user
ChutingStar Skydiving Gear SuperStore
1349 Old 41 Hwy NW Suite 105, Marietta, GA 30060, United States
Appearance
ChutingStar Skydiving Gear SuperStore
Comments
Ch
Review №1

Can’t ever get ahold of anyone on the phone and they don’t return calls just want to place an order. There search bar on the web sight usually doesn’t work as well, have to search google /there website. They are ok if you don’t need a human.

Ja
Review №2

Still have not received my skydiving container that I ordered back in October. According to their website, it should have been delivered to me in December. When I contacted them about it, they basically told me I was wrong and that their website said 17 to 18 week wait, not 10 to 11 weeks, which is what it said originally. Unfortunately they have done nothing to remedy the situation other than make sure it got scheduled for manufacturing, which is what they should have done in the first place. It sucks when you pay 3 grand and get slow, bad customer service where they tell you that you are wrong. But hey, they upgraded me to ground shipping for free! That should more than adequately make up for the lost time. I will be surprised if I get it before the 6 month mark. Do yourself a favor and order custom skydiving gear elsewhere.

J
Review №3

Amazing service. I ordered many items from them and all went quick and accurate. Customer service is great, answers within an hour with a solution. Very happy with this store and their service.

Je
Review №4

They usually have what your looking for in stock and ready to go!! Awesome customer service! I always go here first,even if they dont have it in stock..

La
Review №5

Awesome!! They will take care of you if there is any problemThis is the best skydiver superstore in the US of A

Pa
Review №6

Amazing place to shop for your skydiving equipment! I ordered a helmet and they shipped it out incredibly quick to ensure I have it to jump this weekend! They go above and beyond for their customers!

Ja
Review №7

Amazing great staff good prices willing to do what ever they can to help you. Couldnt be Happier

Ca
Review №8

While at the Dropzone today I noticed that my Altitrack Altimeter was reading incorrecty and needed a reset. While taking the cover off to perform a reset I noticed that the gasket was broken. I promptly got on my phone and their website and ordered two new Altitrack covers with gaskets and screws and also a handy dandy Larsen & Brusgaard muti purpose tool. It was after 2 PM here in Texas and after 3PM on the East Coast. Scince it is the day before Thanksgiving and after their ship times I expected it to be shipped out Friday or Saturday but to my surprise I get home and get an email that the items are on their way. Now that is great customer service and as always the ChutingStar crew has come through. Thank You.

An
Review №9

Highly recommended mega skydiving gear store that stocks everything under the sun and more your local dealer doesnt. Great prices, fast shipping, and top-notch customer service.

Te
Review №10

When it came time for me to order my new G4 helmet the staff was great at communicating the lead time. I knew the helmet was on back order but was super anxious to know the status. They were great at answering my inquiries in a timely manner and were just as excited about me getting it as I was. Product came when they said it would and I love it!

Ro
Review №11

Always timely with responses to question and gets products shipped out very fast usually same or next business day. Quality is top notch and so is the customer service

Ju
Review №12

ChutingStar has been my go-to store for skydiving gear as a student and licensed jumper. The staff are patient, knowledgeable, and are always quick to respond to any and all gear questions.Shipping has always been very fast and my items arrive well packaged in an appropriately sized box that is well sealed. I usually wait til I need 100 worth of gear for that sweet, sweet free shipping but Im sure the premium methods also go out quickly.I havent made any larger purchases with them yet, but based on my past experiences with components and small essentials, I would have no issues doing so!

ju
Review №13

Thank yal!

Te
Review №14

ChutingStar had what I needed, at a competitive rate, wouldve given me free shipping, had I not been in a hurry to get my stuff (arent all skydivers in a hurry, lol), and they have always been quick to answer any questions I have. Highly recommended.

Da
Review №15

As a rigger, I LOVE ChutingStar for things like line sets, Slinks, etc.I can only hope they expand to do more.When I pay UPS Ground, I receive my items in 2 days or less.(Im in NC and theyre in GA, so your results will obviously vary.)Ive never had a wrong order, and have always had the best customer service possible.These people are obviously dedicated to getting it right.I appreciate this personally, but especially love it for my rigging clients.They rely on me every day, and ChutingStar has never let us down.Sincere THANKS to Mike and his hard-working crew!

Mi
Review №16

Very professional and kind staff. Customer service solved my mistake during ordering in shortest time.All recommendations for this store.

Kr
Review №17

I remember taking my son to a little indoor skatepark once a few years ago....flash forward to this year! My son sent me his holiday wish list. I placed an order which arrived today. I had no idea I was ordering from a local company!! I appreciate your awesome deals!

Ma
Review №18

Excellent product and process. My item (customized G3 side plates) came way earlier than expected and it was perfect. Thank you!

Pa
Review №19

Some of the best service Ive had! Whether renting a Cypress to carry me over while mine was being serviced, chamber testing my ft-50 altimeter to make sure it still accurate, or fantastic service on skydiving purchases, Ill continue to be a long time customer!

Gr
Review №20

Cool little skate shop with a indoor mini ramp set up just behind the shop.I just dropped by to look around and I wasn’t disappointed. The staff was tentative and willing to answer my questions. And even listened to an old skate rat day dream and talk about getting back into skating after years off a board. I’ll definitely be back with cash in hand to get some new gear and set up a board to skate their ramps. For 5 bucks to skate the year round indoor ramps are worth it.They were even cool with me just hanging around to watch them skate awhile.

Je
Review №21

I love purchasing my skydiving gear with ChutingStar because their customer service and fast shipping makes all my online purchases so smooth and easy. I also love the cute little extras they include in all your orders like starburst, stickers and parchute toys. Nice added touch that makes them a recommended place to purchase any skydiving gear. Anytime I need any new gear I immediately check their site first before checking elsewhere. I highly recommend them, you wont be disappointed.

Ma
Review №22

Trust these guys more than anyone with my gear! Always amazing work!

Al
Review №23

EDIT 2: Had a great experience recently, changed to 4 stars!EDIT: I appreciate the quick response after I posted this. After posting, I got a store credit for the $60 pack job. Also, a few years when I posted the goggles review, I got a professional reply from Mike trying to remedy the problems I mentioned in my review, but I didnt see my review posted publicly when I checked. I do see its posted now. Ive added a star to my review.ORIGINAL REVIEW:Very disappointed with my past orders here (admittedly a couple years ago, I havent ordered here since). Ready-to-jump rig I ordered didnt have a riggers seal, and they werent willing to refund $60 for a local rigger to repack after multiple back-and-forth emails. (I paid for it ready-to-jump.) A separate time they removed a review I submitted to their site on a disappointing skydive goggles purchase (the lens kept falling off, fogging occurred easily). Unprofessional. Meh. Theres better places to order your gear from. Only plus is the slick, easy to navigate website.

Ma
Review №24

I have recently purchased a full rig through Chutingstar and I could not be happier with the service and attention to detail.Laura was my primary point of contact and she was excellent in providing me with timely correspondence when I asked for it. As this was a custom container provided through wings, Laura talked me through a lot of the detail ensuring that the rig was turning up ready to jump and perfectly fitted for me.I could not be happier with the level of detail and attention that I was paid, especially when considering the outlay of a new rig. I will definitely recommend ChutingStar to anyone.MG

fl
Review №25

ChutingStar is by far the best merchant for any piece of skydive gear you need or want. The website is easy to use, the employees are always helpful, the selection is crazy, and shipping is lightning fast! 🤘🏼

Br
Review №26

I live in New York and stumbled across this site by accident. I thought skydiving and skate shop? But I gotta say what a great mail order skate shop. AMAZING selection and prices. Shipping is great and fast. I love the loyalty point system too.

Ca
Review №27

Great place for all your skydiving and skateboarding needs. Wish the location was a little closer to the center point of Georgia or more locations.

Gr
Review №28

Timely response on a Sunday evening, and the item I wanted ready to ship, even though the supplier was sold out.

Ky
Review №29

I cant even begin to tell you how fantastic the guys and gals at chuting star are!!! If you are a skydiver this is the place to buy equipment! They have a huge selection of gear, great prices, knowledgeable and extremely helpful staff, and super fast shipping times! Shout out to Laura in sales for getting me my gear before my trip!! Blue skies!

Ch
Review №30

I had a couple questions about sizes/fit on a stock Parasport suit so I called the store & Henry answered all of them & within minutes my suit was ordered online & shipped out same day! Can’t wait to get it & get in the tunnel! Thanks!! 🤘🏻😎🤙🏻

ja
Review №31

Big Steve id awesome.

Al
Review №32

The staff are very friendly and helpful. They answered all of my newbie questions and helped me figure out the best parts to order to build a board for my 9 yr old daughter. I ordered online using their build a board system on their website and it was ready in the store the next day.

La
Review №33

Very fast turn around, even over the holidays. The website was super easy to navigate and use gift certificates. You guys rock!

Le
Review №34

Whether on-line, over the phone or in the store, the team at ChutingStar is tops in customer service. Orders arrive blazingly fast. Big Steve in the loft keeps my gear in top shape and his reserve repack worked perfectly with my recent cutaway.

d
Review №35

Excelent customer service, quick shipping and competative pricing, how can you not like that?

TE
Review №36

Outstanding service and fast.

Co
Review №37

Fast shipping, good communication and even got a few little surprises in the box. Love this place!

Th
Review №38

Shipped quickly, updated via email through the process and arrives quickly. Will certainly be a repeat customer

Wa
Review №39

Seems like they could be cool but when i came by the guy told me the skate shop doesnt open until 3pm. mind you its 1:35pm in the afternoon and google says open until 5:00pm. I dont need a parachute i need a new deck smh.

Gi
Review №40

I want to apologize to the chuting star staff for the long wait for this review. I want to thank chuting stars for their professionalism, punctuality of service and speed of communication. I especially want to thank Laura for her patience and kindness in responding to my emails. Thanks a lot.I recommend the sky divers Chuting Star to everyone. It was my first experience with this dealer, certainly not the last. Thanks for all.BIANCARDI Giorgio

Ma
Review №41

Awesome crew, great service, and they even got back to me on a sunny Sunday

Ca
Review №42

Small but solid. Has half pipes, street stuff and nice skate shop. Love this place. Best part is its indoor and air conditioned.

Ne
Review №43

Chuting star is awesome. Hands down the best skateshop Ive ever been to. Cant say enough good things about them. Great selection of products, awesome deals and sales. The indoor park is great too. 5 star shop through and through

Aa
Review №44

I texted for information about parachutes and they were fast, kind, and knowledgeable. A++ business!

Cl
Review №45

Shipped out quickly, if only I recieved what was pictured I would have given more stars

Wi
Review №46

They are always on time, helpful when I call, send little treats in their boxes, and quick to get things in... LOVE THEM!

Ju
Review №47

I Bought my first pull up chord from mike, it was awesome. Thanks mike we all love you!

Ch
Review №48

Best skydiving gear store there is. Fast shipping and the lowest prices. 1 stop shop.

Wi
Review №49

Super quick response to questions; ordered about 2am, order ships same day. Great customer service so far!!

Ga
Review №50

This park is rad. The shop had a great selection of boards ranging from toy machine to krooked to deathwish. They also have lots of useful tools and items.

Sk
Review №51

Excelent cervice here (congrats :-)

An
Review №52

Chuting Star is Always helpfull and quick! Customer oriented and that is, as I also know as shop Skydive Supplies in The Netherlands, very important!

Ti
Review №53

Can you ride scooters there

Ke
Review №54

Nice to have an indoor skate spot when the weathers not so hot, but still prefer the outdoors.

Re
Review №55

Love my new risers! Exactly what I wanted without have to pay over $200 :-)

Ph
Review №56

Excellent place to get skydiving equipment and accessories. Henry Kochen is the man too see!

Re
Review №57

Its a great store with awesome staff!

An
Review №58

I give it 4 stars only because it doesnt allow scooters and finding info on this park is very hard and confusing and no one answers the phone (Sat. 12:30pm) 😫😣😔 But really got good prices😜

Jo
Review №59

The online store was easy to use, and my order shipped almost immediately!

li
Review №60

Its awesome I loved skating there they have wide board selection!!!

P
Review №61

The fastest service on the Web... Hands down... Thanks so much..

pe
Review №62

DO NOT SHOP HERE. They sold me a helmet for my 6 year old. Tried it on him, said I needed to buy a Liner kit, and then it would be good. It kept falling forward and the buckle came off! When I returned to the store they said I should go to Walmart to buy a new buckle and they cant exchange the helmet because its been worn!! I made multiple attemps to contact the owner/manager via the website and shop voicemail. No one called me back. THEY DONT CARE ABOUT CUSTOMERS.

ja
Review №63

Absolutely amazing shop and park a pleasant experience each visit great variety of gear to select from good prices I always leave happy after shopping or skating there thanks for all the hard work you guys put in keeping the park up and providing great customer service

He
Review №64

Im still a beginner could I skate here?Beginner as in I cant do many tricks but I can still navigate around a park.Thank you

TH
Review №65

They never pick up the phone and idk if its open or free or if you pay for something its in or you may need a membership... Like ... Please make better costumer service.

Ke
Review №66

Customer service was phenomenal!! Won’t buy skydiving gear anywhere else!

Tr
Review №67

Well i never had came so when i went it was a little small but surprisingly fun and well for how little theres alot to do

Al
Review №68

Great service ! Very happy with risers.

An
Review №69

Very good thank you.

Je
Review №70

Nothing but complete satisfaction when I order awesome service !!!

Za
Review №71

I t is kind of small but it is fun to skate

An
Review №72

These guys are superfast

Ca
Review №73

Is this a good park for beginner skaters?

At
Review №74

Excellent customer service, cool people.

To
Review №75

Fun park and fully stocked skateshop

As
Review №76

Skate shop is dope. Got some sick stance socks. Only $5 bucks to skate! Park has a little bit of everything, mini, street, boxes and rails.

Et
Review №77

What are the prices or how does it work??

De
Review №78

Helpful.

T.
Review №79

Didnt skate it, just took photos

Vo
Review №80

Awesome ramps

Vi
Review №81

Unbelievable!

OG
Review №82

Are scooters allowed

Information
100 Photos
82 Comments
4.7 Rating
  • Address:1349 Old 41 Hwy NW Suite 105, Marietta, GA 30060, United States
  • Site:http://chutingstar.com/
  • Phone:+1 770-445-4000
Categories
  • Camera store
  • Sporting goods store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations