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Starbucks
597 NJ-38, Maple Shade, NJ 08052, United States
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Starbucks

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Al
Review №1

Whoever takes the orders during the early morning drive through has the best customer service voice! She is very friendly and attentive, and always sounds extra enthused in the early AM. All the other staff is excellent as well, and always hands me my drinks perfected and quicker than I could expect. One of the best Starbucks in the area.

Ek
Review №2

I really like the drive through option. The staff is very nice. However, Harvest Coffee is a better option if you like cappuccino and latte.

Do
Review №3

The coffee was good . Little pricey . Service was good .

Ch
Review №4

Place was clean and nice staff. Tried the new Irish Cream Cold Brew. Very good! See you Next Thursday

Sa
Review №5

The staff is polite and havent messed up my orders yet(knock on wood) :D

Ha
Review №6

Got to love a Starbucks with a drive thru!

Jo
Review №7

This is my go to Starbucks. The morning crew is awesome. They get to know you and are always super friendly.

Je
Review №8

Matt makes the best flat white Ive ever seen, had one from Gary and Matt, while Garys was alright, Matts was out of this world

Th
Review №9

I normally don’t like to give a review ! But I’m am extremely upset about my drive thru experience today! I didn’t realized I passed the order screen and I’m already stuck in between cars. I couldn’t reverse because it was a long line /traffic behind me and I’m Waiting in drive thru line for 10 mins and as I got to the window and apologized that I missed the screen. The barista paused for a second and told me to drive back around to order! If I wasn’t stuck in between cars and theres space for me to leave the line then I’m ok. But i had to sit and waited in that line At least let me order!

Ta
Review №10

Quick in and out! Drinks made well.

Ry
Review №11

Ive become familiar with a lot of the employees there and theyre always so friendly and they always go out of their way to say hi to me!

An
Review №12

Lovely customer service enjoy my drink. Definitely love it.

Ri
Review №13

A Starbucks is born. Wah LOL.Brand new handicap friendly sparkling clean building, handicap friendly free parking. All the products normally sold at all the other Starbucks, including their famous burning hot coffee of course. The management and service staff Starbucks is known for.Note: this location is in a very high traffic location just off the intersection.

Sp
Review №14

Service was polite and reasonably quick. Iced coffee was really good

Be
Review №15

Staff is super friendly and the drive through was efficient.

Ia
Review №16

Friendly staff, clean store.I ordered a latte here and the foam was really nice. It seemed to be a touch over 180 degrees, but I may have been mistaken.The barista was genuinely friendly. It seems more and more rare these days, and I really appreciate someone meaning it when they ask how I am doing and wish me a good day.

Ni
Review №17

I would absolutely recommend this store. I placed an order via Uber eats and I made a mistake. When I called the store to fix my order, the gentlemen that answered the phone was very helpful and fixed the order for me. I dont remember his name but I will remember that my order was perfect and not a second late!

Ca
Review №18

Best banana nut bread

Pe
Review №19

Good service. They greetings from the staff are often saccharine sweet, and therefore feel non-genuine.

se
Review №20

Very good service, everytime we go 👍🏻👍🏻👍🏻

mo
Review №21

Good starbucks. Quick accurate service.

Am
Review №22

Great service and loved the ease of the drive thru at this location!

Ma
Review №23

Its a starbux what did u expect lol

Sa
Review №24

I ordered the strawberry Acia Refresher. The lady asked if I wanted lemonade and I said no. I received a the drink without Coconut Milk. However I had a sleeping baby in the back of the car to ask them to fix it. I order this drink to help with my milk supply for breastfeeding. I was very devastated that I spent money on that drink without the coconut milk.

Ka
Review №25

Daughter loves it

My
Review №26

I got a pink drink and don’t look the same as I always get it

Jo
Review №27

Staff was very helpful finishing my order on the Starbuck app when I was having problems.

Kr
Review №28

Jacob is amazing, knew every vegan option for my friends daughter

No
Review №29

Great customer service and my coffee was perfect

MV
Review №30

I normally don’t review or give negative feedbacks, but i have to this time. I should be really rating this review 0-1 star, but it was only the one individual there that was not nice. She gave me my drink instead putting it in the table, she slide it and it fell and the drink splashed all over me. She hesitated and waited a little bit before saying sorry to me. She said sorry exactly 1 time then glanced back and forth at me until i finished cleaning myself up. I was standing there cleaning off my jacket for at least a few minutes. She didn’t even sound like she meant it. If that was me i would be so freaked out and say sorry multiple times. I’m not here to look for free drinks or anything but the attitude of hers shows she was NOT sorry. I have never seen anyone like that in ANY Starbucks that i have ever went to. I got to a Starbucks at least 4x a week. That just made everyone else that works there look bad. I am disappointed in the lack of manners some people have. I meant the spill was alot not a little splashed. If she was nicer or was truly sorry she would have at least replaced my drink because an amount of it spilled onto me. I don’t even want a free drink or anything, but it’s call common curtesy. I am still being fair to the others by not giving a 1 star. Ruined my morning.

Ta
Review №31

Love getting my Starbucks.

Ab
Review №32

Good Starbucks. Fast.

Mi
Review №33

Staff was helpful and friendly 🙂!!

Sh
Review №34

Sandwich wasnt put together neatly. Cocoa was great.

Mi
Review №35

I work nearby and I am so happy this Starbucks opened. When they first opened they were a bit slow with orders but since then they have been quick, accurate, and very friendly. Jacob puts a smile on my face when I come though the drive through. He is so kind and up-beat. I recently ordered a chai tea with chestnut-praline syrup and the woman working drive that morning was kind enough to recommend other flavors that were in season. They are always very helpful here!

fl
Review №36

Excellent location, great customer service, could be a little cleaner. Staff members are very well trained and friendly. Drinks as usual are perfect!

ve
Review №37

Has Drive Through option, no need to get down and pick up the coffee.

Ca
Review №38

The Starbucks on Lenola Road is clean and the baristas are friendly. My order was ready when I arrived and it was made correctly.

Ro
Review №39

Very quick service, great staff, thank you

As
Review №40

This is a great Starbucks if you need to get some work done. It’s not too busy that you can’t find a seat but it’s not too slow that you don’t have a few distractions to break up the monotony of working. Spacious tables with well placed outlets.

De
Review №41

No place to sit. To many people hanging about. 1 person to a 4 seat table, really. Ordered bagels with cream cheese. Didnt know I had to put it on myself. At least Duncan Donuts puts it on. Butter was hard. Trying to figure why I pay that much. 🤨

Co
Review №42

I’ve been here several times but have since stopped. This staff is nice but this location is consistently understaffed. All I get is coffee and they are always out! A mobile order of plain coffee has taken over 20 minutes to be completed more than once. Starbucks Corp needs to give this location better resources so their staff can have the time to smile and be not be running around understaffed for no reason.

Sh
Review №43

This Starbucks really knows how to make coffee!

Al
Review №44

Jacob is a barista there. Extremely attractive, witty, and makes excellent drinks. He truly understands that service is what keeps me coming back. If youre there, ask for Jacob.

Ka
Review №45

Super friendly 👍🏽

Co
Review №46

THE BEST STARBUCKS I’VE EVER BEEN TO. The customer service was amazing. The store was clean and updated. I got my order in only a few seconds. My amazing barista Gabby was the best! Only going to this location from now on!

Br
Review №47

Its Starbucks.Either you love or you hate it, I love it so much that I end up drinking what I get so fast that I practically need to get two drinks!

Ga
Review №48

Absolutely terrible customer service. Asked for my coffee to be redone and they just stared at me like I was wrong for asking. It was redone but still wasn’t done right. I’ve come here before and it was the same deal and I just hoped it would turn out different this time around. I understand you have regulars at locations but don’t over look someone who waited 10 mins for their coffee and someone walks in that’s a “regular” and make the SAME coffee and give it to them within 2 mins of them ordering. Also there was literally no one in the Starbucks at all when I had ordered so I didn’t understand what the hold up was and yes I understand Mobil ordering but even that shouldn’t hold up a barista from getting that one person’s coffee right that ordered inside the facility. I won’t be coming to this Starbucks location again.

Br
Review №49

Always make my coffee perfect

Gi
Review №50

Always make my drinks perfect, also on time with preparing them and clean. Jake is very friendly also!

Su
Review №51

Just ordered a pumpkin spice latte. As I watched the girl make my drink, she filled cup with all foam and no milk. I had to ask her to remake it and tell her how to make it. I work in a coffee shop as well and would never give a drink a person pays $5+ for filled with foam. Then she gives me an attitude and instead of handing me my drink slides it across counter. Very unprofessional

Ve
Review №52

Coffee tastes great!

K
Review №53

Went here recently and had a bug in my tea.... I ended up going to the Starbucks by Costco and I have to say their drinks taste better & don’t have any bugs!! :) it looked like a drain fly. It was disgusting and I will NEVER be going back to this Starbucks.

Di
Review №54

The Maple Shade, NJ has some awesome employees. GREAT service! Love the chicken wrap!

Ro
Review №55

Convenient drive thru that tends to be very busy. Drive thru takes priority over inside customers. Inside is spacious and comfortable with plenty of seating. Even with a full staff, I waited inside for about 5 minutes for two drinks.

Ba
Review №56

The cashier and baristas were super friendly 👍 the space was really clean and well maintained. One of the better Starbucks in the area for sure.

Ed
Review №57

Perfect, especially under the covid circumstances

la
Review №58

This location is always friendly and fast

Do
Review №59

Excellent service! Very convenient access from the NJ Turnpike.

Jo
Review №60

Terrible..always trying to push the sour..dirt cheap dark roast on everyone.....Sometimes hot..sometimes cold....cheap Pacific rim garbage coffee....100%

Ra
Review №61

Friendly staff I enjoyed getting my coffee from this starbucks.

Ne
Review №62

Great service

Sh
Review №63

Amazing location! All the workers are very nice only complaint i have is with Destiny, the drinks she makes are always a little off(she needs more training)

wh
Review №64

Great service and they make the coffee just how I like it

JA
Review №65

Quite challenging to get a fresh cup of coffee these days. I use to be stuck on wawa coffee but due to my traveling a lot dor work my taste buds have grown accustomed to starbucks coffee pikes roast mainly. When i first started coming to startbucks i really wasnt fond of stronger coffee so i would ask for the blonde roast. Well in most cases blonde roast is never ready and it becomes a long wait. So i started ordering the pikes roast because it always seems readily available, until lately. My experience in this store today was I ordered a medium pikes roast coffee, while filling my cup the employee turns around and states we dont have enough pikes roast for a medium would you like blonde roast or dark roast. I was nice about it and told them to just top it off with blonde roast. Then i go t ok add my half and half and that is empty too. Back to the line to wait patiently for half and half. To me starbuck you specialize in coffee. This is a big store with over 5 employees working at the time. This is unacceptable. if you cant get coffee right thats a problem since thats your business. I dont mind paying 3 dollars for a premium cup of coffee, but i certainly have a problem when my coffee has been compromised at the same amount of money. My suggestion is go back to the drawing board and come out with a system that works. Provide some time management training to your employees, and take pride in what business your in. I hope to have better experiences in the future, and will update this review when that time comes. Thank you for allowing me to share my experience. Have a nice day.

Ha
Review №66

Very upbeat and friendly morning drive through! Brightened up my weekend.

Ji
Review №67

Fast friendly service.

Ma
Review №68

Extremely high traffic location during peak periods.Poor drive-thru layout causes excessive congestion in the lot.I’ve never automatically received napkins when ordering food in the drive thru or a bag. The same goes with a cup holder when ordering multiple drinks.2 times they forgot to make my order.The staff is friendly but this location needs some serious help.

An
Review №69

Standard Starbucks. Pleasant yet slow service. Small parking lot.

To
Review №70

BEST STARBUCKS IN THE AREA!! Love this Team! Theyre so nice!!

Ay
Review №71

At this Starbucks location my day starts with fresh cup of coffee and friendly smile.

Do
Review №72

Best place to unwind with a great beverage and food.

Ro
Review №73

Great place

Tr
Review №74

I happened to be there on training day, so I received a free drink. Very friendly staff, and of course, the drinks are delicious.

Mi
Review №75

Nice location, quick friendly accurate service. I sat inside and used the Wi-Fi but the drive-thru line looked like it moved pretty fast.

Am
Review №76

Staff is not always customer service focused at drive thru. They need additional training.Very rarely do they give napkins when food is ordered. Why do I have to ask when paying $12 for breakfast?

Th
Review №77

Always friendly baristas! Excellent drive thru

Da
Review №78

Fraps are watery and other drinks are not made to the specs

k
Review №79

Its like groundhogs day. Wake up and have same great experience, drink and food no matter what store I walk into.

Ka
Review №80

Worst Starbucks around. Go to the one by Costco!

Am
Review №81

My go to daily

Ke
Review №82

This location is awesome!

La
Review №83

I order the same each week and cant get enough of it

Ni
Review №84

They were very kind and my order was right and tasted great!

Dr
Review №85

Friendly staff

Ph
Review №86

Drive thru was long so i went inside. Only one person ahead of me. Took me 11 minutes to get a drink. And on top of it it was made wrong.

ke
Review №87

Great coffee staff messed up order so took a long time for a coffee

Sc
Review №88

Snickerdoodle Hot Chocolate is the real deal.

Ad
Review №89

Nice team 💚

bi
Review №90

Go thru the drive thru.

Ja
Review №91

Very busy!

Mi
Review №92

Only Starbucks Ive seen that opens after 6 on weekends

Bl
Review №93

A goof place to have a bit of chit chat, eat/drink then leave.

He
Review №94

This location doesnt have a ton of study space.

Jo
Review №95

Excellent as always!

CR
Review №96

Great fapps!

Be
Review №97

It was a starbucks.

Be
Review №98

Great service

Ro
Review №99

Awesome, as always.

Sh
Review №100

Delicious!

Information
21 Photos
100 Comments
4.2 Rating
  • Address:597 NJ-38, Maple Shade, NJ 08052, United States
  • Site:https://starbucks.com/
  • Phone:+1 856-222-0198
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5:30AM–10PM
  • Tuesday:5:30AM–10PM
  • Wednesday:5:30AM–10PM
  • Thursday:5:30AM–10PM
  • Friday:6AM–10PM
  • Saturday:6:30AM–9:30PM
  • Sunday:5:30AM–10PM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Coffee:Yes
  • Quick bite:Yes
  • Small plates:Yes
Dining options
  • Breakfast:Yes
  • Dessert:Yes
Amenities
  • High chairs:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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