I was impressed that an employee near the door welcomed me when I went in and as I was looking for an item, another employee asked me if I needed help & she showed me right where it was. My coupon want loading & she helped me with that too. When I got to the register there were 3 of us in line & they opened another one. My coupon wouldnt scan & the cashier solved that problem too. Great job ladies!
Great selection of merchandise. Nice to have BB&B nearby.
If we could we would give Kathy at the register 10 stars! Her customer service was exceptional. We will be back to see Kathy anytime we shop here for our AirBnB’s.
Im a huge fan of BBBY. The store, not the stock performance, lol. Just about everything for my homes bedrooms and bathrooms.. modern, clean, tons of inventory
There was a terribly rude member of management. I asked if another version of an item was in stock and she said over the walkie talkie No thats the only one in if he isnt happy with even go somewhere else I was buying a $400 hair dryer for goodness sake, and only asked a simple polite question, I dont know what was going on with her but she almost lost a huge sale. I was highly tempted to walk out after hearing that and experiencing an additional brief rude experience when I came in from her.
I didnt see anything that was very interesting.
Well organised but a bit pricy
Came to buy my favorite pillow and they advised me that due to political differences, they removed my favorite pillow from the shelves. I explained to them, that Im the consumer, I should be able to make those decisions. Will not shop here ever again as they rather sell me a pillow made in some other country.
My daughter loves this store.
Always come out of here with way too much. Very helpful staff
Nice gals at the desk! I called to ask if they had something, they were all out. Lady at the front desk called me back an hour later to tell me it was just stocked!!
Great sales going on! Friendly people ... just need more staff like everyone else!!
Nice collection. Good discount. helpful stuff.
I ordered for Christmas i was told 2 hours pick up BBB was on point my order was right I love this place😍
Pretty store, employees are always nice and helpful. I like this store as its free standing, and not in the mall. Never crowded. Thx!
BB&B is my favorite kitchen supply store. They always have a great selection for wannabe Chefs such as myself.
Bath selection actually seemed limited. It was hard to find the merchandise that was on display. However, excellent customer service! They helped find everything I needed and the cashiers are super friendly :)
Ordered items online and they were ready for pickup within 30 minutes. Only challenge was the line was a little long.
Helpful sales people. I love BBY.
I am so thankful to have a Bed Bath and Beyond store in East Cobb! Love the coupons too! I shop here on a fairly regular basis due to the wide variety of products and gift ideas! So glad this store has reopened!!! YEAH!
Clean and organized. Staff was also helpful in locating items since I have never been to this location.
Excellent Customer Service. Great products at reasonable prices...
If you dont find something mind blowing here you are nuts. Todays treat was tiny silicone spatula, had one of the coolest throw pillows ever conceived that I cant describe, also great dog toys
Everyone was very nice & helpful.Forgot I was in East Cobb after I left.My only complaint is that the store is very small and narrow isles.Looking forward to the new Kitchen-aid Blender 400 Series in Passion Red !!_
Misty and Carrie showed me Great Service
Very clean and nice customers TOO.
Went in to purchase shower curtain rings... a simple request.When I finally found the display of them, a vast majority of the styles were not priced. Finding an associate to assist me was an almost impossibility. When I did, the young lady acted as if I was imposing on her, and showed a very unhelpful attitude. When I inquired if I was missing the pricing, she replied, well, some of them are priced. I will not return, nor recommend this store to ANYONE. I walked out without purchasing anything.
Great store. They didnt have the air purifier filter I needed, but they quickly ordered the one I needed. They made sure there was a coupon I could use and got me free shipping.
It was like a typical bed bath and beyond except I walked around the entire store looking for a bathrobe I literally walked the entire store twice to confirm they didnt have one. But the reason why they got three stars is because as a paying customer I expect the employees to approach and ask if the customer needs anything..that is worth 4 or 5 star
Great store with an excellent selection and great customer service. They are always eager to help you find what you need.
Use their coupons to get a good deal on many items such as kitchen equipment, cleaning products, personal care products, sheets and towels, decorative items, and more. If they dont have your item in stock oh, they will order it for you to be shipped to your home with no shipping charge. You can still use your coupons. Return policies are not as good as they were in the past, but they are okay if you dont lose your receipt.
Not only do I enjoy BB&B for the fun selection and coupons that dont expire, I love their commitment to customer service. Recently I had to return an item and could not find the receipt. I tried all the cards I might have purchased it on (because they can look up your transaction with your card) but it turns out that I purchased with cash. I knew when I bought it and the manager was kind enough to go and find the transaction and print a copy of the receipt so I could return my item. They could have said, no receipt, no return and they wouldnt have been wrong, but the team went above and beyond for me as their customer, and Im really grateful for it!
If you need something for your bedroom, bathroom or kitchen... or perhaps you saw something on an infomercial at 4 am and couldnt possibly wait for UPS ground to deliver it... this is the place for you. Quality is solid. Pricing is just okay but they do hand out 20% coupons like candy. Good selection and variety and sometimes you come across solutions to problems you never realized were problems in the first place.
Although the associates on the floor were friendly and helpful, the cashier didnt say hello, goodbye, thank you or even looked me in the face.😣
Went to buy twin sheets for my grandson and came across a sale $9.99 for various kids sheet sets both twin and full sizes. The Mind Craft full set was tagged at $9.99 but the twin wasn’t. When I took both sets up to the register Andrea the sales clerk said that the twin set was $24.99. When I disputed it and showed her the same exact set in twin was missing the sale sticker she said that the price was $24.99 and didn’t apply to the twin set she had to go by what the register said. Rather than asking for a manager I’ll spend my money elsewhere. Ridiculous.
Always a pleasant place to shop. Very friendly staff
The staff in this store is so helpful - if I cant find it they always can.
Awful staff... literally still in the store trying to buy a bed set, sheets, etc but they are out of reach. Asked for someone to help us with a ladder, twice - over 40 minutes just standing here. Guess Ill spend a couple hundred bucks elsewhere. Stores like this wonder why Amazon is destroying retail. This embarrassing store is a perfect example.
Rather pricey. But, they do have a great staff and quality selection of pretty much everything decor wise available for picking.
Did not need anything this time busy store
The store is crammed full of merchandise from floor to ceiling. Not my idea of a pleasant shopping experience. I suppose they have divided the store into sections (kitchen, bedding, etc) but it still feels disorganized. Idk, maybe that is BB&Bs vision for their stores? It makes me feel a little claustrophobic though and Im not one for phobias.
Well stocked
Have been shopping at this location for over 15 years and always had amazing service! Store is always clean and looks great!!!
Yeah that new black guy with the dreadlocks is awesome. He made my day and all my other lady friends would not stop talking about how handsome he is and wondering and hoping he was single. His name was Miles I think.
Needed help with bedding and kitchen items - was fun shopping with David and Desja. David spent a lot of time explaining the various types ofBedding fabrics, texture, durability, and at the same time listened to the types of items I was looking for to make my life easier! (Comfort, washing, and ironing- yes, I still iron my sheets and pillowcases).
I had a partial receipt for an expensive item I needed to exchange. Manager Dave sleuthed his way into the proper information I needed to make the exchange. Very helpful.
Always a very good selection with nice products
Had everything I was looking for. Sales people were very helpful
I should own stock in BB&B because we love it here and have purchased a ton of stuff here
I love coming in here and browsing all the new products. Always fun.
Great store love all the smell goods candles and I love all the different styles of the plug ins omg they are so adorable and glitzy and make a great little pop of pazaze to a room in your home and fragrance last a good amount of time before needing to be replaced
I’m a proud employee to work for this company
Tammy was an awesome cashier who helped me get the best deals I could. The store staff was friendly and helpful.
Always a great place to find houseware items as well as K-cups. Love it.
Great
Coupons never expire. Selection very good. Staff helpful
In for two items. One out of stock.
Very good service. Employees always available to help you find items
Bring coupons. You can get them in the mail or by joining. They never expire. The prices are good if you have the coupons otherwise a little pricy.
Great location inside Avenue East Cobb
This is a smaller store, it wont have toiletries, just the standard things BBB sell. But location is clean and safe, and the store is well organized.
Great smells my man
Nice location, some one did notice me,asked did I need help!
So as I walked in I was not greeted there was a old lady named Gretchen that I asked a question to I wanted to know if the had a remote holder she not only looked like she hated her job and not smiled but she told me that if they didnt have any that I would have to get creative I smiled and told her thank you. Than when I got up to the register she got an attitude because I wanted to use two different coupons on two different purchases she was very very rude and I will be speaking with the store manager. This was actually my first and my last going into that bed bath and beyond. Her name is Gretchen.
Great choice of items to make your house more acceptable.
Had everything but what I needed but still a great store
Twelve steps in, spent $100.00. As seen on TV. Stuff I wanted. Good stuff.
BB&B was once one of my favorite places to shop. Now they have kiosks throughout the store blaring noise at you. Ill be taking my business elsewhere now.
Just was here for in store pick up. Staff was friendly and efficient, store manager alerted me to retail me not coupons. In and out in 10 minutes.
The cashier was very friendly she answer all my questions. The store was really organize ans clean.
Great store actually have people that help
Very nice people.
Good bby location. Lots of parking and good staff
Great customer service and inventory
Like being in a as seen on tv commercial but live action
Its a great place to get soda stream refill.I hate going because you always find things you dont need but want.
Friendly staffs. Check in from time to time for kid activities, where I dont have to clean up and the little ones would have a blast!
Its a pretty generic Bed Bath & Beyond with less-than-stellar service.
Very nice staff and a wide variety of products to choose from
Great place to shop and very helpful staff
Decent selections and prices
Nice store. Great location.
Today was a good day Monday I came in store was clean, customer service was good 😊👍🏼👍🏼👍🏼
So friendly and knowledgeable staff!
Love browsing through this store.
Friendly service well stocked
My wife loves this place
Clerks were not helpful. Check out was like the post office. Products not yet measured.
Great store, friendly staff :)
Awesome staff and amazing products.
Great store with great prices!
Some great sales
Eclectic inventory updated all the time.
Enjoyed the ahop
Very good as always.
Great deals on household items
Horrible customer service at the register.. Not friendly at all.
Found everything I needed for my kitchen
Always remember your coupon!
Great products and prices