I can’t say enough about our service experience. First of all. We scheduled a service appointment, for (4) four factory re-calls to be handled and other car services. I would have been OK, if we were told they needed to keep our car into the next day. Here are some exceptional parts of our visit. When we arrived we was greeted like old friends, I had a doctors appointment, we were taken/picked up by the service department. I was quoted a price before the appointment to check something with the car. Our expectations was over the top. At checkout, the price was as quoted.We recommend this dealership. Thanks, so much to the shuttle car driver, customer service staff, and accounting department. All of You made our day so easy. Stephen & Beverley B.

Always ready for me - I usually wait and they are speedy and thorough. She tells me what was done and keeps on top of what needs to be done at a later date. I feel very confident and comfortable with my KIA people.

We had a wonderful and very easy experience at Bill Barth Kia. Our salesman, Chris Shaffer, was very helpful and knowledgeable and went above and beyond for us.

Traveling cross country, when a scheduled oil change became due - inconveniently. I thought I might have to go to a quick lube place, but really wished I could get into a dealer. I called the service manager, Randy and he said he’d be glad to fit me right in, and did so. I would have to rate his service and friendliness and understanding of what I needed, as above and beyond. Highly recommended dealership and their service department. 👍

Super easy to deal with and they treat you right. Best experience I’ve ever had when buying a car. Ask for Chris. He’s the car salesman that will make your dream car come home with you. Highly recommended and we will without a doubt buy another car from Bill Barth Kia!

Nice people, good service, great price

The service department was very friendly and explained in detail what they did to repair my radio and back up camera. Before I paid my bill they accompanied me to my vehicle to make sure that everything was still working properly. Very satisfied with my experience!!!

Nick was very helpful and friendly. Taught me a few new things. Really enjoy working with the Subaru team.

I highly recommend doing business with Keith Hapip at Bill Barth Ford. I was a bit hesitant with purchasing a car from out of state (I am located in Indiana), but doing business with Keith was the best decision. No gotchas along the way, upfront and honest! He assisted me throughout the purchase process, taking my many text and phone calls and picking me up/returning me back to the airport so I could test drive the car prior to purchase. As well as, made sure the vehicle was loaded safely on the transport trailer - yes he even took pictures for me. Thank you again Keith, as you set the bar pretty high in providing GREAT customer service. THANK YOU!

Very friendly people, took my car in even though I was late, -1 star for taking so long but still very good service!

Steve and lee are great salesman to work with. Not pushy, laid back and I was out the door with a new car faster than other auto dealers. It was perfect!!!!!

It was time to turn in my first leased Kia and I was a little nervous having never done it before. But my salesman, Chris was so nice and went through all sorts of options to get me the best deal. I decided to lease again and Chris made it possible for me to drive my new Kia Soul home that afternoon. I am so satisfied with the service and options I received.

Friendly, great service. They went above and beyond to help me find the perfect vehicle. I would recommend them to anyone.

Great service. Although they were very busy on the day we stopped in, our sales rep Chris was prepared for us. He made prior phone contacts and had some vehicles ready for us to test drive. We our happy with our Kia Sorrento and the service we get. This is our third lease and I also have a family member who has purchased a vehicle at Barth Kia. Job well done!

There was an issue but it was quickly resolved so the experience was more than satisfactory. Not sure of the service manager’s name but she was friendly and so helpful.

The service was below grade. My vehicle was towed there last month, it sat there for 1 week and was untouched.I had set up to tow it to another place, they refused to let the car go as I had a $65 tow Bill. I took care of that then they gave the tow truck the wrong keys for the wrong car so he towed it back to Bill Barth. Once again my car sat there for another week nothing done and me not informed, I had to pay 3 times for towing!

You people are doing a great job selling your cars. Thanks so much for selling me my new cars. I really appreciate the fast service you guys do. Thanks again. Janice Klein

The staff are so nice, fun and helpful. When asked for an extra item, it was no problem to help me out.

I went in for a simple oil change and they spilt oil all over my engine. They did not clean the oil up nor did they tell me they had spilt it. I wish I could add photos bc it is an embarrassingly large amount of oil that was spilt and left to make more of a mess, including on my driveway.

When my engine warning light came on they worked me in quickly for a diagnostic assessment without charge, determining the problem and solution without a delay while I waited in the comfortable lounge area. Josh the Service Manager was effective and efficient with excellent people skills.

The sales person was great and the reason we purchased the vehicle there.

JOSH AND AMYNIN THE SERCICE DEPT AT KIA WILL DO WHAT THEY SAY THEYBARE GOING TO DO. EVEN WORH ONE MECHANIC,, THWY WILL MAKE AURE THEY GIVE YOU THE BEST CUSTOMER SERVICE POSSIBLE.

He was pleasant to work with. Very nice

Great service, friendly people to deal with, and work completed in a timely manner.

We had a wonderful experience, very professional, courteous service, Joel was really great Sales Representative, very informative, the finance person, was also very professional and courteous

Thank you for your care of my Kia. I have total confidence in your excellent mechanics. We have Fords, Kia & Subaru vehicles. I appreciate the attention to detail that your entire staff exemplifies. I loved that your Covid protocols in getting my vehicle serviced FAST and in a safe manner was top notch care!! You ladies & guys ROCK at Bill Barth Ford/Kia in Bismarck!!

The staff was great about explaining everything that needed repairing and made suggestions without any pressure to other items I need to keep an eye on.

Excellent experience very helpful staff 👍

I was very impressed with all of the staff at Bill Barth Kia. They were all very kind and knowledgeable making me feel confident in the car I was buying!

I took my 2019 Kia Optima in for a tire rotation. This is the second time I have taken it in and it will be the last. My problem is the work was not accomplished properly. It was not the first time and it was not this time. I watched the work being done both times and both times the tires were rotated incorrectly. The front tires were moved to the rear and the rear tires moved directly forward. A proper tire rotation requires the rear tires crossed to the front and the front tires moved straight back to the rear tire position. I brought this to the attention of the man rotating my tires and he told me “they don’t do it that way here”. I don’t have my Kia Owners Manual in front of me at the moment but I’m 99.99% I am correct. As for the service writer. Amy has always been pleasant with me and takes care of me in a timely manner.

Easy process. Low pressure. Friendly staff. Ryaan Morgan and Ray Rahrich were great to work with. Keep up the good work fellas.

At 86k miles, the engine of my Sorento seized with no warning. Drove 4 hours to bring it to the service department to be replaced. Was told 4 to 6 weeks. Called after 6 weeks qnd was told another 4 to 6 weeks. I was offered a rental car but I had to drive the 4 hours each way to Bismarck to get it. I did that and was called the very next morning and told my car would be ready in 4 to 5 days. I make the drive back to pick it up and it wont start. Turns out the battery and altinator have to be replaced. The guy at koa was completely unhelpful of sympathetic. He just kept telling me he didnt kmow what to tell me to do. I was stranded 4 hours from home with two kids. Rental car company is closed by this point so I cant get another one. I went to the Hyundai service department and they took much better care of me even though my car wasnt from them. I wound up trading in my lemon from Kia and buying a new car from the Bismarck Motor Company.

Everything was great! Test drive on Friday night. Went back Saturday and bought my new Kia! They all worked to get the deal done on time . Thanks to Lee B. He was the best!!

Excellent service. Friendly and knowledgeable.

The staff that helped me were so nice.i know nothing about cars. They just took over. Showed me a comfortable waiting room and a short time later they were finished. Even washed my car. Thank you, Bill Barth for being so kind.

Joel my salesperson and Jamie in finance are both wonderful! I highly recommend them if your looking for a high quality reliable vehicle. Im very happy with my purchase

Excellent service and car buying experience. I highly recommend this dealership. From the service department to sales to finance, our experience was fun, professional and comfortable.

The Auto Service center was a pleasant experience! This is my second oil change there. My first was free! My front tire needed a patch also and it was done in no time. Very nice customer service. No complaints here.

Chris was our salesperson. He did an excellent job.

Tried to deal with them on a decent trade difference. Saved $3000 driving to Minnesota and getting a car from Jeff Belzer.

They didn’t have my appointment in their system, but they were able to get me in anyway.

I took my car in because of some issues with it pulling to one side. My car has a lot of miles on it and I was afraid to take it in bc of all the work I was sure had to be done as well as a mechanic telling me I needed to fix it. I got a call from Lyndon and he told me all of the things that were wrong with my car (I was not super surprised) he also stated. Your car has a lot of miles on it so if it was me I would just make sure to fix the ball joints so the car is safe to drive. I was very impressed that he did not push me to get it all fixed and that he was truly honest and genuine thinking of things in a realistic manor. Thanks so much for all the work that was done looking at my car and fixing a part so I could continue driving it.

Staff is always so friendly! Just needed an oil change this time so my car was in and out fast!

Nice facility. I like my salesman. he is helpful. when I get my car serviced, they are always efficient and the service is quick.

Got my sportage here. It was a pleasant experience and they offered me free oil change so that was nice as well.

I like dealing with Bill Barth Ford because they are willing to make the kind of deL that is best easy to work both parties. The sales staff are friendly and easy to work with. I will be a return customer.

We are happy beyond our expectations because Keith Hapip “Happy”, went above and beyond to assist us!

The only critique I have is communication. From the time my vehicle was towed to their lot, until the day I picked it up, I had to initiate all communications about the status of my vehicle repairs, which due to the nature of the issue, ended up being about a month. They did an awesome job with my vehicle and returned it just as they received it, minus the obvious repairs completed.

I took my clean vehicle in for an oil change. Everything was done in a timely manner so no complaints there. But when I picked my vehicle up, the drivers side floor mat was very dirty/muddy. To some this may seem minor, but I like to keep my vehicle clean, so when I bring it in for service, I do not think it is too much to ask to get it back in the same (if not better) condition. A simple paper floor mat would have taken care of this.

Was very professional and fair to work with

They took care of my care in record time. Thanks!

Steve and Jamie are THE best to work with. Ill never buy from anyone else!!!

Excellent service from start to finish!

Took my vehicle in for a oil change and ac service, technician identified some other items that needed attention, got all work done. Car drives and handles like it did when new. Car is a 2011 Serento with 140k miles. Very fair on price and quantity work was done. Thank you for your prompt and professional work.

Always helpful in getting my car 🚘 in for service and thanks for the driver who helps shuttle us around will my vehicle is being worked on. They have provided great service every time I brought my vehicle in.

Love my car

Were able to get in earlier as previous cancellation. Done quickly and efficiently. Always friendly and courteous.

The experience was fabulous. The man helping me was the best I have ever had. He helped me understand some of the unique features of my Telluride.

It was quick.

Friendly staff. Complete service checks with oil change. Usually takes a few days to get in for a routine appointment. Cost over $50 for a routine oil change. They do a good job, but scheduling and total cost are concerns.

Calling to make an appointment for service was terrible. But once I made it and arrived at my appointment, they were AWSOME! took care of everything, with not too long of a wait. And super respectful and understanding!

I really like the guys at Bill Barth..... Lee and Steve and the rest of them always go out of their way to satisfy and making sure that the customer is happy with their purchase ..... I give them 5 stars 😊

They did a great job.

I had a great experience at Bill Barth Kia recently buying a new Kia Soul. Dealt with sales person, Chris, and would most definitely buy a car through him again. Chris was not pushy and did not try to sell me something I did not want nor did the people in finance when I signed the final papers. Chris took time to show me the vehicles I was interested in, answer my questions, and figure out what would work best for me. The finance staff worked with me to get the deal I wanted, rather than the other way around. This is the third Kia Soul my husband and I have bought at Bill Barth Kia and I would certainly recommend to anyone else buying as well. Great car, good mileage, and dependable.

On time servicesWelcomed at the deskClean waiting roomMasks worn to provide mutual support for health and safety

The sale was fast and I feel I got the best deal possible. I highly recommend Bill Barth to anyone who is looking for their next vehicle!

We had an excellent experience at Bill Barth Ford-Kia. Lee and Deven took care of us like no other dealership. Anyone needing a vehicle can skip the rest and go to the best.

The service was right on . Was kept up to date while my soul was in for warranty work .thank you

The Service Department has been extremely helpful and informative with our maintenance and issues.

The whole car buying process went really fast. They are very accommodating to their customers. This is my second red KIA and I love it. Love the look, the third seat, the back up camera, the ability to haul lots of stuff and grandchildren, and the reliability of the AWD. Love, love, love my KIA !

I was able to get answers to the questions I needed quickly because of their quick response to my needs. I saw that Bill Barth had other good reviews and now I am proud to add mine to the list. Thank you Bill Barth.

I always get great customer service from Bill Barth Kia. I’m so happy we chose to buy a Kia Soul

Happy with Bill barth was awesome!! He got me into my dream car. Thank you to the whole team!

Friendly, great service and very accommodating so far. We love our new SUV. Thank you Merlin for all the help!

My wife and I were looking for a used vehicle and stopped at Bill Barth to check it out. Before we even got inside, Chris met us at the door and then spent a lot of time showing us vehicles. We found a great Sorento in our budget with less miles and more features than we expected. To top it off, when we ran into a timing snag with an online funds transfer the accounting department was just as great. Absolute five-star experience.

Chris, was absolutely wonderful and very knowledgeable. This salesman has an amazing customer service, made everything extremely easy and fast. He answered all my questions and more. Once again Chris, thank you for all your help.

Quick and friendly service. Took less time than quoted. Service desk very friendly and helpful.

The staff was very friendly and helpful. I was in and out in 15minutes for an oil change.

I would like to thank Ryaan Morgan, Jamie Dutchak for the outstanding job they did,they work really hard so I could leave Bill Barth with a new vehicleThank you again guys,your performance was top notch.

Thank you for getting us our appointment, while we were visiting in the Bismarck/Mandan area. We are always pleased with our Service at Bill Barth Kia!

Had a great experience, as everyone was really easy to deal with. Got a banging deal on a car that I am going to be using for work. I would recommend both Chris Schaefer and Devon Moser.

Theres a reason why I keep going back to Bill Barth Kia and Bill Barth Ford.Everyone there has always been the best to work with. If you have a question, theyll answer it, if they do not have a vehicle in stock that you want, they will get it. The Finance guys are easy and friendly to work with to get you the best deal possible. Have never had a bad experience.

Ordered a KIA Telluride, waited 7 months for it to come in, not Bill Barth’s fault. Dealt with Chris & Ryan, both very professional & did what they could for us. Great establishment, happy with the new vehicle.

Our recent purchase of a 2019 Kia Sorento at Bill Barth Ford/Kia was a truly enjoyable experience. Our salesman was Keith “Happy” Hapip. He was honest, knowledgeable, and very thorough. We had a blast with “Happy” throughout our product research and inventory vehicle selection process as well as during our chosen vehicle test drive. “Happy” is a true professional who knows how to have fun. We purchased the Sorento which met our requirements and we were treated with respect and fairness regarding our trade-in vehicle. We laughed so hard other folks were walking by with smiles on their faces to see what was going on.Our experience with the finance/business manager Ray was every bit as enjoyable. Professional, efficient, accommodating, and understanding are a few of the many positive words to describe Ray’s contribution to our vehicle purchase journey. Oh ya, Ray had a great sense of humor as well.Service writer Colin Fredrick and Ryan Barth were also helpful. Thanks to all for two fun filled days!

Lee B. was AMAZING to work with as always!! Highly recommend leasing or buying your next vehichle from Bill Barth!!

Kyler does a great job! I love my Kia Soul! And a big thank you to Jamie, also!

I have purchased 4 vehicles now with Bill Barth Kia and all have been good. The guys in the showroom are friendly and always helpful if you have a question. On the Bill Barth Ford side, Ryan has always been there for me to help with the purchase and the financing. Always a great experience. Theres a reason why I am on my 4th vehicle with them!

Lee was great to work with and had is feeling comfortable with all the necessities to operate the new Kia. Everything went very smoothly and enjoyed the experience!

First off we took our Kia there because we found it had a recall on the cadalac converter but because when we brought it in it was not the code coming up so you charged us for a diffrent check engine light which was over 1200.00 dollars well guess what got it on Thursday 02/27/2020 today 02/28/2020 Theres a check engine light on again. We do not live in Mandan to keep bring this car in. It had a recall on it and it should have gotten fixed any other vehicle Ive had if it had a recall it got fixed no questions asked. Im very upset. The customer service was Awesome the greeting was great. I might call the general motors on this matter.

What I thought would take a few hours took them less than an hour. I’m always impressed with the service at Bill Barth Kia, and I’ll definitely be using them in the future. A matter of time before I order a Telluride SX...

I love Bill Barth Kia! The people are friendly knowledgeable helpful.

Everyone is very nice! If my vehicle truly needs something they are very helpful at explaining why but not pushy to get a better deal.

Had an excellent experience buying a Kia. Everyone I came in contact with was so helpful and explained my options clearly to help me make the best choices. I worked with Chris and he was incredibly patient throughout the entire process. I would highly recommend Bill Barth Kia!

So far very satisfied with work. Seems to be running normal.

Great dealer. Friendly staff. Highly recommend.

Timely and fast service. Very satisfied.

The staff is super friendly, the service is timely and the prices are fair.

Bill Barth KIA in Mandan was so accommodating and willing to work with me to make the purchase of my new KIA a great experience. Bill Barth KIA is one of the best places to purchase a vehicle and have it serviced. Go check it out! :)

Great service, friendly people. Always willing to answer questions and explain details!

Chris went the extra mile to get me the deal I wanted! I’m very happy with my KIA!! :)