The Motor Company had the vehicle I was looking for. One call it was put on hold for us, an 1-1/2 hour drive to look it over, drive it, it was a no brainer purchase. During our test drive they inspected our trade in then wrote up a very fair and equitable trade value.As the vehicle was being prepped for delivery, the finance manager recommended a local eatery that was beyond good. An old fashion diner that served the best burgers and malts.When we returned the vehicle was ready, the paperwork complete and after writing out the check we were on our way back home.Done deal in a very professional and easy process in small town USA!

Great dealership, great people, great service! TMC was very patient with us in our search for just the right vehicle and alerted us right away when the one we were looking for became available...we very much appreciated their service during this challenging period finding the right vehicle. We recommend them to anyone looking for the same high level of service and satisfaction!

My past 10 years of having The Motor Company care for my 2010 Ford Escape Hybrid Has been the best Auto decision Ive ever made. Their complete monitoring of my vehicle has allowed me to achieve my goal and desire of 300,000 on a new vehicle!! This done with what could only be refereed to as the Bare Minimum Maintenance. I also see why Ford began making the Escape Hybrid, again, in 2020! Great to know, now, that I can get another, with even greater technology, a couple of more 100,000 miles down the road!

Wonderful customer service! They did an awesome job on my car. Thank you!

Just leased second Lincoln Aviator from this dealer. The total buying process went quick and was done in a professional matter. Salesman Will is low key and handled transaction perfect. Robert in finance is talkative and handled paperwork perfectly. Best dealer in 200 mile radius. Give them a shot on your next vehicle, you wont regret it.

My Fusion is running great. Took it to Green Bay and it ran great. Thanks for the great work.

AMAZING EXPERIENCE!!!! This dealership is a diamond in the rough. Everyone there is so nice, informative, and helpful. I never once felt pushed around or taken advantage of. I drove three hours to buy a vehicle from them because their priority is finding you the best option. I WILL CONTINUE TO GO THROUGH THIS DEALERSHIP NO MATTER WHERE I LIVE.

I am Ford customer for life for several reasons. Having been an outside vender for the automotive industry for over 30 years has enabled me to have a personal relationship with most of the areas auto dealers. The Motor Company has been both fair and respectful in all the dealings that I have had with them over the last 30 years. That is the main reason why I am a Ford customer for life

One annoying part of the service was due to having not fully repaired an issue the first time (one week prior), and the other part was due to a new issue. While both of these things were correctly addressed and resolved during this service appointment, the vehicle needed to stay at the dealership over the entire week end. On Friday evening (long after the dealership had closed for the week end) I drove past the dealership and saw my vehicle parked in the front row of the quick-service shops parking area. When I stopped to look at it I found that the vehicle was unlocked, and would have remained that way until Monday morning if I had not stopped. Luckily nothing was missing from the rear seat area of the vehicle, but it certainly should have been locked when the dealership parked it outside for the entire week end.

They were fast, great to work with and friendly

Excellent service and professionalism! Jerol and Nate went above and beyond what was asked of them. I would definitely recommend The Motor Company!

Excellent sales and service from a motivated Team! Very smooth and seamless experience from selection to purchase, even when presented with challenging requests. I would definitely recommend The Motor Company in Marinette!

The Motor Co is an awesome dealership. I had an outstanding experience dealing with them. Thanks for going the extra mile.

Excellent professional service, friendly staff

Incredible sales people my family buys all their new vehicles here and their lease vehicles as well

I just purchased my second ford edge from the motor company, and both times great service. Nate S. the sales man got me the color and my wishes for my 2020 edge. I just love my new car

I was pleased with the curtesy, honesty and straight forward approach at the dealership from an initial phone call, setting up an appointment to drive the vehicle I was interested in to discussing options and delivery of the car. I never felt pressured into anything.

I utilize Quick Lane whenever my SUV demands it. The service personnel are friendly and knowledgeable and provide quality work. I wish to highlight service advisors Brent & Axel for their friendliness & excellent work, as well as the knowledge and experience of Dan Noel, which has paid dividends as well. (He was the expert in using magnets to train the tricky Lincoln tire sensors!) Highly recommend these guys; Ive been going there since 2016 when I moved here from Minneapolis.

It was great, did excellent job just like always, keep it up guys.

Extremely welcoming staff who will go out of their way to make the best deal possible. Zero pressure sales team makes shopping for a new vehicle easier than anyone had ever expected. No other dealership in the Marinette area even comes close to the quality service that The Motor Company has.

The Customer Service Model to follow! The safety measures in place: Clear Shield at CS Counters, face masks the employees wear, sanitizing car prior to and after service, setting equipped for social distancing, designated parking spaces for pre-service vehicle disinfecting, etc. Keeping the customers/community as safe as they can during the pandemic yet maintaining their exemplary customer services. Much appreciated!

Good experience all the way around. Easy to make the appointment, car was serviced efficiently and on time. Good staff and efficient service--how much more can a person ask!!!

Second car purchased at The Motor Company during Covid. I live 2.5 hours away and will come back again for all of my Ford needs.

Everything about leasing a new truck went smoothly at The Motor Company from Nate showing me the features, to Jerol explaining the numbers, to Bob finalizing the lease. The team is professional and FUN to work with! By far, one of the best experiences Ive had at a car dealership.

I have never been treated by any car dealer as well as I was treatedat The Motor Company. Everything was explained in great detail andI know I couldnt have gotten a better deal anywhere else. We areextremely happy with how our vehicle drives, handles, and looks. The salesmen and finance manager were top notch as far as we are concerned.We really couldnt be happier.

Was meeting my son, who lives in Madison WI, to have his snow tires put on his car last Saturday. Picked The Motor Company because it was about half way for both of us (Im in the eastern end of Upper Michigan) plus it was one of very few places open on a Saturday. Called and made an appointment with them at their Quick Lane center on site. Glad I did. Convenient location, had us in and out quickly and even was willing to make schedule changes when we thought wed have to make changes to the tires I brought. (Didnt need to) The staff was great to work with. Write up person was GREAT. Very friendly & helpful. Sorry I cant remember her name. Even let us bring the dog inside instead of walking around outside in the cold. If I lived in the area I would use them often.

Great Customer service. Very please with my entire connect with this company. 5 Star rating

Very polite and personable front desk staff and service technicians. I have taken both of our vehicles there for an oil change and have been very satisfied. The only thing I would like to see is a bit faster turn-around but the quality of the work makes up for the wait.

Always get the best service! Terri and Liz really know what they are doing!

Mike at the collision center went above and beyond to provide excellent customer service for me and my family. Very helpful and understanding of our situation he went beyond his parameters to make sure we were taken care of. That man definitely deserves tye utmost praise and a raise! Keep up the good work and thanks again!

Great job I am very happy with the results.

Always prompt courteous service.

I was able to get an appointment within 2 days of calling. The gentleman who assisted me was pleasant and thorough. The issue turned out to be minor. I never give 5 stars since theres always room for improvement some how.

Great customer service, from the service scheduling call to completion of service. Maintenance techs kept me informed of any & all service issues needing attention and customer service reps kept me informed of maintenance progress & expected time of completion. In the ten years of being in this area, I refuse to have vehicle maintenance performed at any other auto facility. The follow up provided days & even months after service is the best & is much appreciated.

Fast service to jump escape and then quick replacement of batter at quick lane.

Fast reliable and friendly people dedicated to helping serve you.

The staff was very thoughtful on a snowy day. Bringing the loaner car into the garage so it wasn’t full of snow when I picked it up was a nice touch. Thank you to Bob and team for taking such good care of me!

Service was good but was not informed of the price increase until they were done and going to pay. should have been informed right away. luckily I brought extra money with

Great customer service. Couldnt be happier!!!

Very straight forward and helpful. Custom order took longer than expected but they kept me updated. When the vehicle arrived they were very quick and professional at getting it ready to be taken off the lot.

Love my new Edge! Outstanding customer service by JD and Bob!

The entire team at the Motor Company made purchasing our new Explorer a great experience. Will was our salesman for this car. Will does a great job relating to the customer. We also had good experience with Bob in finance and Nate in sales.

Service attendant told me that if the change oil light came on then it was too late ;recommended changing the oil lat at a rate faster than the engine/Ford recommendation. This means that the Ford engineers are wrong. Is this the case? Im going with the Ford Engineers who designed the engine.

My daughter came into town on Thursday night from out of state, experiencing troubles with her 2012 Kia Optima. I recognize that she needed two new tires and an alignment on her .car.( also had a clicking noise in the steering column ) . I called first thing Friday morning, because she was only in town for the weekend. The service writer was very professional and very accommodating. We only had Friday and Saturday to deal with scheduling. He found a way to get me in the schedule for Friday afternoon, performed the necessary repairs, and even got me a price match guarantee on the tires, along with the rebate for going over $250.Appointment was for 1:30 PM, and the vehicle was complete by 4:45 PM.Would recommend the quick lane service department without any concerns.

I would never buy a Ford again if I have to bring it to the Ford Motor Company!Customer service is terrible, they leave voicemails stating when your appointment is scheduled, not when its convenient for you!!Takes longer than necessary to complete service.

Wonderful service and the work itself went above and beyond at the collision center. Did a great job at fixing my car and providing a rental for me during that time. Even clean out my car, not an easy task in the vehical of a busy mom & student, I thought it was a very kind gesture.Did a really fantastic job fixing my car as well as buff out a couple minor things while they were at it as well that they didnt have.to do.When in the market to upgrade vehicles I will check her first because of the wonderful treatment and service I received.

The Motor Company picked up my car, completed my service and promptly returned car, respecting covid 19 concerns. Very much appreciated!

Weve purchased 4 vehicles, in the last five years, from the Motor Company. Theyve been very pleasant to deal with each time. We feel that we got a fair price on a quality car. We will continue to buy from them in the future.

Great service with need to be towed! Zach did a great job and excellent service on the tire repair.

Great service. Was able to get a loaner so my day was not interrupted. Just like family.

Very knowledgeable, helpful and easy to work with.

Never had anything but positive experiences. Friendly staff and knowledgeable technicians. Always a fair price and will continue to use them as my primary non critical garage. The only issue with them is a waiting list. Their name and service have grown their customer base and are always full. Call a week in advance for an appointment.

Thank you thank you thank you!!!This is a story and a half!So a week or so ago, my partner and I went on our first date night in a year (toddler life, whattya do). On the way home, with our baby in the car, we hit a deer. The front end is a complete mess. Well we finally got it all worked out and I was supposed to drop off the vehicle yesterday. I couldnt find a ride to get home. We only have the one vehicle. Not only did Mike amuse my child endlessly while we got things sorted, he helped us work out something and got us a loaner vehicle. Within a price ranger we could afford.And here i was thinking i was going to have to bike or walk to work for the next week or two. And the forecast said rain for a few days.I am so thankful and so relieved!! Thank you guys for helping us out on a otherwise terrible day!!

Great experience purchasing a 2019 Super Duty. Thanks Jerol, Nathan and Bob. Made it easy for me to order the truck I needed that fits me. Walked me through it, happy with the price. Ill be back in the future. Keep up the good work guys.

I had bought a 300 Touring Chrysler from Ford Motor company and they listen to what I wanted in a car.. excellent customer service. I was recommended to Quick lube for my oil changes.. I love the friendly professional service I recieve every time I come in..They check every thing from battery to your tires explain every thing about your car.. they know who I am and my car..The best part is the rebates I get when I get oil change and tire rotation saves you money.. I recommend to all my friends and family. I have never had such great service from any other oil change place until Quick Lube.. 5 star and 5star treatment!

I dont usually do reviews, but having a great experience at this car service company is worth the little time to do so. Great and knowledgeable front office workers and even friendly and very knowledgable technicians. Had some service done on my RV as well as tried to do some wheel balancing on my Fiat, and they went out of their way to check if the parts were around town. After calling 4-5 different places the part was nowhere to be found, but my experience noticing how they tried hard to help pushed me to write this review. Great, and please keep it up. If in the area and need service def check this place out.

Excellent,fast and efficient - great service. I had no appointment for an oil change, and was taken almost immediately. Extremely satisfied!!Second appointment for oil change and tire rotation went the same way. Great service and reasonable prices.

My wife and I found the sales department very receptive and great to work with at The Motor Company. They were very instrumental in our decision on buying our new 2017 Ford F150. We highly recommend others to purchase their next vehicle from this dealership.I recently had my 2017 F150 serviced at The Motor Company and the service was excellent.

Recently had our MKX in for routine service. As usual, The Motor Company Team was polite, courteous, on time and thorough. In this day and age when so many people are negative - quick to criticize and slow to compliment, we wanted to take the time to acknowledge a job well done! Another very good Motor Company experience - - thanks and keep up the good work!

The staff was very informative and Transparent. They were patient with me as we were trying to figure out what we wanted. Jerol is an outstanding sales manager and I will personally refer my friends.

So I will never buy a Ford again. I have been having a squealing sound when i back up ever since I bought the car brand new and rattling sounds inside of the car. They have been trying to fix the problem but no luck. So I asked if can get a refund for loan amount and they said they can only give me 16000 when loan amount was 23000. This is very frustrating! I understand a car looses value as soon as take off lot but when you buy a car brand new and have problems with it from the get go. I mean come on!! Yes, service department has been trying, but no luck so work with me. And now I have been dealing with big Corp and they said that motor company said that is what Fords do and there is nothing to be fixed. Well let me tell you maybe that should of been mentioned to me before I bought the car because I wouldnt have bought the car. NEVER AGAIN WILL I BUY A FORD! Plus its a hazard when it squeals I loose some of my brake, but they dont seem to care.

I recently got a job that gave me an incredible raise, one that let me get out of my 15 year old car and into something better. I had heard horror stories about Carol, the old Sales/Finance Manager, thankfully she retired. I went through my options and considered the distance I travel daily, 60 miles round trip, and settled on a Fiesta. Nothing fancy but thats fine, it runs fantastic, I get great mileage, I had no hangs up about the new Sales Manager, Finance Manager, and sales floor people. I got a great price and love what I got. For such a small car its been equal to what Ive asked from it and more. I would not hesitate to come back again.

Dan and his team over at the service department at the Ford Motor Company took great care of us. Although my daughters car was in for service a number of times, they were sure to take care of us and not overcharge. I was very grateful for their attention to detail, how they listened to our problems and helped us with a loaner vehicle while they troubleshot the issue. Thanks again for all the hard work and willingness to work with us on the final costs associated with fixing the issue.

Awesome customer service! Will accommodate your needs at no avail!

Best place for tires, with the Ford Price Match(beat) policy. Google it, theyll beat any advertised price... even online prices(including shipping of course.)Maybe invest in a Keurig in the waiting area though? Your employees are too busy to keep an eye on the hot pot of cold coffee.

There is not enough I can say about this place! They have gone above and beyond for me. Everyone is so friendly and has my best interest in mind. Jerol and Nate are rock stars!

I have had my vehicle serviced at The Motor Companys Quick Lane several times within the last year. I can trust that they will always maintain my car to keep it running properly. The staff is friendly and professional. They provide me with complete information on any issues that could potentially be a problem.

I went in to look at a used truck and found one that I liked. It was a 2003 Ford F250 Lariat in good condition except for a large dent in the front bumper. They are asking $14,320 for it. When I blue-booked it, the suggested retail from a dealer was $9500. Thats nearly a $5000 mark up.Then I say I want to trade in my vehicle, which has a suggested trade-in value of $2700 and a suggested sale value of $4700. They offered me $2000 and said it was the best they could do. This, while out on the lot they are selling a van nearly identical to mine for over $9000.Ridiculous. Ill take my business somewhere else.

Needed repair on my 2014 Ford Escape. Was the first time for having to deal with an insurance claim so I was a little nervous and confused. The Collision Center went above and beyond to make sure the job was done right, and help me with any questions I had in a timely manner. Definitely a 5 star experience!

I use the Ford Owner Advantage program. Get money off services. The Motor Co. Prices are competitive and guarantee lowest prices on tires then you get free rotation. Doesnt make sence for me to go anywhere else. They do service all makes.

Motor Co. always does a good job with repairs and vehicle maintenance. Always use Quick Lane for oil change, tire rotation, and safety check. They are very thorough.

Excellent customer service they go above and beyond to help me and accommodate my vehicles very knowable I trust them with my vehicles love this place I recommend to all my friends .

I LOVE my Chevy Captiva that I purchased from The Motor Company. I would definitely recommend them if you are looking for new or used cars. They were extremely helpful and kind throughout the whole process.

Get both our vehicles oil changes done here. Service is quick, efficient, and priced well. The staff is informative and courteous.

Was very helpful made sure we were taken care of nice customer service 🙂

My forth F150 from The Motor Co. Great people to deal with. Love my new F150

Scheduled quickly, promptly addressed the service requirements on time and at the a reasonable cost. Nice bright waiting room with good variety of reading material. Technician identified minor problem that was quickly repaired.

Always had a good experience at the motor co. Love my escape!

Everyone was helpful but not pushy. Great car buying experience at The Motor Co.

Great Dealership. Friendly, helpful staff!

Ive purchased a few vehicles from the Motor Company, 2 fords and 2 Lincolns. Always been a great experience. Both Jerol and Bob are amazing to work with. I love my Lincoln MKX. I test drove Range Rover, Mercedes and Jeep and came back to Lincoln. Service is always top notch. Very appreciative for a great local dealer!

Excellent customer service. Prompt and friendly.

Extremely helpful staff! They answered all my questions and address my concerns without pressure. Completely recommended!

The car buying experience at the motor co was a enjoyable experience never no pressure and a lot of help

Got in at scheduled appointment time. Work was done promptly. They took time to explain potential required Future service.

Great place to purchase (Ive purchased multiple vehicles from Jerol and the Motor Company over the last 7 years...and have gotten our vehicles serviced there as well...great customer care...and any questions or concerns are taken care of right! You wont be disappointed!

Salesman Nathan was great to deal with. Unfortunately scheduled delivery was not on time. Delayed my plans because I bought accessories that supposedly were delayed because of late installer. Finance employee was 1500 dollars off on my price because he forgot a down payment. If I wouldnt have caught it, where would it be??

The team at the Motor Company has always done a fine job with our cars. When in need of a new or used car or simply service on your existing car they are up to the task.

The Motor Co. staff is very knowledgeable about their products. Our transaction went very smoothly and I like the fact that the staff has a great sense of humor!

Very pleased wit the service and the vehicle is great

Quick and easy appointment making! Girls at the service counter very helpful explaining the service that was needed for my vehicle! Thank you again for getting the car in and completed!!

I would say in my honest opinion brand loyalty aside the customer service here is second to none weather you are buying or leasing a brand new vehicle or used vehicle ford or another brand name and weather its a 5000 dollar car or a 60,000 dollar car they treat every person very well and with respect, and its nice to deal with people that dont talk down to you or try to get you in a vehicle that you dont want

Quick Lane staff is very helpful. Happy with my experience for routine oil changes and tire rotations.

Good deal on my 2010 F150 XLT. Staff was very helpful and informative. Got me a great rate on my loan. Nate Schimming was very helpful showing my all the options on the truck. Bob Benedict was great at helping explain all the financing details and getting me a factory extended warranty. Love my new truck.

Great service. Dan gives you his full attention and concern. Nathan is a great mechanic!

Excellent service free wi fi would be nice while you wait

Unfortunately a place that is busy and usually booked a few days out, their quick lane is frustrating. A 2014 ford fusion headlight is beyond their capabilities, while DeWitt in Crivitz had it swapped out same day in under an hour while they took that long to tell me they couldnt do it and would have had to wait 4-5 days to schedule in the main shop.

I bought a 2014 Ford Fiesta in September (2016) and had a couple issues, and they took care of it without complaint or question. The sales and finance heads are awesome.

Disrespectful sales associates. Poor management.

Bob does everything he can to make you happy not only with a deal of all deals you cant believe but also the service beyond the sale. I have had a number of vehicles from Ford, The Motor Company and Bob and his crew go above and beyond to get you what you want at the price you need.