If I could give this place 10 stars I would. Mark was extremely helpful and patient with during the process. I had been struggling with hearing loss since I was younger. Mark really understood my struggles and made me feel comfortable choosing the right hearing aid for me.
I have had a great experience at American Family Hearing Aid Center. I have found Mark very accommodating and informative. Highly recommended!
I have purchased hearing aids in three different states and have never had as many pleasant and professional experiences as I’ve had with Mark. He goes the extra mile and will work with you until you are completely satisfied. He honestly cares and is willing to do everything in his power to help you have the best possible hearing experience. Mark is deeply dedicated to helping people have a better life.
Mark has made my whole hearing aid experience pleasant. I went to him really suffering with tinitus. He very calmly and professionally explained to me how he would test my hearing and evaluate my needs. I had no idea that I had hearing loss as well as tinitus. He prescribed just the right hearing aids for me. My hearing and tinitus have greatly improved. Thank you Mark!
Mark Stevensons approach to making me and my husband feel as very important to him as clients, was remarkable. He helped Bob hear again. Took the time to really explain all the ins and outs of hearing aids. We extremely and highly recommend Mark. If we could, we would give Mark 10 🤩🤩🤩🤩🤩🤩
When you see nothing but fivestar reviews, you can’t help but be a bit skeptical. But I must admit, Mark lives up to his billing! Friendly, helpful, knowledgeable and patient - he makes everything about the process of choosing and getting used to hearing aids a very positive experience. Add to that a convenient Marietta location, extremely flexible scheduling and Anita’s friendly reminders about appointments, and yep, you’ve got a five-star rating! Thanks, Mark, for your continuing assistance!
Finding the right hearing aids is not easy. But, Mark Stevenson at American Family Hearing Aid Centers in Marietta makes it easy. He is professional and personable, offering initial testing and continuous follow-up care. I have been extremely pleased with his help in selecting and servicing my hearing aids. Also, his assistant Anita is both friendly and helpful. If Mark isnt in the office she has always offered assistance that has been helpful.
Office staff is friendly & professional. When I call the office, a friendly gentleman answered the phone and made my appointment. When I came into the office, I realized it was Dr. Stevenson that made my appointment. What doctor not only answers the phone but also makes your appointment! As I was waiting on Dr. Stevenson to see me, another patient came into the office that had a question about his hearing aid. Dr. Stevenson told the patient how much is was for the repair. Something made Dr. Stevenson ask him if he had the money (which was a little odd to me). The patient said no, he didnt have to money. Dr. Stevenson was willing to repair the hearing aid anyway. Thats amazing to me!!!!!!
Id been thinking about getting my hearing checked for the longest time. My concerns were erased and I was made me feel at ease.
Ive had hearing aids for 10 years but did not like them thus never wore them much because I did not like the magnified muffled sound. After Mark tested my hearing and assigned me correct hearing aids it has made a world of difference. They are so comfortable and my hearing is much clearer. Thanks for saving my hearing Mark.
I can not say enough nice words about the service Mark Stevenson gave me when I received my hearing aids. He was so helpful, polite, and a perfect gentleman. He knows his business well and went over each detail to make sure I understood all that was involved.I could not be more pleased because I can hear so much better and it wasn’t hard at all.
I want to thank Mark Stevenson for the hearing aids. These hearing aids are awesome!! I am 100% satisfied with the service and the hearing that I now have! I would recommend that anyone that has hearing loss go see Mark at American Family Hearing in Marietta. No need to go anywhere else but here! I Love My Hearing Aids!!
Greatness service, I’ve had. Mr. Mark Stevenson was so passionate & kind. I like how he took so much time & patience with me. He made sure my services was 💯, beyond & above. Thanks so much 👏🏽👏🏽
I discovered Mark when I finally got tired of saying What? every time my husband said something. He diagnosed my problem and created hearing aids that help. After a few days with them I decided something was wrong with one of them, even though the computer indicated they were both working properly. Mark believed me and worked until he found the problem, sent it back, and they now both work fine. Thank you for your patience.
I was so impressed and encouraged when I went to this office. Mark Stevenson listened carefully to my issues and I left the office with hearing aids getting ordered. I’d been to another place and since I couldn’t afford them, that was it. Mark kept saying, I want you to be able to hear! Compassionate and knowledgeable. Thank you, Mark.
I recently got a pair of rechargeable “ai” hearing aids. The sound quality and tone are excellent. I can even hear the “soft” sounds. The multiple features are an added bonus. THANKS, MARK!!!
I signed up for an appointment via a Facebook post for a free screening. It was easy to schedule and Im glad I went. Mark checked my ears and found some significant wax in one ear and removed it. A thorough test followed. My hearing was better than I expected. Nothing more was needed at this time. No pressure or sales pitch from Mark to sell me something. Very professional and friendly. I will definitely go back for a follow up next year.
Mark has been great to work with. He is honest, knowledgeable, friendly, and professional. He always answers all my questions and explains things to where I can understand. Great experience! Thank you.
I’ve had my hearing aids over 1 year and continue to get excellent service from Mark, who obviously loves what he’s doing. He cleans them and makes any adjustments needed long after they’ve been paid for. The time he took to explain everything was amazing. I learned a lot about the hearing loss process. With so many different brands and the expense involved it’s essential to have good service and I really feel like I’ve gotten what I paid for.
My experience with America Family Hearing Center has been most rewarding. Mark Stevensons professional care and concern regarding myhearing loss is above reproach.I am 78 years old,have had hearing aids for 10 years and after having hadexperience with 3 hearing specialist, Mark supersedes all of them withexcellent care. He never stops working with the patient until the patients hearing is as good as it can possibly be.If your reading this review and have hearing loss dont waste your moneyand time like I did. Please visit Mark at American Family Hearing.I thank God everyday that I was referred to Mark.Carolyn Mills
Mark did the standard tests for both ears and then did another test that gave him more information on my hearing loss. He went over all the tests as to where the loss is for both ears. This has never been completed in the past and I was very grateful for the care he showed me. He is there for me taking care of the hearing aids and any further questions I have. Being new to this area this is wonderful to receive such service. I highly recommend Mark for any of your hearing issues.
My grandmother was very pleased with her visit to Dr. Stevenson! She had practically lost hope of hearing prior to her visit with him. Dr. Stevenson is professional, patient, compassionate, and caring. Highly recommend.
Mark was very friendly and knowledgeable of the products and my hearing needs. I am very pleased with my hearing aid and the service it provides me.
Really great business and Mark is exceptional at taking care of your hearing needs. Thanks again I can hear much much better.Gary B
I can’t say enough about my experience at American Family Hearing. Mark Stevenson and his office administrator, Anita provide a personalized and personable service. They really take the time to get to know their customers and treat you like close friends from day one throughout. Mark educates you on the implications of hearing health with a side of humor, and works hard to provide solutions to your hearing problems. They even offer payment plans that won’t kill your budget. I’ve never had such pleasant interactions in a healthcare setting, and always look forward to my follow up appointments. I’d give them 10 🌟 if I could.
My mom was eeeking out every bit of life from her old analog hearing aids until one day she forgot she had them in and wore them into the shower. We dropped by American Family Hearing Aid Center to see how theyd compare to Costco. The experience was night and day and Mark was able to help ease her fears about going to digital hearing aids and we were able to get them ordered and qualified for a Wells Fargo account to make monthly payments without having to pay out of pocket immediately. Mom is in her 70s and was very scared about digital but shes hearing better and is able to engage in life again. Its fun to watch her learn new sounds that she hasnt heard before and watch her face light up. Skip Costco and go see Mark!
Professional and friendly. Made me feel at ease. After hearing test, showed me the results and recommended only what I needed and showed me available options. I decided to order the TV option with my hearing aids. I now hear sounds I couldnt hear before and my wife can notice the difference in my hearing.
Mark was of great help to my husband with his hearing problem. He is very kind, understanding and patient. I would recommend him for any hearing problems.
I have known Mark Stevenson for several years, and he is one of the most honest and competent hearing specialists you could find. He will go the extra mile to give you the best results possible, and the product he offers is second to none.
The hearing aids are great quality And the service is 2nd to None! If you need help with your hearing, go to American Family Hearing in Marietta!! They know what they are doing!
Mark is very professional and knowledgeable. He provides excellent customer service. He is an exceptional healthcare provider.
Great experience. Everyone was so nice and patient. Worth the 45 minute drive.
Very friendly and helpful l recommend them to everyone
Great customer service.