more damage after the initial estimate. The estimated date that my repairs would be finished kept getting pushed back, but the reasons were out of their control and the communication was good throughout the process. I got my car back today and the repairs are immaculate - better than I expected. I am very happy with the end result. While my insurance paid for the bulk of my repairs, I still wanted to mention that the pricing was fair. My car was extremely damaged - it surely would have been totaled if it weren’t for Madison Collision Center’s fair pricing (for better or worse, lol). Jokes aside - I would highly recommend Madison Collision Center for your repair needs!

Sh
Review №10

Very easy drop off and pickup. They delt with the insurance. I will recommend them to everyone that needs auto body work done ✔

Ma
Review №11

I had a great experience Bobby and the crew at Madison Collision Center. They were friendly, provided great service, did great work, and had my vehicle ready days before they originally estimated. They also handled everything with the insurance company for me. I will definitely be back for future auto-body needs.

Cr
Review №12

Highly recommend this place!! My dad passed away in March of last year and anytime I had car issues, he would fix it for me. When I had a minor ($2600.00) fender bender I was skeptical about someone else taking care of this for me. I Dropped my car off on Monday, April 1st at Madison Collision Center to repair damages from a fender bender and picked it up today! It looks beyond amazing.. My Dad would be VERY PLEASED!! Quality work and great staff . If you are looking for a repair shop...look no further!! Stop by and ask for Keith Eddy. Thank you for taking care of me!!

Tr
Review №13

I had body work done because of an accident. They were professional, work was done in the time I was told. The final product was excellent!!

Pa
Review №14

Went there for an accident and they didn’t great work. Competitive pricing as well.

Kr
Review №15

I wouldn’t use anyone but Madison Collision center. The very best in customer service and excellent workmanship!

Se
Review №16

Love this place! They stipped and re-painted my front bumper after another body shop did a lousy job. The paint was peeling off for years. I finally worked up a budget and called Madison Collision Center. They do a really professional job. They set a schedule and stick to it. They communicate openly if there are issues or the schedule needs to be adjusted..they are friendly and priced fairly and they will work around your needs and wants. These guys take care of you like family!! Ill be doing all my auto body work through here from now on.

Ca
Review №17

Absolutely WONDERFUL crew and staff!! VERY impressed with the work I had done! Not to mention the genuine kindness I experienced as a customer. GREATLY appreciate that these days. Go and see this awesome crew! They will be sure to fix you up and get you set right!

Mi
Review №18

I received great service, and they were honest and accurate about when my vehicle would be ready. They also handled everything with the insurance company for me. I will definitely be back for future auto-body needs.

st
Review №19

Good customer service 👍🏾

Li
Review №20

Havent got the car back yet, but Mr Ogle and Ms Katie were very polite and professional.

Ba
Review №21

Quick, easy quote on some repairs needed after we hit a tire over the weekend. Very friendly staff and helpful.

Sh
Review №22

Edited to add. (May 29 2019) The bed literally started coming off. One of the bolts was cross threaded and the other was not put on tightly. The bed of the truck was hopping up and down. Finally a week later it has been cleared to drive and put back together. I would NOT recommend this shop to anyone.Our truck had some descent side damage. We had gotten an estimate done then filed it through insurance. We liked Madison collison the best out of the shops we had an estimate done with. Called and set our appt. The appt was set for about a week out. We dropped the truck off April 3rd right as they opened. The staff there is very friendly and we didnt assume we would have an issue. They ladies up front took our name, Key and said we will call you when its done. No explination on the process or anything. I called back later to ask how the door would be repaired and was told the finish date was expected to be april 16th and was told someone would call me back with how the door would be repaired. I never heard back. I didnt want to be that client so I just let it slide. I called on the 16th to get an update. They had not even started on our truck. The reasoning was they were behind. Had some high dollar repairs that were taking longer than expected... Ok but why keep our truck for 2 weeks if you werent even working on it?? We should have just gone and gotten our truck and took it elsewhere. They were very apologetic and came back with we will have it done Friday. I said theres no need to use all your man power to rush it. We arent difficult people I just wish you would have kept us informed. We picked it up Friday the 19th and they had forgotten to do the repair on the tailgate. So they kept the tailgate with the promise of calling me the following Tuesday with an update. They didnt call. I called them Wednesday because now the warning light for the gas cap had been on since Saturday (the day after we picked it up) and the check engine light was on. Set an appt for the following day. April 25th. Thank goodness they have a tv in the waiting room and let kids watch what they want. We were there for over 2 hours. The owner came out telling me they had to dig around under the bed and reconnect a sensor wire that controls the air in the tank. Which is why the gas cap light and check engine light came on. Would have been a simple hook up had they not been rushing the repair but they missed it. Fast forward to 6 days later the truck died on the side of the road while my husband was on his way to work. The fuel pump literally fell off!! 2+ hours of them digging around under the bed because they hurried through the repairs. Absolutely no mechanical problems from his truck and now several issues. I called to speak with the owner at 10:30 may 2nd and still have not heard back from him. I cant say that they do great repairs because we have already had issues. Visually the repairs look great. And the staff is very friendly but they dont have any communication skills and cant seem to call people back. Because of the issues weve had we wouldnt reccomend them to anyone and we will not be going back for any further issues. Thankfully they are on State Farms preffered list so the repairs are backed by them and any new issues that come up we can take the truck to another shop.

Mo
Review №23

Great customer service

Al
Review №24

Eric Wharton (Owner) and his staff provided an excellent service and were very professional in their work. They fixed my rear bumper while other body shops wanted to replace it, and my bumper looks brand new again. They charged me less than 1/3 of the price that other body shops wanted to charge me (big saving). I will definitely consider Eric and his team for any future work.

Ke
Review №25

Took my motorcycle tank in to get a dent fixed and repainted. Wow. It looks great! Good as new. Also, the price was very reasonable. Super good people to work with and very professional.

Ch
Review №26

Highly commend. The bottom of my antenna was broke off in the mast and couldnt be taken out. I just needed a new antenna and antenna mast for my Toyota Tacoma. They ordered the parts, called me when they came in, and had everything replaced in 30-40 minutes. Great customer service.

ly
Review №27

Great service and work

An
Review №28

They did an excellent job fixing our van. Weve had shoddy work done in the past (looking at you Joe Hudson) not only did Madison collision fix the main issue of the van, but they noticed and fixed a problem, that was likely caused by the main problem, that we didnt even know was an issue. I hope to not have anymore issues or accidents, but if the need should arise, I feel very confident in the work Madison collision center does.

Cr
Review №29

Absolutely the friendliest, most courteous, most capable staff. Eric (the owner) walked me through all the work when I picked up my car and made sure I had no questions. Everyone always has time for your questions about parts, towing, insurance, even retrieving the forgotten garage door opener. Thank you so much. I definitely recommend!!!

Bl
Review №30

All the comments about the great service are true. I worked with Keith, and he showed the highest professionalism, gave a highly detailed explanation of what needed to be done, and gave a very accurate estimate of time to complete. If/when I need bodywork done to a vehicle, Ill be using them again. The quality of the work was top notch! Highly recommend this place.

Ca
Review №31

Great HONEST people. I dont usually leave reviews but they definitely deserve a good one. I worked with Darren and he was great. He did an amazing job on my bumper and even though they were extremely busy he was flexible and super fast in getting my car fixed. I dont think I can say enough good things about this place. Thank you!

Se
Review №32

Could not ask for better customer service! The work done was great... if you are looking for a shop that does great work and treats you great this is the shop. The price was great also actually did the job for less than the estimate!!!

D
Review №33

Did a good job and no issues with any follow up issues.

Mr
Review №34

Wow!!! This body shop is simply amazing! I dont trust anyone with my vehicles but, this shop. Eric and his staff was nothing but, professionals throughout the entire process. You can waste your money and go somewhere else or bring your vehicles to these guys to have it done right the first time. Thanks for the amazing job on my 2018 Camaro 2SS upgraded hood.

Fo
Review №35

Good honest and quality. They do great work. The estimate was nearly 4,000 and I got it out the door for 3,200. They said it would take over a week and they got it done in seven days. I wasnt able to rent so that was outstanding they stayed late Friday night for me. I appreciate the customer service and would do business with them again and recommend them to everyone.

Ju
Review №36

Eric and Madison Collision Center is a stand up operation that will fix it right the first time. He repaired the fender on my BMW as well as a tailgate on my fathers F150 and did an excellent job. Could not be happier with the work or end result. Repair was done in a timely fashion and communication was great. Would definitely use again.

TI
Review №37

Absolutely hands down the BEST! Superb work! I have been doing business with Madison Collision for 3 years now.A++. Thanks!

G
Review №38

Madison Collision Center is a top notch auto body repair facility. They were courteous and professional in their work. I have repaired five vehicles over the years as we have five drivers in our family of three teens and several of my friends have excellent experiences based on my referrals. I have known the family for over 15 years and can recommend their services. You will save money and you will not be disappointed. They go the extra mile for your business. I repaired an F150 1997, Honda Civic 2014, Honda Pilot 2004, Toyota Corolla 1987, and F150 1987.

Pa
Review №39

Very nice people and knowledgeable.

ro
Review №40

Wonderful service from Eric(owner) and his staff. We had 2 cars in their shop in the last month and enjoyed great work done at the estimated price (one job even lower than the quoted price). Will definitely take any future work to them.

Al
Review №41

Excellent service, great work! My paint looks better than it did new. Thanks Guys and Gals!

An
Review №42

I have been in 3 accidents and I wouldnt go to any other place but them. My experience was wonderful. The details of the repairs....perfection. Thank you for making my experience pleasant.

Le
Review №43

Fast, friendly, efficient, and great at what they do. Willing to go above and beyond, going the extra mile to make sure you are happy and satisfied. Definitely a great place to do business with!

Ju
Review №44

Prompt, upfront service at a fair price! I needed the roof repainted on my 2006 Tacoma. They did a nice job and delivered it back ahead of their promised time. I want my headlights replaced and Im going back to them for sure. They are good guys.

Sa
Review №45

I want to commend Madison Collision Center Plus for the work they completed on my 2013 Nissan Altima. I needed the front bumper replaced along with the headlight and turn signal assemblies. Their work is guaranteed and they also look to find cheaper comparable parts to help with the price. They quoted me 3-4 days to complete my car. They called me within 24 hours to let me know my car was ready. Great people and great company. Thank you to all who helped make my car beautiful again.

Za
Review №46

Stopped in to get my headlight refurbished. The 2 ladies at the front desk were the best. They were quick with the service. I started asking questions about roku and firestick, the lady at the front desk wrote me a cheat sheet on where to find these items and what these items came with. Way above and beyond with service. I encourage everyone to go here for your headlight needs.

Ji
Review №47

Brought my Tundra there for rear qtr damage. The work these folks did was fantastik. Rear Qtr looks perfect, paint matched perfect too. My truck wash washed the day i picked it up. The young ladies at the front desk made sure i had a ride home the day i dropped my truck off and came to pick me up the day it was ready. Quality workman ship and outstanding customer service. They are my new body shop from now on. Thank you all for a great job and experience !!!

De
Review №48

These guys did a great job on our Jeep.

Jo
Review №49

Cant begin to say how great this place is! Took my 08 GT in for some fender repair and also my Custom Chopper frame to strip and paint. They wasted no time even over the holidays to get my car fixed up like new! Highly recommend this business for all your car body work and paint needs. Reasonably priced even when doing non-insured work.! I will be sending more work your way whenever I can.Thank you Eric and all your staff for the excellent work!

Ry
Review №50

They have the best painter in North Alabama. These guys are who you NEED working on your car if you need paint or body work done.

Re
Review №51

Great experience! Would recommend anyone to get there car fixed here!

Li
Review №52

Fast and fair estimates. Top vendor for Uhaul rentals

Ch
Review №53

I have used Harvest Body Shop/ Madison Collision Center for over twenty years. They have performed body work, finish preparation for show & driver quality paint for several of my classic cars, (66 Mustang, 70 GTO & Dodge Challenger). They have also provided claim services and personal modification to my 2011 Dodge Charger and my 2013 Challenger. For collision services I go to them first, because I know I will get quality results at an affordable price. I have also referred many friends to their shop who have been more then satisfied. Keep up the excellent work guys. Still a customer, Chuck E.

Ki
Review №54

Unfortunately we have had several fender benders through the years and we always use Keith at Madison Collision. He is very personal, professional & efficient and the new shop looks amazing!!!!

Ad
Review №55

Quick and beautiful repair. Very pleased with the results and service I received.

Sa
Review №56

Friendly, honest, efficient and affordable repairs. We have been here twice since we moved to town.

Ja
Review №57

Did a good job of repairing my car but took more than twice as long as the estimated date of repair.

Ca
Review №58

The staff at Madison Collision Center rock! I had to have the hood and front bumper replaced on a vehicle after having it backed into and the job was done very professionally and in a very timely manner. They do great work and I will never trust any other body shop like I trust them! Highly reccomended!

C
Review №59

Excellent expedient quality service! Very friendly and helpful staff !

Im
Review №60

They didnt have my car for long and cleaned it!

Da
Review №61

I have had a lot of body-customer work done at Madison Collision Center and its been nothing but excellent work, communication and post-work great support..........in fact, Eric (owner) has persn nally met me over and beyond outside standard hours to get work done or finalize car work so i could meet a timeline when needed, which is WAY over and beyond the standard service requirement. Their communication on status of car and quotes on additional work is so responsive, which is so huge to me for planning real-time car work, etc. I have gone back many times and will continue to, and tell all friends needing body work/painting/etc about Madison Collision Center.

Jo
Review №62

I have been going to Madison Collision Center for about 4 years. Ever since I met my wife. (Shes not the best driver) I have had my 2007 Chevy LTZ Avalance, 2014 Lexus IS 350 F-Sport and a 2005 Hummer all repaired by this shop. Eric, the owner is very intelligent when it comes to vehicles of any make or model. This is absolutely the only place that will touch any of my vehicles. Turn around time is on average to other similar businesses and on occasion...they get me in rather quick because of my neediness of my vehicles. On top of all of that. This is a local family owned and operated business and will treat you like family. I have, on various occasions, called Eric and he came to my house to help me install (I tried to do it myself and- failed) a custom headlight system and he didnt even charge me. Like I said, this is the ONLY place that will touch my rides and...if anyone has ever asked about a repair shop...Ive sent them to MY GUYS because thats what they are. These are my guys I trust with my rides.

Ne
Review №63

Excellent work, done on time. Eric, Paul and the rest of the team very friendly and helpful.

Ci
Review №64

Fine folks, fine repair on my vehicle. I would recommend them to my famy and friends.

Ad
Review №65

Good place to rent a uhaul

Do
Review №66

Fast and friendly. Fair prices and really great work.

Co
Review №67

Great work quality tech’s

Ga
Review №68

They said they were going to match the paint on my front fender and kept my vehicle 2 to 3 weeks passed the promised return date just to paint my fender gray instead of steel blue and forgot to put my antenna back on the process made A Much Larger Car Rental Bill

Jo
Review №69

Thorough

Br
Review №70

Great!

Tr
Review №71

Very bad service and satisfaction, they changed the fender on my Honda, was a very simple job, but the paint came off after couple of months, the even used the touch paint on the edges, the manager charged a high price and the quality that I got was inferior.

Al
Review №72

They have always fixed my cars to look brand new. Very professional but still very friendly!

Ro
Review №73

Over the top quote for a paint job.

Mo
Review №74

Always professional

Ye
Review №75

Hope you get a recept with it!!!!!!

Information
32 Photos
75 Comments
4.6 Rating
  • Address:7675 Hwy 72 W, Madison, AL 35758, United States
  • Site:http://madisoncollisioncenter.com/
  • Phone:+1 256-325-9010
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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