I wanted a gift that would be beyond normal from dad. My girls getting so bright. I was helped in choosing cosmetics that most young women enjoy. Eyeliners were at top of list. I learned there is cheap makeup and there is excellent makeup. My daughter was delighted. You get what you pay for. Really pleasant people to work with. Cant say enough about the women working there.
I like JC penney, but this store was quite empty of customers. Covid has certainly impacted business here.
Didnt buy anything but cruised thru, associate greeted me. Friendly, pretty dead no other customers. Clean, well organized and tidy.
Customer service is amazing, products sell out pretty quick too sadly.
The girls working were so friendly, lots of emptiness and music was a little overboard in volume but the set up was nice and service was great!
I LOVE JC PENNY 🤍 Lanre B.
Enjoyed my visit to this Sephora! I got the opportunity to work with the manager, Stephanie, and she is so sweet. She instantly greeted me and asked me if i was looking for anything. I expressed to her that my skin is sensitive and that i wanted to find a good concealer that would help hide the redness on my face. Stephanie was so knowledgeable and caring. She offered to make me samples of products she suggested and was not pushy at all about sales. I highly recommend working with her!!
This Sephora keeps hanging up on me. Im not sure if they are rude or their phone is broke. I called them 3 time back to back and the lady just hung up. Disappointing.
I had such a great experience here! The manager, Stephanie, is so sweet and patient! I had a lot of questions on skincare and she kindly explained all of the suggested products. She listened to my needs and never made me feel uncomfortable. I would recommend going in and asking to work with her! She is also the cutest pregnant Asian lady! I’m going to be so sad when she leaves for her maternity!
Awesome place to find the high end brands of makeup and skincare! Staff is super helpful and knowledgeable!! Highly recommend!!
Has so many items to choose from brightly lit and very clean
It was awesome!
A very tidy and neat store. I have been here multiple times and the workers have always been very helpful. Once I needed to exchange face masks in order to take advantage of a sale and they were more than willing to help me get the best deal i couldve.
Love this place
The workers were unhelpful. They did not seem like they wanted to help me. They greeted me once and that’s it.
Meh.
My wife is very happy with the items purchased.
Manager super nice. Worker named Viena incredibly disrespectful, not sure why she was being rude because I just needed some help. It’s a shame.
I have never felt so insulted. I came in-store to make a make-up appointment for today cause I have a wedding for the store manager Gwen. The time was 10:05. I arrived exactly on time. I spoke with a worker and she went to call Gwen to see how far she is. The worker comes back just to tell me “oh there must have been a misunderstanding with the schedule cause Gwen isn’t coming in right now. She told me to tell you ‘NO’. But I said we should at least make it work. I have a girl coming in at 10:30.” I have never felt so hurt and inconvenienced to someone. I just walked out. For a manager to just simply say NO to a customer ... that is just wrong and they should not be a manger at all. They just lost a customer.**UPDATE** MAC at Ultra Beauty just gained a customer. Her name is Maggie. Only thing that makes me sad is that Isabell at Sephora in white bear is just a sweet heart and a great makeup artist with professionalism. She was just not available when I needed her but their manager Gwen ruined it.
Best sephora they have the best workers here very helpful love this sephora wont go to any other sephora!!!!
Excellent service
It wasnt open