Andy was a great salesman! He listened to exactly what we wanted and followed through. He was very polite and down to earth. He made our vehicle purchase simple and quick! Thanks Andy! Job well done.
I would highly recommend Van Horn of Manitowoc dealership. Every person I dealt with was super helpful and made the entire purchase process easy. I bought from out of state and they handled everything from start to finish so that I was ready to sign upon arrival. Nick was very responsive to questions and Jon setup the sale process when I called in with questions originally. Truly an enjoyable experience from start to finish and I cannot say that about many car purchases. Did I mention they were VERY competitive on pricing? Outstanding experience, thank you!
With some big life changes on the horizon, I wanted to make sure I had a safe and reliable vehicle for a long commute to work. In this crazy market, I didnt think I would find my unicorn car (affordable, newer, good mpg), but Van Horn Chrysler Dodge Jeep Ram of Manitowoc had it!Working with Joe D. made the entire process so smooth. He personally made sure the car I had wanted to see was ready and clean for me to test drive so shortly after they had even received it. He was able to answer any questions I had, and was able to inform me of every option I had in regards to financing and warranties. He was incredibly helpful through the entire process.
Matthew Johnson was very helpful. I had lots of things I needed him to look into. Without a question he did everything I asked of him. I enjoyed working with him and highly recommend him to anyone looking to buy a car. Very helpful, very easy to work with and all about doing whatever it takes to get to the final steps. Wouldnt go anywhere else. Thank you so much!!
I was pleasantly surprised that even short staffed Van Horn was able to get me checked in and on my way in no time. Dan Welnetz was a pleasure to work with. The waiting room was large with drinks, tv and a small play room for kids. They all were Quick, knowledgeable and thorough. The service was easy to understand and done properly. Which is a huge relief after a terrible experience at Broadway. My engine is running like new again. 10 out of 10 recommend.
Matt was super helpful and patient. He even stayed late to final the sale. I would recommend going through him! Thanks again!
Joe was very easy to work with. I felt no pressure whatsoever. Joe went above and beyond to make sure I had a great experience by asking what I was comfortable with for payments. After a little wait time I am happy to say it worked out in both of our favors. I would high my recommended someone to see Joe for their next vehicle purchase.
Five Star Sales Team! My Sales Rep was Taylor K. Very knowledgeable and courteous, accommodating to my mobility issues, and did not make me feel like I was being pressured into buying a vehicle a on the spot.I was totally in love with the Dodge Durango that I test-drove! It was unfortunate that the finance/ appraisal process was so secretive and took far too long. I had a Jeep to trade in and had Cash for the balance. I never found out what they would have given me in trade for my 2015 Jeep Grand Cherokee... but another dealership did, and I purchased from them.That, and the overall reputation of the Van Hornfranchise, brings the rating down to 3.Sorry 😐
We’ve worked with Taylor twice now to buy a vehicle and are pleased with the service we received. Taylor was patient, thoughtful and very helpful! He was easy to reach with questions, quick to respond and not pushy. We are happy with how accommodating Taylor has been with the purchase of this vehicle and our last, and we will definitely work with him again in the future.
Matt was great. Zero pressure. Answered all my questions and was extremely knowledgeable. Great sense of humor too. Ill definitely recommend Van Horn of the opportunity presents itself.
Taylor promptly provided my family several options for a used minivan while working through our list of requirements. He hit the price range and features we were looking for and gave our family the space and support to make our decision quickly and with confidence. Keep up the good work!
Taylor was amazing with answering all of my questions! Didnt try to push anything that was over the top or extra for me to buy! Thank you!I had to update my rating since Taylor actually asked me how I feel about my new car and Ive only had it one day! This was my first time buying a vehicle on my own and I would definitely go back in the future and work with Taylor again!!!
I felt comfortable and Matt was helpful with the entire process! They didn’t pressure me into anything, like we all typically dread with car dealerships. They were honest about the condition of the vehicle and the history of it, even before I took it on a test drive, because they knew I was coming from 2 hours away. Thank you guys for all of your help! Very excited!
Talked to Dan, the service manager, about a dangerous stalling recall. And we got no empathy, no willingness to even attempt to help. All we got was attitude. Recall had been performed, car is still stalling at 55 mph and all he could offer was a trade in value. We thought that flip comment was very unprofessional and uncalled and a smart aleck comment. He showed an “I don’t care” attitude when dealing with a dangerous situation. He should be fired for treating return, long time customers in such a flip way.
Matt was the best. He was very friendly and out going. He put not only me, but my entire family at ease through the entire process. He walked us through the entire process from beginning to end. He got everything ready for us and kept us up to date as the car was ready to pick up. Before he let us take the vehicle he tested the repairs to make sure they were done correctly. I’d highly recommend going to see Matt for your next car.
I wish I could rate them higher than five stars on Google. My family and I were in a unique situation and when we crossed paths with Van Horn to do business they stepped up to help us out. They helped much more than they had to, that is for certain. These are good people.
Was able to purchase a Jeep mostly remote via txts, except for the optional test drive 🧐 Was delivered next day 2 hours away over my lunch break 😃 An over the top amazing experience 🤩🥳😎
Our salesperson was courteous, knowledgable, and attentive to our needs. He helped us find the car we wanted and made the whole process painless. After deciding on the car we wanted to purchase, the rest of the dealership personnel from Sales Manager to Finance Manager expidited transer of the car to us in a very timely manner. We are very pleased with our experience at Van Horn Chrysler Dodge Jeep Ram of Manitowoc.
Nick was very easy to work with and answered all my questions with the purchase of my Jeep renegade Islander. I found exactly what I was looking for on their Website. I was able to complete the finance application and get a trade in value online before I even went to the dealership. All I had to do was take a test drive. The Jeep was exactly what I wanted. Nick went out his way to get me the best finance rate possible and kept me updated every step of the way . Before I knew it I was driving home in a new Jeep.
We worked with Sani at Van Horn. This was my first car buying experience and it ended up being one of the easiest things ever. Sani helped us get a payment that was feasible for me and my family as well as getting is what we were looking for. I hope that it is a while before we have to go back, but if we have to go back sooner rather than later, we know who we will be going to! Thank you Sani!
Thank you Matt, appreciated your help on our purchase of our new jeep Cherokee. Thank you also for helping getting our car insurance account updated and printing that out for us. Awesome job showing Cordy the features of our Cherokee to get her started. Its hard to find individuals like you that take time to work till the customer gets all they need. Much appreciated your time you took with us.Thank you again Matt
We went to Van Horn on an appointment to see a vehicle. The original appointment was set with one sales worker- but they had left for the day. So Matt helped us. They were BUSY. Matt handled our meeting with grace, while still helping others. We had a few moments of confusion, but that may have just resulted by the powers at be. Late night, busy floor, and the loads of information. In the end Matt listened to our needs and met them. Timely corresponded with our financial institution, and ultimately sold us the car we came for. Thanks for all your help Matt!
Very friendly, I came in interested in a specific car, Matt wasn’t pushy or leading me in a direction of a forced purchased. He allowed me to go at my own pace, and was very patient with all of the questions I had, and had answers to all of them! Would definitely recommend him for anyone stopping in to First Chrysler, especially if you don’t want to feel rushed or pushed in to a decision!
Van Horn has always gave us exceptional service. We have used their repair center and just recently purchased a car from them. When our cars have needed repairs, they have provided rental vehicles to make sure that we are not without a car. If there was more of a wait time than expected, they gave us a gift card to make it right. With our recent car purchase, we received the same great service. They had vehicles ready for test drives. Our salesman worked hard to make sure we were getting what we wanted. After our purchase, we had some issues with our auto insurance. Van Horn was patient with us and went out of their way through the whole process. I will recommend Van Horn to all of my friends and family in the future!
There was no pressure at all it was all at the pace I wanted. I am so glad my husband and I decided to get our car from here. Matthew our sales guy was so great! Just how smooth and relaxing the whole process went was one of the best experience I had buying a car. Just a huge thank you to the whole team there.
Matt was really great to work with - very knowledgeable about vehicles, answered all my questions and extremely accommodating while I was in the dealership! Not pushy and talked to me as a real human. As a salesperson as well, it’s something I appreciate!
Matt brought out a car that I was originally looking at… which I was surprised really. It has everything I was looking for and more!!! Really easy experience and super friendly!!! I’m very happy with my purchase today!!
We were very happy with the service we received at Van Horn Manitowoc. Our salesman, Taylor, was very laid back and made the car buying experience very easy and hassle free. Taylor was very knowledgeable about the vehicle we were purchasing and took the time to show us how to use all the awesome features of our new Jeep. We would definitely recommend Taylor and Van Horn Manitowoc!!
I couldn’t have asked for a better team! I recently lost a vehicle in a car accident and was dreading looking for another one. I was lucky to walk in and have Andy and his team assist me! Andy was patient with me took the time to take me on multiple test drives, go through the website and search for all the things I was looking for. Low and behold we finally found one! Once I decided on the vehicle him and his team did everything they could to make it work. At Van Horn they truly treat you like family. It was the best experience I have had buying a vehicle!
Excellent customer service. Service and sales first class. Very happy to be part of the Van Horn family!
Taylor was very helpful when it came to purchasing my car. He worked with us to get the best price, and remained completely honest the entire time. I will refer Van Horn Manitowoc to my family & friends. Would buy from here again!
Bought a car from them after they said they could add a hitch for $500 whenever i wanted. Price ended up being way higher than that, finally convinced them to honor their agreement and they gave me the signed paperwork (posted image) saying to split cost. I made an appointment and they said they wouldnt honor their agreement because this paperwork wasnt official. Weeks later after lots of phone calls they said they would, made the appointment which i then had to cancel because i had covid. We agreed i could come whenever I wanted and if it was getting too long of a wait (I travel for work a lot), theyd call and give me a heads up to get in soon. Didnt get the call, they got rid of my part and said they wont honor any agreement at all.
Nick was awesome and if I could rate him 6 stars I would! I wanted a bigger engine and had a really hard time giving up my current car. Nick understood what I wanted and put me in a car I love. I can’t thank you enough for your time, effort and understanding with me and what I wanted.
I had an excellent car buying experience thanks to Taylor Kopidlansky at Van Horn of Manitowoc. He answered all my questions and provided me with all the options I was looking for. Would definitely work with him again for future purchases.
Great service from Joe Downing. Would highly recommend him. He was a pleasure to work with and made the purchasing process easy and fast.
Taylor was awesome to work with. Very friendly. Knew exactly what he was talking about. Would recommend him.
Wonderful place to buy a car, they make you feel comfortable, valued not matter of you look our you credit score .They will work with you and give you options . Matthew Johnson my sales person was amazing so helpful explained everything and gave me the best option for me, all managers financial where amazing . If you want to buy a car I recommend Van Horn you won’t regret it . I had a bad experience and I lost hope they make me gain it back my new car looks amazing and best deals ever .
Working with Taylor was great. He is great at his job and his passion for cars shows. It was an excellent experience!
Kieran,Thank you for the great experience at Van Horn!You and the team there made my day. You worked with me, were honest from the start and throughout the whole process. Im turning 50 next year and have had atleast 30 cars and I can say that you definitely made this my most favorable experience purchasing a vehicle. I would definitely drive 7 hours again to buy from you. Love the store, atmosphere and your experience to assist your clients. Very professional!5 🌟 all the way!Thanks again,-BentleyBentley
Matt J was very helpful in getting me into my new car and I felt he was respectful and was a great worker
Very happy with Taylor my sales person andThe process. The entire staff was awesome, very thorough and thoughtful. Pleasant experience purchasing my Jeep Wrangler Unlimited.
My husband and I greatly appreciated the service we got at Van Horn. They did everything in their power to get us the vehicle we wanted. Sani was great, so easy to talk with and was very genuine. We have officially become a Van Horn family!
Suni and the entire group made the buying process very easy.I would recommend Van Horn for a pleasant car buying experience.
Excellent experience purchasing my vehicle from Van Horn Chrysler Dodge Jeep Ram of Manitowoc. Taylor was very helpful in helping me find what I was looking for, answering questions, getting information about vehicles at all of their locations. I found the perfect van, to meet my familys needs, and Taylor was willing to work with me to help make it affordable. All of the staff an Van Horn were friendly, not pushy, and pleasant to work with. Taylor reached out and continued to offer further assistance, to make sure I was fully satisfied with my purchase. I highly recommend Van Horn for your next vehicle purchase! They have a wide inventory of vehicles, offer great warranty coverage, and are very polite and professional.
I brought my Jeep Wrangler because it was shaking terribly. I was told it was the ball joints and steering wheel damper. 3500 dollars. I was also told that it all did not have to be done at that time. Start with the ball joints. That is what I did. Picked it up. Nothing was different. I called back. Dropped it back off. They suggested to fix the remainder of what was suggested. At this point I asked if anyone has even taken it for a drive and felt the shake. AFTER the 3500 dollars worth of work was done, I was told there is still a shake due to aggressive tires and some cupping. I get that. As long as it is driveable, because prior to, it was not at 55mph or above. I get in, drive it for a few days and NOTHING has changed. and now my TPM light is on and will not stay off. I called again and brought it back, this time they tell me they put factory tires on it and it drives like a brand new vehicle. WHY was this not done or looked at on visit number 1? Before I spent 3500 dollars? Now I am supposed to drop another grand? To say I am angry is an understatement. Not to mention the last visit, no one ever called me back with an update. I called, Chuck told me it was ready for pick up. I get there. No keys. No paperwork. Luckily I had a second set. Never again will I or my family bring our service there.
Great customer service! Matthew Johnson was very knowledgeable! Very friendly. Would definitely recommend!! And will definitely be back!
The best place to buy a car. They have a huge selection of vehicles. The staff is really friendly and willing to find what your looking for if its not on the currently on the lot. I recommend Joe to help you with your new or used car search. He was friendly and made my new car purchase easy.
Great big thank you to Daniel from VanHorn today. Was up in Manitowoc to visit my mom at her Assisted Living home and accidentally locked my keys in my car.Made a quick call to Van Horn and within 15 minutes my doors were unlocked and I was back on the road. Friendly, and quick to respond, I am so grateful to Van Horn’s outstanding service! I will not hesitate to call on their service department if ever I am in need of help!
Kieran was very helpful to me even though I did not purchase a car through van horn. He showed me lots of great options and explained things so I could easily understand. He also was very pleasant when I told him I purchased a car through another dealership. I HIGHLY recommend Kieran, he is a amazing salesman and very helpful!
I had a great experience buying a car at this dealership. We had a hiccup with the title for my trade in. Kieran drove 2 hours out of his way to take care of the issue so I could get the car I wanted! Highly recommend!
Great service, always friendly, and very helpful with anything that I had questions or concerns about. Definitely coming back here for future vehicle purchases.
I had a great experience at Van Horn Chrysler. Ask for Taylor!!! The whole process was stress-free and pleasant. Taylor was knowledgeable on all the makes and models. He was very thorough when answering the questions we had. He found the perfect car that suited my mom’s needs. She loves her new Jeep. We highly recommend Taylor and Van Horn!!!
First time buying a car and Andy at this location was awesome and helped me find the perfect car for me!
Sani went above and beyond for us and made the whole car buying process so easy! Would 10/10 recommend him!
Thanks Joe for helping me through the buying process! You and your team were great and went the extra mile to get the vehicle I wanted. I appreciated that you let me make the buying decisions that I needed to with no pressure. The support you provided was great and I have to say that this has been the best car buying experience that I have ever had.
Couldnt have been any better of an experience, the overnight test drive sold its self that and an outstanding team.
Van Horn of Manitowoc and their staff, particularly Sani, were extremely easy to deal with, professional, and very knowledgeable. They were very low pressure in their approach, and they have very fair priced and high quality vehicles on their lot. We were in and out of the dealership in less then an hour start to finish. I would buy a vehicle from them again anytime, thanks fellas!
We recently went in and purchased our very first brand new vehicle. We had done a lot of the paperwork prep and had pretty much settled on the vehicle we wanted prior to coming over, which was almost a three hour drive. Needless to say,they had the vehicle we wanted pulled inside already when we got there. We worked directly with Taylor both via text and in person. He was courteous and answered our questions. We had sent in our information for our trade in, and got what we had negotiated. That all went off without a hitch, as long as you represent your trade in with great detail, it should be smooth sailing. We want to also add that we had some interactions with Jon and Andrew as well, they were very personable and a pleasure to talk with. To top it all off, Id say, we where in and out of the dealership in about 1 hour and 15 minutes, give or take a few. As nice as the employees are, lets be honest, no one wants to be in a dealership longer than they have to. We would definitely come over and shop at Van Horn again. Oh, and life time oil changes from Van Horn, and we have a Van Horn dealership about 30 minutes away, you cant beat that. Thanks again guys!
I was super nervous to come and look at a vehicle to purchase by myself. I am not as knowledgeable in that department. My salesman, Matt was incredible!!! Not only did he have patience with me, he walked me through everything i needed to know about my vehicle. He answered every question with a response that i was going to understand. He was funny, and a down to earth, salesman! Very satisfied with my experience.
They got me in a little quicker than expected.Free oil changes for life is always a good thing too!
Matthew Johnson did a great job . He showed us what we were looking for and tried his best to stay within the price range we wanted . Needless to say we left happy and driving a new vehicle !!
Great experience with Josh Maxey. He made everything super easy and got things done super fast for me. Would definitely recommend going to Josh for any vehicle needs!
I am extremely happy with this place!Just bought a Jeep, and I don’t think I’ve been treated better, anywhere!Absolutely wonderful people who really go above and beyond.YAY, Van Horn Manitowoc! (And, go Pack!)
I worked with Matt to buy a Ram truck at Van Horn. Couldn’t be happier with his help. Matt answer all my questions in a prompt and thorough manner. Matt got me in and out of the dealership efficiently and I was on my way homeThanksDan
Nick was awesome to work with! He was professional and knew everything about the vehicles we were interested in.He met all of our expectations and we are very happy with our Renegades. A thank you to the entire team for the friendliness and concern for the buyer!Five stars for everyone!!
It was a pleasure to talk to Taylor about purchasing a new Jeep Wrangler through VanHorn. Although Im probably not the traditional Wrangler buyer, he made me feel very comfortable and I was able to try several out to see if it was right for me. I would definitely continue to work with him and hopefully make my dream become reality.
I was in need of some part numbers for my 2011 Jeep Wrangler Rubicon. Kieran C was more than helpful throughout the entire process. Very pleased with the service at Van Horn Manitowoc!
Matt was an absolute dream to work with. He 100% delivered on everything he said and went out of his way to get us in our new vehicle as fast as he could. Kudos, sir!
Sani is a great salesman and I’d highly recommend anyone taking their future car shopping needs his way
No one welcomed me for first 15+ minutes on the lot. Then, as I was getting back into my car, a salesman did come out. I found him very condensending. The only reason for two stars, rather than zero, is the nice selection of vehicles on the lot.
Salesmen were very friendly and excellent service. They made sure all my questions were answered before leaving plus followed up to see everything was going well with my vehicle purchase.
Awesome!!!! Robert Kyle And Andy are super nice people very easy to work with. If your looking to buy defiantly go here you will be satisfied. Thank you guys for everything!
Very helpful and accommodating. Taylor was great to work with and the referral from Landon was very helpful as well whole shopping for vehicle.
Second car purchase through them and both have been pain free. They will receive my business when the time to buy happens again.
Andy Castro was an excellent, knowledgeable sales person. I was very impressed with him and highly recommend Andy. Robert Kakuk, the sales manager was also great, as was Dan Welnetz the service manager. Great dealership!👍🏻👍🏻👍🏻👍🏻👍🏻
Had a great experience purchasing our New Jeep through Sani.We was very friendly and went above and beyond our expectations as a dealer.And filling out the paperwork with Kyle was painless, very nice guy as well.Explained everything on point and any questions we had he answered.Everyone we dealt with was phenomenal.Definitely recommend people looking to buy to check them out you wont be disappointed!
Taylor was great to work with and made the whole process super easy!
Sani at Van Horn was great to work with. He went above and beyond to make sure all of our needs were met with our truck purchase. Thank you!
I had an amazing experience working with Taylor at Van Horn. I have/had Covid-19, and Taylor worked online with me the entire time, and once we settled on everything, he drove my new vehicle to me, and took my trade in back with him. Seems like Taylor went above and beyond to make sure I was happy with my purchase, and made it easy on my through these tough times.
In 2019 I bought a brand new Jeep, for just under $45K, from them and in 2021 I needed to make a warranty claim because it was starting to corrode around the doors. I was over the 36K miles for the bumper to bumper but well within the 5yr corrasion warranty. I brought it to their body shop and the mechanic took pictures of the corrosion and said they would forward it on to Jeep. I get a call a few days later from the service manager and he went on to inform me that they were not going to forward the claim to Jeep because it was out of warranty and Jeep would not cover it. He had the guts to tell me he was doing me a favor by not forwarding my claim. I have been reading many posts about the corrosion and Jeep has been covering it. I brought it to another dealer in the area and they took pictures of the corrosion and forwarded the pictures to Jeep. Two days later I get a phone call saying Jeep will cover it. This is the kind of support you can expect from them..Edited 9/25I see that there is a reply from Van Horn apologizing about not forwarding the claim in a timely manner. Really....... I was told by Bruce, who claimed he was the service manager for Van Horn, that Van Horn was not going to forward the claim at all. For you to say that you could not find my contact info is a stretch, thats all you had to do was walk to your body shop and find out who submitted a claim that you did not forward. As far as contacting you, there is no reason to. I had the Jeep repaired, under warranty, by another dealer. I just want people to know what kind of support you can expect from Van Horn.
Was great working with Matt Johnson! Really helped me out and made it work for me!
Great to work with Joe and his team at Van Horn of Manitowoc. Once again my buying experience was free of any surprises or disappointments. Great job Van Horn!
I corresponded via email for two days with a central business person and a sales person directly at the dealership. I asked specifics with regards to known issues (oils consumption and stalling). Vehicle is a Jeep buyback...meaning the first owner dealt with the lemon law. I was never told that the car was out of service as techs still had not determined mechanical issues from a prior sale and return. I drive an hour to test drive the vehicle on Saturday to then be informed the car was not currently available to be driven or seen. Again, two days of emails and not a mention of it not being drivable. Wasted time and money to then be low balled on my trade as well. Overall, a horrible experience. Clearly, the prior reputation I have heard about salvage and lemon cars with known manufacturers issues from the VanHorn dealerships was true!
Taylor at VanHorns was great to work with. Shared all the possible options from new to used and other vehicles as well. We settled on a Pacifica as we had intended on and very happy with it. They worked with our budget and made it work. Very happy and would use VanHorns and Taylor again
My wife and I had an awesome experience with Kieran at Van Horn yesterday. We purchased a Dodge truck with no pressure and just all out help from everyone. I can say Ive bought many vehicles in my life and it was by far our best and easiest purchase. If or when we buy another vehicle my first stop will be there.
The sales associate was very helpful with the type of vehicle I was looking for and kept it within my price range!
Outstanding service at every level. Great communication.
Spoke with the manager about an over charge on labor and was able to refund some of the charge.
I was extremely impressed with how accommodating & friendly everyone was & Taylor getting me into an affordable care thatll suit my family & business needs perfectly!
My mother had the battery in her Jeep replaced. Whoever put that battery it did not connect the battery correctly. When she brought the vehicle back in to have this oversight fixed. They charged her. They made the mistake. They told they were giving her a deal, as they should have charged her over 100 dollars. They still charged her 22 buck for fixing their mistake.If they are ripping you off like this, what are they going to do on a larger repair.
Great experience, worked well, everything went smooth on the dealerships end. Taylor Kopidlansky helped out tremendously and made everything understandable with all of the protection plans. I even enjoyed the refreshments. Would definitely come back
Matthew Johnson walked us through the entire process and showed us two vehicles that matched exactly what we were looking for. He was so great would definitely recommend van horn to anyone looking to purchase a new vehicle.
Shop elsewhere, there are many other dealerships much better than this one.
Overall, my experience was good. There were a couple of things that didnt go exactly as they should have but mistakes happen. Matt was very pleasant amd knowledgeable.
Very pleasant experience. No high pressure sales, no gimmicks. Sonny and the team were very friendly and knowledgeable. Will definitely purchase another vehicle here!
Matt made buying my first new car really easy. Explained everything to me with clear but short descriptions and just made coming in to van horn easy over all
Walked in wanting this scrambler. This awesome salesman Taylor kopidlansky helped me fulfill my dreams of this awesome jeep. Thank you for all your help and thank you Van Horn jeep family.
This was the first vehicle I ever bought from a dealer and everything went very smooth. I tried other dealers and walked out many times frustrated. Would differently recommended this dealer and. Staff
Got my Ford Explorer in to the shop in short order and had body work and mechanical issues fixed in less time than was expected. Thanks for the great job.
Very happy with my car buying experience at Van Horn in Manitowoc! I was having an issue with obtaining my title from the lender and Taylor and the team were willing to work with me the whole time! I did not feel any pressure to buy and will definitely be returning to buy my next car in the future! I highly recommend working with Taylor, he answered all my questions and had excellent communication!