Wow is right! Amazing customer service in the rental and sales department. This store is spotless and the staff is knowledgeable and helpful on all accounts. My husband and I flew in from out of town to rent a motorcycle. We were picked up at our hotel and driven to WOW to pick up our spotless bike. Brian bent over backwards accommodating our every need to get on the road. And Isela found a brand new visor for my old Shoei helmet. What a score!! Husband and I enjoyed a fantastic and safe vacation. Thank you WOW!
Out of the blue he said “ I like your hair color.” You wouldn’t think you’d find this kind of attention to detail in a motorcycle shop. But that’s what you get a Wow Motorcycles, in all areas. And just to be clear, the compliment was to my girlfriend. I brought my 2007 Honda 919 in for new tires and had a truly excellent experience with Jason, the service coordinator and Brad, my technician. The bike looks beautiful and they spent extra time going over the details and provided additional safe riding tips. Derrick enthusiastically helped my girlfriend find new riding gear, including the coolest leather jacket I’ve ever seen. He didn’t stop there, he then meticulously cleaned both of our helmets. And finally, our experience with Mike on the sales floor was extremely informative and detailed. He is a true expert in matching the bike to our riding style and needs. Thank you Wow Motorcycles, you have just earned another customer for life.
Couldn’t have asked for a better experience! An incredible inventory, fair pricing, and great customer service. These guys were incredible, as a brand new rider, I got all the answers I needed! Mike was phenomenal during the sales process and Derek was great with the timely delivery and final walk through. Well done WOWMotorcyle’s! You do a great job and thank you!
I have shopped at WOW for years. They have always been true professionals with a friendly attitude. Today, I parted with an old friend, my 1998 Honda Shadow ACE 1100 Tourer. My wife said it was time for it to go.Donnie Hill, buyer at WOW, did a fantastic job of transitioning the ownership of the bike from me to WOW. Thanks Donnie.
I love WOW. The instant I walked in I felt welcome and comfortable. I had no knowledge of bikes or even riding and was just curing a curiosity. Glen was super great and didnt make me feel insecure or stupid. He really listened and made honest suggestions. He made my dreams seem so attainable. Greg suggested I take the Honda BRC and think about the bike that would fit my riding skills and style.I didnt hesitate when I returned to buy gear for my class. Oh WOW - Tim must have watched me try on every jacket, helmet, boots, etc in the store - giving advice and positive vibes. (Dont get me wrong - I did shop around but other stores werent as attentive and I never felt confident enough to buy.) Tim and Derek were so helpful with everything I needed. Again, I learned so much and felt great with my purchases. All the staff is wonderful - I could hang out there for awhile if they let me. jkFast forward a month or so - and I just bought my first bike. I love my Ninja 650 and I was so excited when I picked her up! The buying process was so easy - Glen and Mike made me feel so important and cared for. Ive never had so much fun signing papers than with Greg. He explained everything so clear and friendly. I left the store so happy and Glen even called me for a follow up. I know if I need anything, they are all just a call (or ride) away.If you see me on the road, please tell me how great my bike is -All thanks to WOW and their amazing staff. haha
WOW Motorcycles has the most impressive inventory Ive seen. They were knowledgeable and helpful with picking out my first bike. Glen was not pushy or aggressive during the buying process and patient with all of my questions. I will definitely buy my future bikes from WOW!
Very big shout out from the u.s. virgin islands. I will like to shout out at Mike Puntney for being a very awesome Salesman. Very good customer service with communication and sales. Will definitely recommend.
Glen and Tim are two of the best people I’ve had the pleasure of dealing with! They are full of useful knowledge that was particularly helpful for me, since I was a first time rider. They have the most expansive inventory I’ve experienced by far with a wide variety of bikes and slingshots!
Brad did my oil change and chain service. Job was faster than expected, ready a day early, and even came out less than quoted. Jason was honest and helpful in getting the right services done and no “extras” that are not needed. Will be bringing my R3 here for all services
WOW! If you havent been to this motorcycle shop its a must see! The facility is over the top amazing! If you are looking for knowledgeable parts people Derek, Isela, and Tim really have experience.
WOW has great customer service as well as a great Service Department! Service Advisor (Jason Goldschimidt) is one of the best. Their Technicians; especially Craig Inglis know what needs to be done to your bike and they are very good at their job. I commend WOW on its service department and if you havent visited their new facility, you are missing out! Thank you guys for taking care of my bike!
I am happy I stopped by WOW I’m just getting into riding and every other shop I visited the workers were too busy to answer questions or give advice. But the team members at WOW made me feel special they were so helpful and honest and even gave me great recommendations for my bike, and classes not to mention helped me pick the right helmet and all. These guy’s and gal really care and the passion they have for riding and the knowledge of everything in the store was key. Kinda reminded me of the old show cheers (sometimes I want to go where everybody knows my name dun dun du Dunn ) lolThanks again and I’ll be back to shop and to bring my daughter to the playground yeah I said playground this place is family friendly
I recently purchased a 2012 Honda Fury (my first bike!!). The sales people at this place are amazing. I had an issue with my bike (not at all WOW’s fault). However they worked diligently to resolve the issue. However the part needed to fix it would not make it until sometime next week. I needed my bike over the weekend for my birthday. Brad, who was working on my bike, quickly put my bike back together so I could be on two wheels for my birthday. I’d just like to say you are a life saver Brad. This really meant more to me than you could imagine. I really hope this review finds you and you are blessed. Thanks again guys!!!!
Mike is the best! He helped me decide on the best bike for me and spent the time to look at everything I wanted without any hesitation. He got my approval back very quickly and got my bike to me earlier than promised! The tech spent the time going over everything with me before I pulled out to ensure I was aware of all the controls and features! I wouldn’t shop for a bike anywhere else going forward. Go see these guys!!! You won’t get a better deal anywhere else, nor better customer service. You also get an awesome WOW T-shirt with your purchase …score!!Tracey Smith
WOW has one of the largest inventories I have experienced and the most knowledgeable and friendly staffs members to go along with it. I highly recommend reaching out to Glen to help you get educated in all things motorcycles and Florida State/Cleveland Browns.
Great staff, and someone always trying to help you find your answer. Love the selection of gear they have... and its growing! Great assortment of used bikes (anything you could want) and the service department is fair, honest, and surprisingly not slow. If you havent seen their new facility, you have to go check it out!
My son purchased his first bike from WOW and it was a good experience. Our salesman Mike P. was fantastic. He was very patient and knowledgeable with all the questions and suggestions for the purchase. Overall smooth process and Mike P. truly went above and beyond, we truly appreciate it. Will absolutely return for any future buys!!!
The WOW staff have always been helpful, which is why WOW is my go to for bike purchases. Most recently, however, thank you to Isela for her time, patience, and professionalism as I made decisions regarding accessories. She did not tell me what I wanted to hear. Instead, she shared her knowledge about the products, and the ones that resonated with me sold themselves.
Wonderful place. I wish there were more places like WOW in the Atlanta area, sadly it seems like theyre one of a kind.Very low pressure, you walk in to a showroom slap full of motorcycles of all different shapes and sizes, arranged logically according to their purpose, then according to the make and model. Eg. You can find all the adventure bikes in the same place, and all the Kawasaki Versys will be right next to each other.They offer you an inventory sheet (absolutely genius, something so simple, but so effective) and you walk around and look. We came back three times total, on the third we bought the one we wanted.We had to call up a few times, and the same person who helped us in store (Emmaline, hopefully Im spelling that right) answered the phone every time, its like she knew it was us calling.Painless purchasing process, took less than an hour once we finally did pull the trigger. We love the motorcycle.When they handed it over to us, an employee walked the bike out and showed us the ins and outs of our little Rebel 300, including quirks, tips, and maintenance schedules.Truly amazing experience. A lively place, always bustling. So many motorcycles to look at. Best prices and friendliest staff I could find in town, and I looked everywhere.
Buyers beware!!!! They state they do a top to bottom service before letting you pull off the lot. FALSE!!! Within a week after purchasing, air filter, spark plugs, etc had to be replaced. They don’t let you know to contact them for problems, due to the bikes being used. Went through Polini Motorsports for the repairs(no complaints). Very condescending attitude from the manager when I went through to complain about lack of service. Will never shop here again for my many motorcycle needs!!!!
Isela was very helpful. I love the new building and the inventory was awesome. Great visit.
Truly one of a kind experience. They genuinely care and you are not just a dollar sign to them.
Very friendly and knowledgeable staff. Isela in the parts department is first class and their inventory selection is second to none!
Just picked up my motorcycle from service at wow today and let me just say WOW!!! Thier service is second to none. Ive had work done at other shops, but nothing compared to the level of professionalism I received at wow. From start to finish Jason handled everything on the front and end. The technician: Travis Hutton, had a task with some extremely difficult repairs and completely NAILED IT!!Highly recommend WOW for service or if you need a steel horse, they have a crazy inventory to suit any riders needs!!
Amazing service. Isela helped me out a lot and she was very informative
I gave up riding and needed to get rid of my motorcycle. I decided to get a price from WOW and not have the hassle of a retail sale. The wholesale price was a little lower than I was hoping for, but we agreed on it. Three days later the WOW truck was at my house in Birmingham. Cash in hand and Freddie loaded the bike on the trailer and was back on the road to Atlanta. Very easy, trouble free sale!
I found this place because I live close by. I went to quite a few places looking, as well as a lot of research online for pricing and inventory all over the country. So being local was just lucky... Id have come here had I lived 100 miles away, and I suggest you save yourself the trouble and just start here. No pressure sales, but still available to answer questions, they know their inventory well and the bikes are in great shape. I worked with TOM CARTER and RICK LUNDY. Ask for them, theyll get you on the right bike. Loving mine!
Best used bikes around...ever?!! Friendly and knowledgeable crew helps you make the best decision that you can make. Gorgeous bikes to choose from. Dirt. Street. Sport. Baggers. Choppers. They have it all, even electric!!!👍🏾👍🏾👍🏾👍🏾 Big props to James and D-Wreck!!!
Was told the motorcycle was throughly inspected before bought, apparently not. Giving 3 stars only because the finance guy Greg was cool. Make sure before you buy a motorcycle from this place you bring your own mechanic because the service department (whom im guessing does their inspections) isn’t worth listening to. this is a 60$ fix for me, If they lack on the cheap stuff i can only Imagine what else gets lacked on.. could’ve been bad if my throttle cable failed in the middle of riding. Had the motorcycle for a month or so.
Isela in parts is awesome! Very knowledgeable, friendly and always a pleasure to deal with!
I ran in to ask a few questions and ended up buying a jacket. Super nice people and great selection. I had a great experience.
First time reviewer, long time fan. This new location is SICK!!!! They make it so easy to shop, no hoovering, inventory/price sheets available, and TONS of GREAT BIKES, GEAR AAANNNNDD DEALS! Not to mention, every single employee is so knowledgeable. No matter who you talk to, they all have great insight on not only bikes, but safety and maintenance too. 10 out of mother flippin 10! Dont shop anywhere else. Also, S/O to Isela for helping squeeze this fat head in a helmet. You all ROCK!!
An absolute pleasure to visit this store. The staff is extremely knowledgeable and polite. I literally go there instead of purchasing on line because of the outstanding customer service.
Went to WOW as I will be purchasing a motorcycle soon. They had a good selection. There was a sign out front with a bunch of rules. Some were, no touching, sitting on or photographs allowed. When buying a bike or car I like to take pictures to remind me what I saw...Found a bike I was interested in and asked to see it. Was told there it is, asked about a test ride and they do not allow it !!?? They did not even start it up. Asked as they do not allow any real review of a used bike before a purchase how was their return policy. None existed.I walked out. Sorry lost my business now and forever.
I took my bike here for servicing and to get sliders installed and the service was great. Jason said that the sliders would cost between 100 and 150 and they would charge me based on the time. They ended up charging 100 when they could have just done the 150 - honest people. They also adjusted my clutch and gave it more give, which had been a point of contention for me. They also straightened out my exhaust that I installed a bit off center, with out me asking or even mentioning, but I had recognized that it was off center, just hadn’t had the time or inclination to mess with it again lol . This place is a gem. Don’t hesitate in taking your bike here for service!
I am brand new to motorcycling, received the endorsement on my license in October. Purchased my first bike here and Glen was the absolute best! He was patient with me, was available to answer all my questions, and I know I bought the best bike for years of enjoyment. After the purchase, I can always reach out to him for anything I will need to know or buy for this bike in the future.I definitely will go back when its time for an upgrade. The entire staff was very friendly and helpful (special shout out to James as well). Thank you Glen!
Ive been there twice, bought parts for my v-star, same price I found on-line, very helpful and knowledgeable staff no matter what make or model your bike. Now my bike is in the service dept due to a wreck, many thanks to Ken in service and Isela in parts, this is my go to dealer for service and parts and Wow what a selection of new and used bikes
1st time motorcycle buyer !!!big thanks to glen in sales for helping me pick the bike that best fits me and a big thanks to Jason in service (lord i hope i said his name right lol) for helping me out with my bike cause Im a first time rider and wasnt use to carburetors . you guys as a team are awesome and i cant wait to buy my second bike from ya
It was a great experience Theyre in the new building facility from ground up about 200 feet or 200 yards north of their current or their old location in a larger taller warehouse type environment cover all the motorcycle and other related paraphernalia and if just as usual great customer service from the employees there very close and environment and no hassle no push on the sales side they just want you to build enjoy the experience and come back again as much as possible while I was there I had to buy a break heart from my Honda and that was readily available on purchased and very low cost So again another plus in the experience there. The only drawback is that there was on the inventory sheet was not up to date the account for the new products available for purchase.
Great people really knowledgeable and no pressure. Check it out sit on a few bikes they have close to 100 of them. Cant do that buying from a private seller.
Nice showroom and a lot of bikes to look at. I wouldnt buy from them since you cant test drive the motorcycle. Lost a Ducati sale.
Thank you Mike P and the WOW team helping my purchase be successful.The WOW team exceeded all expectations.Definitely recommend it for future business
I dont believe they are 100% honest about their bikes tbhBought a bike and was told only 1 had dry rotted tires comes out both where. 1st week I was getting clutch fixed on bike and the week after that I was getting a new transmission😞 make sure you have a lot of extra money in case bike start Messing up
Truly amazing place. These guys now what they are doing. They are growing fast but keep a true small community feeling and make each client feel sprcial
(Please read all of this to get the total story). 2020, what an unusual year. Mid-year I sold my Harley Ultra Classic and decided to purchase a UTV to use at our home on our property. Via Facebook Marketplace, we found a Gator that met our Wishlist at WOW Motorcycles. We made the purchase. On my wife’s advice, I had the unit delivered to the JD shop, here, to be serviced. The shop presented me with an $8,000 estimate for repairs. This was almost ¾’s of the total purchase price. The required safety & run ability repairs totaled over $6,000. I was devastated.I checked the BBB site and saw a similar complaint. This reading worried me, but I saw hope in the GM’s response to the complaint when he stated that he wished that they would have come back to WOW and worked through the issue. So, I decided to take him at his word.A friend and I went to WOW (50 minutes away) to make an appeal for help or to return the unit. We presented our case to the sale’s person and as we expected met resistance and were reminded that the sale was “as-is”. Our appeal was about the drivability/safety issues, so we asked to see the General Manager. He was not on property at the time. We left, got lunch and returned one more time before driving back home. At that time, the GM was in but was in a meeting. To be honest, I wondered if that was ‘a dodge’. So, we headed back to Covington.When I walked into the house and put my paperwork on my desk, the GM/Steven Seymus called me. I was so relieved as he apologized for not being available earlier in the day and then he asked how he could help me. After a brief conversation and then the exchange of a couple of emails with documentation included, we reached a reasonable agreement for sharing the cost of the essential repairs. Mr. Seymus was gracious and did everything that he promised with punctuality and efficiency.With professionalism and courtesy, Mr. Seymus helped me move from deep regret for having made the purchase to a great joy that we bought from him a fun piece of very useful equipment. The Gator is actually a pretty good substitute for my season of motorcycle riding.Thank you WOW for the opportunity to make this purchase. Most of all, thank you Mr. Seymus for having a value of being a profitable business and a greater value of treating a customer well. He obviously wants a good sale to be about starting a relationship not just making a buck. In other words, WOW will be on my shopping list when looking for a product that they sale. Thanks, WOW
One of a kind place, amazing to see so many motorcycles of all brands under one roof. Lots of accessories and gear too, great new giant building too.
Huge P.O.S. Unwilling to work with a customer after they tried to sell a bike out from underneath me. Would not trust this business AT ALL! Had a couple of friend have issues with them as well. Their mechanics do a shady job if you’re buying used from them.In response to this businesses comment. The “low price” they speak of is a 200$ difference. It was based on principle because they were not upfront and honest with me in the first. I have worked for a HD dealership in the north and have never seen a prospective customer like this. Honesty, and integrity are foundational in my line of work and it should be in all business. That was not found here. I spoke to a salesmen prior to and was discussing a different bike where they said “in the grand scheme a $1,000 in a big difference for what your getting”… which may be true. But what I wasn’t getting was honest people who have integrity and try to sells bikes quickly instead of taking care of the people they have in front of them. And they lost two sales that day. A week later and that bike still hasn’t moved of their used inventory list on their website.
I stopped by on a Tuesday. I was a little disappointed when I pulled into the parking lot but after I walked in I was so surprised at how many motorcycles they had. I found what I wanted and made a deposit. Went back on Saturday to pick it up and it literally took less than 10 minutes to sign my papers and get the key..2019 honda CBR300.. please note, if you are shopping on Saturday it is packed. People were parked on the street .. thanks Mike for making my 1st motorcycle purchase a great experience.
I was NOT wowd.I felt very unwelcomed by the staff when I showed up to the store.The service manager looked at me like I was soliciting. My bike was happily serviced there at their old location. Apparently not anymore since they only service newer models now.The service manager was confrontational and aggressive when he was corrected on something he was obviously wrong. When I picked up my bike, same manager did not even acknowledge me or greeted me even though I was 5 feet away. Several minutes passed until another staff member asked me if I was helped.They stated they only serviced me was out of courtesy/pity.I would never return to this place. Nor recommend. We customers deserve better service, we deserve a place happy to earn our business.I never thought I would be treated like that.
My experience with a WoW has always been a positive one... Whether Im rebuilding a carb & Petcock or buying jacket and boots Isela in the Parts Department has been knowledgeable & friendly over the last 20 years... It is a bit of a commute but Isela takes the time & doesnt brush me off & notification is given as soon as my part arrives... Good luck in the new location & I will continue to be a customer 🤙✌️
Jason Goldschmidt went above and beyond in his service that he did not have to. For that, my son and I will be visiting WOW soon and make them our #1 place to shop for new motorcycles for my 6 grandkids. Thanks Jason for going above and beyond on my 2003 Honda Goldwing and the FI sensor issue. Stay tuned and call me any time to continue the relationship.
Great place to buy a bike they dont try to keep pushing you to buy a bike they let you decide nice friendly staff
Wonderful Place, Just Wonderful Ppl. Iv Bought 4 Bikes From There, All Ran Well With No Problems. The Sale s Ppl. Are Exalent Like Ppl. LIKE James,Wonderful Happy Person That Gives Wow Its Personality! Gr8 Staffan The Parts Department With Isela And D, Are Number One!! There Service Department Is One Of A Kind ! Just Super Iv Never Had Any Problems And If I Did,Thay Took Care Of Itasca, Gr8 Lookin New Place! Clean, Professional, Excellent Job Thay Did! Id Tell Everyone About Wow Motorcycle And, Stick By Them! And If I Were To Get Another Bike, It Will Be A Bike From Wow.. Keep Up The Good Work Guys, And Thanks..
Bought my bike there and love it road it home to Charlotte NC...however customer service was lacking...I really felt like I was in the way while waiting for my bike...easiest sale I would imagine I bought the bike over the internet so limited time spent in person...when I went to pick up the bike it was filthy I had to ask for it to be washed and he wasnt sure if they could but he asked and they did...I asked if it had a full tank of gas and he really didnt answer directly...so I said I thought that was a common courtesy as I have recieved much more from other shops when they are handing off the keys...on the bright side unknown to me but a guy came out to go over the bike with me which was awesome he refreshed me on the difference of a carburetor versus fuel injection plus any other not so obvious differences...its been a long time since Ive owned a bike with a carburetor....I dont think I would make another purchase from wow again...
Isela Villagrana was very helpful up front! Ended up walking out with a few items I always passed by!
Their new location is big! Lots of bikes . Still great salespeople. Knowledgeable parts people!! Friendly
Glen with WOW Motorcycles did a fantastic job with my 2011 Yamaha R1. I purchased a bike based on his honesty and transparency without even looking at the motorcycle with the exception of the pictures that were taken from the showroom, as I live in Texas. He went above and beyond to get all paperwork and my bike delivered in no time at all. Upon inspection at delivery by Mike (another fantastic employee with WOW Motorcycles) he kept me updated where he was at and made it on time as promised and the bike was in mint condition. I will definitely be purchasing from them again in the future and I highly recommend them even if you do not live in Georgia as they can ship it to you! They have the A Plus rated condition used/new bikes from what I was able to see and experience with them. Thanks Glen and WOW Motorcycle’s!!
This review is long overdue. I bought my first bike and helmet here. And brought my friend to do the same. I have more potential customers for these guys on the way. The customer service here is unlike any motorcycle shop in the state of GA. These guys will always take care of you. I don’t hesitate to bring my bike(s) here because they know what they are doing. Certified and experienced mechanics. Trustworthy sales and associates in the sales department. They’re all really good. However, James (from sales) is especially exceptional. He gets up and always smiles and greets his customers. Treats them like family. Always professional.
Tom C,I received the bike on Saturday. Very happy!I appreciate that you made this process so pleasant and easy. Ive never purchased an item without first seeing it in person. I was very nervous about this, but dealing with you and your team really put my mind at ease.I cant tell you how thrilled I am with the condition of the bike. Its everything Id hoped for.Thank you so very much for all of your help and thank you also for supplying me with a temp tag! I certainly didnt expect to be able to ride legally right off the truck!! Top notch detail!!! 👌Many blessings to you and your team-mates!!If I get down your way, well be sure and swing by.
I was a little reluctant buying a motorcycle online but Im glad to say it all worked out great and that I chose WOW Motorcycles. Glen was a big help by replying in a timely fashion and expediting the whole process. He was always available to answer any questions I had. Glen went above and beyond getting me my motorcycle in time. Overall Im glad I trusted them.
The reviews are what got me to give WOW a chance at my business so it’s only right to do a review of my own.From email inquiry to delivery of my bike, Glen was outstanding. He really helped me secure a great deal and made the process as seamless as possible especially being that I’m out of state. I also got a chance to chat with James and he was really easygoing and helpful even though I was not his customer. I honestly felt like I’ve known these guys for a while. Their customer service is excellent.Getting the bike shipped was easy and it arrived in excellent condition. Hats off to the logistics folks as well. I will definitely be dropping by to meet everyone face to face the next time I’m in the area.
The staff here are friendly and welcoming. Ive stopped by a few times to check out the selection and every time I feel more at home. They say the key to sales is to not sell anything, and thats the way they operate here. Not pushy, not trying to get your email and number for sign ups, just casual and fun to talk to. I stop by most times just to get a feel for what type of bike Im looking for, and Im sure theyll end up getting my money soon enough. But its good to know that Ill spend it with people I can trust. Stop by if youre already in the market, or if your just curious about how big that BMW Touring bike really is. Theyre great.
Thank you Derek! We love our new helmets!
What a pleasure working with this amazing shop. Glenn and Derek and all the staff were fantastic at helping me out with my first motorcycle purchase. They were not pushy or salesmany (not a word but it should be!), and took such great care and time with me as I tried out different helmets and bikes. I highly recommend WOW and will continue bringing my bike here; as relationships built on honesty, genuine kindness, and smiles was felt here! Thanks Lester for pointing me to this terrific experience in life. And thanks WOW for starting me on an adventure of a lifetime! Peace🏍🌠
Great environment friendly staff very helpful highly recommend
I’m Ian, and I came across WOW when they were one of the only places that had a used Mt-07, and I went and took a look and swung leg over the one that they had, and from then I went through the process very smoothly and decided to buy it OTD, and Mike helped me every step of the way in helping me sign and deposit from Athens, and because I wasn’t going to be able to make my way over there easily due to the gas issue.Then after a couple of days I had signed and ordered my bike, and surely enough Santiago (Safari) brought my bike to me safely and made sure everything was up to standards. Very accurate within the estimated delivery time that they had told me. Runs great and I’m loving my Mt-07. Definitely coming back to look for my next bike in the future, where I don’t have to worry about any hiccups, because WOW will take care of it.
Fantastic, knowledgeable, friendly staff. Exceptionally huge inventory, and trustworthy service. Can’t wait to see them in their new building next year!
Great place! Great staff! Great service!
My experience with WOW was excellent. Sales mgr Mike Puntney kept all promises. After I committed with a non-refundable $300 deposit, Mike saw to it that all promised items were done. He went over and above by having the 2006 BMW detailed to look like show room condition when I came to pick it up. That I had not asked for. I was pleasantly surprised and came home with a 15 year old bike that looked like new.
This place rocks! Jason and his service team is top notch, fair, and honest.(Dave@EFG)
I cant say enough about Glen Hauenstein. He was professional and patient with me while making my first motorcycle purchase from out of state. He was prompt in answering my questions via phone/email. Michael, the delivery guy was great as well. The bike got a little water on it from the rain and he took his time wiping it down. I would purchase from WOW again.
Great place to buy a motorcycle. I actually didnt even have to go to the store. Ordered my new Zero SR/S premium bike over the phone and they delivered. Shout out to Glen and Greg for helping me get everything in order and in less than a week I was riding my new bike. Great service and very knowledgeable. Glen also helped me get a new charger right away so I could continue riding. Thank you WOW Motorcycles!!
Huge selection of motorcycles. Bought a bike for a friend and the staff seemed pretty helpful. They are firm on all prices because bikes are selling so well right now, but otherwise seems like a good place to go. Lots of accesories for sale as well.
I had a great experience at wow motorcycles. Glen help me through everything I needed to get me riding. Thanks Glen.
Always love this place. If you need anything for a motorcycle or just looking for a motorcycle I highly recommend this place. The employees are awesome!!!
Literally the name of the dealership says it all for me Wow! I had searched with much difficulty for a 2nd generation vmax for sale that was within a reasonable distance to my house and wow always had at least one or 2 in their inventory but I was hesitant cause I live 6 hours away in Kentucky. My biggest regret is not calling them sooner! Emm was fantastic very detailed very thorough and extremely helpful. Not only did she get me the bike I wanted at a what I consider a very fair market price, but she also was able to arrange to have it delivered to my driveway for way less than what I anticipated the cost would be. Thank you so much to Emm, Jason, Greg, and all the folks at Wow!I would also like to add that I have never purchased a motorcycle like this never seeing it in person, and having it shipped to me, but they made this process effortless for me, and for many of the bikes they sale they have videos of them on their website as well as YouTube. If Im ever in search of a bike this is the first place Im looking.
The essence of a motorcycle shop! Great deals on parts and accessories plus an impressive array of bikes at competitive prices. Staff is on key, knowledgeable and friendly. Definitely worth a visit!
Very good Attentive sales agent.....
Have always had a great experience at WOW. The staff go out of their way to assist and always seem to remember me no matter how long its been since my last visit. Great customer service. Wouldnt take my bike anywhere else.
Glen is very professional and helped me all along the way. he took time after the sale to answer a few questions I had as well. very knowledgeable staff.
So very helpful and always glad to see you
Theres a great selection of new bikes for all types of riders. Big bikes, Fast bikes, Small bikes and Trikes. Helpful to find servicefor your vintage bike.
Awesome collection of bikes and the staff are all helpful. The bikes are all expensive though!!!
I just bought a Roadliner from them, and I am a diligent dude when it comes to spending my money. Mr Watkins showed me around, patient. Sooo patient, because I am climbing on every and his knowledge was on point of everything I touched. He handed me off to Ricky and we quickly reached a price I liked. But, I’m a pain and had to be sure I was getting what I wanted and the price was competitive, way better. The next thing is even after we agreed they still went through the bike, made sure it was right, turned it around way quicker than I expected and surprised me by replacing the tire as part of it because...that’s what they do. I waited years to do this again, these people made it so freaking easy. The best experience I’ve had in a major purchase, ever. Hats off to every dept and excellent management. Thanks Ricky, know I ain’t easy.
Glen helped us and he was great. So helpful, especially for a new biker! We even got a cool fridge magnet and a tshirt. My husband and I both purchased our bikes from here. Referred and welcomed my brother into biking world where he is going to buy his first from here. Friendly staff. Great bikes. They offer financing. Always excellent prices. Everyone should buy a bike from here!!!!!
My name is Hector, long time customer, owner of an 2017 fz10 bought from Wow. Would like to start off by saying that customer service is 5 star quality. Have taken my bike to get serviced multiple times! Rob, Ken, and they guys at the shop are the epitome of professionalism. Guys with real long time experience working on motorcycles and it definitely shows! Glen is courteous and pleasant to work at sales. These are people who take riding seriously and are extremely helpful in all things motorcycles. Highly recommend!
Tom was extremely helpful and understanding during my entire transaction. The team there really made sure I knew what was going on with my purchase and Greg in finance was awesome! Thanks... I was Wowed! 😁
Ken Cox is awesome. The whole service team is great. Ken took the time to explain exactly what needed to be done and how much it would cost. Highly recommend