Convenient location and sales representatives were very helpful. Although they didnt have what I needed, I would go back if I needed something else. Counter inventory is very scarce, and the store part is very limited. If you need gas cans, or other auto generic parts, I would go to a bigger store, but this store does carry lookup parts for most cars.
All thanks goes to Mrs. Mickey for going way, way above and beyond for the hubs and I. Girl you are a true ROCK STAR!!! Thank you for taking the time to help us in our hour of need. We drove from out of state to get to Marietta at your store and we honestly couldnt say a big enough Thank You for more than doing your job! Only wish half of most part stores employees would give 10% of what you did. May God Bless you and keep you! Thanks again! P.s. from your lavender/Mickey soul sister!
Im happy today.Guys recommended certain part and now they work.Were nice and helpful.I appreciate that very much.
The staff was very polite and professional.
Was able to get my part without having it shipped to my housd.
Quick & accurate information and help with getting a new battery in a hurry.
Went in for brake pads and received wrong ones.
I went to this store to get a AC compressor exchanged because it was defective and I had just purchased it 2 weeks ago . I went to another advance auto part in Marietta where I was told they could not exchange it because it was not in stock . They sent me to this location because it was in stock . A employee by the name of Floyd was very rude and accusing me of fraud . He looked at the compressor and said it was more than 2 weeks used . I told him I have the receipt and original box it came in and was approved by the other associate at the other Marietta location for exchange . He kept insisting that it was not the original compressor I purchased 2 weeks ago . I asked to speak to a manager / supervisor and he said he was the manager and would not approve my exchange or return . I spent almost $800 in parts at advance and will never shop at their stores ever again . I have never been accused of fraud or treated in a rude manner at any other auto stores ever until now . Because of this store I will not shop at any Advance store in the future. I would give a zero rating if possible.
Patient and helpful
Very polite. Really knowledgeable even though I was in the wrong place!
Because of this store I will not shop at any Advance store in the future. I would give a zero rating if possible. The staff is incompetent and unprofessional. Between three of their associates they made me feel as if I was not needed as a customer and had no intent on providing customer service. With the availability of numerous other auto parts stores in the area, no need to shop at Advance in the future.
Bed cool but sometimes they dont have what you need
Went there to get taillight connector.Thankfully they had in stock.Thanks Auto zone.Merry Christmas.
Staff was very helpful and everyone was wearing a mask.
As can be expected from any auto parts. If you know the make, model & year of the vehicle, they can get you what you need. If your looking to make a non standard adjustment, then good luck. They probably need the make model & Age of car the part you want is supposed to go with! Plug & play computer system works most of the time.
Great place. These folks are always helpful.Parts are always correct and staff is knowledgeable and conscious of the customers needs and concerns. Always a smooth trip when I come to this store.
Bought parts from there; tried to get them warrantied because they failed do to as advertised, broke my trust, kicked my dog, raised my credit limit without asking, slept with my wife, summoned Cthulu, and made me a duchess of Swedish royalty.The last one is not so bad but its a lot of responsibility and I dont work well in a corset.
While diagnosing an issue with my wifes car I miss attributed it to the alternator. After finding my mistake the people here were willing to work with me and get me fixed up. Great people, with great customer service. Thank you again.
Great staff. Very helpful.
The lady was very friendly. I went to buy a light bulb. She walked to my car to confirm that she was giving me the correct bulb. I was very impressed
Princess was there to help! I appreciate the extra effort she gave. Really made an impression. Recommend for everyone.
Ordred online pickup in store. Took money but refused to give product. Wasted gas and 2 days pay had to buy part again
My experience was great they helped get it all done thank you very much.
General manager is disrespectful and a butt. Love Advance but will drive up the street to Big Chicken location to get better customer service. Feel sorry for the people who work for him
They could be a little more helpful
Great for ordering auto parts and has a tool loan program where you can put down the purchase price as a deposit on certain tools and return within 90 days to get the full amount back
The employees as well as the manager, Dustin, were very helpful from the diagnostic to referring me to where to get my SUV fixed.
This location is great because its huge and had just about everything in stock. I Ordered a part here last weekend and when it turned out to be the wrong part the man at the counter swapped it out with minimal headaches.
Unable install my battery because I bought it online and picked it up in the store. Sorry ass excuse! If feasible go to auto zone instead
Friendly staff
I love the service and I love how they always have everything that you need
Great service! Jay was very helpful...
Meredith (the manager- HA!) should be ashamed of herself to be called a manager.. she never comes to the front!!!!! Nancy is the one to do everything!!! If you have a problem call before and see if Nancy works. Hope Meredith gets fired... shes the manager of the front.. yet all she does is stack marchandise.
Eager to please staff. Good inventory of parts.
Went in, got what I needed and went to the register.. my friend and I were the only customers inside the store with 3 staff at the register. Took them a while to finally ask if I was ready and then the lady took my item and sat it on the counter and her and the staff continued their conversation. I made eye contact with someone who seemed like the manager only to be ignored so I just walked out and went elsewhere. Ridiculous.
Really just your run of the mill Auto parts store. Not bad, but not spectscular either.
Purchased on-line picked up 30 minutes later.
So so service. Had to wait along time! Smile more.
If there website shows item in stock save time & gas by calling ahead to confirm item is in stock.
Meredith the manager was very rude and would not honor a return. I purchased a part in Kennesaw that I no longer needed approximately 12 hours ago and she demands that I go back to the original store 15 miles away to get my refund. I will never visit the store again and this is why I only shop at AutoZone! I will be reporting this to corporate.
Drove all the way to this location to exchange a lifetime guarantee on 2 month old alternator. Nancy refused to do the exchange using the excuse that no manager was on duty. A manager at another store later informed me that a manager is ALWAYS on duty and that she had no business refusing my transaction. Visit this store frequently if you happen to be a glutton for pumishment, endless frustration and deep disappointment.
Nacey was a great help with My Brakes
Good prices.
Worst store ever!! First and last time I use this location.... NANCY is the rudest cashier I ever met...
My work place delever parts.
Very helpful & compromised to make up for not having what we needed when we got there.
Very good friendly people very good friendly people
Very good customer service
Great people great price
Talk to the people in the back if you want the right parts.
They had what I needed in stock. Thanks.
Good customer service
Helpful and professional
Very good staff
Nice selection.
Great.
Good customer service
Nice staff.
Nice employes
Great customer service
Had one out of four parts in stock
Very helpful
Very helpful!
Good parts
Great place
Great place
Has everything you need
Great service
Very nice
Just no... Never again
Bad costumer service
Thanks for the help!!
Easy in easy out!!!!
Nice
Nice
Parts handy
Like
Huh
,,👍👍
Excellent Sevice
Excellent atention. They have bilingual staff