Excellent floor sales people. Extremely helpful without being pushy. They left you shop and you decide what to buy. Chris was a great help with your 58 TV.

They are competitive within a month of Amazon, so keep shopping after you buy for sales.I have returned a laptop and a SSD M2 to Amazon because of Best Buy sales.I like the transformation of the stores to mini warehouses. A good mix of retail and on line.

I went to return a microwave oven I bought online a few months ago. The staff members I dealt with were very friendly, courteous and helpful. They returned my money in the form of a Best Buy gift card, which was not optimal. I bought an inferior microwave oven for the same price, as I had bought the previous one on sale, so another point against them. Having said that, the process was easy and seamless. The store is well stocked and if you need help they have signs across the store that you can scan with your phone and get into a queue which will bring a staff member to you. Overall, shopping here is a very good experience if you prefer to buy in-store, but Amazon has a much better return process.

Came looking for more information on TVs and sound bars and was so grateful to be helped by Grant. Figured out exactly what tv and sound bar set up I will purchase now. Thanks Grant! SUPER HELPFUL EMPLOYEE

The staff was very friendly and professional. They seemed well educated and experienced in the fields of technology. They even informed me that have one option didnt work then I should try another. Overall great experience.

I had a choice today. Purchase from Amazon or shop local. Same product, same price. OK, I’ll shop local.You would think that these big box stores would go out of their way to make the customer feel welcome, knowing that they have such competition from the Internet. I stood near an employee to ask him a question about finding the product I was looking for. Another customer approached him as well and was told “you’ll need to register over there“. He then looked at me and said “You too sir“.Customer service? yeah– right. I’d rather find it myself this time, which I did, but I guarantee you that I will not walk in this store again. There’s nothing in this store that I can’t get online for the same price or less and I won’t have to deal with employees like that.Truly one of the saddest customer service experiences I have had in a while.I sincerely hope management reads this and learns – but I doubt they will.

Sales Associate was knowledgeable about the merchandise I needed but they didnt have it in stock.

Best Buy is always great.. this one is a little smaller then moast.. but still has a lot to offer. I myself bought a labtop... very helpful and friendly staff..

Mark set my grandpa up with a great tablet. Thanks for taking the time to answer all of our questions, we are very happy!

Excellent customer service. Only game in town for electronics. They price match.

Always quick and efficient. Anytime I have issues they do their best to resolve any problems.

Its a total fake that they called: black Friday because the prices are the same as the other stores that no say special offers by black Friday. So? Dont waste your time here.

From the Covid questions at the front door. To nobody helping you once you’re in the store. This place is a disaster. I have spoke with management about a couple of my interactions and they seem to go unnoticed and unaddressed. From purchasing new equipment that ends up being re-packaged used equipment. To a TV I bought brand new that had a cracked screen and old software. The African-American lady Manager in customer service is very difficult to deal with. To say it politely. She is definitely hood. She assumes you’re lying to her before you even finish your sentence. She assumes you’re there to take advantage of her before she even knows you or your concerns with her company and the product you bought. The store is often dirty like her attitude. The people that work there are crabby. I will not visit the store again.

Could be better if they have more people to help with sales.

Drove an hour to get remote start installed, they told me when I got there and not before that I needed a master key. Drove home to get it and later found out the one I brought there was the master and hr assumed i needed a different one than the one I had, rather than looking at it. Speng another hour on the phone with Best Buy, still not resolved. Beware many remote starts their website says are compatible with hour car are not. He also said he needed 2kdys to install which i later found out isnt true after talking to another Best Buy

The store is clean and employees are nice. The young man that helped me on Friday was very nice (did not get his name). Unfortunately they were out of the merchandise that I was in need of. Thanks for your professionalism. I will be back in the future!

I was greeted at the front door, explained to the gentleman what I was looking for and he directed me back to the Laptop Section, and called for someone to assist me. I explained to the assistant of what I was looking for, and he found it for me right away. I told him that was the one I wanted, he went and got it for me and went to the register to finalize the transaction. I was out of the store within 15 minutes of entering. Great service by both of the gentlemen who assisted me.

I paid bought two gift cards for $500 apiece for a total of $1000. Best Buy did not activate one of the cards. It would not work. We had the receipts and they would not give credit or return money. They said to call in and they would send one in 10-14 days. It never arrived. They have not given me my $500 back. I have called several times and they do not refund my money or give me a new card.

The employee Wouldnt redeem my gift card i had for best buy what so ever, he didnt even try to scan the barcode for the gift card. He stated the giftcard is non redeemable there at best buy. So i had to go out to my car and order online pickup, i ordered the item i wanted and put the giftcard information in and completed the order. Was able to go inside 5 minutes later and pick up my item. The employee could of atleast attempted to scam the card for me.... Very disappointed.

Greeted at the door and asked if I would like assistance upon entry. Everything I needed was In stock. Awesome trip, quick and productive.Thanks! Will be back soon!

Always a good place to look for deals. The store pickup is quick and easy.

The associate at the entrance is quick to help with your questions.

Fest service. Find what i was looking for. Found great service and help from the oersonnel working there.

Enjoyed the product. Service could have been better.

Fast, friendly service. Great 4th of July sale. I Ended up purchasing a brand new washer, dryer, dishwasher and range oven with 0% interest financing for 24 months!- . Cant beat that! The store and associates are nice. Thanks to Martin who was very knowledgable and helpful with my purchase.

Price match, excellent service, friendly staff

Customer service is great. Plenty parking spaces & curbside services is efficient.

1 star is to much. Not enough staff. Waited 35 minutes to be helped. I guess the melanin in my beautiful skin suggests that I didnt need any help.

Very easy shopping.Needed a new Monitor for computer.New what i wanted, they didnt have it in stock. Guy went on computer, had it delivered to office 2 days later!

Excellent store and people, good inventory in all electronics,. Open box is the Best

The service was great and they had my online order ready to go. The only reason I am giving 4 stars instead of 5 is because once I had my order I went to go look at cameras and the selection was weak. Lot of empty space on shelves.

Like I said before, I will never change my OBGYN for any other, the girls are wonderful they very helpful they kind hearted they Rock oh yes they deserve 10 * and more if there was such thing as as more.

Fantastic transaction from start to finish. I purchased an AM/FM/CD player to be installed by the Geek Squad in my older model vehicle.This was the first time Id been to this particular Best Buy in Margate, FL, but based on my interaction with Kevin P. in their auto installation department, Ill definitely return again when I need anything properly installed in my car on the first go.The entire process was fast, efficient, and stress-free. Kevin was friendly, professional, and highly knowledgable, ensuring all features on the unit worked perfectly. I couldnt ask for a better experience. Highly recommended.

Good found what i was looking for the employees were very nice

Poor service on phone side I here now over 10 minute nobody here, at the door they going to call someone still waiting

Everyone was really helpful when it came to finding a charger for my laptop since last time I got the wrong one. They made sure it fit before I left the store so I wouldnt spend $60 for nothing. Thanks guys!

It was a good experience but not great. Waited over 30 minutes and found my item not instock but was referred to another location that would but overall good experience.

Best buy is where you get best buys one of the 2 electronics giants left.

Great store great service. Matt was the best helped me tremendously!!!

Love going there. The employees are very helpful and professional

Wouldn’t return a usb cable after 30 days guess I’m just supposed to throw it in the trash what a waste won’t be shopping here anymore spent almost 500$ and they wouldn’t give me a 20$ store credit. After contacting customer service they made it right and refunded me the 20$

Great customer service. Picked up my order but customer representative noticed it was opened. She requested another one and I was on my way in 5 min.Great job

Nice place but they never have what I want.

The best in electronic.

Great microwave on sale service was great I dont know if they do for any everybody but they bought the item to my car thank you

I went to this store in Margate and was greeted at the entrance where you are supposed to register. I was told someone would help me, but never happened, so I went to look for the tablet on my own. I found a sales associate who was not very interested in taking care of people but after a while, he helped me. Unfortunately, there were no tablets on display (not the one I needed), so something that could have taken me 5 minutes, took more than half an hour, and almost beggin for help!

I purchased a set of washer and dryer open box there was so many hard to remove stickers on them, other than that it was fine

Very pessimistic sales people at the Geek Squad. Make many assertions that they could not backup. Also slightly late to my 2:20 appointment.They evidently have to send all electronics out to be fixed With a 4 to 6 week waiting period.Plan to pay $35 for them to even look at it Let alone fix it.

Not everyone can go to the store during the day. People work! That is why you call the store, to ask a question and get the right answer. This is the WORST place. When you call NO ONE ANSWERS the phone EVER. I think they dont care. Look how they control the hours of the store. They have cut the hours so they force you to go and get what you need. its BS! Someone should open an electronic store so we have a choice to get good customer service. You go to the store and it looks like the employees are busy NOT! Avoiding helping you. TERRIBLE!

More like worst buy. I bought a car radio - it was missing a part and when I came to get it installed, with the box still sealed shut, they made me pay for the missing part AGAINWhen someone spends that much money, maybe you can just give them a break and make it right when you make the mistake

Trash Do Not Go the management team needs to fire everyone and start over

The girl at the Geek Squad character worked on my phone hopefully all goes well

Just see what you like, play with it then order it on Amazon for cheaper.

Waited for assistance to find an item. No one showed up to assist in 10mins. I left empty handed and purchased online instead.

Why is it so hard to do business with Best Buy. You order ahead and they cant find the pick up order- or you show up and cant find someone to retrieve the laptop from the locked case. Just spent 10 minutes and walked out. Placing my Amazon order from the parking lot for my new laptop.

Damion in phones knew what he was doing..great assistance with setting up my new phone

Curbside pickup people are very polite and helpful, fast and reliable.

Horrible experience at this best buy location. I ordered a new computer online which usually takes an hour for it to be ready but it almost took 2 hours. I walked into the store to see if I can just pick it up. They said its impossible because its still not in the system. There system is broken. It is not like other locations that I have been. They said to cancel the order and get it from a sales person. Now I was on a waitlist just to purchase a computer I had already bought. The store did not look busy whatsoever, as I waited inside. Disorganized and non-efficient. I will never order from this location.

Needed a Amazon Fore Tablet for Grandson. They helped with everything.

Great serv every time.

This Bestbuy is definitely not an ample one…

No service available, literally nobody working here to help any customers.

HAD GREAT HELP PICKING OUT THE RIGHT PRINTER. PICKED IT UP AT Margate store. Easy, peasy.

Great variety of merchandise.

Staffs are friendly and kind. I got online picks up within less than 3 minutes.

Great place to buy your electronics and more .Good deals and tech support services.

Good place. Some shelves pretty empty so be prepared.

Best location to shop at. Friendly and knowledgeable employees

Good stock. Amazon like prices. Very courteous staff.

Do not bring your old tv here for e-recycling. The corporate office told me that this location does take tv for recycling but no where on their website or talking to them did they mention they charge $30. Sounds like a scam. You can bring it to your town recycling center for free. Total waste of time.

Went there looking for a record player, they had one, unfortunately not the one we were looking for. My brother wanted a more old fashioned looking type.

Computer stopped working and I’ve had trust issues with other companies that fix computers... bought the geek squad membership and they fixed it. They kept their word! Worth the 200 dollars a year. Will definitely come back everytime I have an issue with my PC from now on. Thanks to Hinsen and Alberto!

Worst customer service ever!Luciano and Gabriella doesnt know how to treat customer properly, empathy is not a word for them. Dont buy there and if you still need to go then go to another location.

Ill say this much, they take the whole distance thing with the pandemic much more seriously than other placesHowever, their customers service leaves alot more to be desired.If you have alot of patience, it is a safe place to shop.Ill have to return to see if service improves

Not sure what to think anymore, my opinion is based on true facts, I guess this pandemic is limiting stocks on supplies, specific on car stereo which I went to get and theyre only had a floor model...

Didnt have alot of stuff in stocks and had to wait for help and ended up leaving

Helpful store. Nothing special about this location, however we found what we needed and will likely return to buy.

Great location, friendly, helpful staff, clean and organized store

Bad service, not enough people wanting to help you. They have a shortness of knowledgeable people, but mostly they dont show much interest to help and that is bad. You have to stand in line for a long time to get questions answered or to buy something

I was very pleased with my experience today.

Thank you like the movies and microfone I bought this made it possible fo me

My place to buy electronic items

Best COVID processes I have seen so far, UK, Mexico & US.

Helped me order and pick up my new computer. Easy and very helpful employees.

Quick and easy transaction. got my new camera and ready to break the internet.

Great experience. Very organized and the employees were helpful and I felt like everyone was doing what was needed to distance and keep contact less interactions. I felt safe shopping here in this climate.

I’m not a “ Karen “ I don’t usually put my energy into making complaints but this needs to be addressed. Rashun is the Geek Squad supervisor however when I got my laptop back with the speakers blown out he took no accountability or sympathized with me in any way whatsoever. Didn’t seem to understand or care that I broke down in tears. Rashun didn’t assist in anyway other than continue to read the diagnostic report to me repeatedly. Couldn’t even have a real conversation other than tell me what the diagnostis was on my laptop. Hinsen apparently worked on my laptop and the supervisor did absolutely nothing to make things right. I’m telling you I called the corporate number and will be getting this fixed because I also never signed off the receipt that I was satisfied with the speakers work done. Y’all need to do better.

Always have you may need. I know it does for me. The store associates are very helpful.

Worst customer service, nobody seems to help or assist to buy anything. I left without buying a computer that I needed

If you like electronics, look no further. Could spend the whole day in the store I just dont recommend buying anything online that you cant carry out yourself like a large TV. Waited 30 minutes outside for them to bring out and ended up going in and carrying out myself

So I went in here and they got some precautions going on for covid-19, I had to buy a 8 GB Ram chip for my computer. This guy that works there, young kid, went out of his way to help me quickly and answer any questions that I had.

The guy who helped me find a sound bar was very informed helped choose the right thing

Its rare that I go to best buy, but it was a pleasant trip, the greater at the door was most helpful. Great job

I didnt really get to go in the store. Had curbside pick up on black friday. The associates who assisted me were awesome and very helpful. I Would definitely need to visit the store to follow up with my review.

If you dont find it here. You wont find it nowhere.

Went in to purchase a open box item associate rang up item at 135.00 I agreed to purchase while purchasing was informed it was mis labeled and that price would be 299.00 total bait and switch. There problem. Any other store honors the price. Not this place. Best buy feel free to contact me.

Easy verification process, affordable earphones and very good quality... only in best buy.!

Its very different compare to what am use to. Hardly anything for computer cleaning in stock. I understand with this Covid going on. Found a new Outtrr box case though. That makes up for it. For me it was easy to get in and out of there. Cashier was very friendly. To bad I didnt get his name.

I just like how you tell them what you want and the whole store help you find it

Only have 1 cash register with nobody operating it. Power went out and more waiting because it needs 10 minutes to reboot. Left without buying anything.