Maple Valley mini storage was an exceptional experience. Staff very helpful and friendly. Worked with us in a very flexible manner. Best price in the area. Unit was clean and secure. Could not have asked for more π
I rented a small storage unit from Maple Valley Mini Storage. I only had the unit for a few months, but every interaction I had with the workers was incredible. Super quick to respond to emails to any questions or concerns that I had. I spoke to Julia most often and she was incredible.Reserving a unit can be done online 24/7, the use of individual codes made me feel like my items were safe and secure. When I first went to check out my unit, I found that they had a lock in my unit that I could use (You do have to pay for the lock) but the connivence of it being there was perfect for me.You are also able to access your unit any day you need to.Not to mention the affordability of the unit, the best prices I was able to find.It was also easy to vacate the storage unit. Everyone Ive worked with while renting at Maple Valley Mini Storage has been amazing.Thank you! You guys rock! :)
Darin is the best! He helped us with our return swiftly and responsive. He is probably the coolest cat in town. Thumbs up for us!
I needed a storage unit for a non profit I am part of. The manager, Julia, was SO kind and helpful. She was flexible and made moving from our previous, over priced storage unit, a breeze. The unit was clean and access to the unit was very convenient. I highly recommend Maple Valley Mini Storage.
Was using Maple Valley mini storage for a short-term storage situation after I moved to the area, great experience with quick service. Clearly detailed all the rules of the property easy to work with getting the unit set up. If I ever have need of another storage facility will definitely be using them or their sister companies
Rented an RV/Trailer parking space. Best price in town, good gate hours - 5am - 10pm. With a bathroom on site if needed. Great place to leave your trailer/boat/RV!
Very helpful staff. Went beyond the norm to make our lives easy
So friendly! Very good with explaining everything in detail so I knew what I was getting and what I was paying for. I really like the drive up unit and the key fob option for the gate!!
Great storage unit and location. Safe any time of the day. They offer great prices compared to other nearby locations. Our unit was clean and freshly painted. The staff is outstanding, especially Julia. She offers great customer service, addressed any questions We had and is super friendly. I would definitely recommend the Maple Valley Mini Storage to anyone looking to store stuff away.
Maple Valley Mini Storage had made some great upgrades over the last few years. A new security gate and remapped code entry makes it 100 times easier to pull my 30 trailer in and out. We have never had a single security issue while renting space here. I would definitely refer this lot to anyone needing to park a trailer.
Great customer service. Very attentive, friendly and accommodating. Would definitely recommend them for your storage needs.
Eleena was the bomb, she catered to every need I had and made the procees of acquiring a storage easier than other storage places
Getting a storage parking spot for my boat with you was extremely easy and enjoyable. The manager was very helpful and personable. Thank you
A very safe and secure place to store your items. The storage units are clean and dry, and no openings for little rodents to get into your stuff. I was recommended to this place by other family members that have storage units here and I highly recommend it to anyone else that is in need of a storage unit. The staff is friendly and very helpful.
Iβve had my belongings stored at plenty of storage places and I will never choose somewhere else after using Maple Valley Mini Storage. The staff was always very friendly and the lot itself was pretty clean. Like I said, I wouldnβt choose any other place and I highly recommend you check them out if you need to store your belongings!
Management and office personnel have been outstanding with helping us coordinate during our moving schedule. They didnβt have any secret fees or unknown charges that would appear after months of renting units. I would highly recommend them to family and friends.
Have been with this place for 18 years, went through some bad management but the last several years they have been awesome. Darrin was super helpful and professional, give him a raise!
Fair prices and the staff is super friendly and helpful! Would 100% use them again if the need were to arise.
Best place around. Great staff, great prices . Totally willing to work with you on any and all obstacles. Had my car stored here for almost a year. Will definitely recommend to anyone looking for simple safe and secure storage .
Very friendly and very helpful staff. Great location for us, and most affordable we could find. Upgraded security, and professional service. We are very happy. Thank you Cameryn and crew!!
Julia was very helpful in allowing us to check out available spots for our 33 ft trailer, and was extremely reasonable in providing us the ability to move in a few days early as well. It was a much more pleasant experience than what we experienced at a Public Storage facility in Bremerton where we had the trailer located previously.
Iβve had units here off and on for 5 years.This location is fairly priced and has great office staff!
Maple Valley Mini Storage was one of the best places that I have had to store my Trailer. They were always helpful and if I had any questions they were there to answer it ASAP. If I didnt move, I would have stayed a lot longer.
This place took care of me like a close friend or family member would. Julia was always there when I showed up. She is professional, polite, nice, and gets the job done. Never did she put me off when I needed help or needed another service, she either had the authority to make decisions or just made them. She is the take charge employee we all look for. I didnt compare storage rates so Im not sure if they are high or low compared to other places, but I cringed ea. month when it was time to pay. Id use them again simply because of Julia and the other employees. (they were all awesome)
I had been happy with this storage facility until the jacked my rent up by $30.00. Starting in January 2021, I would pay $122.00 per month with insurance for a 5x10 unit. The notice I received in November did not say we will be increasing your rent by $30.00. Nor was there any info about a 90 web deal in which my rent would go up $30.00 after 90 days! So, I found a storage facility nearby for half that amount with insurance in a heated building with better controlled access. Way to stick it to the little guy during a pandemic!
What a great experience at Maple Valley Mini Storage! Staff is incredibly helpful and friendly, and goes out of their way to get you the best fit for your money. Definitely felt the site was secure and didnβt need to worry about our unit. Would highly recommend!
As good as it gets! Weve stored our motorhome here for a while, since Dalton was the manager. Originally, he said that there were no stalls large enough to accommodate us. After researching several other storage facilities, my wife and I returned to MVMS, because he was so friendly and accommodating. We were finally able to find a spot where our RV would fit. The rest is history.... The new manager, Julia, is every bit as nice as Dalton, perhaps more. The facility is well-maintained and convenient, with good security. Prices are reasonable. As a Navy retiree, I was given a military discount, which I appreciated. Its just one of the many reasons that I love living in Maple Valley!
My wife and I were looking for a clean, safe and accessible site. Yours hit the mark. We had two units and recently dropped to one. It has been clean, safe and accessible. We appreciate the conscientious staff and their friendly demeanor.
The team at Maple Valley Mini Storage is always super helpful and friendly! You can rent a unit, a U-Haul truck and buy all of your packing supplies in one place!! THANK YOU for helping me with all of my moving questions!!!
Great service. Have used them for personal and boat storage. Highly recommend.
Ive stopped there a couple times to buy boxes and theyve always been friendly & helpful. So when I needed a storage unit near Four Corners, Maple Valley Mini Storage was on my list as an option. They became my top choice because of their introductory pricing and their longer access hours (5am-10Ppm) as well as on their their high online ratings. After going thru a surprisingly enjoyable rental process, both on the phone and in person, I wanted to leave a review of my own to encourage others to check them out. In addition to the issues of cost and convenience, their customer service really is outstanding. Theyre friendly and agreeable, even though I never even opened the email they sent me with the forms to complete. They were efficient and answered my questions honestly,, even when it meant I didnt spend more money with them. Thats worth a lot! And they were a genuine pleasure to work with.
Always very responsive and easy to work with. They are eager to meet our needs and I feel they have been very fair with us.
Julia and Schyler are total Rockstars. Made reserving, moving in/out and the entire process seemless. Very professional and friendly.I wouldnt want to store anywhere else.
Shylar was amazing to deal with and made the experience easy and pleasurable. Amazing group to deal with, thank you!
The staff at maple valley mini storage are so understanding ..so helpful..and do such a great job maintaining the property..and have no problem working with you if your payments gonna be late..I will always recommend storing your things here..its safe and secure..
We recently rented a storage space with Maple Valley Mini Storage, and have had an excellent experience. The location is well maintained, secure, and the storage spaces are convenient to use. The new manager, Lily Masters, is a gem. She went out of her way to make our rental process easy and answer our questions. She was thoughtful, capable, and conscientious. The care with which she handled our needs and her enthusiasm for her work made us feel very confident in our decision to rent from Maple Valley Mini Storage. Thanks, Lily, for turning an everyday rental transaction into something pleasant and comfortable. We will definitely be recommending this facility to our friends when they need to rent a space.
Great storage for RVs and boats. The staff is amazing and the facilities are very secure.
Clean storage units. The prices continue to go up and up.
Great place, secure, with cameras, and, low rental rates. Manager Julia goes above and beyond for her customers. Definitely recommend this storage facility.
Good place, tried to change my contact number a few times, hasnt happened yet. Also had to use the emergency after hours number once, the help was pretty rude.
I have had a very positive experience with Maple Valley Mini Storage! I have stored our RV and Boat with them for many years! Communication is top notch and security is very well managed. The location is easy to get to from anywhere in Maple Valley, Black Diamond, Covington, Kent East Hill, Fairwood and Renton. I have no reservations when it comes to recommending this storage facility!!!
Excellent service. Dalton and Julia were both very helpful and took good care of me and my wife. Best prices and security in town.
Very nice staff helped correct a mistake in my auto payment in less then 10 minutes.I can call them at any time if I have questions & get quick service
Amazing customer service. We had a negative experience with the other uhaul dealer in town but these guys came to our rescue. So much so that we needed a second truck later in the week to complete our move. I dont exactly have the words to describe just how well we were treated and just how nice the staff are. Thank you for caring and thank you for not being jerks who are only there for the paycheck. Thank you again for going above and beyond
Lily Masters, the new manager of Maple Valley Mini Storage, was absolutely awesome as she helped me lease our storage unit! She was knowledgeable and took the time to answer all my questions. She also walked me out to the unit to ensure it was clean and in good condition. I greatly appreciated her assistance and I feel like our property is in good hands. Thanks again!
I appreciated the kindness and professionalism of both ladies I dealt with, and the prices are the best in Maple Valley.
EDIT: Im editing my review as management reached out to me to make things right. They said they were undergoing an overhaul of policy so would reimburse me for the time not used after all. Other than this billing issue I will say that the unit was clean and we had no problems with mold or pests. I am changing my review from 1 star to 3 stars.ORIGINAL: I thought they were good, but when I went to close my account, they said I could close it, but they would not refund me for the rest of the month (20 days left) that I wouldnt be using the space. Since they can still make money off a unit I paid for by renting it out again this seems like a dishonest business practice, especially since they had no problem charging me for a partial month when I set up the account. Would not use again.
Just bought a new 36 foot 5th wheel trailer and the lady was so helpful picking out a good spot, and even helped backing us into spot. Would recommend them to anyone!
Ive leased storage there several times when Ive been traveling or between homes. Nice, dry units; plenty of lights and cameras; very pleasant staff. Ill be using them again as necessary - theyre perfect for my needs.
Help desk personnel are very courteous and helpful. Access is easy and driveway areas are generously open and. Accessable. Storage units are always clean,with no noticible rodent infestations. Overall? A decent storage rental place that is well. Managed.
Excellent staff, facilities are well maintained. Would rent here again.
Very misleading advertising. Different prices than advertised online and tried to tack on a bunch of fees and extras.
Ive been a customer here for several years with an RV and Boat.Customer Service has always been a great experience any time Ive had questions or concerns .They have been very helpful and very informative,
Way better than wilderness Chevron for uhual services. Nice people.
Reasonably priced outdoor storage for your boat or RV.
Management is very nice and willing to help any way they can.
Excellent experience. Way better than the Public Storage in Maple Valley which had a rude Receptionist and Manager. HIGHLY RECOMMENDED!
Its ok it is a fair price for what you get. I dont like that the gate is open pretty often.
We were with them for 10 years or more and they were ALL about money--NO breaks------------
I only rented a uhaul truck from them, but their availability and service was good for me.
The ropes on the doors of the storage units are old, fraid and covered with algae. My friend grabbed the rope and got splinters in her hand.
Good security. Attended 24/7.
Cheapest in town, just upgraded their gate and securities.
Avoid at all costs. Ive had my camper there for 3+ years. In the past year, weve had our battery stolen off of our camper while in their custody, theyve raised our rates twice, and most recently, we picked up our camper over the weekend and its damaged (someone clearly backed into it). The front office will do nothing to help us. Beware, these guys suck.
I went to my unit to get some items out only to step in and fall through the floor.My unit was damaged with black mold and unfortuately all my furniture and personal items were damaged. I will never or recommend anyone to rent from this place.
Friendly people
Helpful staff...
Rip off. Hard to get into
Rented a Uhaul truck
Kinda spendy
Awesome
The quality of the boxes is rather poor