Great place we got our fist suv people there was nice no pressure sales

Eric was fantastic. Drove from Michigan to get my new Civic Hatchback because local dealers were giving me the run around and I do not regret it. I definitely recommend Mathews Honda even if you have to take a road trip to get there. In and of out in under an hour for me and no hassle. They listened to me and didnt treat me like I dont know anything about cars: Thats huge for me. Seriously, go here. Theyll take care of you.

Friendly and inviting atmosphere. Salespeople were friendly and patient.

I had the pleasure of working with Ethan Smith while purchasing a new vehicle. In a time when there is very low inventory for both used and new vehicles, Ethan and the team at Mathews Honda made it work for me! From my first phone call to actually picking up the vehicle, everyone I encountered was very professional and very willing to make sure they could help in any way possible. I have already mentioned their dealership to others and will continue to do so.

This company continues to impress me with their friendliness, expertise, helpfulness.... the list goes on and on. I highly recommend Mathews Honda!

Ethan Smith went above and beyond to get us the Ridgeline we wanted. Ethan and the entire staff have been great to deal with and we will definitely be back when we are shopping for our next vehicle!

See James Adams, salesman who genuinely cares for the customer. He gets a 10 out of 10!

After some issues when trying to schedule, the service manager called me and made it right. He was very professional and my service experiencewas great.Unfortunately as my vehicle was there for service I went looking at other new vehicles because I am interested in trading in my current one, and not a single sales person came out to talk to me. I even went in the showroom asking where to find the model I was looking for and he pointed and told me where and said if you want us to unlock one let us know. After being out there for almost 20 minutes, I just walked back to the service department to wait for my vehicle. Then once I got my vehicle from service, I drove back around to the vehicles I was interested in, and got out to take a couple of pictures of one, and still no sales person reached out. I do prefer a hands off salesperson, however, this came off as though Mathews didnt want my business. 🤷‍♀️

Ethan is the guy helping me and he is not pushy at all and is a very bright and knowledgeable

Highly recommend Mathews Honda/Acura and highly recommend Ethan Smith out there. Was super friendly, knowledgeable and worked hard to find the perfect vehicle for what I was look for. Great experience all around!

Have made the first payment on my 2022 Civic and the inside rear view mirror fell off, it leaks coolant, the carpet is disintegrating and there is a bad spot in the paint. The service manager Brandon Lawson, became verbally abusive, mocked me and called me names. This was after he took my mirror housing apart and left everything dangling from the wires. He expected me to drive it like that to some third party body shop and ask them how to fix it. My other option was to leave the car with no loaner or way of getting back to work or home. He clearly did not know how to take the housing apart. After he did, he looked down at the pieces and said “at least nothing broke.” He got mad at me for trying to leave a written list of concerns for the appointment I was trying to schedule. I opened a case with Honda corporate and made an appointment at a different dealership. I will never set foot any Mathews dealership again.

Great place to buy your car salesman was helpful and nice everything went smooth and quick

While we we were on a recent trip to Cincinnati, my 2012 Honda Pilot had an issue. The VTM-4 and check engine light came on. We decided to stop at this dealership because they should know what was going on. Lisa, behind the service counter, said they could check it right away, but she was booked for service into late August. Long story short, they fixed the issue (EGR VALVE ), cleared the codes, and sent me on my way WITH NO CHARGE! Needless to say had to give her a hug after that: WE CANT THANK YOU ENOUGH!

Sam was amazing.. I purchased Blue 2015 Buick Verano 74k miles

JAMES ADAMS IS AWESOME! They did a great job getting us what we wanted, Thanks!

Fast friendly service had to get airbags fixed. Problem solved fast 👍

Went for a mustang I wanted to purchase. Was there maybe an hour and was on the road with my new vehicle!

James was excellent to work with. He knew what we were looking for and advocated on our behalf for a fair deal. We visited on a Saturday and there were a lot of people in the sales floor. James was clearly the hardest working sale person in the dealership. He was busy with multiple customers but took the time to answer all of our questions and kept us updated on the process as we waited for our paperwork to process. We will definitely return to Mathews in the future.

Willing to work with me with a right schedule. They do great work at an affordable price and the clerk explained everything to me about my vehicle.

Not very willing to bend but nice staff

Loved working with James, he was so much fun! Very personable but professional. He made the dreaded car buying experience enjoyable. Would highly recommend James if your in the mood for a car.

James (JD) was an awesome person to help me get into a new car. He listened to what I wanted and preferred and didnt bother trying to get me in something different. JD made it an awesome experience and I would recommend anyone to go and look at cars with him.

Great, see Rick Millisor or Ethan in new car sales. 0 percent interest on some Honda models

James (JD) at Mathews Honda was EXCELLENT and very OUTGOING . He listened to my stipulations and did his best to get me exactly what I wanted !! Definitely recommend doing business with him if you’re looking for someone that takes into consideration your wants and pushes to get just that . Wonderful experience with management! All around good service

I had a wonderful experience! James explained everything really well and made sure we understood everything. Over all I had a great time, very relaxed and fun environment!

Got a transmission fluid change took less than 30 minutes then 30 minutes For my scheduled appointment and it was cheaper than anyone else around her than anyone else around well go back to them for anything else I need I need

I had a recall on my vehicle and they fixed it very quick and was very polite and courteous

Excellent service, honest salesmen! Drove an hour from Columbus based on lower prices, and we were super impressed with the service we received. If youre looking for a Honda, you wont regret using Mathews!

James Adams was very attentive and helpful! He was knowledgeable and kind! Highly recommend using JD for your next vehicle purchase!

James (JD) was wonderful. Took the time to get our wants and needs and find us exactly what we wanted. Definitely recommend if your in the market to buy/lease.

Just got a new lease! James was wonderful to work with! He helped me get my payments where they needed to be. I highly recommend working with James!

James, was great! Patient with our son and helped us accomplish what we set out to do! Great experience!

James was a great salesman. He made it fun and easy. Love my new car!

James was an awesome sales man got me and my girlfriend in cars, worked hard to make us both happy overall fantastic service!

James sold us a 2012 Honda Accord. It looks and runs just likes it brand new. Would for sure buy more cars here in the future!

James was a great salesman and treated us great and did everything he could do to get us our best deal and was very interactive and entertaining with us and made us feel like he genuinely cared about our need!!

No haggle, just a good price and customer oriented sales staff!

James Adams was very nice and easy to deal with. Love our new car!

James was amazing! He worked all day with my fiance and i to get us into a car we loved, and that was in our budget!

James Adams or JD Adams (same thing) made a girl really happy today. So JD did and awesome job and was funny. Thank you a lot

My mother bought a car from Jesse at Matthews Honda and it was the best car-buying experience of her life. No haggling or classic car dealer back-and-forth, just a very fair deal. Jesse was very patient and thorough explaining the technology to her (her last car is about 10 years old so there is a lot of new tech) and there was never any high-pressure selling. She traded her old Subaru in and got a very good credit for that car (as confirmed by Kelley Blue Book and other comparison web-site calculators). I live out of state so was concerned about not being able to accompany her for the buying process, but Jesse and the manager there treated her like family and gave her excellent, low-pressure service and a very fair price. And now she is a convert from Subaru to Honda and loves her new car!

Sellsman james Adams aka JD graet salesmen not pushy sales tactics shopped 30 cars he did not Hagel price got what I wanted price wise will recamend to others thanks tim Ps the cd player was the over the top buying factor ha ha inside joke

I went in to get a replacement key and fob for my 2006 CR-V. I was told by Wes that I would pay around $30 for it. This seemed reasonable, and I was taken over to another desk where I was told I was paying $59.95. Ok. Not the price I was told, but still not terrible. I was seated in the waiting room and they began to work on the new key. I go to pay and the paper says that theyre charging $164. I work in retail, so I generally dont like to be that guy but I brought it up because thats very pricey and way more than I expected. A manager-looking woman came to the desk. I handed her my debit card while they went somewhere to get Wes, who said hed get me a better price. After a few minutes, he came back with a bill now lowered to $147.96. Keep in mind that the manager still had my card. At this point, I didnt want to argue, although I shouldve. I paid and left. Obviously I wont be back, and I highly recommend you dont visit either.

Great experience working with James. He was determined to find a vehicle that would fit my needs! -Rachel Clausing-

Mathews Honda deserves 0 stars. 😂 They were unwilling to price match Marysville, Roush, & Lindsay Honda prices and give the proper discounts that were guaranteed ($1000 savings for a 2009 or newer Honda trade-in and $500 for first responders.) They decided to dock the trade-in value they also would not price match from the other Honda’s by $500 which equaled the first responders discount when they were going to give it to us. The Sales Manager Jeremy ya Mathews Honda also was unwilling to help and seemed very in knowledgeable on how to help us. Every other Honda dealership I had applied to gave me my correct credit score or was only off by 2 points, Mathews Honda gave me a credit score I’ve never seen and was over 30 points lower.5 stars for Lindsay Honda though ☺️

Bought a car here two years ago. They sent me an email reminding me.Car transmission died two months after purchase and this dealership did nothing to help. Nothing. The anniversary email they sent congratulating me on the purchase simply reminded me how much they SUCK.Buyer beware.

Love the service department! Ive been taking my cars there for many years and have always been impressed.

Great car agency! Very helpful, caring staff.

My girlfriend and I were chasing a very specific vehicle - Mathews had the vehicle and had the best price. We live in cincinnati, so it was a bit of a drive, but decided to take a day off and head that way. We made the right decision. Mathews was extremely accommodating - no pressure - welcoming and helpful - In addition to having the best price, as i mentioned. Ill check Mathews first when buying our next car.

Finally got a new car thanks to James Adams! Highly recommended going to see him for your car needs!

I bought a truck last week from Mathews Honda and would like to say it was a great experience. Salesman was especially helpful and would definitely recommend if you are in the market for a car or truck to stop by and see Jesse. Thanks again!

Great place! Love it there!

Manager gives you a hard time on being able to complete job

Friendly, great service!

Over my lifetime, Ive always done it myself when it comes to car maintenance because dealers Ive known were real rip-offs. Ive been surprised to find that Mathews Honda has done good work on my car, charged a reasonable price, and havent tried to B.S. me about repairs. No more do it myself !!

Had been shopping for a new car and found one that suited all my needs and more. Hailey was extremely good at her job.

Joe was the greatest salesman we ever met. We cant thank him enough for going above and beyond to help us. The rest of the team has been so wonderful to us. We will definitely go back here again.

Excellent and professional service. Thank you!

Great staff! Treat you like a family!

Took my 06 Honda Pilot in for a timing belt, water pump, valve adjustment service. Sounded good when i drove it away then a day later it started with a tapping, rattling sound coming from the engine area. It still has a ticking sound on the cold starts. And shortly after this found out the frame is rotted out on the same vehicle! Buyers beware of this place its went downhill a lot!

7 months have gone by since we paid off our car loan and still havent received our gap insurance refund. Dont do business with these people.

Ethan was fantastic to work with and everything was quick and painless. 10 out of 10 would absolutely recommend and will personally return for future purchase.

Incredible service. No pushy sales.. its Honda they sell themselves.. and great people in sales and service!

Always the best . I travel 35to 40 minutes because if their great service!

Fast and courteous

A place where a woman can go to buy a car and be treated with respect. Great service department

Great cars great service!

Joe was great to deal with. A pleasant experience. No pressure sales.

Bought a used vehicle from here 10 months ago. Dealership swore up and down it was a reliable vehicle. (passed up the same vehicle at Ricard with same year, model, trim and within 800 miles on the OD because of this) Because of this, they would not sell it to me for anything less than about $500+ over KBB value. Within those ten months it did about 5,800 miles. It was in the shop for various repairs about three times. Two weeks ago on 270, the engine blew. No signs or warnings, just went. Towed it to a local mechanic in Worthington and quoted $7500 for a new engine. So I purchased a used vehicle for $14,000 that was reliable and it couldnt even make it a year, nor 6k miles. Was pretty upset theyd claim that about the vehicle, then it up and dies. I called them to voice this concern, but I purchased it as is so they wouldnt do anything. I was now stuck with a $14,000 paperweight. Traded it in at Honda Marysville since they were willing to work with me on the negative equity of the loan, as well as give me a better deal in a replacement. Got a very nice replacement from them, with a full 8 year warranty. I recommend shopping at Honda Marysville, they at least stand behind their used vehicles.

We bought a used truck here 3 years ago and AS SOON AS we drove off the lot, the engine light came on. We returned the next day and they replaced the mass airflow sensor. Which never solved the issue. Since purchasing this vehicle, we’ve had to have it in the shop at least once every 3 months for something different! (Brakes, fuel pump, knock sensor, brake lines, shocks, crank position sensor, throttle position sensor, mass airflow sensor, ABS sensor, oil sending unit, window motor, had to replace all tires within a year, the radio hasn’t worked since day one). This truck has been a nightmare and has practically put our family in the poor house. Luckily we have a fantastic mechanic who takes excellent care of us, because Matthews sure didn’t.

Very friendly and helpful service and parts department. Cashier was great also.

Very friendly and courteous staff. Definitely reccomend to anyone looking for a new or used Acura/Honda

I bought an 06 Honda Pilot a year ago from this place because I have 4 kids. Found out today that part of the subframe is rusted out and its not safe to drive to Tennessee with my 4 kids like i had planned. Mind you i just put $2,000 into the timing belt, water pump, gaskets, etc. I loved this vehicle and babied it. There are no recalls for this even though there should be. The only option the dealer gave me is I could trade it in because i bought the vehicle AS IS for $4900 + tax and title because i did not want the payments. Having kids is expensive let alone having 4. If i wouldve known this I wouldnt have put $2000 more into it a month ago. Im just really disappointed this vehicle is not safe and this whole scenario. I will probably take a huge loss no matter which route i take... I will never buy another vehicle from this place after putting my trust in their inspections knowing they sold me a faulty unsafe vehicle. First of all how did this vehicle pass their inspection and sold if its a common unsafe issue? Abc 6 on your side, and a lawyer are next if this isnt made right. Just because a vehicle is AS IS does not mean you guys can sell unsafe vehicles! You guys are lucky this was caught before my children were hurt!

Excellent place to work, excellent place to buy a car and parts and service...

Matt our salesman was super! Management is great. Got a 2017 CRV,awesome!

Always friendly and no waiting time.

Have bought several cars there. Happy with service and sales.

Did a good job today!

I have bought a lot of cars over the years at Mathews Honda/Acura. The first car they sold me was a slightly used, year old 1987 Toyota Supra Turbo. I bought it from Lori McGowan, who is still there and now the sales manager! In 2000 I purchased an Acura CL Type S, in 2005 I bought an Acura TL, in 2011 a Honda Element, in 2013 a Honda Accord EX-L and my latest purchase was a 2018 Honda Ridgeline RTL-E. With each purchase I was treated with respect, the sales staff is never pushy. Eric Grills, the dealerships manager, treats you more like a friend than a customer. Matt Cortad, Matt Ault and the rest of the sales staff are great, as are Ross, Kyle, Brandon and the entire service department. YOU CANT GO WRONG BUYING A CAR FROM MATHEWS HONDA!

World class service

Having major troubles even looking at your inventory. Website need updated and reconfigured. Every time I click on the car I would like to check your inventory for, it says file not found.

Very friendly, explained everything in detail

Great customer service!

Was great people and a wonderful buying experience

Great service customer friendly and Starbucks coffee can not beat that

Great! Had our first oil change on 2017 Accord!

Good price quick and they treat me like family always have!!!

Will try to hustle as much money out of you as they can. Sold my friend an SUV with messed up frame they dont care do long as they have your money when they leave

Great, fast service, very good coffee!

Vehicle service second to none

Ripp off over priced cars

Good but a little slow

Good people to deal with

Very efficient and friendly place.

Cal in parts department very helpful

Great customer care

The best dealership in town

Good & very courteous

Great people

Quick service, upfront pricing