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Quality Auto Repair
35 N Maple Ave, Marlton, NJ 08053, United States
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Quality Auto Repair
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Lu
Review №1

I just purchased a 2016 Smart ForTwo vehicle, they have done a wonderful job checking in all over. The engine light came on, they took care of it. They did the NJ vehicle inspection. Now I am getting 4 new tires. I will be asking then about detailing the vehicle also. A great place for your automobile maintenance.

Da
Review №2

This was the first time I brought my car to Quality as we had heard good things about them. In addition to doing my brakes, they did a overview check of the car and unfortunately found a few other issues. They sent me a report which showed the issues as well as actual photos, which were helpful in understanding the problems. I appreciate this as it likely kept me from breaking down at some point. They are very professional and helpful. Cant recommend them enough. I will be using them exclusively in the future.

Ge
Review №3

Fixed my brakes in a timely fashion. great job

ja
Review №4

Son needed fast service on burst radiator hose in his Land Rover. His usual repair shop sat on his car for 4 days without even inspecting it. Called Quality Auto and got immediate service. Fast, professional and courteous!

Bu
Review №5

Quick professional & knowledgeable staff and ownership. Highly recommend for any type of auto problems or maintenance. Very friendly & easy to speak with regarding problems that need to be addressed. Please check out Quality Auto in Marlton!

Jo
Review №6

Great one-day service. Took the time to clean up and repair gear shift mechanism.

ca
Review №7

Staff knowledgeable and always polite; all work is guaranteed.

Do
Review №8

The shop is run as professionally as any major Dealership. They will go out of their way [literally as the owner drove to Maryland on a weekend to attend to his business and went out of his way in Maryland to pick up a part for my car that was only available at this one location. in Maryland}. to achieve customer satisfaction.

An
Review №9

My starter broke, and within the day on a busy schedule got it done quickly. Well worth the value!

Tr
Review №10

My experience was nothing less than awesome. They kept me in the loop about everything going on with my car an advised how to proceed or not and the cost.

Pi
Review №11

You must use Quality Auto Repair.Recommended through my AAA membership I am so pleased with Quality Auto Repair!EXCELLENT SERVICE: friendly service providers, convenient location and clean comfortable customer service area if you choose to wait for your vehicle.SIMPLE AND EASY TO USE WEBSITE: choose what date and time to schedule your car for service. You are then sent a reminder by email.UPDATED DIAGNOSTICS: Once your car is serviced you are updated by text with a diagnostic read out of your car.It makes sense in this busy world we live in.I am very happy with the EXCELLENT SERVICE.I will be back! This is my new go to mechanic.

Tr
Review №12

They are a great place to take your car! Everyone is friendly, knowledgeable, and helpful!

Ti
Review №13

Quality Auto Repair is professional and thorough. They take good care of the car and customer. Trustworthy!

Da
Review №14

I really appreciated how upfront, polite and professional Quality Auto Repair was. My car runs extremely well and they did the work quickly. Moreover, the gentleman I worked with, Scott, was incredibly polite and professional. Highly recommend this establishment.

Ed
Review №15

Scott and team were great. Very knowledgeable. Quality service and fast.

Li
Review №16

Excellent service, on time, friendly and professional. Scott was very honest and very helpful in getting me out early since he knew that I had a long drive after my car was finished. I will go back for sure!

Al
Review №17

Very quick and very well done. Gave me a run down on what my car health was for free and that was amazing. 10 out of 10 would recommend 👌

Ga
Review №18

I received a phone call this morning from the people at quality auto repair they went over my bill and We received some of our money back thank you for making it right

Ly
Review №19

I used Quality Auto Repair to get a bumper to bumper car inspection on my purchased used vehicle, they were fast, thorough and very nice!! I would definitely recommend them!!

Da
Review №20

The Quality Auto Repair team is top notch! Great customer service and workmanship!

Sa
Review №21

I took my car here with severe damages and had it back the next day with reasonable prices and friendly service. They not only told me what needed to be done they also explained everything to me. Best service I have ever received!

Fr
Review №22

Diagnosed and fixed my problem fast. Great communication and very professional.

Pa
Review №23

Took my car in for the first time. It was a big job. I called ahead as I was unsure. It is a very old car. I had the parts already. Most shops wouldnt touch it. They had it done in one day. The price was very fair for the work done. Completely professional, top quality work. Will use again.

La
Review №24

Quick and professional!

Ka
Review №25

They did the state inspection on my car. First time there - Ill be back!

To
Review №26

Quality of work was good but be careful of overpricing.

Ju
Review №27

Super friendly and kind. A thorough job & very pleasant experience. :)

Ma
Review №28

Terrific service and very friendly staff

Ot
Review №29

They are over priced and they inspect your vehicle so they can drum up business. Not a fan

wi
Review №30

The question above I answer no because this auto shop is to farBut Be side that the workmen ship was excellent my car is 6 yrs old and it feel like a brand new, if this shop was closes to the house they will have my business

DA
Review №31

Same great service as always.

Br
Review №32

I have taken my cars to Quality Auto Repair for regular maintenance over the past decade. They are honest, work is performed correctly the first time, car is ready when promised, and pricing is reasonable. They only do the work necessary. They never try to inflate the scope of work.

Al
Review №33

Good work and fast service.

Do
Review №34

When I first arrived at Quality Auto Repair, I couldnt help but notice how clean the waiting room was. It was clean, organized, and welcoming. The service writer Ben was polite and understanding of my concerns. He made me feel comfortable and at ease about my vehicles concern. They offered me a courtesy loaner vehicle for the day so I would not be inconvenienced in anyway. They finished working on my car in a few hours, I was able to run a couple errands, and received a phone call when everything was done. I was pleasantly surprised with how prompt, knowledgeable, and professional they were. I would recommend Quality Auto Repair to anyone who is looking for a new mechanic. If you arent happy with your mechanic, come to Quality Auto Repair.

AJ
Review №35

Horrible experience here. Took my car in for a vibration issue. They told me the brakes and rotors in the front needs to be replaced as well as my front tires, they were replaced 10k miles ago. The front tires were a little wore but the brakes and rotors did not need to be replaced. They did $1500 worth of work to fix nothing. So a month later I took it in for the same issue. They said they would need an additional diagnostic charge and I already paid once for a charge that they said would be waived, which it was not.

La
Review №36

Joe was great. He was very accommodating and worked with me to get my car fixed quickly. This is the second time I’ve used them and they have been great both times. Would definitely go back.

Sa
Review №37

Excellent service!! I have been going to Quality for almost 2 years now! The staff is always friendly and go above and beyond for you. The mechanics treat your vehicle like its their own! Their prices are right on point for any work that you get done! I love how they also have towing available if you cant drive your vehicle into the shop. The drivers are friendly and fast at getting to you! I highly recommend Quality Auto Repair for all your vehicle needs!!!

Je
Review №38

Awesome and fast service. Steve took my car right in and told me exactly what was wrong about 15 minutes later. Will definitely use again

An
Review №39

Another excellent experience on wheel bearings, battery, and drive belt. All needed to be done on my older SUV. Technicians did an excellent repair, clean work ..Thank you again for your professional work!BTW, I dont trust just anyone with my SUV, these mechanics have earned my trust with their clean, professional work...fair, honest, certainly happy they are local...

Ar
Review №40

Took my car in for service but even before that I found everyone to be extremely nice and patient when I was discussing my issue. The quality of the work that was done was excellent and the information about pricing was upfront and honest. They even picked me up and dropped me off too! I would highly recommend.

ro
Review №41

I just moved to the area and have found my mechanic. Joe was very helpful. The pricing was beyond fair and work was fast and efficient.

De
Review №42

Scott is an upstanding man who is very honest and reputable! The techs did a great job.

La
Review №43

My experience with Quality Auto was fantastic. I had my car towed in, without an appointment, in the morning because water had leaked out of my radiator. They called me shortly after the car arrived confirming what was needed. They had to order the parts but still had the car back to me the same day. The staff is knowledgeable and professional. I was very happy with the service they provided me.

Mi
Review №44

I have nothing but positive things to say about Scott Nolan and Quality Auto Parts. The staff is friendly, cooperative, and on point. They provided a very precise explanation of what my car needed and why they recommended the service. They are very fair and accommodating.They also were very cooperative in giving me transportation while they worked on my car.Since I have known about Quality Auto Repair, I have seen that they sponsor a lot of local charities here in Marlton. I really like that. It is nice to see a company that is willing to give back to the community.I thoroughly recommend Quality Auto Repair for all of your automotive needs!

Ch
Review №45

Im a new customer and went there based on the public reviews. This is a high quality shop that puts the customer in front of everything. Extremely clean shop with very a friendly and personable staff. They tackled a very difficult problem that another shop could not fix. Additionally, the level of communication in describing the work was second to none. Ill be taking my vehicles there from now on.

To
Review №46

If you ever find yourself in the area, with car trouble give these guys a call. State of the art facility and friendly, no pressure crew. Thank you John for keeping me informed on the status of my vehicle and giving me a fair price on my repair. I was definitely afraid of being taken advantage of due to my circumstances. Thanks again and keep up the outstanding service.

Ja
Review №47

(For anon. ID purposes at Quality, this is referencing a 2005 Toyota 4Runner.)Everyone at Quality Auto was helpful, kind, understanding, and most importantly professional. Would highly recommend their services. All work was reviewed before; they sent pics and video of the problems, with the cost of each individual problem identified, and the end results were perfect. Will continue to use them, as I am new to the area, since I have a place to take my car in which I have trust. Car was delivered as promised, when promised, which from my experience doesnt always go as planned. They kept me up-to-date, gave me good options, and I do not feel I was in any way taken advantage of in the way usual suspects do!

Mi
Review №48

Everyone I spoke with was very friendly and helpful unfortunately I had serve engine damage and needed a replacement but definitely will go back with my next vehicle.

Ka
Review №49

Very prompt clean fair

Si
Review №50

Ive been to many different mechanic/auto shop and they have one of the best service here. Recommended for military personnel who live near here. Will be back when I get a chance.

Mi
Review №51

DO NOT TAKE YOUR CAR HERE!!! THESE GUYS ARE INCOMPITENT. THE FAILED TO MAKE THE REPAIR I WAS CHARGED FOR...TOOK THEM 3 TIMES AS LONG AS ESTIMATED ...AND ITS GOING TO COST ME MORE MONEY TO HAVE IT FIXED RIGHT!It took them 12 calendar days to replace the timing chain on my car. They actually bent a valve putting it back together because they didnt have a tool which was required.I drove the car less than 4 thousand miles, and found out the timing chain cover has been leaking the whole time. The car actually broke down on me on a 900 mile trip from NJ to FL. The shop here in Florida tells me the timing cover is leaking, and has been for some time. Quality Auto claimed to have a Nationwide Warranty on the repair. When I tried to file a claim, I found out this repair was not covered.Quality Auto then told me they only used Mazda Parts so their Nationwide Warranty is not in effect. They wanted me to bring the car back 900 miles so they can diagnose/fix.Shop here in Florida says its a $800 job to take the timing chain cover off and reseal it correctly. Only go here if you dont care about being charged lots of money and not getting a good job.

mo
Review №52

Clean, Friendly, Honest, and a Fair Price.

Ru
Review №53

Brought cars here for past 4 years. Great mechanics that always fix it right the first time. Pricing is consistently higher than the highest RepairPal estimate though. Also always with the up-sell for tires you dont need, etc. Am searching elsewhere for more reasonable costs.

Je
Review №54

Our MINI Cooper S broke down after a car trip to visit friends in NJ from Rhode Island. We limped into the station and they were able to look at it very quickly for us. They also worked with me as I was in contact with my regular mechanic here in RI. Everyone worked together quickly to get my car back and running so we could get safely home, and then even followed up a few days later! Highly recommend!!

Ju
Review №55

Thank you Scott and crew, wonderful group of guys.I have brought multiple vehicles to them, highly recommend their services.

La
Review №56

Excellent service

Kr
Review №57

I had an unexpected repair that I needed while running errands. They were friendly and so fast. Thank you.

Jo
Review №58

I would highly recommend for anyone looking for a professional they were polite, Courteous and completly honest about the state of my car and weather it was worth fixing could have spent $1300 spent $200. They were Very convenient and competent not the type of people to upcharge and add non needed repairs good group of guys. And they had plenty of knowledge of reliable cars for anyone looking to upgrade and get money out of your investment.

Ge
Review №59

Super easy to work with and they took me at the last minute. Every time I made a hard left turn a low engine oil light came on. I called and they were able to get me in right away because I had a big road trip planned. They went over what was wrong and fixed it. The pricing was fair even though I dislike paying maintenance bills. ha!

Al
Review №60

Honest, professional, comfortable. In and out and encourages you to use coupons. I will certainly return. Thank you.

Pe
Review №61

My family has used Quality Auto Repair for 20 years and is very pleased with their service. Scott is honest and explains the charges before the work is done. The price is fair and we continue to use their services.

Li
Review №62

Joe was great!! Thank you for fixing the issue with my car!! Definitely will recommend Quality Auto Repair!! 😊

De
Review №63

While traveling through New Jersey our 2008 Acura MDX broke down. I had no choice but to tow it to the nearest auto repair shop and hope I wasn’t going to get raked over the coals. Quality Auto Repair turned out to be the most honest and professional auto repair I’ve ever run into. Scott was amazing. He was prompt, showed genuine concern for our dilemma. He certainly went the extra mile to figure out how to get us home safely without spending a fortune. Don’t waste your time reading any other reviews. These guys are fantastic. I wish I lived closer I would give them all of my business.

J
Review №64

Excellent service - highly recommended

Jo
Review №65

Came in for an oil change and they performed a detail overview on my car (e.g., checked breaks, filters, etc.). Much appreciated! They were courteous and professional. I read other reviews that they are too expensive but I believe for my oil change and the inspection they performed was very reasonable. I’m happy I found QAR.

Be
Review №66

Fantastic! The driver was wonderful and fast. They were able to tow my car back to my house and gave me a lift home. They made, having to call a tow truck, hassle free and very convenient! After insurance coverage, it was only $9.

Al
Review №67

Quality is the opposite of what this company is. My wife took in her car alone to get a simple nail taken out of her tire, and to get a patch. They charged 8 dollars for the patch and $64.95 for the labor!! I have gotten 3 nails removed from my car and patches for $21 each at places far nicer than this! They clearly saw that she was unaware of what was correct and took advantage of her. Plus, when describing the labor, they childishly typed out the step-by-step process of how to patch a tire, and then copied and pasted it to expand the paragraph on the receipt. Reminder - there was just one patch, not two. If you don’t want to be deceived by the low lifes working here - choose another option. Any option. They’re all better than this place.

St
Review №68

My car broke down on the NJ Turnpike I had it towed to Quality Auto and they saw I was in a bind for time so they fixed my car on the same day and did a great jobI appreciate all they did for me and give them high marks on service and professionalism

Jo
Review №69

A little pricey but you get what you pay for.

Re
Review №70

I’ve been in the same neighborhood as Quality auto and never tried them ... my biggest regret is why did I wait so long ... they were great!

An
Review №71

Personal, its obvious they are dedicated to remedy the vehicle problem one may be experiencing and arent personally satisfied until its fiqured out and corrected to the best of their ability

Re
Review №72

Fair and honest. These guys do good work. Never going anywhere else again.

Pa
Review №73

First time customer. Received very courteous, prompt service. Will be returning again.

Je
Review №74

Although I declined the work which needed to be done, they were thorough with their diagnosis (which was texted to me with pictures) and it was done at a reasonable price.

Ri
Review №75

RUN! These guys are extremely corrupt. Please do yourself a favor and go somewhere, anywhere else!! Since I cant think of any pros, Ill just list a few of the cons: refused to give an estimate, charged triple the amount the repair shouldve cost, and they weaseled their way out of honoring a discount. They are very good at smiling in your face and telling you what you want to hear but I promise you, you do not want to give them your business. Also, they seem to have a problem with communication (if you read a lot of their responses they often apologize for their miscommunication). Enter at your own risk.

Wi
Review №76

Very professional workmanship, very reasonably priced.

Ja
Review №77

Great customer service, upfront and accurate opinions and estimates. Just like their name, they provide quality repairs you can have peace of mind with.

Im
Review №78

Quality Provided excellent service. We towed in our broken vehicle. They quickly assessed the problem, communicated what they needed to do, and did all repairs in a timely manner. We moved our fleet business to them.

Na
Review №79

Been there several times, but the guy there today was excellent, excellent service, helped me with understanding things (Im not good with cars) wish I got his name but he was a younger man in the office & deserves ten starts!

Ni
Review №80

Dave picked me up on time and was extremely professional with my motorcycle tow to my home. I would recommend these guys to anyone.

Ga
Review №81

My car was towed there on Wednesday literally I live two minutes down the street still cost me $85.They didnt call me until an hour later saying they got my car from the tow truck.Didnt call me until Thursday evening to say what they thought could possibly be wrong with it but still had no concrete solution.Finally called and said the estimate would be around $1050 and it would be ready Friday.There was such heavy grease smudged all over my inside door jam in a cream interior Cadillac.They didnt reset the oil reader for me which I felt after paying over $1000 cash they couldve at least done that out of courtesy.The following day I went to start my car and it wouldnt start.So now I was without my truck again for the weekend because obviously they did not fix the problem for $1000!!!!I cant wait to see what happens tomorrow when I call them.What a nightmare I would not go to them again or refer them.

Ri
Review №82

Quality Auto was fast, and friendly to do business with. I would definitely recommend them!

Cl
Review №83

Went in for an oil change got way more then that they were professional. Showed me hospatality and the service was quick and affordable

be
Review №84

I cant speak for their repair service, but my motor club sent them to tow my 2003 Toyota RAV4. The fella that came for the tow was absolutely wonderful, could not have been nicer, introduced himself and it was a wonderful experience all around. I see all the negative reviews here and while I cannot speak for their service my experience with having them come for a tow was A++!

Je
Review №85

Fast and convenient service, they try to knock out as much as possible in short (Saturday hours) time, I am usually handing them a bunch of jobs to look at and some add ons which is not easy to do on a shortened day like Saturday. I have both vehicles serviced there, and one service coming for a custom service job on a Monday, liftkit, tires, exhaust, etc. For the car enthusiasts crowd if you are looking for a garage for the daily driver and your baby to be taken care of, give this shop a try.

Ro
Review №86

My real name is private. My mechanic seemed more like a goofy young man than a professional mechanic. After the simple repair he test drove my car for 5-10 mins ( unnecessarily) and when he handed the desk man the paperwork he snickered a remark that made no inference to my repair and was just plain old out of character. I sensed that he rigged something for a future repair bill. Not going back.

Ca
Review №87

Blonde haired woman behind desk friendly and helpful in my time of need

Jo
Review №88

Scott has worked on our cars for 30 years.

Jo
Review №89

Got a good deal on a general inspection for their fall service special; polite service, and (as far as I can tell) effective.

Ga
Review №90

Friendly and professional. Very clean. Prices were reasonable. Work was completed when promised.

Ka
Review №91

Today, I went to Quality Auto Repair at Marlton, NJ for Oil change after courtesy Inspection they found my rear stop light bulb is out they call me with price to replace just bulb which cost $38 I asked the service manager who called if he can give me any discount he said no way then I said ok do the job.Then I called the Car Dealer and asked how much it cost to replace the bulb (labor + parts) they quoted me 19.99I believed Quality Auto Repair charging customer way too much money for car repairs I wouldnt suggest anybody to go there for any kind of repair. before you go shop around

An
Review №92

Excellent service and customer care!!

Gr
Review №93

I had 1983 Camero that I took to them for servicing because it had been sitting for a while, they got it back up and running great for a fair price. I would definitely recommend them for a trusted service shop.

Li
Review №94

UNETHICAL AND DISHONEST - Dont take your car here for repairs! They told me $980 for a fuel pump which I got repaired at Pep Boys for $550. Kept the diagnostic fee but I still saved hundreds going to someone else. Never again - youve been warned. Notified AAA and Better Business Bureau.

Ja
Review №95

So far the service has been goid. I will keep you updated as I have a better chance to rate them.

jo
Review №96

They got my classic car on the road in short order. Couldn’t be happier.

Li
Review №97

Very helpful very nice very honest

Bu
Review №98

I was happy with their work and the price

Br
Review №99

Called the day before for an appointment for the breaks on my car to be replaced. Took my car to the shop first thing in the morning and was told they would call me. Around 3 pm I still had not received a call, so I called to see if it was done. I was told they might have to do it tomorrow! I picked the car up and took my money else where.

Ch
Review №100

Do not use their service. Were an hour late, driver would not call me when I was told I was going to be called, lied about where the tow truck was. Overall terribly run business. Go to another repair facility and use a different tow truck service.

Information
24 Photos
100 Comments
4.3 Rating
  • Address:35 N Maple Ave, Marlton, NJ 08053, United States
  • Site:https://qualityautorepairnj.com/
  • Phone:+1 856-988-8200
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Electrical repair shop
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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