Outstanding work! So, the unthinkable happened. My mom died unexpectedly a month ago, leaving a house full of antiques and memorabilia I needed to to be shipped from St. Louis to two addresses in New York State; my sister wanted merchandise shipped to Chicago. The team at Navis -- Wanda, Steve -- worked seamlessly to pack and ship the goods to us. Start to finish, this process took less than 10 days. I just rolled the last hand truck down my street, to deliver the goods from curb to living room. I was stunned by the care with which the skid was wrapped; also, every object or group of like objects was in its own separate sturdy cardboard box. There was not one glitch throughout this process. I am thrilled -- and thankful! Great work.
Steve and Navis were terrific in shipping a marble statue from St. Louis to Maryland. Much appreciated. They were super easy to deal with, and made things much easier to handle following passing of our mother. The process was simple, and Steve was immediately responsive throughout the process.
I do not recommend Navis in St. Louis for following reasons. Packaging skills are really not as expected from professionals. They do not communicate tracking information on time, do not respond to complains (only if addressed to corporate). The mislabeled my package, it was a headache to recover my valuable package. One word to summarize my experience: AVOID
Im disappointed in the service I have received so far. The staff doesnt seem to listen to customers very well, especially when it comes to instructions on how to contact the customer or reach the pick-up location. My goods were shipped to another company for delivery--the company is far enough away that they do not have regular delivery to my location. Navis has been completely unhelpful in resolving these difficulties. I am quite disappointed because I used this company some years ago and thought they were much more competent.
Super Shippers! Very friendly, kept me well informed throughout. Sent an important painting across the country safely. Would certainly use again for other shipping needs.
We are very happy with the great service received. Very satisfied. Highly recommend.
I brought a box in for them to ship and was told the boss would get back to me as soon as he got in. Didnt hear anything that day so I called on Monday. He tells me he will email me a quote to ship it on Tuesday or Wednesday. I didnt hear anything those two days so I call again on Thursday, they tell me the boss will call me with an update when he gets in. No call and so I call again 3 times and get voicemail each time. So I call from a different number what do you know they answer. They tell me the boss didnt come in that day so I told them he needs to call me the next day. So a week later he calls me back and says he cant ship the package!
Long Time Repeat Customer.. Highly Recommended, Fast Service, Excellent Packing and Friendly Staff !!
Apparently, there isnt any staff at this location alrhough the voicemail message says they are helping other customers. There is no indication that this store is not functional nor do they call you back if you leave a voicemail.