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Denver Mattress
2039 Walker Lake Rd, Mansfield, OH 44903, United States
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Denver Mattress
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Ci
Review №1

Incredible experience with Denver Mattress Company. Our salesperson, Kodie, was knowledgeable, friendly & extremely kind. We would highly recommend this Ontario OH store to anyone needing a mattress.

Jo
Review №2

Excellent customer service and very informative when we were selecting a mattress. Great overall experience!

SU
Review №3

Craig was fantastic and helped me find exactly the mattress I needed! His knowledge of mattresses and mattress accessories has helped me to sleep like a newborn on NyQuil! The swift service and positive attitude has brought to light just how important having a good mattress is! I hope my future mattress endeavours are just as pleasant and satisfying as this one was!

An
Review №4

Craig was very helpful and knowledgeable. He was very patient and had an answer for all my questions. We will definitely shop there again..( Plus he had chocolate) Thanks for help Craig.

Th
Review №5

Kodie at Denver Mattress Company in Ontario, Ohio, sold me two Doctors Choice pillows three days ago. Hes an EXCELLENT employee and salesperson. He answered my many questions thoroughly, provided me an opportunity to find the correct fit of pillows, and spent time focused on assisting me during a busy time to make the right choice. Hes very personable, professional, knowledgeable, and just a darn awesome salesman!

Ka
Review №6

We had the most painless mattress shopping experience ever. Our salesperson, Craig, was helpful without being pushy. We purchased a mattress I know well love. Craig really knew his stuff and was knowledgeable about every mattress we had questions on. We would recommend stopping in to Denver Mattress to see Craig if you need a mattress!

Co
Review №7

He was the greatest salesman I have meant in my life,Amazing service and just all around the best experience I have ever had at a mattress store. THANK YOU CODI

St
Review №8

Cody was very helpful and got my order processed quickly.

To
Review №9

This was our first visit to Denver Mattress. We were very impressed. They had a nice selection to choose from. Our salesperson, Kodie was very informative. He didnt persuade our decision in any way. He answered our questions and was very pleasant to work with.

Ca
Review №10

Craig did an excellent job explaining and answered all of our questions. We purchased a king size temper pedic bed and accessories.😀

Ga
Review №11

Kodie and Craig were great help finding and selecting the right mattress.

Ka
Review №12

Kodie Ward was extremely helpful, knowledgeable and pleasant to work with in helping me decide between which mattress and pillows to purchase. I would recommend Denver Mattress Co. in Ontario Ohio to all my friends and family.

St
Review №13

Cody & Craig were great! They helped us get our son into an adult bed at a great price and they were friendly and helpful throughout the process! Definitely recommend them to everyone.

Er
Review №14

Purchased a new mattress with Craig today. He was very knowledgeable about the differences between the mattresses and was not pushy with us. He let us take our time deciding what we wanted and helped us find something we loved that we originally did not intend to look at. Would definitely recommend seeing him if you’re considering a new mattress!

Ba
Review №15

The best experience Ive ever had looking for and buying a mattress. Very good service and attention to detail! Add one were offered and we decided what we wanted with no hard sell if w said no. Thank you for a great experience!

Br
Review №16

Have an interview tomorrow with this company they are real nice even though they are overwhelmed with interviews he still scheduled an interview with me and it is on Saturday lol probably wouldnt be if he did not have so many interviews I hope that he isnt coming in on his day off just for my interview if so that is pure dedication!

Je
Review №17

Cody was great to work with! We also purchased from Furniture Roe right next door, and they worked so well together.

Pe
Review №18

Driving 70 miles specifically to view and try out a Denver Mattress, I was greeted by Craig who practices a unique salesmanship quality. He was of course interested in my special needs (back aches in the AM), and lowering the overall height of bed.Told Craig after visiting son and testing his bed that it gave me a frame of reference. I never divulged what bed my son had and he never asked; but admit-tingly would have at some point.After soliciting my sleep needs, Craig took me straight to the exact Dr. Choice Firm Elite Queen. This was the same mattress my son has, and at this point I did not convey that information.He then wanted me to feel the difference in other Denver’s, and also took me to the other popular brands ( which in most cases more expensive / yet loosing the great feel of Dr. Choice).Like many sales people, Craig did not take me to the brands constantly on TV with the jell factor hype and at times double the price of the Denver. Often times sales people are commissioned and at times are pushing the higher $$$ item.Even though we have one of those expensive brands currently, the Denver was by far the valued proposition.Much thanks for the knowledge, customer concern, and his respectful demeanor; Craig is rated as a 5 star.Pete RCanton, Ohio

Jo
Review №19

Walked in bought a mattress and walked out it was that fast and that easy.

Te
Review №20

Very knowledgeable salesman and great experience without pressure to buy but ultimately purchased a Purple mattress! Many to choose from and try out for comfortability. Glad we were able to see online brands in person and not be pressured. Thanks.

Ja
Review №21

We had a great experience with Cody. We got the Temper pedic. He was very professional and helpful. I would definitely recommend coming here for any mattress needs.

Ky
Review №22

Kodie ward helped me find exactly what I was looking for, great employee

Am
Review №23

This is the second time I have bought a mattress here and both times my experience was great. Would recommend this place anyone one looking for furniture or mattress.

Jr
Review №24

Best Salesman, almost had me get a $4000 mattress!

Ky
Review №25

We had a great experience here. Craig helped us over the past few months to find the best match for us. He was very knowledgeable and straightforward with us and made the whole experience relaxing and pressure free. We purchased our Purple 3 with an adjustable base today and look forward to lots of great nights of sleep to come!

As
Review №26

Great experience and they were very helpful!

Jo
Review №27

Kody was very knowledgeable. Not pushy, helpful.

La
Review №28

Kodie was very helpful in helping us find the perfect bed. We will definitely be back to do more business with them!

Tr
Review №29

Kodie was very knowledgeable, pleasant and helpful. We tried several mattresses before deciding on one, there was no pressure to buy.

br
Review №30

Excellent service and prices. Have done business with Denver many times and every time I do I feel like I am dealing with family!

Jo
Review №31

My wife and I went into our local Mansfield, Ohio Denver Mattress looking to replace our 10 year old mattress and our salesman (Craig) was awesome! He spent about 3 hours walking us through all the different options and helped us choose the mattress that fit our needs. He was very knowledgeable about all the different options and was awesome at answering all of our question. We ended up purchasing a Tempur Pedic with an adjustable base.

El
Review №32

Craig was great! We loved that he wasn’t trying to sell us the most expensive item- he was being a realistic/ knowing what our needs were salesmen. He is extremely educated within his position. We appreciated his humor and all around salesmanship. Great job Denver Mattress- also very excited to get our new bed!

Ja
Review №33

The guy that works there is amazing

Sa
Review №34

Kodie was the one who helped us. He was very helpful and informative. He made sure we were satisfied before we left. Kodie also explained everything to us to insure we knew what he meant. He’s a great salesman and I’d return to him for assistance again!

Ga
Review №35

Really appreciated the great Customer Service! Will definitely refer Kodie to family and friends!!

Da
Review №36

Kodie was great and very knowledgeable. Would definitely recommend. He went above and beyond to find us exactly what we wanted!!

Lo
Review №37

Employees were very knowledgeable of their products, polite and had a great sense of humor. They wanted to help us find the best mattress, not simply the most expensive one. I felt no pressure to buy and they were ready to answer all of my questions.

Mi
Review №38

Cody at Denver Mattress is top notch. He knows the products and your needs. Will always recommend Denver and Cody for your Mattress needs.

An
Review №39

Craig was supposed to help me find a new adjustable bed. Unfortunately it seems all I got from him was attitude. He kept giving me more information than I needed or wanted. I kept telling him I didnt need to know the history of beds, but he didnt stop. Maybe he was trying to impress me with his knowledge of beds?Finally I had enough and just left. I took my $2,000 elsewhere.When a customer asks you to stick to the facts pertinent to the sale, stick to the facts!Update: went to Mattress Firm and got exactly what I wanted.

Su
Review №40

The staff was extremely helpful with assisting me on the mattress products composition. The assistant manager was very professional in presenting all the pros and cons Of each of my selections. Great customer service!

Jb
Review №41

Incredibly knowledgeable staff, great selection and prices. Highly recommend the purple mattress

al
Review №42

Craig was super helpful to us! He let us try a couple different beds until we found the perfect one. We will be back for our future furniture needs!

Mi
Review №43

Fantastic Staff and Mattresses!!!! Craig was very helpful and informative. He did not try to rush us, or push a specific brand. He allowed us to take our time laying and re-laying on each mattress helping us to find a comfort level that met our needs. He gave us his honest opinion with the brands we were considering. I would highly recommend to visit Craig at Denver Mattress/Furniture Row. We will definitely be returning customers.

To
Review №44

Kodie Ward, was, Very Professional, and knew the product he was selling. Im. 82 yrs old and just had Back Surgery. Thanks Kodie, lm looking forward to sleeping in my new bed and no more Recliner.Tom Stewart,Mt. Vernon, Ohio

Br
Review №45

Friendly staff and very knowledgeable. We love our new Purple Mattress and adjustable base.

Do
Review №46

Customer service was excellent ! Courtesy and respect was shown in a highly manner! I always get my furniture from furniture row! Thank youDolores roberts

Be
Review №47

Sales man was very helpful and knowledgeable. Felt like we got the bed we wanted and not just sold an item

We
Review №48

Kodie was warm knowledgeable and took the time to give us every option we came up with. We went to every store in Mansfield and he was the best customer service representative. We chose to go with the Pollock Ultra plush because it felt like laying in heaven.

Sh
Review №49

Very good employee, helped me with everything along the way

Ba
Review №50

Clean, pleasent atmosphere, friendly, knowledgeable sales representative. Overall great store .

Gr
Review №51

Was at furniture row and was treated quite well

Jo
Review №52

Great company! Very happy with my new mattress! Delivery was easy and fast!

Su
Review №53

Kodie was awesome to work with, highly recommend!!!

St
Review №54

Quick to help us, knowledgeable on items in the shop and courteous.

Ka
Review №55

Cody was very knowledgable and efficient! Product is just what we wanted☆

Ni
Review №56

Noah was an excellent sales associate and was very knowledgeable. When we went back a few days later in with a question Craig, the manager, was able to help us out as well. Can’t wait for it to be delivered!!

Sh
Review №57

Went in after checking out Ashley’s “furniture sale” and was happily greeted by Chris who helped my son find his perfect mattress and box springs for a fantastic price and very prompt delivery! Thank you, highly recommend. BTW-Ashley’s furniture sale was 20% off if paying in cash along with a 10% of total sale delivery fee...basically $145. No, bye Felisha!

Da
Review №58

Great place to get design ideas but Bedding and furniture is way over priced. If you are sealing partial board covered in laminate it should be priced accordingly.

Ly
Review №59

Friendly and helpful staff! We shopped around and Denver Mattress was so much more helpful and knowledgeable than any other store. The staff was not pushy and did not show us the most expensive mattresses first. Highly recommend Denver Mattress!

Ch
Review №60

If you are looking for a place that is hassle free, has the best selection of mattresses and the best sales staff goto Denver Mattress. After visiting EVERY place in mansfield there wasnt anyone who knew more about their products than Craig. I had done weeks of research figuring out what I wanted. I asked the questions anyway because at every other place all they did was read the sticker to you. Craig knows what they are made out of, the history of the changes in mattress and everything in between. In my opinion Craig should be managing multiple locations and even entire areas. The amount of knowledge, professionalism, and integrity its outstanding!

Pe
Review №61

Service was prompt and friendly. Kodie was attentive without hovering.

Sc
Review №62

Craig really know his stuff!!! thanks for your time.

Pa
Review №63

Kodie is a great salesman! Can’t wait to get out née bed!!

De
Review №64

Noah was very professional, yet personable. No gimics. Looked at 3 different stores. Best service by far.

Ma
Review №65

Excellent customer service, they go above and beyond their duties to make sure their customers are satisfied.

Kr
Review №66

Salesman very helpful. Lots of choices and found just what we were looking for. Prices arent horrible for the quality of product.

de
Review №67

Cody assisted us with matress selection and was very helpful. He was thorough in explaining the differences and made sure we understood the warranties. He offered two types of delivery so we could select the one that suited us best. Great team member.

Ma
Review №68

We worked with Craig to find the perfect mattress. We went with the Purple 3. He was helpful, answered all of our questions and even loaded it into our car. I highly recommend Denver mattress and Craig.

Ma
Review №69

Service was great! Cody was kind and knowledgeable and not pushy. We liked that and we’ll come back again in the future for future needs. This time we were in and out in a 1/2 hour and bought a new mattress.

Da
Review №70

The service was outstanding. Very knowledgeable employees made our indecisiveness easy to overcome.

Ca
Review №71

Not one thing bad to say about my visit to the store. Great service from Craig, he was very informative and polite in helping me with my selection. :)

Jo
Review №72

Sales manager knows his stuff.

Or
Review №73

Excellent service! Thanks KODIE

Sa
Review №74

Craig was super helpful and patient! Helped me find a mattress like the one I have now and figured out delivery for me. Great customer service and went very smoothly! 10/10 would recommend

Br
Review №75

Kodie is a great salesman! very knowledgeable and extremely helpful! will definitely be back

Li
Review №76

Sales team was very knowledgeable and friendly. Definitely love this place.

Vi
Review №77

The gentleman was very informative and efficient! We were able to get what we wanted and was provided outstanding service

Re
Review №78

Super excited to have this come home!

Ta
Review №79

Went looking for some beds for our grandchildren. Lisa and Craig were very friendly and polite. Most of all they were very helpful in helping us decide what we wanted. It was definitely the most relaxed, stress free furniture shopping experience we have ever had. Got just what we wanted at a great price in under 30 minutes!! Will recommend!!

Ka
Review №80

Kodi the asst manager was very informative on the mattresses. Their was a period when we were ready to buy but had to wait for assistance for quite some time . He was very professional and polite and not pushy at all, yet when we came back for our second walk through we wanted to make sure he got the sale. We would have been a lot happier if both items we purchased(from Denver and furniture bedroom ) were actually in stock and it didn’t take 1/2 weeks for us to receive . It also would have been nice if the delivery fee for our bed we purchased didn’t cost so much. Overall we were satisfied especially with how quickly the finance process was 👍 Brandon the manager over on the bedroom side was very informative on what he had in stock and wasn’t overbearing either

Mi
Review №81

The salesman we spoke to was absolutely wonderful and very informative. We didnt plan on walking away with a mattress today but sure enough, were going home with one, and I couldnt be happier with our choice. 😁

El
Review №82

I needed a mattress by the end of the week & Craig kicked butt! He not only found me a mattress that is being delivered Wednesday & he also got me an excellent price! Totally recommend Denver mattress!!!

Er
Review №83

We were debating between getting a sleep number bed or a temperpedic. After going to look at them both and talking to the sales person, we were extremely impressed with the Denver mattress manager. He was extremely knowledgeable and helped us with making our decision. He was so easy to work with and made it an enjoyable experience... and I can’t say mattress shopping is ever enjoyable.

Be
Review №84

Cody was the helpful and knowledgeable salesperson who helped us. He did not pressure us into a purchase; gave us information and let us try out several mattresses, telling us about each.We compared price to several different companies/brands, read reviews about competitors and took time to make a decision.We are happy with our decision and couldn’t be more please with our customer service!

Mi
Review №85

Really good service. Kodie was our salesman, he was super friendly, knowledgeable, and professional. Highly recommend!

Ha
Review №86

No high pressure sales! But a sales person was always available to provide assistance or answer questons. Based on the wonderful assistance of the salesperson and the quality Consumer Reports rating we did purchase a mattress set. Beautiful store and layout!The only drawback for us is we live in the middle of 3 store locations and delivery costs were expensive so we had to make a separate trip to pickup our mattress set.

Ja
Review №87

Great buying experience. Craig helped my husband and I find the right mattress for us. He is very knowledgeable and the whole process was super simple. Highly recommend.

He
Review №88

Craig McCoy and Korie and the team at Denver Mattress are the best! I send them as much business as I can. They know their products and have passion for their jobs. They have once again made the process so quick and easy. Thanks again! If you are looking for a bed, it would be in your best interest to give them the opportunity!

Br
Review №89

Cody was great with us. Never pressured us but listened and matched us to the right mattress. Couldn’t be more happy with the customer service.

Je
Review №90

Professional, friendly, knowledgable staff. The manager helped me find a mattress that would relieve my chronic back and joint pain and made sure I understood what each mattress had to offer. The mattresses were affordable and high quality, with a money back guarantee. He explained the purchase details and warranty in detail and made my first mattress purchase both stress free and enjoyable. I had a great time, and that’s not something you usually say when mattress shopping :) ty denver mattress team!

Br
Review №91

Kodie helped me find a great deal on a clearance mattress for my guest room. Excellent service and great selection.

Ni
Review №92

Going into this company my wife and I were happy with the customer service in person and they printed us off a price quote that locked in the price for around 30 days. When we called in to order the bed 8 days later they state they can no longer give that price..... States right on the paper price good until 8-15-19. Companies need to stand behind their quotes and this one doesnt.Update : After writing this i was re contacted by the store and they went ahead and honored my quote as they should because it still states it has 14 days left. I went ahead and ordered the furniture since they honored the quote, but felt they should have offered me a better deal with the hassle i had to go through to get it. So changing from a 1 star to a 3 star.

ja
Review №93

We stopped in at Denver Mattress Co. In Mansfield, Ohio just to LOOK! And... Craig was so knowledgeable about his mattresses, that we ended up buying a Purple 3 mattress today!! Very nice store, very friendly, clean store. Would recommend buying your next bedding purchase there!!

Gl
Review №94

The salesman was very personable. He showed us a variety of style and firmness. No high pressure sales pitch.

ja
Review №95

I had visited the store over the course of several weeks trying out mattresses - staff at store was extremely polite and not pushy. Having worked in the furniture/mattress business before, I know how sales people can be overly aggressive. This is not the case at this store. Craig is one of the best sales persons Ive ever come across-very polite and knowledgeable.

Le
Review №96

Nick was very friendly and helpful! He even played air hockey with our son so we could take our time and browse! Exceptional service and attitude from him and Kodie, even though we kept them there after closing time. You guys are amazing!

De
Review №97

My salesperson Craig, could not have been more helpful...highly recommend this store. Very enjoyable experience!!

Na
Review №98

Craig was great! He was very personable and informative. He even stayed over half an hour after close to answer all of our questions. We got a great mattress at a great price. I would highly recommend Denver Mattress and Craig especially!

To
Review №99

Excellent salesman! No pressure, very knowledgeable and super helpful in making a decision for our new Purple mattress. Wasnt willing to buy one without laying on one first. Definitely a good experience. Thanks Craig!

Da
Review №100

Salesman was professional. Was not pushy and helped me find exactly what I wanted.

Information
50 Photos
100 Comments
4.9 Rating
  • Address:2039 Walker Lake Rd, Mansfield, OH 44903, United States
  • Site:https://denvermattress.furniturerow.com/locations/Mansfield/OH/100018?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 419-747-4013
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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