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Dairy Queen
309 Ashland Rd, Mansfield, OH 44905, United States
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Dairy Queen
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Te
Review β„–1

Stephanie is SO SWEET AND HELPFUL SHE BROUGHT ME MY ICE CREAM TO MY VEHICLE WHEN THEY DONT DO THAT NO MORE AND I HAVE TROUBLE GOING UP THAT STEP OR DOWN TO GET INTO THE STORE SHE WAS OUTSIDE AND I ASKED HER IF I COULD STILL GIVE MY ORDER IF I CALLED AND HAVE THEM BRING IT OUT TO ME AND SHE ASKED ME WHAT I WANTED IT WAS SHE THEN BROUGHT IT OUT TO ME I GAVE HER MY MONEY BEFORE SHE WENT BACK IN AND I GOT MY ICE CREAM WITH A SMILE 😊 THANK YOU STEPHANIE YOU ARE SO SWEET LIKE THE VERY FRIENDLY PERSON YOU ARE KEEP UP THE GREAT SERVICE AND SMILES THE BEST DAIRY QUEEN AROUND !!!!!!!!

Je
Review β„–2

Very quick and friendly service. Me and my husband ordered two double fudge frozen hot chocolates and they were made to perfection. Will come back again if were in that part of town again.

Co
Review β„–3

I love our dairy queen. I hope you never get rid of the curb side service. Im just super lazy so its nice not having to go inside. This dairy queen is the best!!!!!! I love it. Employees and owners are very nice!

Ke
Review β„–4

Picked-up a DQ cake πŸ°πŸŽ‚ it was great, the time spent in the store was not very much and the staff was super friendly.

Br
Review β„–5

Love everything there ! Have been going there since they opened !

cΓΈ
Review β„–6

Great shakes and ice cream as always, the customer service is great too.. The workers are always kind and efficient as always. 5/5

Ch
Review β„–7

They can fulfill all of your ice cream needs. Always nice friendly help there as well!

Pa
Review β„–8

The service is quick and employees are friendly. Love the ice cream but its a little high.

mi
Review β„–9

Great service and great sundeas

Mi
Review β„–10

Great cherry low for wife and strawberry banana smoothie.

Ju
Review β„–11

Love their hot fudge sunday ice cream latte.

Pa
Review β„–12

People at counter were really nice.

Be
Review β„–13

They were very friendly and the ice cream was great

La
Review β„–14

Rude because I forgot my mask. Could of told me I needed to use drive up servixe. My peanut buster parfait still was amazing.

Al
Review β„–15

Will be choosing a different DQ for future ice cream runs. My blizzard was good, but my husband got a royale blizzard with watery fudge. Workers had major attitudes.

Br
Review β„–16

Great service, great ice cream. One of the two local DQs so they close seasonally, but they have all the accommodations of the normal chain. Staff is friendly.

an
Review β„–17

Love their Moolatte

Ga
Review β„–18

Every Body Was Nice every One Talked To Me Every was nice in general and I love my smores Blizzard

Sa
Review β„–19

Love dairy Quinn great ice cream

Kr
Review β„–20

Good 🍨 friendly people....

Wh
Review β„–21

Was the last people there to get a order in and get, experience was great, young lady took our order, had a mask on, had our order in less than 5 minutes. Keep up the great work.

Br
Review β„–22

Great ice cream.

Da
Review β„–23

Rude workers if I could give no stars I would was told if I cant speak up I will be told to leave and banned from every dairy queen workers clearly dont care about there job or anyone else

St
Review β„–24

Always good. The addition of the Carhops make it quick and clean in these times.

An
Review β„–25

Smore blizzard was delicious as was the snickers blizzard. Service was prompt and friendly. Lots of flavors to choose from and even some that werent even on the menu. They would make you whatever you wanted. All you had to do is ask. Well be going back soon. Good job!

Jo
Review β„–26

Very busy you go in one door and out the other and a mask is a plus

br
Review β„–27

Good place to get some ice cream real quick

Sh
Review β„–28

Easy order from the car.

ti
Review β„–29

Car hops we friendly and efficient. Ice cream was amazing as always.

Mi
Review β„–30

Service from car worked perfectly. DQ is always the best ice cream.

Mr
Review β„–31

The people are nice and the blizzards was good

Ja
Review β„–32

Good ice cream

Ja
Review β„–33

The bubble tea was amazing so was the service.. also best chicken sandwich I have had sine I have move out here.. this is now my kick it spot...

De
Review β„–34

I will never not give DQ 5 stars ... I love it and have since i was a little kid. Always pretty nice customer service and always great icecream πŸ’•

cr
Review β„–35

Love their specials. We visit often. The peanut butter is way better at this Dairy Queen than Glessner Ave. The staff are always super friendly!!!

ev
Review β„–36

It was ok, nothing to wright home about. Ive seen better looking dairy queens and better ice cream. But it wasnt to bad.

De
Review β„–37

I always have to get a chocolate cone. My favorite. Also purchased a Reeces Extreme. Jeffs compliment...It is awesome!! Thank you Ashland Rd Dairy Queen. Our hostess was awesome!!

Me
Review β„–38

Yummy πŸ˜‹

Ke
Review β„–39

I luv DQ ice cream.

Ja
Review β„–40

They have the best chocolate milk shakes

Ra
Review β„–41

How can you beat Dairy Queen?

Br
Review β„–42

By far the best Dairy Queen Ive ever been to. The quality and prices of items are so good and they dont chinch you on what you order.

Br
Review β„–43

Good value, great ice cream. Does not serve food and can get a little cramped and chaotic when busy but Ive never had an issue here. Come all the time, wish it didnt close during the winter!

Bl
Review β„–44

Best ice cream and best service. Try butterscotch sundae with whip cream and pecans. Amazing

Ma
Review β„–45

Im slightly disappointed because I didnt realize this dairy Queen doesnt serve food and I was really craving a grilled cheese. Besides that downside, the ice cream tasted as good as usual and was made pretty fast.

Ni
Review β„–46

Friendliest service, great ice cream. One of our most visited places in the summer!

Ka
Review β„–47

The employee keylee Rogers made me very upset

Mi
Review β„–48

Quick service

Br
Review β„–49

I ordered a cake for my sons birthday. Called today to check on it & they have NO record of the order. So I checked the phone # that was called and its this store on Ashland rd. When I spoke to the manager I simply asked her to address the employee that took the order & all she was concerned about was making another order. She said, and I quote all I can go by is what we have here

Ad
Review β„–50

Its a good Dairy Queen. They have ice cream cake. What more could you ask for.

Ta
Review β„–51

8 cake 25.00 not worth the money

Er
Review β„–52

Love dq always good

Jo
Review β„–53

I gave this location 2 stars because they only serve ice cream now. I was having a major craving for a Flamethrower burger and was so disappointed when I found out they no longer serve actual food. To me, ice cream is ice cream and I can get anywhere, but the Flamethrower burger is amazing and you cant find that anywhere.

Ro
Review β„–54

Great staff making the familiar DQ favorites.

I'
Review β„–55

Delicious and cheap with staff whom are fast and courteous.

Le
Review β„–56

Not expensive, quick service, good food

Sh
Review β„–57

Great service even though they were busy had my order ready in under 5 minutes.

Al
Review β„–58

If I could give 0 stars I would. The claimed to be owner of the store gave the worst customer service Ive ever had. After not receiving the order I asked for after leaving the building just to my car, I come in to ask for the correct sprinkles I had ordered. Not only was I charged 2X the amount I was supposed to be for the original sprinkles but one of the workers there got the manager to up charge me a dollar for their mistake even after bringing back the originals they gave me to show I hadnt even touched them. I understand stores cannot take back food after being given to the customer, ( I have been an assistant manager of a store and understand franchises cannot afford to lose money) but you always fix the mistake. I asked for nothing free but what I paid for & what I asked for after the manager constantly claiming to upcharge a dollar from regular sprinkles to crunch, I politely asked for a refund for everything and the manager told me he couldnt do a refund, I was completely baffled and will never in life come back to this store or reccomend it to anyone. The servings are small and the work ethic and customer service is beyond horrible. The original girl who made the mistake was very sweet and I understand she couldnt do much, but I do appreciate her being kind. Maybe she should run the store instead of the owner. This is the Ashland Rd location in Mansfield Ohio. Save your money and time and go to the ice cream place in Ontario.

Cr
Review β„–59

Love the ice cream but that is all they offer, miss the food service and that it is only seasonal

Je
Review β„–60

Great IceCream and Service

Sh
Review β„–61

Great service and products

Je
Review β„–62

Awesome cherry choc blizzard! Great family owned business with friendly staff !

Am
Review β„–63

Love Dq. All staff fast and friendly.

Ma
Review β„–64

No food site says it has ..... horrible

My
Review β„–65

Great Blizzards, staff seemed a bit dead inside, but friendly still

Sh
Review β„–66

I love their chocolate ice cream.

rh
Review β„–67

Hot fudge sundae.... amazing

Ti
Review β„–68

Wonderful customer service and delicious blizzard cake!

va
Review β„–69

I love their caramel pecan sundaes

Sh
Review β„–70

They have the most awesome milkshakes and the services really nice

Ho
Review β„–71

Barely put any ice cream in our sundaes and even less carmel or hot fudge. Spent almost$10.00 (on two desserts) for nothing. Wont be back.

Th
Review β„–72

Really busy but great service

Ch
Review β„–73

Super fast, friendly service every time!

Dy
Review β„–74

Loved it

An
Review β„–75

Our local Dairy Queen always has helpful service and great ice cream.

Ro
Review β„–76

Always service with a smile.... no complaints ever....

Hu
Review β„–77

This dragon is so little that I wonder if I can take it and, like, fasten it to my work lanyard and have it sitting on my shoulder when I work. Mhmmmm, big cookie chunks.

Mi
Review β„–78

Not bad. The service is sometimes friendly and sometimes not. The lobby needs to be bigger because its always wall to wall or out the door.

He
Review β„–79

Lots of choices, and always yummy. πŸ˜‹

Ka
Review β„–80

Young gentleman who took my order was very polite.

Le
Review β„–81

Thats very yummy☺

Ma
Review β„–82

No place to sit inside. Not a good value. Ice cream was good.

De
Review β„–83

Yes! Im a DQ QUEEN! Love Ashland Rd DQ! #iloveicecream

Ka
Review β„–84

Awesome service and product

J
Review β„–85

Always love DQ! Tons of variety! My favorite is the Butterfinger Blizzard, made with chocolate softserve and add hot fudge and peanut butter. OMGosh! Yum! And, they make a Hawaiian Ice Cream cake that will knock your socks off! Double-Yum! My Husband and oldest Son have the same favorite; the Cotton Candy Blizzard. They really wish it was a permanent item on the menu. My youngest Son loves any sundae made in the Waffle Cup. And my 12 yr old Daughter always gets a Lime Slushie Float. Everything is always so good! Last weekend we had a great time sitting outside on the picnic tables with the kids, our cones and a baby cup of delicious vanilla softserve for our dog! The Employees are on their toes and so very, very busy! My one suggestion for improvement: And, its probably hard... But the Employees could be a little more genuine, smile, and also seem more interested in the Customer.

By
Review β„–86

This location is ice cream only there are no burger and fries or any hot food here. You have to go to the Ashland DQ for hot food.

BO
Review β„–87

Masks Suck

Bo
Review β„–88

Great, friendly place, great service, no wait too long for DQ..

Ri
Review β„–89

Dq always gets 5 stars......its ice cream

Am
Review β„–90

Love this place great ppl

Li
Review β„–91

Its delicious & the service was great

Co
Review β„–92

Every time that I have came here I have been highly satisfied! My only concern is that they dont sell the 5 buck lunches and the other lunch items.

Jo
Review β„–93

How are you going to accept cash for a tip but not cash for payment!?!!!

Ti
Review β„–94

Fast service, kind staff, the DQs in Mansfield have only served ice cream since there inception. I like them.

Hu
Review β„–95

Hot brownie sundaes.

Am
Review β„–96

No type of food is served here but the ice cream was delicious fast service did not take long at all I will definitely be coming back

St
Review β„–97

I love there blizzards

Ma
Review β„–98

Busy but worth the wait. Friendly staff

ap
Review β„–99

Friendly staff here...good 🍦

Br
Review β„–100

Excellent food quality.

Information
17 Photos
100 Comments
4.4 Rating
  • Address:309 Ashland Rd, Mansfield, OH 44905, United States
  • Site:http://dqcakes.com/
  • Phone:+1 419-522-4883
Categories
  • Ice cream shop
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • Takeout:Yes
  • Dine-in:No
Accessibility
  • Wheelchair accessible parking lot:Yes
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